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Copyright © 2011 Adonai Training LLP. All rights reserved.




     Contents Rule!
The Recipe for Social Engagement

         Presented by:
        Rebekah Seragih
       Adonai Training LLP
Agenda
What is Content?
How do I create a Great Content?
Content Strategy – 6 Questions
Content Creation Rules
How do I present my content?
Success Story - Blendtec




            Copyright © 2011 Adonai Training LLP. All rights reserved.   2
Content
Content is a broad term that refers to anything
created and uploaded to a website: the words,
images, tools, or other things that reside there.
And all of the things you publish at outposts that
are off your site – e.g. Facebook Page, Twitter
stream, LinkedIn group page.
It must be relevant, useful, meaningful, up-
todate, helpful, educational, interesting or just
plain fun.
Great Content is the cornerstone to Social Media

             Copyright © 2011 Adonai Training LLP. All rights reserved.   3
What is Great Content
Statement - “Marketing is about publishing great
content”.
Why great content and not any other content?
   Great content creates authority, plain and simple
   Gives you an edge over competitors who do not create
   free online content
   By producing valuable online content, you are building a
   media asset that gets the respect of search engines like
   Google, which means more traffic
   If people thinks you are important, so will Google. This
   boils down to your content and keywords that are
   searchable by people

               Copyright © 2011 Adonai Training LLP. All rights reserved.   4
The Ultimate Aim of Great Content



                                   Use it as a
Create great                     foundation of                               Engagement
   stuff                          meaningful                                 with Clients
                                 conversations




                Copyright © 2011 Adonai Training LLP. All rights reserved.              5
How



How do we create great content that is
 valuable, meaningful and applicable?




          Copyright © 2011 Adonai Training LLP. All rights reserved.   6
Craft a Compelling Content Strategy
Set your objectives by asking yourself questions.
Fundamentals of a good News Story should answer:
   Who
   What
   When
   Where
   Why
   How
The idea – Tell a Story that is relevant to your
customers.

              Copyright © 2011 Adonai Training LLP. All rights reserved.   7
6 Questions
What are your Goals?
   Match your contents with your business objectives
   and strategic goals – Integrate them together
Who is your Audience?
   Who are the members?
   How can you help them?
What do you want the content to achieve?
   What effects do you want your content to have on
   your audience?
   What action you want your audience to take?


              Copyright © 2011 Adonai Training LLP. All rights reserved.   8
6 Questions
What are you going to develop?
  How to best present your content that engages
  the audience?
  What are their preferences and demographics?
  Where are they locate – media & platform?
  What is the budget?
When is the best time to release your contents?
How are you going to develop it?
  What is your approach to developing the
  content?


            Copyright © 2011 Adonai Training LLP. All rights reserved.   9
16 Rules of Compelling Contents
1.   Have an objective
       Created for a purpose, with business objective in
       mind
       E.g. Hubspot (hubspot.com) – content marketing
2.   Seek to educate and help your audience
       E.g. MarketingProfs (marketingprofs.com) – position
       their writers as subject matter experts
3.   Compelling Content is Trustworthy
       Your customer must trust you as a good resource of
       information. Content must be relevant to their
       needs.
       E.g. Ikea (ikea.com) – they show customers how to
       save money and how to maximize their space

                  Copyright © 2011 Adonai Training LLP. All rights reserved.   10
16 Rules of Compelling Contents
4.   Give a Voice
       Create a Voice that sets you apart from others with
       distinct point of views
       E.g. FAASO’S (Tweet 2 Order) – www.fassos.com - this is a
       restaurant chain that sell rolls on mobile in USA.
       Customers tweet their orders.
5.   Allows for Interaction or Dialogue
       Nike’s Community Site – Nike Plus (Nikeplus.com) –
       they track data, share it with their customers all
       things relating to running
6.   Speaks the language of your Customers
       E.g. Hippo (food chain) – their philosophy is ‘hungry
       people is dissatisfied’ – tweet in broken English

                   Copyright © 2011 Adonai Training LLP. All rights reserved.   11
16 Rules of Compelling Contents
7.    Meet your audience where they are
        E.g. HP Learning Center – meets the needs of their
        customers learning to use computers for their IT
        needs.
8.    Compelling content is well executed – Plan, Plan
      Plan
9.    Compelling content experiments a little
10.   Creates Hot Triggers, Hit the Touch Points
        An action that the audience can take immediately –
        A Call to Action
        E.g. Coupon Deals
11.   Compelling content is search optimized

                  Copyright © 2011 Adonai Training LLP. All rights reserved.   12
16 Rules of Compelling Contents
12.   Compelling content starts a conversation
        Make it easy for your audience to share your contents
13.   Build momentum to your content
14.   Share or solve, don’t shill
        Don’t sell. Create values. Be a resource.
15.   Show & Tell
        Demonstrate and show others how your product lives in
        the world and be of service in their lives.
        Tell a true story about your product and how it helps
        them.
16.   Do something unexpected.
        There’s no business like show business. Add an element
        of fun or surprise to your content.


                    Copyright © 2011 Adonai Training LLP. All rights reserved.   13
Have a Content Plan

Monthly                         Weekly                                 Daily




          Copyright © 2011 Adonai Training LLP. All rights reserved.           14
How to Present Your Content
A blog as a Hub of Your Online Content
Materials
   Articles
   White papers
   eBook
   Reports or Research papers
Case study – Create a compelling Customer Success
Story
A FAQs Makeover
Video – Show Me a Story
Podcasting – Tell Me a Story
Photographs – The Power of Pictures

              Copyright © 2011 Adonai Training LLP. All rights reserved.   15
Success Story




      Will it Blend?
http://bit.ly/adonaiwillitblend


Copyright © 2011 Adonai Training LLP. All rights reserved.   16
Commonly Asked Question


What happens if my creative juice run dry?




        SHARING
         Share great contents from others




           Copyright © 2011 Adonai Training LLP. All rights reserved.   17
About The Author
Rebekah Seragih
A Business and Marketing Strategist in her own rights, Rebekah has been
offering consultancy advices on business strategy, marketing, training,
operations, crisis management and change management to MNCs,
governments and businesses for more than 15 years. She has been
involved in major international projects amounting more than US$30
million. As the pioneer Strategists in Asia in her field, one of her
achievements is the design and engineering the first touch screen ATM
machine in Asia and implementing it throughout Asia and Europe with one
of the international bank. She has also strategized and designed the world’s
credit card merchant tracking system that resulted in merchant credit card
fraud management.

Rebekah has conducted seminars, workshops and trainings to audience all
over the world which includes corporations, business owners,
governments, and financial institutions. For the past 8 years, she has her
passion in building schools in developing countries for the poor making
education available to the needy and orphans. She is also involved in
selective charity programs round the globe.

Looking to do much more, she has engineered her own holding company
with a special focus on being a social entrepreneur in all the niche business
start--ups under the holding group to make a difference in the lives of
others.




                                 Copyright © 2011 Adonai Training LLP. All rights reserved.   18
About Adonai Training
Adonai is a leading training and online media consultancy company in Asia. Led by amateur
professionals, our corporate and public training arm you with the latest knowledge, tools
and skills to make you a success. Our training includes online marketing media, social
media, branding, management, training, professional certification, entrepreneur start-up
programs, and etc.

Our foremost consulting authority on business strategy, social media, digital media, online
space, creative marketing and branding helps Brands & Organizations create customized
and unique social media and business solutions. Our clients range from major brands,
government agencies, business owners, small-to-medium size companies to financial
institutions. Our consulting services include:
   Social Media Strategy & Planning
   Social Media Marketing & Engagement
   Social Media Monitoring
   Contents Generation & Article Writing
   Online Campaign Creation & Management
   Online analytics
   Website and Micro-site development such as corporate blog
   Mobile Application
   Search Engine Optimization (SEO) & SEO Copywriting


                      We believe your success is our success…
                           Copyright © 2011 Adonai Training LLP. All rights reserved.   19
Connect with Us….

               Adonai Training
               [E]:  contactus@adonaitraining.com
               [W]: www.adonaitraining.com
               [FB]: www.facebook.com/adonaitraining.sg
               [TW]: www.twitter.com/adonaitraining


               Rebekah Seragih
               [E]:  rebekah@adonaitraining.com
               [W]: www.adonaitraining.com
               [FB]: www.facebook.com/RebekahSeragih
               [TW]: www.twitter.com/RebekahSeragih
               (LI): http://sg.linkedin.com/in/rebekahseragih




Copyright © 2011 Adonai Training LLP. All rights reserved.   20

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Contents rule the key to social engagement

  • 1. Copyright © 2011 Adonai Training LLP. All rights reserved. Contents Rule! The Recipe for Social Engagement Presented by: Rebekah Seragih Adonai Training LLP
  • 2. Agenda What is Content? How do I create a Great Content? Content Strategy – 6 Questions Content Creation Rules How do I present my content? Success Story - Blendtec Copyright © 2011 Adonai Training LLP. All rights reserved. 2
  • 3. Content Content is a broad term that refers to anything created and uploaded to a website: the words, images, tools, or other things that reside there. And all of the things you publish at outposts that are off your site – e.g. Facebook Page, Twitter stream, LinkedIn group page. It must be relevant, useful, meaningful, up- todate, helpful, educational, interesting or just plain fun. Great Content is the cornerstone to Social Media Copyright © 2011 Adonai Training LLP. All rights reserved. 3
  • 4. What is Great Content Statement - “Marketing is about publishing great content”. Why great content and not any other content? Great content creates authority, plain and simple Gives you an edge over competitors who do not create free online content By producing valuable online content, you are building a media asset that gets the respect of search engines like Google, which means more traffic If people thinks you are important, so will Google. This boils down to your content and keywords that are searchable by people Copyright © 2011 Adonai Training LLP. All rights reserved. 4
  • 5. The Ultimate Aim of Great Content Use it as a Create great foundation of Engagement stuff meaningful with Clients conversations Copyright © 2011 Adonai Training LLP. All rights reserved. 5
  • 6. How How do we create great content that is valuable, meaningful and applicable? Copyright © 2011 Adonai Training LLP. All rights reserved. 6
  • 7. Craft a Compelling Content Strategy Set your objectives by asking yourself questions. Fundamentals of a good News Story should answer: Who What When Where Why How The idea – Tell a Story that is relevant to your customers. Copyright © 2011 Adonai Training LLP. All rights reserved. 7
  • 8. 6 Questions What are your Goals? Match your contents with your business objectives and strategic goals – Integrate them together Who is your Audience? Who are the members? How can you help them? What do you want the content to achieve? What effects do you want your content to have on your audience? What action you want your audience to take? Copyright © 2011 Adonai Training LLP. All rights reserved. 8
  • 9. 6 Questions What are you going to develop? How to best present your content that engages the audience? What are their preferences and demographics? Where are they locate – media & platform? What is the budget? When is the best time to release your contents? How are you going to develop it? What is your approach to developing the content? Copyright © 2011 Adonai Training LLP. All rights reserved. 9
  • 10. 16 Rules of Compelling Contents 1. Have an objective Created for a purpose, with business objective in mind E.g. Hubspot (hubspot.com) – content marketing 2. Seek to educate and help your audience E.g. MarketingProfs (marketingprofs.com) – position their writers as subject matter experts 3. Compelling Content is Trustworthy Your customer must trust you as a good resource of information. Content must be relevant to their needs. E.g. Ikea (ikea.com) – they show customers how to save money and how to maximize their space Copyright © 2011 Adonai Training LLP. All rights reserved. 10
  • 11. 16 Rules of Compelling Contents 4. Give a Voice Create a Voice that sets you apart from others with distinct point of views E.g. FAASO’S (Tweet 2 Order) – www.fassos.com - this is a restaurant chain that sell rolls on mobile in USA. Customers tweet their orders. 5. Allows for Interaction or Dialogue Nike’s Community Site – Nike Plus (Nikeplus.com) – they track data, share it with their customers all things relating to running 6. Speaks the language of your Customers E.g. Hippo (food chain) – their philosophy is ‘hungry people is dissatisfied’ – tweet in broken English Copyright © 2011 Adonai Training LLP. All rights reserved. 11
  • 12. 16 Rules of Compelling Contents 7. Meet your audience where they are E.g. HP Learning Center – meets the needs of their customers learning to use computers for their IT needs. 8. Compelling content is well executed – Plan, Plan Plan 9. Compelling content experiments a little 10. Creates Hot Triggers, Hit the Touch Points An action that the audience can take immediately – A Call to Action E.g. Coupon Deals 11. Compelling content is search optimized Copyright © 2011 Adonai Training LLP. All rights reserved. 12
  • 13. 16 Rules of Compelling Contents 12. Compelling content starts a conversation Make it easy for your audience to share your contents 13. Build momentum to your content 14. Share or solve, don’t shill Don’t sell. Create values. Be a resource. 15. Show & Tell Demonstrate and show others how your product lives in the world and be of service in their lives. Tell a true story about your product and how it helps them. 16. Do something unexpected. There’s no business like show business. Add an element of fun or surprise to your content. Copyright © 2011 Adonai Training LLP. All rights reserved. 13
  • 14. Have a Content Plan Monthly Weekly Daily Copyright © 2011 Adonai Training LLP. All rights reserved. 14
  • 15. How to Present Your Content A blog as a Hub of Your Online Content Materials Articles White papers eBook Reports or Research papers Case study – Create a compelling Customer Success Story A FAQs Makeover Video – Show Me a Story Podcasting – Tell Me a Story Photographs – The Power of Pictures Copyright © 2011 Adonai Training LLP. All rights reserved. 15
  • 16. Success Story Will it Blend? http://bit.ly/adonaiwillitblend Copyright © 2011 Adonai Training LLP. All rights reserved. 16
  • 17. Commonly Asked Question What happens if my creative juice run dry? SHARING Share great contents from others Copyright © 2011 Adonai Training LLP. All rights reserved. 17
  • 18. About The Author Rebekah Seragih A Business and Marketing Strategist in her own rights, Rebekah has been offering consultancy advices on business strategy, marketing, training, operations, crisis management and change management to MNCs, governments and businesses for more than 15 years. She has been involved in major international projects amounting more than US$30 million. As the pioneer Strategists in Asia in her field, one of her achievements is the design and engineering the first touch screen ATM machine in Asia and implementing it throughout Asia and Europe with one of the international bank. She has also strategized and designed the world’s credit card merchant tracking system that resulted in merchant credit card fraud management. Rebekah has conducted seminars, workshops and trainings to audience all over the world which includes corporations, business owners, governments, and financial institutions. For the past 8 years, she has her passion in building schools in developing countries for the poor making education available to the needy and orphans. She is also involved in selective charity programs round the globe. Looking to do much more, she has engineered her own holding company with a special focus on being a social entrepreneur in all the niche business start--ups under the holding group to make a difference in the lives of others. Copyright © 2011 Adonai Training LLP. All rights reserved. 18
  • 19. About Adonai Training Adonai is a leading training and online media consultancy company in Asia. Led by amateur professionals, our corporate and public training arm you with the latest knowledge, tools and skills to make you a success. Our training includes online marketing media, social media, branding, management, training, professional certification, entrepreneur start-up programs, and etc. Our foremost consulting authority on business strategy, social media, digital media, online space, creative marketing and branding helps Brands & Organizations create customized and unique social media and business solutions. Our clients range from major brands, government agencies, business owners, small-to-medium size companies to financial institutions. Our consulting services include: Social Media Strategy & Planning Social Media Marketing & Engagement Social Media Monitoring Contents Generation & Article Writing Online Campaign Creation & Management Online analytics Website and Micro-site development such as corporate blog Mobile Application Search Engine Optimization (SEO) & SEO Copywriting We believe your success is our success… Copyright © 2011 Adonai Training LLP. All rights reserved. 19
  • 20. Connect with Us…. Adonai Training [E]: contactus@adonaitraining.com [W]: www.adonaitraining.com [FB]: www.facebook.com/adonaitraining.sg [TW]: www.twitter.com/adonaitraining Rebekah Seragih [E]: rebekah@adonaitraining.com [W]: www.adonaitraining.com [FB]: www.facebook.com/RebekahSeragih [TW]: www.twitter.com/RebekahSeragih (LI): http://sg.linkedin.com/in/rebekahseragih Copyright © 2011 Adonai Training LLP. All rights reserved. 20