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Centre for Human Computer Interaction Design




Agile Development of the Sustainability Module
for City University

Tanya...
Sustainability

                                           Society
                                           Economy
    ...
Our Approach:

agile user centred design
research and understanding of topic
student involvement
student workshop
persona ...
UCD and Agile




                     http://www.boxesandarrows.com/view/bringing-user




    User Centred Design and Ag...
Research into existing applications, games and websites
Student Workshop where students create storyboards
Student Workshop where students create storyboards
Idea Cards - Students asked what they want to learn
        from the module (ideas are ranked)
SHAFIQ
                                                                                          Shafiq Akram is 25 and is...
Sketching User Journeys
Conceptual Design Sketches
Prototype One - Three Part Journey
Problems - Solutions - What You Can Do
Prototype One - Formative Evaluation using Siverback
Prototype Two - Historical Narrative
    From Concept to Prototype
Prototype Two - Issues we are facing or Alerts
Final Design of web based module
        (XHTML and CSS)
Formative Evaluation of Final Design
Summative Evaluation of Final Design
learning outcomes from clients          student user journeys




                                                        ...
“No process guarantees success. If there were a process
that guaranteed happy users everyone would be using it.
Nobody get...
Don’t get hung up on processes, methodology, and tools -
keeping an agile mindset ensures that we are open to
changes that...
more info...
•   Designing an Online Micro-Module on Sustainability http://hcid.soi.city.ac.uk/cityinteractionlab/blog/des...
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Agile Development of the Sustainability Module for City University

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We developed the sustainability micro module for City University from June 2009 to Nov 2009. Work on the prototype is still ongoing as we try and raise awareness of sustainability across multiple disciplines and schools at City University. Our clients were part of the Sustainability Group at City University London - and are from the Centre for Food Policy in Health Sciences.
We actively worked with them to design a module that would introduce sustainability to students & staff - and wanted to design a module that would engage students and reveal how sustainability could be relevant to them on a personal a level and in terms of their careers and chosen disciplines.

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Agile Development of the Sustainability Module for City University

  1. 1. Centre for Human Computer Interaction Design Agile Development of the Sustainability Module for City University Tanya Ahmed, Amir Dotan and Neil Maiden April 2010
  2. 2. Sustainability Society Economy Environment Task: To Design a web based learning module introducing the core elements of sustainability and sustainable development to students and staff at City University.
  3. 3. Our Approach: agile user centred design research and understanding of topic student involvement student workshop persona development user journeys rapid iterative prototypes constant student and client feedback implementation and evaluation with 180 students
  4. 4. UCD and Agile http://www.boxesandarrows.com/view/bringing-user User Centred Design and Agile
  5. 5. Research into existing applications, games and websites
  6. 6. Student Workshop where students create storyboards
  7. 7. Student Workshop where students create storyboards
  8. 8. Idea Cards - Students asked what they want to learn from the module (ideas are ranked)
  9. 9. SHAFIQ Shafiq Akram is 25 and is practical, ambitious and focused as an individual. He is now doing his postgraduate degree at City in Civil Engineering. He shares a flat with 2 students in Stratford, East London. He loves to travel, and has a group of close friends. Shafiq loves rock music and like to go to live concerts. His hobbies include: keeping fit, playing the electric guitar, cricket, squash. Shafiq views sustainability as an issue affecting western economies with its over reliance on natural resources. He is aware of sustainable engineer as a topic of concern. He does not recycle but is interested in the relationship between sustainability and civil engineering practices. Shafiq loves technology – has a desktop, his netbook and iphone. He uses Facebook, MSN Messenger, email and Skype regularly. He downloads films, uses YouTube, and listens to music on Last.fm & Spotify. “Sustainability is a ‘buz’ word and I am not sure if the Song Chunyang actions of some ‘caring’ individuals can make any lasting change when governments and larger businesses need to change their policies” Chunyang is 18, conscientious, enjoys life and is respectful of others. She is doing a BSc in Business Studies at City. She enjoys: reading, music, Anime films, and shopping. She enjoys Chinese rock music and is a fan of Cui Jian. In London she likes to eat in China Town and loves Camden Lock. She loves computer games, and also uses qqgame.qq.com where she plays multi-player online games such as QQ games such as Fantasy, Dancer and Pet. Chunyang is aware of pollution but not aware of any other CHRIS environmental issues and sustainability. She might be Chris Nichols, 19, is self-motivated and passionate about interested to learn about how sustainability might relate to all things green, ethical and sustainable. He is doing a degree in Journalism and Social Science. He spent a her business degree. She is also interested in making summer as a volunteer at the Eden Project where he ran new friends from other schools while doing the module. a workshop for families when he was 17. He lives with Technology is a means of communication and his girlfriend in South London, is friendly and is looking forward to making new friends at City University. His entertainment for CHunyang. She uses her macbook and hobbies include: cycling, tennis and water sports. mobile phone regularly. She uses QQ.com to read the He is technically adept and is a regular user of latest news and I’mQQ.com to message her friends on a Facebook, and writes a blog about issues that interest him. He uses YouTube and Last.fm frequently. He is a daily basis. She listens to music on YouKu.com, QQMusic member of the Facebook groups: ‘Climate Camp’ and and YouTube. She also uses QQMailbox to receive and ‘London Students towards Sustainability’. Chris is send emails for free. She has recently joined the Chinese participating in ‘The Big Lunch’ scheme in London. He Student Volunteering Society on Facebook in London. recycles at home. He is a ‘Friends of the Earth’ volunteer. “I’m not sure how sustainability relates to me as a “I’m all about environmental and green issues, and business student at City…” realise that unless we change our lives there will be bugger all left!” “From a branding perspective, just how many shades of Green are there to go around? Organic, ethically sourced, natural, wild, preservative-free, clear, fresh, environmentally friendly - these common descriptors are so over-used that they are starting to lose their meaning.” Personas based on student interviews and workshop
  10. 10. Sketching User Journeys
  11. 11. Conceptual Design Sketches
  12. 12. Prototype One - Three Part Journey Problems - Solutions - What You Can Do
  13. 13. Prototype One - Formative Evaluation using Siverback
  14. 14. Prototype Two - Historical Narrative From Concept to Prototype
  15. 15. Prototype Two - Issues we are facing or Alerts
  16. 16. Final Design of web based module (XHTML and CSS)
  17. 17. Formative Evaluation of Final Design
  18. 18. Summative Evaluation of Final Design
  19. 19. learning outcomes from clients student user journeys social widget issues we are facing... for interaction evaluation by students relevant content selected and rated by students in the workshop personas used to design module
  20. 20. “No process guarantees success. If there were a process that guaranteed happy users everyone would be using it. Nobody gets it right every time. Design doesn’t work like that. It’s iterative, responsive, ever-changing. You have to react as much as plan.” Joshua Porter - 52 Weeks of UX
  21. 21. Don’t get hung up on processes, methodology, and tools - keeping an agile mindset ensures that we are open to changes that will arise during design & development. Agile processes promote sustainable development.
  22. 22. more info... • Designing an Online Micro-Module on Sustainability http://hcid.soi.city.ac.uk/cityinteractionlab/blog/designing-an-online-micro- module-on-sustainability/ • Sustainability Micro-Module http://www.soi.city.ac.uk/~sbbf140/sust/ • Centre for HCI Design Newsletter - Winter 2009 - Issue 20 http://hcid.soi.city.ac.uk/news/Newsletter.html • Agile Mindset http://www.agilemindset.co.uk/blog/ • Bringing User Centred Design to the Agile Environment - Anthony Colfelt (Boxes and Arrows) http://www.boxesandarrows.com/view/bringing-user • Case study of agile and UCD working together - Finding the holistic solution - James Kelway (Boxes and Arrows) http://www.boxesandarrows.com/view/case-study-of-agile thank you! email: tanya_ahmed@mac.com twitter: @alteredeye

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