1. Arvind Sagar. G
Associate Manager – Computer Science Corporation
Certified Usability Analyst (CUA) – HFI
DOB: 06-Apr-1979
Mobile: 91-9052403424
e-mail: alpino.sagar@gmail.com
Summary
Having 8 years of experience in IT Industry.
Currently working as Associate Manager – Computer Science Corporation, India
Trained and Certified Usability Analyst (Human Factors International)
Expertise in Conducting Usability Evaluations and Re-designing web applications.
Sound knowledge on methodologies and processes.
Having 2 Yrs of experience in team management and resource allocation.
Conduct Knowledge sharing sessions and receive regular feedback from team members.
Attended trainings on leadership and team management.
Participated in Usability test sessions.
Education
B Sc Visual Communication (Passed in the year April 2000).With Computer graphics
imaging as Major
Advanced Diploma in Multimedia and Web technologies.
Professional Experience
User Experience:
Web Site/Applications - UX Evaluation.
Evaluate screenshots/ live applications - Evaluated approx 45 Applications and 5 websites.
Find user experience metrics based on qualitative and quantitative assessments.
Prepare Strategy/Agenda
Evaluate in-depth evaluation on all the screens which involve:
Navigation Design (IA).
Page Flow Scenarios
Task Flows
Form Fields - (Usage, Device Switching, Validations)
Visual Design - (Brand Identity, Brand Value, Brightness Vs Contrast, Layout proportion)
Data Presentation
Overall Recommendations
Proposed Design
Justifications and related benchmarks
User Interface:
Low Level Prototype
High Fidelity Prototypes.
HTML Development
CSS Development
Visual Design.
2. New Technologies
iRise Analysis and Practice.
Software Proficiency
Web designing: Adobe Photoshop, Balsamiq, Power Point, HTML, CSS, In-Design
Graphic designing: Adobe Photoshop
Operating Systems: Windows 95, 98, 2000, XP Series
Achievements
Was awarded for best performance on User Interface Development and Design – 25th
May 2006
Conducted presentations to practice and institutionalize usability at corporate level
Project Details
Computer Sciences Corporation – June2009 – September 2010
Client: PayPal
Designation: Sr. Interaction Designer
Develop and design user centric elements from wireframes to advance prototype for PayPal. The
work involves:
Project:
Quick Draw Settlement Withdrawal:
The goal of the “QuickDraw” initiative is to develop liquid bank withdrawal products using wires in
United Kingdom (existing Withdrawal capability), Argentina, Vietnam, (new bank Withdrawal
capability) and using local ACH-out in Brazil, Israel and Malaysia (new bank Withdrawal
capability), through a single platform (Citi WorldLink platform).
Withdrawal capability via ACH-out and Wire enables users to withdraw funds from their PP
balance to the local bank accounts in a timely, convenient, and relatively cheap (for ACH)
manner. It provides incentive for sellers to sign-up for PP and to use it as a way to facilitate
business transactions.
In the markets like UK, a faster withdrawal option coupled with multi-currency settlement will meet
key requirements of merchants, positioning PayPal for higher adoption in large and mega
merchant’s segments.
Team:
Product Manager.
Sr. Interaction Designer.
Design Mentor.
Visual Designer.
Content Writer.
Web Development.
Development.
3. User Experience Process:
Experience page flows in sandbox environment..
Capture screenshots to understand the current structural page flows.
Design on optimized page flows.
Brain storm of optimized page flows.
Present scope document for the project.
Segregating task flows to map with the page flows
Create low fidelity wireframes (paper prototypes) to justify the optimized tasks on each
page flow.
Prepare for mentor review on the proposed design.
Present to the cross functional teams on the proposed design.
Discuss on change on development and impact analysis.
Final UED spec Sign off.
Hand off to Visual Design.
Review meeting with content resource in SJC.
Prepare for Audit.
Support.
Project snapshots and UED spec to be provided upon request.
APAC Funds In - Usability:
PayPal has its online payment gateway which is widely used in the US market. The intention of
this project is to understand the demographics and the legal attributes to test online payments
using PayPal and third party engines. In India Bill desk is a prominent provider for online
payments which is linked with other banks and financial institutions for online payments. We need
to discover online payments which would engage the user in a set of procedures to activate the
online payment system using PayPal.
The exercise would conclude the qualitative and quantitative aspects of user behavior for each
flow.
Team:
Product Manager.
Sr. Interaction Designer.
Design Mentor.
Visual Designer.
Content Writer.
User Experience Researcher.
User Experience Process:
Experience online flows using Bill Desk, Online Banking.
Understand the legal parameters of PayPal using online payments.
Capture existing PayPal US online payments.
Brainstorm on the existing US flows.
Create Prototypes (paper works) for India flows.
Present to Product, UE researcher and Mentors.
Brainstorm on the proposed flows.
Create UED Spec on the proposed flows.
Co-ordinate with Visual Design standards and Content Manager.
Deliver Spec.
Prepare for Audit.
4. Preparing for Usability testing:
Location: Human Factors International
Participants: 8
Profiling and personas: UE researcher to co-ordinate with the agency.
Examine the questionnaire.
Add point that would probe the user for more information.
Pilot test with IDC folks on the design Vs the questionnaire.
Usability test kick off.
Capture Video of participants.
Notes on user pain points and feedback.
Present to the team and the product manager.
Project snapshots and UED spec to be provided upon request.
Capgemini Consulting (Previously Kanbay) – Dec2006 – June-2009
Client: Johnson and Johnson
Designation: Sr.Consultant – UX Lead
# Conceptualizations - Integration of Google Mashup for BT sales portal:
Understanding Phase:
The UX team had a one on one discussion with the client to understand the crucial business
objective:
Activities:
Focus Group Session
Business User
Stakeholder
Project Manager
Delivery Manager
Tester
UX
Various design patterns and concepts were drawn by client.
Manage to understand the initial requirement.
Documented the MoM.
Understood the client benchmark.
Construction Phase:
The UX team has not given any recommendations at that point of time. The UX team has taken 3
full weeks to do an IA and the task flow for the sales application. The UX team also had an option
of introducing Google Maps into the project (This was the first time this concept was presented to
the client)
Documents Delivered:
MoM Document
Initial Requirement Document
PPT on the wire frames
Details of the next call.
Further iterations were included after breaking the crucial line in the requirement.
The second revision of design PPT was delivered with the relevant changes.
5. Implementation Phase:
Brand document received from the client.
High Fidelity prototypes delivered.
XHTML, CSS validations passed.
Style Guides Documented.
Sign Off
Project Nutshell
User Experience:
Business Theatre
OBI Centocor
Sales Dashboards
Sales Conventions
Market Place
Sales Supply
On Boarding
Sales Connect
Touch Point - CRM
Second Life
User Interface:
Sales Dashboards
Sales Conventions
Market Place
Sales Supply
Sales Connect
Touch Point - CRM
Second Life
Ortho Biotech
Remicade
SHP
Be Active
Tibotech
Virco
I-flex solutions - May2004 – Dec2006
Client: Deutsche Bank, Citibank, Invest Corp, Standard and Poor, State Street, Allan Gray.
Designation: Associate Consultant – Interaction Design
Develop and design user centric elements from wireframes to advance prototype for Deutsche
Bank, State Street and Citibank applications. The work involves:
Implement user requirement specification to derive simple task flow.
Develop page types on task and information scenario.
Wire frame User Experience Mockup’s on User Requirements.
Site Architecture, Navigation Frequency.
Develop prototype with respect to product functionality.
Implement corporate skins based on institutionalization of brand and standards.
Implementing realistic client side functionality into the websites.
Enhancing User interface and flexible functionality with individual ideas.
6. Siemens Information Systems Limited - Aug 2003-Dec 2003 (On Contract)
Designation: Web Designer
I gained my previous experience in working for Siemens Information Systems Limited. I take the
key responsibility for the construction of Siemens Productivity and Quality Intranet site. Basically
the challenge is the usage of creative design with Siemens guidelines and standards. The site is
loaded with fresh colors and effective design for both static and applications.
Cisco Systems (On Contract) - Nov 2002-July 2003
Designation: Web/Graphic Designer
Maintain and create of new interface designs for Cisco Systems.
Maintain Global Partner Engineering that has its main base in San Jose. Cisco GPE site
comprises of latest R&D facilities and its description.
Undergone series of migrations: Cisco India to Cisco Asia Pac Standards.
The intranet site and application has been migrated with Cisco Standards, brand value
and Policies. The interface has given a unique appearance in look and feel along with
esthetic design.
Looking on to the other phase, actively involved with senior representatives of Cisco
Systems for the construction of another User interface for Online Travel Booking tool.
The site involves with online booking, from and to India or within India.
Played major streamline with the developers and designed a front-end Interface that has
proven utility both to the designing and the programming point of view.
Create prototype on different shades and layouts for a unique look and feel.
Holding talks with the client onsite for content flow and functionality specifications.
Conceptualize intranet site with corporate standards and implementing functionality.
Presentation of the prototype to senior project managers and team and discuss usability
concepts at personal interests.
Teembrains Technology Pvt Ltd (formerly ecalyx India Pvt Ltd) - Nov 2001-July 2002
Designation: Graphic/Web Designer
Client: Civilonline
Role: Web Designer
Team size: 5
Responsibilities: User Interface Design & Development
Tools: Adobe Photoshop, Macromedia Dreamweaver, Macromedia Flash
Projects Details: Civilonline.com brings the construction industry together to achieve fast and
cost-effective bid management and provide a market place for materials and services.
By harnessing the power of the Internet, Civilonlie.com provides tools to help construction
professionals quickly find the most qualified and competitive trade partners.
Client: Teembrains
www.teembrains.com
7. Role: Web Designer
Team size: 4
Responsibilities: Design concepts, incorporate design direction, and produce final creative work.
Tools: Adobe Photoshop, Macromedia Dreamweaver and Macromedia Flash.
Projects Details: Teembrains provides scalable, expandable, secure and custom eBusiness
solutions to the Global 2000 & startup organizations. This website features all the solutions
offered by Teembrains in addition to the methodology in practice. The site also offers online
Posting of resumes, and Job openings.
Personal Details
Name: Aravind Sagar.G
DOB: 06-04-1979
E-mail: alpino.sagar@gmail.com
Phone: 91-9052403424
Location: Hyderabad
For Communication
E-mail: alpino.sagar@gmail.com
Phone: 91-9052403424