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© 2015 COWAN+
DIGITAL PRODUCT MANAGEMENT: 

SESSION 1

WELCOME
Alex Cowan
ALEX COWAN | alexandercowan.com | @cowanSF
© 2015 COWAN+
MANAGERS OF THE FUTURE
1. Will be responsible for driving innovation
2. Will use the tools of design to integrate business and technology
with user experience
3. Will work collaboratively in small, interdisciplinary teams
4. Will be proficient with evidence-driven innovation
ALEX COWAN | alexandercowan.com | @cowanSF
© 2015 COWAN+
BUT IT’S TOUGHER THAN EVER TO CREATE VALUE
Sources: see bit.ly/sw-class
64% of Features Rarely or Never Used
50-70% of IT Projects Fail
90% of New Products Fail
© 2015 COWAN+
YOU, THE PRODUCT MANAGER
Source: Martin Eriksson
UX
Tech Business
© 2015 COWAN+
YOU, THE PRODUCT MANAGER
Source: IDEO’s Human-Centered Design Toolkit
Desirability
Feasibility Viability
© 2015 COWAN+
YOU & YOUR CUSTOMER
Design
Development
Project Management
Data Science
Consulting & Support
Sales & Marketing
Finance & Legal
Management
© 2015 COWAN+
JUST TWO THINGS
1. Getting to Product/Market Fit
2. Creating Successful Interfaces with
Collaborators Across Disciplines
ALEX COWAN | alexandercowan.com | @cowanSF
© 2015 COWAN+
SCALE FRIENDLY VS. INNOVATION FRIENDLY
Scale
Friendly
Innovation
Friendly
$ !?
? ! ? ? ?
© 2015 COWAN+
THE PRACTICE OF DESIGN & EXPLORATION OF P/M FIT
Finding the Right
PROBLEM
Finding the Right
SOLUTION
time
alternatives
divergence convergence divergence convergence
Testable
Hypothesis
Source: adapted from ‘The Design of Everyday Things’
© 2015 COWAN+
COURSE POSITIONING
Objective
To function as a product manager in a modern team executing digital solutions.
Takeaways
Fluency in exploring, testing, and scaling product/market fit with an interdisciplinary
team.
Expectations
Prepared for case discussions and in-class assignment reviews
Difficulty
Two ways to take the course: either for appreciation/exposure or for mastery.
ALEX COWAN | alexandercowan.com | @cowanSF
© 2015 COWAN+
COURSE EXPERIENCE
1. Cases
Exploration and discussion of 1) product/market fit and 2) leading collaboration across
disciplines to scale it.
2. Project Execution
application of selected concepts against student-generated projects
ALEX COWAN | alexandercowan.com | @cowanSF
© 2015 COWAN+
COURSE EXPERIENCE
ALEX COWAN | alexandercowan.com | @cowanSF
sessions
(roughly)estimatedclassprep.
1 2 3 4 5 6 7 8 9 10 11 12 13 14
Charter Part I
Charter Part II
Charter Part III
Day in 

the Life
Final
Project
User

Stories Case

(Agile)
Cases

(P/M Fit)
Prep.

(DevOps)
Case
(Growth
Hacking)
Prep.

(Support &
Consulting)
© 2015 COWAN+
COURSE DETAILS
1. Grading
Attendance & Participation: 30%
Individual Assignments: 30%

Team Project: 40%
2. Working Environments
Google Doc’s highly preferred but MSFT365 also OK.
3. Resources & References
Cases, industry posts, Google Docs templates
ALEX COWAN | alexandercowan.com | @cowanSF
© 2015 COWAN+
ABOUT ME
Entrepreneur (5x)
Intrapreneur (1x)
ALEX COWAN | alexandercowan.com | @cowanSF
ABOUT ME
ALEX COWAN | alexandercowan.com | @cowanSF
bit.ly/hiagile

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Class Introduction: Digital Product Management

  • 1. © 2015 COWAN+ DIGITAL PRODUCT MANAGEMENT: 
 SESSION 1
 WELCOME Alex Cowan ALEX COWAN | alexandercowan.com | @cowanSF
  • 2. © 2015 COWAN+ MANAGERS OF THE FUTURE 1. Will be responsible for driving innovation 2. Will use the tools of design to integrate business and technology with user experience 3. Will work collaboratively in small, interdisciplinary teams 4. Will be proficient with evidence-driven innovation ALEX COWAN | alexandercowan.com | @cowanSF
  • 3. © 2015 COWAN+ BUT IT’S TOUGHER THAN EVER TO CREATE VALUE Sources: see bit.ly/sw-class 64% of Features Rarely or Never Used 50-70% of IT Projects Fail 90% of New Products Fail
  • 4. © 2015 COWAN+ YOU, THE PRODUCT MANAGER Source: Martin Eriksson UX Tech Business
  • 5. © 2015 COWAN+ YOU, THE PRODUCT MANAGER Source: IDEO’s Human-Centered Design Toolkit Desirability Feasibility Viability
  • 6. © 2015 COWAN+ YOU & YOUR CUSTOMER Design Development Project Management Data Science Consulting & Support Sales & Marketing Finance & Legal Management
  • 7. © 2015 COWAN+ JUST TWO THINGS 1. Getting to Product/Market Fit 2. Creating Successful Interfaces with Collaborators Across Disciplines ALEX COWAN | alexandercowan.com | @cowanSF
  • 8. © 2015 COWAN+ SCALE FRIENDLY VS. INNOVATION FRIENDLY Scale Friendly Innovation Friendly $ !? ? ! ? ? ?
  • 9. © 2015 COWAN+ THE PRACTICE OF DESIGN & EXPLORATION OF P/M FIT Finding the Right PROBLEM Finding the Right SOLUTION time alternatives divergence convergence divergence convergence Testable Hypothesis Source: adapted from ‘The Design of Everyday Things’
  • 10. © 2015 COWAN+ COURSE POSITIONING Objective To function as a product manager in a modern team executing digital solutions. Takeaways Fluency in exploring, testing, and scaling product/market fit with an interdisciplinary team. Expectations Prepared for case discussions and in-class assignment reviews Difficulty Two ways to take the course: either for appreciation/exposure or for mastery. ALEX COWAN | alexandercowan.com | @cowanSF
  • 11. © 2015 COWAN+ COURSE EXPERIENCE 1. Cases Exploration and discussion of 1) product/market fit and 2) leading collaboration across disciplines to scale it. 2. Project Execution application of selected concepts against student-generated projects ALEX COWAN | alexandercowan.com | @cowanSF
  • 12. © 2015 COWAN+ COURSE EXPERIENCE ALEX COWAN | alexandercowan.com | @cowanSF sessions (roughly)estimatedclassprep. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Charter Part I Charter Part II Charter Part III Day in 
 the Life Final Project User
 Stories Case
 (Agile) Cases
 (P/M Fit) Prep.
 (DevOps) Case (Growth Hacking) Prep.
 (Support & Consulting)
  • 13. © 2015 COWAN+ COURSE DETAILS 1. Grading Attendance & Participation: 30% Individual Assignments: 30%
 Team Project: 40% 2. Working Environments Google Doc’s highly preferred but MSFT365 also OK. 3. Resources & References Cases, industry posts, Google Docs templates ALEX COWAN | alexandercowan.com | @cowanSF
  • 14. © 2015 COWAN+ ABOUT ME Entrepreneur (5x) Intrapreneur (1x) ALEX COWAN | alexandercowan.com | @cowanSF
  • 15. ABOUT ME ALEX COWAN | alexandercowan.com | @cowanSF bit.ly/hiagile