3. • Conversation two way process dialogue between two
or more people.
conversation
formal and informal.
• Good conversation build one’s network and keep relationships
well.
basic verbal and non-verbal communication
slight variation in the body language and vocabulary
used.
conversation positive, pleasant and polite
note.
conversation continued in a controlled manner
listener’s attention is sustained all through the dialogue.
Example:
8. The communication skills can be defined as the one’s
ability to convey their views, information or message to
another person in an effective and efficient manner. It
is simply an act to transfer the information to another
using vocal, visual, non-verbal and written mediums. A
person with the excellent communication skills often
able to convey and receive the messages in a clear way.
The general communication skills play an important
role in the every day’s communication while
exchanging conversation with another person.
9. Have eye contact
A person should always look into the eyes of the person while
having a conversation with someone. It helps in creating trust and
confidence in a conversation.
Friendly Body Language
A person with effective communication skills always has
friendly body language. An open and inviting body language helps in
creating a comfortable environment for a great conversation.
Be clear
One of the essential communication skill is clarity because
the major motive of communication is generally to change
something. If a person wants someone to change something, then
they required to tell them in a clear way for achieving the desired
results. A person should always use easy and simple language.
10. Give compliments
Some of the people might think that it is an
uncomfortable thing, but it is well-proven fact that everyone
wants them to get admired by the others. It can be noticing
someone’s dedication, hard work or just admiring their dressing
sense.
Active listening
A great communication skill is not only limited to talk or
using body language. It also consists of hearing what others are
saying. A person can improve their social interactions and
relationships by becoming a good listener. They can also
increase their ability to persuade, negotiate and influence.
11. There are basically four types of communication skills.
Verbal Communication
Verbal communication skills play an important
role in the day to day communication and that’s why a
person must be able to use appropriate words for
explaining their views to the others.
Nonverbal Communication
Generally, nonverbal communication is a difficult
skill for lots of people. It includes body language and
cues that are given off during hearing someone’s views.
12. Written Communication
It is one of those communication skills that often get
overlooked. In a company, the most basic position also needs
employees to have good written communication skills. A
professional way of writing, proper spelling and appropriate
grammar usage are some important competencies that must be
mastered.
Conclusion
Having good communication skill is an important thing
for both the employees and business owners in an organization
now a days. Everyone needs to be mastered it for conveying
their messages to the other person in an efficient manner.
These skills facilitate the sharing of information between two or
a group of people.
