An exciting journey from troubleshooting to monitoring or how VoIP network monitoring can simplify troubleshooting and shorten customer tickets resolution time.

2. ABOUT ME

3. WITH SOME MORE WORDS

4. JAWS 3261

5. SIMPLE REQUIREMENTS - 1
1. Release poor engineers and
make support team responsible
for troubleshooting...

6. DEEP RESEARCH

7. RESEARCH RESULTS

9. UNICORNS

10. REALITY

11. SIMPLE REQUIREMENTS - 2
1. Release poor engineers and
make support team responsible
for troubleshooting.
2. Release poor support
team and make computers
responsible for monitoring
to prevent troubleshooting.

13. ARCHITECTURE DIAGRAM

14. MongoDB

15. ADVANCED SEARCH

16. METRICS

17. TELESTAX

18. INTEGRATIONS

20. ROADMAP