1. Aditya Kumar Goswami
Mobile: +918800955700 ~ E-Mail: aditya_goswami2000@yahoo.co.in
CAREER OBJECTIVE
A dynamicprofessional withapproximately9.0yearsof experience inProjectManagement, Humanresource
management, Telecommunications,CompensationandBenefits,Analytics,MarketResearch,DataAnalysis,
Employee Benefits, Operationsmanagement,Endproductbilling,Knowledge transfer,Qualitymanagement
and clientservicinginthe BusinessServicesindustry.Mymainobjective istogainexperience indesigning
and developingproducts,proceduresandservicestandardsforbusinessexcellence andtoutilize my
professionalandpersonal qualitiesfororganizational andself-development.
AREAS OF EXPERTISE
Project Management // Analytics / Operations / Contract Management
 Managing complex projects,designing&implementations.
 Managing Endto End contacts for clientsinvolvingbusinessAnalysis,planning,executingandtimely
deliveryof the productandservices.
 Identifyingclientrequirementsandimplementingstrategiestodelivercustomizedreportsoncomplex
projects.
 Consultingclientstoencourage themtoprovide theirinsightsandfeedbackonthe existingproductsand
to introduce newsurveysandreportsandexercisingtrustbuildingmeasuresforhealthyclient
relationshipsandcontinuedpatronage.

WORK EXPERIENCE
Bharti Airtel Limited: From Dec-15, to present
Job Profile: Project Manager
Job Description:
Bharti Airtel Limitedisaleadingglobal telecommunicationscompanywithoperationsin20countriesacrossAsiaand
Africa.HeadquarteredinNewDelhi,India,the companyranksamongstthe top4 mobile serviceprovidersgloballyin
termsof subscribers.InIndia,the company'sproductofferingsinclude 2G,3G and4G wirelessservices,mobile
commerce,fixedline services,highspeedDSLbroadband,IPTV,DTH,enterprise servicesincludingnational&

2. international longdistance servicestocarriers.Inthe restof the geographies,itoffers2G,3G wirelessservicesand
mobile commerce.Bharti Airtel hadover307 millioncustomersacrossitsoperationsatthe endof November2014.
Job Responsibility:
 Leadinga projectteamof service requestanalysts, change analystsandtechnical designingengineers
withabilitytochannel resourceseffectivelyinternallydevelopingbetterdeliverypractice andabilityto
identifythe change impactonthe organization,identifystakeholdersandmanage relationships,riskand
engagementtodeliverthe project’soutcomessuccessfully.
 HandlingEnterprise Projectsforservices e.g. MPLS,ILLand RF (WMAX) technology.AlsohandlingSmall
and MediumBusinessanddeliveringaround150 MPLS, ILL linksmonthly.
British Telecommunication: From March, 2013 to Nov-15
Job Profile: Project Coordinator
Job Description:
BT Group plc, tradingas BT, isa BritishmultinationaltelecommunicationsServicesCompanyheadquarteredin
London,inthe UnitedKingdom.Itisone of the largesttelecommunicationsservicescompaniesinthe worldandhas
operationsinover170 countries.ThroughitsBT Global Servicesdivisionitisa majorsupplierof telecomsservices
To corporate and governmentcustomersworldwide.[3] ItsBT Retail divisionone of the largestsuppliersof
telephony,broadbandandsubscriptiontelevisionservicesinthe UK,withover18 millioncustomers.
BT has a primarylistingonthe LondonStockExchange andis a constituentof the FTSE 100 Index.Ithad a market
capitalizationof approximately£15billionasof 23 December2011, the 27th-largestof any companywitha primary
listingonthe LondonStockExchange.[5] Ithas a secondarylistingonthe New YorkStockExchange.
Job Responsibility:
 Responsible forend-toendproductdeliveryasProject Manager(Products-Data/Voice:MPLS,ILL, Data
Center,Contactcenter,Security)
 Responsible tomanage the complete range of projectphases/activitiesrightfrominitiationof aservice
requesttorequirementsdetermination,technical planning,schedulingimplementation&testing,
customeracceptance andoperational handover.
 To implementthe all typesof AntivirusFirewall securitysolutionsforall 7000+ branchesfor network
securityandapplication/transactionssecurity.
 To prepare detaileddocumentationforthe Customerlikethe ProjectPlan,ProjecttrackerandProject
Closure document (MSVisio).
 Responsible todesignanddeliverworkpackages(WBS) ontime,withinbudget,enablingthe expected
businessbenefitandtothe client’ssatisfaction,managingissues,risksanddependenciessuccessfully
alongthe way.
 Thirdparty suppliersmayhave tomanage intermsof selection,deliverables,timelinesandbudgets for
international ordering(Vender/SPmanagement).
 Leadinga projectteamof service requestanalysts,change analystsandtechnical designingengineers
withabilitytochannel resourceseffectivelyinternallydevelopingbetterdeliverypractice andabilityto
identifythe change impactonthe organization,identifystakeholdersandmanage relationships,riskand
engagementtodeliverthe project’soutcomessuccessfully.
 Initiate the gapanalysistofindthe opportunityforCSI(continual service improvement) toimprovise the
processefficiencyforservice deliverytoensure 100% qualitycomplaintandCSAT.

3.  Responsible fordocument&maintainProcess&ProceduresforSKMS(Knowledge base),OPA
(Organizational processassets) lessonslearntBCPsituationsandISOAudit.
 Front face to communicate withall stakeholdersonthe kickoff, issues&risks, progressof the
project/service deliveryinanon-ambiguousmannerandSummarize ondaily/weeklymeetings toensure
the transparency.
 Responsible toresolveorescalate toconcernedteamfornecessaryactioninorderto findthe root cause
of delayandto planthe thingsaccordinglyforanymilestone noncompliance toensure keymetricsare
met.
 RecentlycompletedDATA CenterMigrationProjectfor3 differentsitesof BT.
 Team developmentinitiativeslikeprojectmanagement, AdvancedExcel Trainingsdeliveredamongthe
peergroup.
 Responsible forend-toendproductdeliveryas LOBownerassistingProjectmanagerindeliveringthe
project.
 ChurningoutBT Advise clarityTimesheetsandExpense datafor advice projects andinteractingwiththe
managingconsultantsaboutthe billingandcompletionof projects.
 Maintaina database of all Advice projectsandthe bill ratesondifferentprojects.
 CreatingTemplate reviewfilestoreview the projectsona weeklybasisand interactingwithmanaging
consultantsonthe statusof projects.
 Front face to communicate withall stakeholdersonthe kickoff, issues&risks, progressof the
project/service deliveryinanon-ambiguousmannerandSummarize ondaily/weeklymeetings toensure
the transparency.
 Responsible toresolveorescalate toconcernedteamfornecessaryactioninorderto findthe root cause
of delayandto planthe thingsaccordinglyforanymilestone noncompliance toensure keymetricsare
met.
Orange Business Services: From December, 2008 to March, 2013
Job Profile: Analyst/Co-ordinator (Large Projects)
Job Description: Commercial Impact on Project Delivery
 WorkingcloselywithProgram/ProjectManagementteamfordeliveringprojectsinitiatedbylarge
projectsteam(processrelatedorspecifictorevenue/costissues).
 Collaboratingwiththe fieldservice delivery teams,includingstructuredreviewstomeetcustomer
obligations
 Manage interface withservicedeliverypartnerswithall issue resolutionsrelatedto
warehousing/distribution.
 Handlingall activitiesrelatingtoaccountspayable and receivables department.
 Maintainoperational coordinationwithparallelsupplychainfunctionssuchasparts planning,order
managementandengineeringforensuringpartsavailabilityforcustomerdemand
 Reverse logistics turnaround time management.Ensure inventoryassetsare managed efficiently.
 Ensure inventory integrity,auditandassociatedbusinesscontrol proceduresformanaginginventory.
 Manage logisticsoperationscostsanddeliveroncostsavinggoals.
 Lead expansionprojectsandinitiate deployment.
 Planningandschedulingsite activitiestoensure completionof the projectwithinthe time andbudgetary
parametersasper the SLA levels.
 Meetingdeadlines andTATwithoutcompromisingqualitynormsandadheringtoSLA.
 Handlingincidentmanagementforall incidentsreportedanddevelopingmanagementinformationfor
incidentsandproblems.

4. GTA Data Services India Pvt. Limited : From May, 2007 to December,2008
Job Profile: Team Associate (Accounts Payable) Coordinator
 Evaluatingreconciliationprocessesona regularbasistoidentifyandimplementimprovementinitiatives.
 Streamliningexistingprocessesandimprovingautomationthroughbetter utilizationof systems.
 HarmonizingwithAR,ordermanagementteamsandcustomersduringmonthendactivities.
 Identifyingandperforminganalysistoachieve betterunderstandingof the business,resolvingreported
issuesandcreatingnewbusinessopportunities.
 Co-coordinatingwithsupportfunctionsviz.quality,training,technology,andcompliance &HR.
 Monitoringaccounts receivables activitieswiththe purchasingfunction;reviewingtransactionsfor
documentationof obligation,paymentauthorization,timelypayment,andaccurate recording;conferring
withvendors.
SIGNIFICANT HIGHLIGHTS
 Transitionof BTI (BritishTelecomIreland Project) fromIreland (UnitedKingdom)
 “ECAS ProjectWindowUpgrades Project” from window XPtoWindow 2008, Call HandlingClient-Oasis
Smart station,BackendServerOSVersion,WindowsServer2008, BackendDatabase Version -SQLServer
2008, BackendOasisPlatform- Oasis10.3
 Transitionof “Primark Programm” to Indiawithinlimitedtime of one monthforopening10newstores
inUSA and didall planningworkfornew DC tunnelingfromoldDCand doingall laborandfinancial
trackingof the Project.
 Work as Projectmanagerforcustomer like “Lloydbankinggroup “,”Nationwide insurance” and now
working for PepsiCoInternational inend to end ProjectDeliveryfor IPsec,MPLS, and Load balancing
and delivered32 sitesunder VSAT India Project.
ACADEMIC CREDENTIALS
2015 Pursuing PMP certification from PMI USA
2012 ITIL V3 certification
2012 Synergy Project management Certification from Orange (PMI collaboration)
2013 MBA (Finance) from Sikkim Manipal University
2006 BHM from University of Kumaun, Secured First Division
2001 XII from MS&C College, Modinagar (UP Board) Secured Second Division.
1999 X from MS&C College, Modinagar (UP Board) Secured First Division.
IT PREVIEW
Exposure: Telecom/Communication
Operating System: Windows 95, Windows 98, Windows Vista, Windows 8
Word Processing and Documentation: MS-Word, MS-Excel, MS-Access
Slide Presentation and Graphics: MS-PowerPoint

5. Tools: MSP, MS Visio, etc. Oracle NFPS 11i (Financial)
JD Edwards AS400
OBI (Oracle Business Intelligence)
PERSONAL DOSSIER
Date of Birth: 04th January, 1984
Present Address: S-3, Plot-277, Sector-1, Vaishali, Near Modern School, Ghaziabad -201019