Leaders who invest in future-ready enterprise systems and innovative enterprise planning increase revenue 2X faster than those who don't. Learn more.

1. FULL
VALUE.
FULLSTOP
Scale innovation and achieve full value from
your tech investments with Future Systems

2. TECHIS
EVERYWHERE,
BUTVALUEISN’T.
Copyright © 2020 Accenture. All rights reserved. 2
Today’s C-suite is investing in the latest
technology. However, they struggle to
realise the full value, resulting in an
innovation achievement gap.

3. WE’VEFOUNDTHEANSWERTOHOW
COMPANIESCANSTRATEGICALLY
USEENTERPRISETECHNOLOGY
Copyright © 2020 Accenture. All rights reserved. 3
Accenture has conducted its largest enterprise systems survey ever,
studying both “Leaders,” who are building Future Systems, and
“Laggards,” who are investing in—but not scaling—innovation.
176Companies in
Southeast Asia
17Industries in
Southeast Asia
5Countries: Indonesia,
Malaysia, Philippines,
Singapore, Thailand
8356Companies Globally
20Industries Globally
20Countries

4. WORK
THESYSTEMS

5. Copyright © 2020 Accenture. All rights reserved. 5
ASTAGGERINGDIFFERENCE
INPERFORMANCE.
Companies in Southeast Asia who
are evolving to Future Systems are
growing at nearly twice the rate of
companies who are unable to scale
innovation.

6. Copyright © 2020 Accenture. All rights reserved. 6
AND,THEDIFFERENCEWILL
CONTINUETOGROW
* Leaders' expected growth is represented by the purple line and Laggards the blue line (self-reported). This illustrative model shows the opportunity cost of not evolving to Future Systems using a company with $10 billion in revenue in 2015.

7. LEAD
THE
WAY

8. 78%
85%
79%
81%
80%
83%
80%
92%
75%
75%
81%
68%
83%
15%
23%
26%
20%
17%
35%
18%
40%
25%
14%
20%
12%
26%
Vision and strategic planning
New product/service development and
management
Marketing and sales of products and services
Supply chain management for products
Supply chain management for services
Customer [AFS/PS: Customer or citizen] service
Human capital/talent management (HR)
Information technology (IT)
Finance
Facilities/Asset management
Risk and compliance
Public relations (PR) and outreach
Business operations and change management
Copyright © 2020 Accenture. All rights reserved. 8
Leaders Laggards
LEADERSEXCELATSCALINGINNOVATION
LEADERS’ MINDSET
Leaders target 2.8X
more of 13 critical
business processes with
technologies they adopt.
PROCESSES TARGETED

9. LEADERS AREAHEADOFTHEGAMEIN
ADOPTINGNEWTECHNOLOGIES
Copyright © 2020 Accenture. All rights reserved. 9* Technologies used within the last year, more than a year ago, more than 3 years ago, or more than 5 years ago
LEADERS’ MINDSET
Leaders adopt new
technologies earlier,
develop higher levels
of expertise, and
prioritise and sequence
implementations in
optimal ways.
TECHNOLOGIES IMPLEMENTED
100%
100%
100%
100%
100%
100%
100%
100%
97%
97%
39%
89%
72%
22%
28%
44%
33%
28%
50%
44%
Data Lakes (data repository)
Big data analytics
Internet of Things (IOT)
Edge/Fog Computing
Open Source
Cloud Native Applications (custom)
Microservice Architectures
FaaS/Functions as a Service
Cloud SaaS/Software as a service
Cloud IaaS/Infrastructure as a service
Leaders Laggards

10. Copyright © 2020 Accenture. All rights reserved. 10
LEADERSHAVEACLEAR
VISIONFORFUTURESYSTEMS
82%of our respondents say that
systems are breaking down
the boundaries between
data, infrastructure and
applications, between
humans and machines,
and even between
competing organisations.
71%of Leaders agree that
decoupling the entire IT
stack is a key step towards
adaptable systems.
94%of Leaders are extremely
effective at working with
cross-department teams that
combine IT and business to
create customer-centric
solutions.
Boundaryless Adaptable Radically Human1
LEADERS’ MINDSET
2 3

11. THERE’SMETHOD
INTHEMINDSET
Leaders consistently take five key
actions to close their innovation
achievement gaps and rise above
the rest.

12. 1.Adopttechnologies
thatmakeorganisations
fastandflexible
Copyright © 2020 Accenture. All rights reserved. 12
LEADERS’ METHODS
of Leaders have adopted technologies
that allow for the decoupling of data,
infrastructure and applications.
of Leaders have adopted
sophisticated cloud services.
2.Getgrounded
incloudcomputing
98% 90%

13. 3. Recognizedataasboth
anassetandaliability
90%
Copyright © 2020 Accenture. All rights reserved. 13
LEADERS’ METHODS
of Leaders ensure continue
to enrich their data.
of Leaders systematically track
return on investments in automation
across the organisation.
4.Managetechnology
investmentswell–across
theenterprise
90%

14. 5.Findcreativeways
tonurturetalent
71%
Copyright © 2020 Accenture. All rights reserved. 14
LEADERS’ METHODS
of Leaders use AI and advanced
analytics to personalise learning.

15. NOWISTHETIME
TOMAKEYOUR
MOVETOFUTURE
SYSTEMS
www.accenture.com/futuresystems