Personal Information
Organización/Lugar de trabajo
Egypt, Not Applicable Egypt
Ocupación
Founder & DM at Customer-ship | CEM & Service Excellence Consultant | Service Designer
Sector
Telecom / Mobile
Sitio web
customerexperience1.blogspot.com/
Acerca de
Customer Experience Management Consultant, Service Excellence Transformer, and Service Designer.
Enthused to enable Egyptian Market and Community to design better better Services for their customers, and to enable them to use innovative design methodologies to get better understanding and empathy for their customers.
Etiquetas
customer retention
customer loyalty
customer churn
customer satisfaction
customer experience
iso
branding
complaints handling
customer complaints
iso 10002
corporate image
design thinking
hcd
pyramids sustainability jam
global sustainability jam
customer handling
service quality
service excellence
Ver más
Presentaciones
(8)Recomendaciones
(46)Digital 2022 Egypt (February 2022) v01
DataReportal
•
Hace 2 años
الريادة الرشيقة - Lean Startup - Lean Canvas
Mohammed Alafifi
•
Hace 7 años
PSFK Future of Work Report 2013
PSFK
•
Hace 11 años
The Partnership Canvas
Bart Doorneweert
•
Hace 9 años
Complaints Handling Management - Complied to ISO 10002
Ahmad Heshmat
•
Hace 13 años
Transform the employee experience
Joyce Hostyn
•
Hace 8 años
Activate Tech and Media Outlook 2016
Activate
•
Hace 8 años
Personas Bootcamp - Where Product Meets User Needs
Mauricio Perez
•
Hace 9 años
Marc Stickdorn & Jakob Schneider – Mobile ethnography and ExperienceFellow, a service design start-up
Jakob Schneider
•
Hace 8 años
Startup Metrics for Pirates
Dave McClure
•
Hace 16 años
Made By Many design research guide
Made by Many
•
Hace 8 años
the art of creativity: asking provocative questions
Joyce Hostyn
•
Hace 8 años
Mapping Experiences and Orchestrating Touchpoints | Chris Risdon & Patrick Quattlebaum | UX Week 2012
Adaptive Path
•
Hace 11 años
10 Customer Service Quotes to Inspire a More Customer Centric Culture
Parature, from Microsoft
•
Hace 8 años
100 energizers
vickthorr
•
Hace 12 años
Business Model Inspirator
Orange Hills GmbH
•
Hace 9 años
Eh El Nezam ايه النظام ؟
Mostafa Younis
•
Hace 9 años
Pitching Ideas: How to sell your ideas to others
Jeroen van Geel
•
Hace 10 años
DIY Service Design, the toolkit (euroIA 2014, Brussels)
Koen Peters
•
Hace 9 años
13 days call center training module
Pamantasan ng Lungsod ng Muntinlupa
•
Hace 11 años
Total Quality Service Management Book 1
aireen clores
•
Hace 14 años
Personal Branding through Social Media
Mohamad EL-Ansary
•
Hace 9 años
Zilver on design thinking
Erik Roscam Abbing
•
Hace 10 años
Personas
Christine Rosakranse
•
Hace 15 años
Persona scenario design
Billy Choi
•
Hace 11 años
Service Design Thinking
Marc Stickdorn
•
Hace 11 años
CX Journey Mapping Workshop - Intro & Activity 20130624
John Kembel
•
Hace 10 años
Smart Customers, Stupid Companies: The New World of Customer Experience | MCorp Consulting
Michael Hinshaw, CEO McorpCX
•
Hace 12 años
Case Study: Customer Retention Strategy Lowers Telecom Customer Churn
Peppers & Rogers Group
•
Hace 10 años
The Ultimate Guide to Startup Marketing
Onboardly
•
Hace 10 años
Personal Information
Organización/Lugar de trabajo
Egypt, Not Applicable Egypt
Ocupación
Founder & DM at Customer-ship | CEM & Service Excellence Consultant | Service Designer
Sector
Telecom / Mobile
Sitio web
customerexperience1.blogspot.com/
Acerca de
Customer Experience Management Consultant, Service Excellence Transformer, and Service Designer.
Enthused to enable Egyptian Market and Community to design better better Services for their customers, and to enable them to use innovative design methodologies to get better understanding and empathy for their customers.
Etiquetas
customer retention
customer loyalty
customer churn
customer satisfaction
customer experience
iso
branding
complaints handling
customer complaints
iso 10002
corporate image
design thinking
hcd
pyramids sustainability jam
global sustainability jam
customer handling
service quality
service excellence
Ver más