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The Pricing Consultant “Dance”: Achieving Mutually Successful Project Results Professional Pricing Society Conference Fall 2010 San Francisco, CA Presented by:  Alan Hollander and Peter Maniscalco
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case Study A  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case Study B ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Question: “Why were there such completely different outcomes?” :
Objectives & Outcomes for Today’s Session ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Consulting Firm Business Model Objective Benefit/Outcome Leverage resources (e.g. fixed assets) ,[object Object],[object Object],Establish/Maintain Client Executive Relationships ,[object Object],[object Object],Ensure Market Reputation Quality  (e.g. referrals) ,[object Object],[object Object],[object Object]
Role Definition & Expectation Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Considerations Before Starting the “Dance” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Project Management “101” – Planning for Success Checklist Criteria LOW SUCCESS POTENTIAL HIGH Consultant Role ,[object Object],[object Object],[object Object],[object Object],Problem Definition ,[object Object],[object Object],[object Object],[object Object],Functional Alignment ,[object Object],[object Object],[object Object],[object Object],Seniority Level Alignment ,[object Object],[object Object],[object Object],[object Object],Resource Availability ,[object Object],[object Object],[object Object],[object Object],Progress/Result Measurement ,[object Object],[object Object],[object Object],[object Object],Execution Plan ,[object Object],[object Object],[object Object],[object Object]
Pricing Practitioner Web Survey Results What aspects of the engagement did you feel were handled/ run best? (Select Top 3) What aspects did you feel were not run well and needed the most improvement ? (Select top 3) How would you rate the following aspects of the project on a scale of 1-10? (1 being lowest/worst and 10 being highest/ best) Avg Rating 6.4 7.6 6.5 6.6 7.0 7.0 6.4
Pricing Practitioner Web Survey Results Top 2 Box =75% Were the expected results or enhancements both achieved AND measured? How would you rate the pricing project in terms of its direct financial or operational impact to your company?
Pricing Practitioner Web Survey Results Avg =3.24 How would you rate the overall personal satisfaction from this last consulting project  with 5 being extremely satisfied and 1 being completely dissatisfied? How likely are you to recommend hiring of or working with pricing consultants to others? Top 2 Box =68%
Fellow Practitioner Insights/ Takeaways ,[object Object],[object Object],[object Object],[object Object]
Some Final Thoughts…. ,[object Object],[object Object],[object Object],[object Object],[object Object]
THANK YOU! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Pps Fall2010 Presentation Final

  • 1. The Pricing Consultant “Dance”: Achieving Mutually Successful Project Results Professional Pricing Society Conference Fall 2010 San Francisco, CA Presented by: Alan Hollander and Peter Maniscalco
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. Pricing Practitioner Web Survey Results What aspects of the engagement did you feel were handled/ run best? (Select Top 3) What aspects did you feel were not run well and needed the most improvement ? (Select top 3) How would you rate the following aspects of the project on a scale of 1-10? (1 being lowest/worst and 10 being highest/ best) Avg Rating 6.4 7.6 6.5 6.6 7.0 7.0 6.4
  • 11. Pricing Practitioner Web Survey Results Top 2 Box =75% Were the expected results or enhancements both achieved AND measured? How would you rate the pricing project in terms of its direct financial or operational impact to your company?
  • 12. Pricing Practitioner Web Survey Results Avg =3.24 How would you rate the overall personal satisfaction from this last consulting project with 5 being extremely satisfied and 1 being completely dissatisfied? How likely are you to recommend hiring of or working with pricing consultants to others? Top 2 Box =68%
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Editor's Notes

  1. Experience Recency : 61% currently engaged or recently completed project (last 6 months) Top projects : 1) Product pricing strategy/ price setting 2) General pricing strategy 3) Price analytics Two types of firms worked with : Large Management consultant with pricing practice (44%) and Specialty/ niche pricing shop (33%) Consulting team size typically larger (57% worked with 4-5 consultants or more) Shorter project durations (58% were 6 months or less) Project Budgets mostly smaller $$$ - 60% were $500k or less (some what bi-nomial distrib as 24% were $1mil +) Functional sponsors – Pricing and Product mgt – far greater than others Exec Sponsors – 41% were CxO types or CxO based Committee Participating functions – Sales/ Sales Ops (34% mention frequency); Finance; Prod Mgt Implementation plan – internal pricing team 46%; cross functional change mgt team 33%
  2. Be wary of firms who may take and repackage existing client information that is: >Not sanity checked for accuracy >Lacks proper citing >Used without appropriate context
  3. 1 st bullet: as well as different firms’ strengths/weaknesses, industry expertise/knowledge, work style and approach is a critical starting point. 2 nd bullet: rather than deferring to the consultant to do all the work and come back with an answer 3 rd bullet: Part of their value add is in effective navigation of company politics. They don’t do it, they provide a series of steps or process to (e.g. the how) get there - the client has to then take that and modify or revise as they see fit based on company dynamics.