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How Enhanced IT/OT Integration can Help Enable the Future Distribution Network

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Learn why IT/OT integration is critical for utility distribution businesses.

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How Enhanced IT/OT Integration can Help Enable the Future Distribution Network

  1. 1. How enhanced IT/OT integration can help enable the future distribution network
  2. 2. Copyright © 2016 Accenture All rights reserved. 2 Distribution businesses must rethink and transform their business and operating models to meet challenges of cost, reliability and network access Meeting business challenges and delivering against imperatives Integrated data and information from operations and enterprise systems powered by advanced analytics requires IT/OT integration • Pressure on returns and margins • Energy efficiency • Growth of distributed energy resources (DER) • Grow revenues • Increase reliability • Reduce costs • Improve outage management • Integrate DER
  3. 3. Copyright © 2016 Accenture All rights reserved. 3 Utility distribution businesses recognize the importance of IT/OT integration for future performance Base: All respondents. Source: Accenture’s Digitally Enabled Grid program, 2016 IT/OT survey. Moderate importance 22% High importance 78%
  4. 4. Copyright © 2016 Accenture All rights reserved. 4 Core business areas? Base: All respondents; excludes «not applicable» answers. Source: Accenture’s Digitally Enabled Grid program, 2016 IT OT survey. % of utility executives who believe these areas will benefit the most from IT OT integration Improved decision making through analysis of operational data (e.g., asset management, workforce planning, etc.) Improved real-time operations via incorporation of external data (e.g., weather data, electricity prices, CIS outage data, etc.) Improved customer service level 70% 46% 46%
  5. 5. Copyright © 2016 Accenture All rights reserved. 5 80%of utility executives state that their companies have not yet started IT/OT integration or are only at strategy formulation and pilot programs
  6. 6. Copyright © 2016 Accenture All rights reserved. 6 The biggest challenges to IT/OT integration? Base: All respondents. Source: Accenture’s Digitally Enabled Grid program, 2016 IT/OT survey. 35% 48% 52% 65% Overcoming cultural barriers and organizational silos Increased/changed cybersecurity implications The business case/cost to implement Status of the legacy systems/ability to evolve to IT/OT integration
  7. 7. Copyright © 2016 Accenture All rights reserved. 7 5steps toward effective IT/OT convergence Value driven by business strategy Integrated governance structure Intentional convergence approach Organization-wide change management Cybersecurity integrated into all design and operations
  8. 8. Follow us @Accenture_Util Accenture Utilities Accenture Utilities Utilities Blog About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 384,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. About Accenture’s Digitally Enabled Grid research program Accenture’s Digitally Enabled Grid program provides actionable insights and recommendations around the challenges and opportunities utilities face along the path to a smarter grid. Drawing upon primary research insights from utilities executives around the world as well as Accenture analysis, The Digitally Enabled Grid examines how utilities executives expect smart grid technologies and solutions to contribute to their future networks. Learn more about The Digitally Enabled Grid. Copyright 2016 @ Accenture. All rights reserved. Proprietary and Confidential of Accenture. Accenture, its Logo and High Performance Delivered are trademarks of Accenture. Visit For more information on the Accenture utilities, visit www.accenture.com/utilities

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