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What is Digital Transformation

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Digital Transformation is on everyone's lips now. All the organizations want to adopt the new digital ways so they will still be relevant in the market. But often for successful Digital Transformation you need Business Agility.

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What is Digital Transformation

  1. 1. What is Digital Transformation Adrian Bolboacă
  2. 2. Digital Transformation is the use of new, fast and frequently changing digital technology to solve problems. From https://en.wikipedia.org/wiki/Digital_transformation
  3. 3. Agile Transformation means transforming the current way of working towards Agile frameworks and methods
  4. 4. Digital and Agile Transformation ● Implement digital technologies (mobile apps, e-security, biometrics for security) ● Use paperless technologies ● Simplify user flows by automating them ● Minimize human interaction ● Decrease costs by minimizing agency visits ● Optimize client time with User Experience ● Focus on user flows, for clients, but also for employees ● Optimize time to market with better tools and techniques ● Continuous improvement mindset ● Measure progress ● Focus on product & client ● Adaptive way of working: experiment & learn ● Use of new technologies ● Teamwork over individual work ● Sustainable development ● Self-organizing teams
  5. 5. Business agility refers to the "ability of a business system to rapidly respond to change by adapting its initial stable configuration" From https://en.wikipedia.org/wiki/Business_agility
  6. 6. Business Agility ● Transform chaos to complex ● Simplify complex to complicated See Cynefin Framework https://en.wikipedia.org/wiki/Cynefin_framework How: ● Simplify bureaucracy ● Split into smaller deliverables, of 1-6 weeks
  7. 7. Business Agility ● Clarify & align on goals ● Change the organizational structure to focus on the goal ● Create business value streams ● Co-locate as much as possible the people from the value stream ● Optimize for faster time to market. Learn what is the limit of the current system ● Continuous improvement to remove impediments delivery impediments ● User centric approach
  8. 8. Concerns ● Not many organizations start from having goals, but just targets for transforming to digital ● The transformation is bigger than they imagine ● Just a few organizations take business agility into account when doing a digital transformation, thus the results are unsatisfactory and fragile ● Usually management is not ready to leave the control the the teams ● Digital transformation will happen, and organizations that fail will go bankrupt
  9. 9. Advice 1. Start from the user’s needs. Understand the user. Don’t be smug that you know from the beginning what they need. 2. Transform slowly the organization to be able to deliver value to the user 3. Include both digital and business agility in the plan 4. Don’t forget about the people involved; they should have a big say in the change 5. Find external consultants that have done this before, otherwise you will be sorry after 2-3 years of failure 6. It’s more difficult than you think :)
  10. 10. Adrian Bolboacă Blog https://blog.adrianbolboaca.ro YouTube Channel on technical topics https://youtube.com/adibolboaca Digital Anthropos YouTube Channel https://www.youtube.com/channel/UC51Ig1EMjseofmr820PF CBg Think. Design. Work Smart. https://www.youtube.com/channel/UCSEkgmzFb4PnaGAVXt K8dGA Works at https://mozaicworks.com Follow-up adrian.bolboaca@mozaicworks.com Follow-up https://twitter.com/adibolb VP of Innovation in Education and Technology@Mozaic Works
  11. 11. Thank you

Digital Transformation is on everyone's lips now. All the organizations want to adopt the new digital ways so they will still be relevant in the market. But often for successful Digital Transformation you need Business Agility.

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