Legal Transformation and Contract Remediation

accenture
Don’t get left in the
dark when LIBOR is
switched off
Legal Transformation
and Contract
Remediation
MANAGING
CHANGE
EXECUTION
CHALLENGES
CONTRACT and
CLIENT LIFECYCLE
Regulatoryand business-
driven changes (suchas the
retirementof IBORs)are
expectedto impactfirms’
contracts
Firms should take steps to
identify impacted contracts
and data across the
enterprise
Firms can automate
remediationefforts through
natural language processing
(NLP) and robotic process
automation (RPA) to target
impacted contracts
In addition to IBORs,GDPR,
CCPA,Initial Margin, QFC,
and Brexit may also require
review and remediationof
contracts
Firms may need to conduct
this remediationexercise
again foreach new regulation
and market shift
Contract Lifecycle
Management facilitates future
change efforts through
consistentcreation, storage,
governance,and contract
analytics
THE BURNING PLATFORM OF CHANGE EVENTS
Regulatory,marketand business-drivenchangeeventssuch as the London Interbank OfferedRate (LIBOR) Reform, Data Privacy,
Brexitand third-partyrisk are necessitating the identificationof impacted contracts and the renegotiation ofimpactedterms in the
coming years.This has overburdened FinancialServicefirms’Legalfunction.
It is estimated that
LIBOR-based contracts
(such as interest-rate
swaps, floating-rate
notes and syndicated
loans) total more than
USD 350 trillion in
notional outstanding
value globally.
Client LifecycleManagement
further augments firms’
abilities to provide regulatory
compliance,reduce risk and
cost,and enhance the client-
centric view
Legend:
• CCPA: California Consumer Privacy Act
• IBOR: Interbank Offered Rate
• GDPR: General Data Protection Regulation
• LIBOR: London Interbank Offered Rate
• QFC: Qualified Financial Contracts
Copyright © 2020 Accenture. All rights reserved. 2
Sources: Accenture 2019 Compliance Survey
Base = Total sample;n=50
Copyright © 2020 Accenture. All rights reserved. 3
• 60% indicate their firm has either moved or plans to move any non-specialized / non-core legal work currently handled by their Legal
function to a third-party legal managed services provider in 2020.
• 64% indicate their firm has either shifted or plans to shift legal work currently handled by their Legalfunction to an internal shared
services function in 2020.
• 58% indicate their firm’s Legalfunction has either already invested or plans to invest in contract lifecycle/searchand extraction/technology
tools in 2020.
• 60% reporttheir firm’s legal function plans to employ workflow automation (e.g. for contract management)in 2020.
• 54% of respondents agree their firm’s Legal function feels pressure to change its operating model and how it delivers services to be more
responsive to business needs and rapidly shifting priorities.
• 78% of respondents reveal their organization’s legal function either has examined or has plans to examine its operating modelin 2020.
• What is the primary reasonyour firm's Legalfunction is consideringtransformationalchangeinitiatives/programsfor 2020?
46%
31%
23%
Automating legal advice or
work product
Cutting costs
Adapting to regulation
ACCENTURE’S 2020 LEGAL RISK STUDY KEY FINDINGS
Accenture’s 2020LegalRisk Study polled 50 staffers working within GeneralCounsel(Legal)functionsat financialservicesclients.
A summaryof key findings is outlined below:
Source: Accenture 2020 Legal Risk Study
Discovery
Identify all in-
scope contracts
impacted. Quality
Control (QC) for
accuracy and
completeness
Digitize
QC contracts,
refine scope, and
re-upload digitally
Store and
Digitize
Store all contracts in a
secure environment so
they are accessible to
relevant stakeholders
Rebook
Book contracts to
trading, risk and
accounting
systems
Signature
Obtain
signature from
internal and
client
stakeholders
Closure
Receive
confirmation
from clients
and finalize
new contracts
Review
Client
Feedback
Update
contracts to
add new
agreed upon
fallback
language
Negotiation
Discuss and
agree on
remediation
action
Client
Outreach
Reach out to
clients to open
discussions
Create Contract
Amendment
Legal review of
fallback language
and other provisions
across contracts
Data
Extraction
Search contracts
for relevant data
and language. QC
to make sure
proper fields
captured
accurately
Assessment
Review exposure
and impact of
remediation
Finance and
Risk Review
Review for impact
on risk and
financial measures
1
2
3
4
5
6
7
8
9
10
11
12
13
1. Discover and Analysis
2. Assessment and
Amendment
3. Communication and Negotiation 4. Signing and Storing
ACCENTURE’S CONTRACT REMEDIATION FACTORY APPROACH
Accenture’s ContractRemediationfactory approachprovidesa scalable process for contractremediation.Thisapproachleverages
Law Firm alliances,LegalManagedServices providers,Accenture Operations and tech tools like documentextractionsoftware.
4 Lifecycle phases
13 Underlying activities
1. LegalChange/Transformation Strategy
Strategies and advisory on how to enhance operational effectiveness ofGeneral Counsel/ Legal
functions by current state assessments and recommendations
2. Process,Organizational,CostTransformation
Eliminate waste and hand offs in Legalops by streamlining processes,improving technology
facilitators / tools and measuring effectivenessof legal processes via key performanceindicators
(KPIs)/ productivity measures (Shared Service reviews)
5. IntelligentAutomation/RPA
Create automated solutions artificial intelligence / robotic process automation (AI/RPA)to
aggregate and presentLegal processdata efficiently,eliminating manual effort(contract reviews,
search and replace)
3. ContractRemediationand ContractAnalytics
• Contract review, analysis, completenessassessments and contract amendments as well as
governance and projectmanagement office(PMO) support in wholesale contract remediation
programs (e.g. LIBOR,QFC)supported by contract analytics tools and dashboards
• End-to-End contract remediationframework, playbook, workflow applications
4. ContractLifecycle Management
Implementand customize workflow tools to automate the contract management lifecycle
Legal Transformation Core Offerings/Solutions Our Assets and Accelerators
Accenture’s LegalTransformationpractice offers specific solutions to meetthe variouschallengesimpactingthe Legalfunction.
ACCENTURE’S LEGAL TRANSFORMATIONOFFERINGS & ACCELERATORS
Copyright © 2020 Accenture. All rights reserved. 5
Areas where Accentureoffers capabilities,know-how and services for largescale regulatorychangeeventssuch as LIBOR, Privacy,
Brexit.
ACCENTURE’S OFFERINGS FOR REGULATORYCHANGE EVENTS
Transition Office Structure
and Strategy
Impact Assessment Transition Strategy
Transition Analytics and
reporting
• Program governance set up
• Program office execution
• Transition reporting dashboard and
metrics
• Benchmark positioning
• Impact analysis
• Transition planning
• Regulatory response framework
• Industry, market, and regulatory update
tracking
• Industry monitor
• Transition monitoring
(exposure/models/contracts)
• Risk assessment monitoring
• Scenario monitoring framework
• Model Factory (update/validation/audit)
Operational Readiness Contract Remediation Client Outreach and
Communications
New Rate Product
Infrastructure
• Transition operational risk and control
framework and monitoring (including
process, model, contract, technology)
• First line conduct risk framework and
monitoring
• Change management execution
(including communication and training)
across the various journeys (including
process, model, contract, technology)
• End-to-end contract remediation
framework and playbook
• End-to-end contract remediation
application suite
• Contract inventory and exposure
mapping
• Contract data extraction,
classification and amendment
• Client outreach and negotiation
• Contract signature and rebooking
• End-to-end contract remediation dashboard
• Organized upgrade journeys for major
platforms in loan servicing, trading capture,
valuation and pricing.
• Platform upgrade factory
• Rate calculator to accelerate
calculating/validating new rates
Risk, Finance and
Treasury Infrastructure
Data Remediation Release Planning and
Execution
Testing and Quality Assurance
• Operational risk framework
• Treasury risk process framework
• Framework, technology analysis, and
funding transition monitoring
• Data impact analysis
• Data remediation framework
including governance and lineage
• Integration of market data feeds
from external source and mapped
to new rates reference data
• Standard technology delivery model by
industry platform
• Complex delivery planning using Accenture
MyWizard® loaded with templates
• Testing assurance framework based on
industry platform testing pack
• Testing factory set up to support across
business process, data analytics, and
technology changes.
1 2 3 4
5 6 7 8
9 10 11 12
6
7
Learn more aboutAccenture’s ContractRemediationSupport:
• Leadership Message: FS industry analysis via surveys and reports and how Accenture can help clients
in their LIBOR transition
• Capabilities: End-to-end capabilities and solutions to help clients in their transformation assessment,
planning and execution
• Events & Conferences: Global Accenture and external events focused on deep diving into LIBOR and
other regulatory matters
• Featured Content: Repository of featured content such as client stories, blogs, and more
• News & Regulatory Updates: Timely headlines on global regulatory updates
ADDITIONALRESOURCES
https://www.linkedin.com/sho
wcase/16183502
https://twitter.com/Acc
entureFSRisk
Visit our LIBOR Transition Site: www.accenture.com/LIBOR
Lisa Bloomberg
Director, Finance & Risk,
Regulatory & Compliance
Legal Transformation Lead
lisa.bloomberg@accenture.com
Contact us
Garrett Swanberg
Manager, Finance & Risk,
Regulatory & Compliance
Legal Transformation
garrett.swanberg@accenture.com
Samantha Regan
Managing Director, Finance & Risk,
Accenture Regulatory &
Compliance Lead
samantha.regan@accenture.com
Connect with us
LIBOR Blog:
https://financeandriskblog.accen
ture.com/tag/libor
LEGAL TRANSFORMATION
AND CONTRACT REMEDIATION
– AN OVERVIEW
About Accenture
Accenture is a leading global professional services
company, providing a broad range of services in
strategy and consulting, interactive, technology and
operations, with digital capabilities across all of
these services. We combine unmatched
experience and specialized capabilities across
more than 40 industries – powered by the world’s
largest network of Advanced Technology and
Intelligent Operations centers. With 505,000 people
serving clients in more than 120 countries,
Accenture brings continuous innovation to help
clients improve their performance and create
lasting value across their enterprises. Visit us at
www.accenture.com
Disclaimer
This presentation is intended for general
informational purposes only and does not take
into account the reader’s specific circumstances,
and may not reflect the most current
developments. Accenture disclaims, to the
fullest extent permitted by applicable law, any
and all liability for the accuracy and
completeness of the information in this
presentation and for any acts or omissions made
based on such information. Accenture does not
provide legal, regulatory, audit, or tax
advice. Readers are responsible for obtaining
such advice from their own legal counsel or other
licensed professionals.
Appendix:
Select Contract
Remediation
Asset and
Accelerator
Details
ACCENTURE’S DOCUMENT SCANNING & TERM EXTRACTION PLATFORM
Accenture’s AI based documentScanning and Extraction platform leverages automationthe extractionof criticalterms from Contracts
(such as LIBOR references shown)in order to reduceoveralleffortand time to completeremediation.
Tool configured to intake and
digitize contract library
Human Validation of extracted
data in LIBOR workflow tool
Tool extracts LIBOR-related
clauses/terms from contracts
✓ Tool can run 24/7 and pre-
gather information for known
volumes (e.g., credit
agreements)
✓ Tool extracts key information from
contracts (LIBOR clauses, contract
information) in place of manual
searching
✓ Extracted data is readily available,
with exception reporting
✓ Permits robust human review of
technology extraction results to
confirm quality
Benefits
ACCENTURE’S CONTRACT REMEDIATION REPORTING PLATFORM
Accenture’s ContractRemediationReportingPlatform has dynamic dashboards,allowing robustand flexible status reportingand
managementinformationdown to granulardetailto track contractremediation progress.
Status tracked in a dynamic dashboard to view
Contract Progress and Exposure
Benefits
✓ Increased data insights to understand impacts such as the number of contracts requiring remediation, amount of exposure,
and remediation status
✓ Ongoing improvement of reporting processes and management information for governance
Dashboard displays management information at Contract,
Client, and Portfolio level for our client stakeholders
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Legal Transformation and Contract Remediation

  • 1. Don’t get left in the dark when LIBOR is switched off Legal Transformation and Contract Remediation
  • 2. MANAGING CHANGE EXECUTION CHALLENGES CONTRACT and CLIENT LIFECYCLE Regulatoryand business- driven changes (suchas the retirementof IBORs)are expectedto impactfirms’ contracts Firms should take steps to identify impacted contracts and data across the enterprise Firms can automate remediationefforts through natural language processing (NLP) and robotic process automation (RPA) to target impacted contracts In addition to IBORs,GDPR, CCPA,Initial Margin, QFC, and Brexit may also require review and remediationof contracts Firms may need to conduct this remediationexercise again foreach new regulation and market shift Contract Lifecycle Management facilitates future change efforts through consistentcreation, storage, governance,and contract analytics THE BURNING PLATFORM OF CHANGE EVENTS Regulatory,marketand business-drivenchangeeventssuch as the London Interbank OfferedRate (LIBOR) Reform, Data Privacy, Brexitand third-partyrisk are necessitating the identificationof impacted contracts and the renegotiation ofimpactedterms in the coming years.This has overburdened FinancialServicefirms’Legalfunction. It is estimated that LIBOR-based contracts (such as interest-rate swaps, floating-rate notes and syndicated loans) total more than USD 350 trillion in notional outstanding value globally. Client LifecycleManagement further augments firms’ abilities to provide regulatory compliance,reduce risk and cost,and enhance the client- centric view Legend: • CCPA: California Consumer Privacy Act • IBOR: Interbank Offered Rate • GDPR: General Data Protection Regulation • LIBOR: London Interbank Offered Rate • QFC: Qualified Financial Contracts Copyright © 2020 Accenture. All rights reserved. 2 Sources: Accenture 2019 Compliance Survey
  • 3. Base = Total sample;n=50 Copyright © 2020 Accenture. All rights reserved. 3 • 60% indicate their firm has either moved or plans to move any non-specialized / non-core legal work currently handled by their Legal function to a third-party legal managed services provider in 2020. • 64% indicate their firm has either shifted or plans to shift legal work currently handled by their Legalfunction to an internal shared services function in 2020. • 58% indicate their firm’s Legalfunction has either already invested or plans to invest in contract lifecycle/searchand extraction/technology tools in 2020. • 60% reporttheir firm’s legal function plans to employ workflow automation (e.g. for contract management)in 2020. • 54% of respondents agree their firm’s Legal function feels pressure to change its operating model and how it delivers services to be more responsive to business needs and rapidly shifting priorities. • 78% of respondents reveal their organization’s legal function either has examined or has plans to examine its operating modelin 2020. • What is the primary reasonyour firm's Legalfunction is consideringtransformationalchangeinitiatives/programsfor 2020? 46% 31% 23% Automating legal advice or work product Cutting costs Adapting to regulation ACCENTURE’S 2020 LEGAL RISK STUDY KEY FINDINGS Accenture’s 2020LegalRisk Study polled 50 staffers working within GeneralCounsel(Legal)functionsat financialservicesclients. A summaryof key findings is outlined below: Source: Accenture 2020 Legal Risk Study
  • 4. Discovery Identify all in- scope contracts impacted. Quality Control (QC) for accuracy and completeness Digitize QC contracts, refine scope, and re-upload digitally Store and Digitize Store all contracts in a secure environment so they are accessible to relevant stakeholders Rebook Book contracts to trading, risk and accounting systems Signature Obtain signature from internal and client stakeholders Closure Receive confirmation from clients and finalize new contracts Review Client Feedback Update contracts to add new agreed upon fallback language Negotiation Discuss and agree on remediation action Client Outreach Reach out to clients to open discussions Create Contract Amendment Legal review of fallback language and other provisions across contracts Data Extraction Search contracts for relevant data and language. QC to make sure proper fields captured accurately Assessment Review exposure and impact of remediation Finance and Risk Review Review for impact on risk and financial measures 1 2 3 4 5 6 7 8 9 10 11 12 13 1. Discover and Analysis 2. Assessment and Amendment 3. Communication and Negotiation 4. Signing and Storing ACCENTURE’S CONTRACT REMEDIATION FACTORY APPROACH Accenture’s ContractRemediationfactory approachprovidesa scalable process for contractremediation.Thisapproachleverages Law Firm alliances,LegalManagedServices providers,Accenture Operations and tech tools like documentextractionsoftware. 4 Lifecycle phases 13 Underlying activities
  • 5. 1. LegalChange/Transformation Strategy Strategies and advisory on how to enhance operational effectiveness ofGeneral Counsel/ Legal functions by current state assessments and recommendations 2. Process,Organizational,CostTransformation Eliminate waste and hand offs in Legalops by streamlining processes,improving technology facilitators / tools and measuring effectivenessof legal processes via key performanceindicators (KPIs)/ productivity measures (Shared Service reviews) 5. IntelligentAutomation/RPA Create automated solutions artificial intelligence / robotic process automation (AI/RPA)to aggregate and presentLegal processdata efficiently,eliminating manual effort(contract reviews, search and replace) 3. ContractRemediationand ContractAnalytics • Contract review, analysis, completenessassessments and contract amendments as well as governance and projectmanagement office(PMO) support in wholesale contract remediation programs (e.g. LIBOR,QFC)supported by contract analytics tools and dashboards • End-to-End contract remediationframework, playbook, workflow applications 4. ContractLifecycle Management Implementand customize workflow tools to automate the contract management lifecycle Legal Transformation Core Offerings/Solutions Our Assets and Accelerators Accenture’s LegalTransformationpractice offers specific solutions to meetthe variouschallengesimpactingthe Legalfunction. ACCENTURE’S LEGAL TRANSFORMATIONOFFERINGS & ACCELERATORS Copyright © 2020 Accenture. All rights reserved. 5
  • 6. Areas where Accentureoffers capabilities,know-how and services for largescale regulatorychangeeventssuch as LIBOR, Privacy, Brexit. ACCENTURE’S OFFERINGS FOR REGULATORYCHANGE EVENTS Transition Office Structure and Strategy Impact Assessment Transition Strategy Transition Analytics and reporting • Program governance set up • Program office execution • Transition reporting dashboard and metrics • Benchmark positioning • Impact analysis • Transition planning • Regulatory response framework • Industry, market, and regulatory update tracking • Industry monitor • Transition monitoring (exposure/models/contracts) • Risk assessment monitoring • Scenario monitoring framework • Model Factory (update/validation/audit) Operational Readiness Contract Remediation Client Outreach and Communications New Rate Product Infrastructure • Transition operational risk and control framework and monitoring (including process, model, contract, technology) • First line conduct risk framework and monitoring • Change management execution (including communication and training) across the various journeys (including process, model, contract, technology) • End-to-end contract remediation framework and playbook • End-to-end contract remediation application suite • Contract inventory and exposure mapping • Contract data extraction, classification and amendment • Client outreach and negotiation • Contract signature and rebooking • End-to-end contract remediation dashboard • Organized upgrade journeys for major platforms in loan servicing, trading capture, valuation and pricing. • Platform upgrade factory • Rate calculator to accelerate calculating/validating new rates Risk, Finance and Treasury Infrastructure Data Remediation Release Planning and Execution Testing and Quality Assurance • Operational risk framework • Treasury risk process framework • Framework, technology analysis, and funding transition monitoring • Data impact analysis • Data remediation framework including governance and lineage • Integration of market data feeds from external source and mapped to new rates reference data • Standard technology delivery model by industry platform • Complex delivery planning using Accenture MyWizard® loaded with templates • Testing assurance framework based on industry platform testing pack • Testing factory set up to support across business process, data analytics, and technology changes. 1 2 3 4 5 6 7 8 9 10 11 12 6
  • 7. 7 Learn more aboutAccenture’s ContractRemediationSupport: • Leadership Message: FS industry analysis via surveys and reports and how Accenture can help clients in their LIBOR transition • Capabilities: End-to-end capabilities and solutions to help clients in their transformation assessment, planning and execution • Events & Conferences: Global Accenture and external events focused on deep diving into LIBOR and other regulatory matters • Featured Content: Repository of featured content such as client stories, blogs, and more • News & Regulatory Updates: Timely headlines on global regulatory updates ADDITIONALRESOURCES https://www.linkedin.com/sho wcase/16183502 https://twitter.com/Acc entureFSRisk Visit our LIBOR Transition Site: www.accenture.com/LIBOR Lisa Bloomberg Director, Finance & Risk, Regulatory & Compliance Legal Transformation Lead lisa.bloomberg@accenture.com Contact us Garrett Swanberg Manager, Finance & Risk, Regulatory & Compliance Legal Transformation garrett.swanberg@accenture.com Samantha Regan Managing Director, Finance & Risk, Accenture Regulatory & Compliance Lead samantha.regan@accenture.com Connect with us LIBOR Blog: https://financeandriskblog.accen ture.com/tag/libor
  • 8. LEGAL TRANSFORMATION AND CONTRACT REMEDIATION – AN OVERVIEW About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com Disclaimer This presentation is intended for general informational purposes only and does not take into account the reader’s specific circumstances, and may not reflect the most current developments. Accenture disclaims, to the fullest extent permitted by applicable law, any and all liability for the accuracy and completeness of the information in this presentation and for any acts or omissions made based on such information. Accenture does not provide legal, regulatory, audit, or tax advice. Readers are responsible for obtaining such advice from their own legal counsel or other licensed professionals.
  • 10. ACCENTURE’S DOCUMENT SCANNING & TERM EXTRACTION PLATFORM Accenture’s AI based documentScanning and Extraction platform leverages automationthe extractionof criticalterms from Contracts (such as LIBOR references shown)in order to reduceoveralleffortand time to completeremediation. Tool configured to intake and digitize contract library Human Validation of extracted data in LIBOR workflow tool Tool extracts LIBOR-related clauses/terms from contracts ✓ Tool can run 24/7 and pre- gather information for known volumes (e.g., credit agreements) ✓ Tool extracts key information from contracts (LIBOR clauses, contract information) in place of manual searching ✓ Extracted data is readily available, with exception reporting ✓ Permits robust human review of technology extraction results to confirm quality Benefits
  • 11. ACCENTURE’S CONTRACT REMEDIATION REPORTING PLATFORM Accenture’s ContractRemediationReportingPlatform has dynamic dashboards,allowing robustand flexible status reportingand managementinformationdown to granulardetailto track contractremediation progress. Status tracked in a dynamic dashboard to view Contract Progress and Exposure Benefits ✓ Increased data insights to understand impacts such as the number of contracts requiring remediation, amount of exposure, and remediation status ✓ Ongoing improvement of reporting processes and management information for governance Dashboard displays management information at Contract, Client, and Portfolio level for our client stakeholders