Analysis of first round questionnaire results completed, second round currently underway. Results indicate same standards, open source solutions and planning are what practitioners indicate are the consensus regarding how, why and when organisations converge operational and information technology

1. CONVERGING
OPERATIONAL AND
INFORMATION
TECHNOLOGIES – WHEN
AND BY WHOM?
Candidate: Anastasia Kuusk
Supervisors: Prof. Andy Koronios, Dr. Jing Gao & Kristian Steenstrup

2. WHAT IS IT & OT?
Source: Gartner, 2008
What we know What we do not know

3. BACKGROUND
• Engineering Asset Management
– Evolved into holistic asset care
• Gartner 2006
– OT defined
– IT & OT are converging
• Gartner 2012
– Three stages to converged maturity
– Who responsible or the authority –
Engineering or IT?

4. CONVERGENCE
Information
Technology
Operational
Technology
Source: Gartner, 2012

5. OT & IT ISSUES
Issues Literature
IT versus Engineering Steenstrup 2008; Barber,
2012; Schneider, 2006; Kern,
2009
Drivers forcing convergence Steenstrup, 2008-2012;
Romero, 2011; Wiese 2004;
fyschwick, 1996
Many frameworks, standards, Steenstrup 2012, IBM, Parekh
principles 2007, Hillard, 2010, Thomas,
2009)
Successful EAM requires Too, 2010; Sklar, 2004; Mays
integration Business School, 2011;
Humffray, 2003
When converge, integrate, Lack of academic literature
align

6. CONVERGENCE DRIVERS

7. CRITICAL SUCCESS FACTORS
CSF LITERATURE
Management support Evans, 2010; Rockart, 1979;
- For information value Nfuka & Rusu, 2011; Trkman,
- For convergence 2010 and Huang & Hen, 2006;
Yeoh, Gao and Koronios, 2009
Interoperability Torchia, 2011; Office of the
-IT platforms National Coordinator for Smart
-Standards Grid Interoperability, 2010;
Steenstrup, 2012; McDonnell
Group, 2012
Holistic/Enterprise wide Parekh, 2007; White, 2007;
-Asset care Debois, 2012; Caldwell, 2011;
-Information governance Nicolett & Proctor, 2011,
Logan, 2012
Cross sharing of skill Steenstrup, 2008; Boone, &
-Engineering strengths Ganeshan, 2008; Haider, 2011;
-IT strengths Newman, 2011

8. RESEARCH GAPS
WHEN/WHOM
Information
Technology
Operational
Technology

9. METHODOLOGY
• Delphi rounds
– Expert sourcing now
– First round before December
• Case study
– Sourcing EAM participants now
• Completion
– 2 years to completion

10. KEY RESEARCH QUESTIONS
Delphi questions round 1
Why are organisations converging, aligning and integrating OT and IT to enhance EAM performance?
•What are the business drivers?
How are organisations converging, aligning and integrating OT and IT to enhance EAM performance?
•What are examples of the most successful OT/IT convergence, alignment and integration?
How do organisations start convergence, alignment and integration?
•Who makes the decisions the key decisions?
Given the definitions of convergence, alignment and integration above – what defines when organisations move from
one level to the next
•What are the criteria for measuring OT & IT convergence, alignment and standards based integration?
•How can information governance criteria identified in Figure 1 above facilitate converging OT and IT?
What are the technology, organisation and people critical success factors for converging, aligning and integrating OT
and IT?
•What does successful convergence, alignment and standards based integration look like?
•What situations are IT best suited to be responsible for the integrated environment?
•What situations are Engineering best suited to be responsible for the integrated environment?
•What situations are IT best suited to be the authority for the integrated environment?
•What situations are Engineering best suited to be the authority for the integrated environment?

11. RESEARCH IMPORTANCE
INFORMATION GOVERNANCE FRAMEWORK
TO CONVERGE INFORMATION AND
OPERATIONAL TECHNOLOGIES FOR
ORGANISATIONS WITH EAM FUNCTIONS
• Identify when organisations converge, align and
integrate
• Identify if Engineering or IT responsible

12. Anastasia Govan Kuusk
Phone 0428836405
Adelaide
anastasia.kuusk@unisa.edu.au