1.
Ahmed Dahab
Business
EFQM EXCELLENCE
MODEL
An Introduction to the

2.
Ahmed Dahab

3.
Ahmed Dahab
AN INTRODUCTION TO THE
EFQM EXCELLENCE MODEL
The EQFM (European Foundation for Quality Management) ex-
cellence model is a recognised framework for organisational
management within a business. It is designed to help organi-
sations establish the management systems they require to be-
come more competitive and successful.
Performance
Metrics
Businesses that follow the
EQFM model access various
performance metrics that
can be used to measure the
success of the business.
These results can therefore
be quantified, and steps
can be taken to implement
improvements where nec-
essary or to bolster systems
that have been shown to be
effective.
Aligning with
Objectives
A standardised framework
for performance and man-
agement helps businesses
to align decisions with objec-
tives and incorporate the re-
quirements of all stakehold-
ers into the equation, while
accurately evaluating where
changes need to be made.
It acts as a common point of
reference, so company man-
agement can see immedi-
ately where efforts need to
be improved to keep up with
the competition.

4.
The EQFM excellence
model is one of
the frameworks for
performance management
that is used in corporate
performance management.
You can learn more about
CPM by visiting the blog of
Ahmed Dahab.