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Effective Ways to Maximize Your Website
    with Minimal Time and Resources
      (Quick Wins for your website)




                                     January 28, 2009



     Connecting Great Ideas and Great People
Agenda

 Goals and Strategic Direction
 Measuring Success
 Tools
   Visibility
   Content
   Community
 When to Build it and when to Borrow it


                                           1
Goals: A hammer is just a hammer
 Web tools, free or otherwise, should have
      Concrete goals and objectives
  
      Measures for success
  
      A direct tie to your web/organizational strategy
  
      Appropriate exit strategies
  

   Once you have a clear vision for what business need you’re
   trying to solve, the next step is to determine if you can use a
   readily-available tool or if you need to custom develop.
   We have some pros and cons of readily available tools to help
   you make your decision!




                                                                     2
Pros of external tools
 Many are low cost or free

 Tools often have a low implementation
  barrier—quick to market

 Road tested tools can have planned upgrades
  extending functionality

 Many provide overall solid quality


                                                3
Cons of external tools
 Service may go down

 Typically are difficult to integrate with AMS

 Service may be discontinued permanently or
  changed without your knowledge or control

 Some services use the data from your tools
  or become ad-sponsored


                                                  4
Is an external tool right for you?
 What is the risk if the service is discontinued?

 Does the tool need to integrate with your AMS?

 If the service decided to charge, would you
  be willing to budget for it?

 Who owns the data and is that a good fit for
  your organization?


                                                     5
A basic web technology note, or, how
technical do I have to be to make
these tools work?
 Most of these tools require access to the HTML
  (or PHP, CFM, etc) file to add code into the
  <body></body> or <head></head> of a page

 How will you know?
   Ask your web team or site host




                                                   6
Another note on the tools in this
presentation

 The tools selected integrate directly into an
  association’s website. Several of these are also
  stand along applications, but our focus is on
  how these tools can extend the value of your
  website to your members and visitors




                                                     7
Ok, enough with the notes already…
Let’s get to the tools!




                                     8
Forms: Google Docs Web Forms




                 http://docs.google.com/
                                           9
Google Docs Web Forms: The Process




                                               10
                     http://docs.google.com/
Polling: Polldaddy




                     http://polldaddy.com/
                                             11
Polling: The Process




                       http://polldaddy.com/
                                               12
Polling: Polldaddy




                     http://polldaddy.com/
                                             13
Visibility: Add This Widget

 Social Bookmarking for your site
                                                  Let’s visitors
                                                  “add this” copy
                                                  to the social
                                                  Networking/
                                                  Bookmarking
                                                  Site of their
                                                  choice.




                         http://www.addthis.com
                                                               14
Add This Widget: The Process




                          Copy the 4 lines of code and
                          paste between <body> and
                          </body> tags.




                     http://www.addthis.com
                                                         15
Add This Widget: Reporting

                               Reports tell you:
                                Overall usage
                               Popular Bookmarking tools
                               Popular content




                     http://www.addthis.com
                                                        16
Search: Google Search




             http://www.google.com/sitesearch/
                                                 17
Google Search: The Process & Pricing




              http://www.google.com/sitesearch/
                                                  18
Blogs: Movable Type




                      http://www.movabletype.org/
                                                    19
Blogs: The Process




                     http://www.movabletype.org/
                                                   20
Blogs: Movable Type




                      http://www.movabletype.org/
                                                    21
Blogs: WordPress




                   http://wordpress.org/
                                           22
Blogs: WordPress




                   http://wordpress.org/
                                           23
MicroBlog: Twitter Badges
                                        Twitter accounts:

                                        Let visitors
                                        subscribe to real
                                        time updates via
                                        Twitter

                                        Provide fresh
                                        site content

                                        Can use account
                                        or # to pull in
                                        updates




                     http://twitter.com/badges
                                                            24
Twitter Badges: The Process




                     http://twitter.com/badges
                                                 25
Photos: Flickr Badges
                                                Flickr accounts:

                                                Engage members &
                                                visitors by allowing
                                                them to upload
                                                their photos

                                                Provide fresh site
                                                content

                                                Help staff capture
                                                events and more




               Tip: Before you start, determine if
              outside image hosting fits within your
                    asset management plans                           26
Flickr Badges: The Process

http://www.flickr.com/badge.gne




                 http://www.flickr.com/badge.gne
                                                   27
Flickr: Stats




                http://www.flickr.com/badge.gne
                                                  28
Audio and Podcasts: Audacity
                                            Use a basic
                                            microphone

                                            Record
                                            your tracks

                                            Edit as needed

                                            Export as MP3

                                            Upload to
                                            a web host/server




                 http://audacity.sourceforge.net/
                                                                29
Video: YouTube




                 http://www.youtube.com/
                                           30
Video: YouTube




                 http://www.youtube.com/
                                           31
Screen Captures and Demos: Jing

                                 Create demos
                                 or FAQs for visitors
                                 and staff.

                                 Limit is up to 5
                                 minutes per video




                   http://www.jingproject.com/
                                                        32
Jing: The Process
                                               Download & install
                                               software;
                                               click capture

                                               Set capture
                                               window




                Select screen cap or video




                        http://www.jingproject.com/
                                                              33
PowerPoint: SlideShare


                                        Hosts and converts
                                        presentation slides

                                        Provides interactive
                                        content and increases
                                        visibility via searches
                                        on SlideShare.net




             Share and embed links lets
             content go viral    http://www.slideshare,net        34
SlideShare: The Process

                                Upload PPT file

                                              Copy embed
                                              code and paste
                                              into HTML file




                     http://www.slideshare,net
                                                           35
SlideShare: Stats and Options
                  Stats




Presentation pack
Lets all slides from
a conference show
together




                          http://www.slideshare,net
                                                      36
Maps: Google Maps




                                   Help members
                                   find your events
                                   or chapters or components
                                   using Industry standard
                                   mapping technology




            http://maps.google.com/maps?hl=en&tab=wl
                                                               37
Google Maps: The Process
                            Locate the map you want to
                            add to your site in Google Maps




                                      Help members
                                      find your events
                                      or chapters using
                                      Industry standard
                                      mapping technology
http://maps.google.com/ma
ps?hl=en&tab=wl



                                                              38
Translation: Google Translator

                                                Provides system
                                                based translations.




           Pros and cons of system translation:
           http://www.asaecenter.org/wiki/index.cfm?Page=
           Automatic%20Language%20Translation                         39
Google Translator: The Process




             http://translate.google.com/translate_tools
                                                           40
Chat: Meebo


                            Host a real time chat
                            around a conference

                            Answer member questions




              http://www.meebo.com/rooms
                                                      41
Meebo: The Process




                http://www.meebo.com/rooms
                                             42
RSS Analytics: FeedBurner
                                Where do you get the
                                feeds?

                                 Most blogging tools have
                                built in feeds
                                (e.g. Moveable
                                Type, WordPress)

                                 Many CMS tools have
                                built in feeds
                                (e.g. Drupal, Joomla)




                     http://www.feedburner.com
                                                         43
FeedBurner RSS: The Process
                            Paste URL of the RSS Feed
                            Get stats (below)

                            Get the ability to create a
                            quick Spring Widget




                    http://www.feedburner.com
                                                           44
FeedBurner RSS: Tracking




                          Provides a trend overview and
                          helps you see what content
                          subscribers are clicking on…




                    http://www.feedburner.com
                                                          45
FeedBurner RSS: SpringWidgets




                   http://www.springwidgets.com
                                                  46
Link Checking: Xenu Link Checker




            Spiders your site and finds your broken links


                     home.snafu.de/tilman/xenulink.html     47
Analytics: Google Analytics




             Provides overall trends, traffic sources,
             goal funnels, and content drill downs
                        http://www.google.com/analytics   48
Google Analytics: The Process




                http://www.google.com/analytics
                                                  49
Usability: Five Second Test

Upload a screen capture
of the site you wish to
test.

Choose from up to 3
possible tests




                                Classic test: participant
                                gets image for 5 seconds
                                and then is asked…


                          http://www.fivesecondtest.com
                                                            50
Five Second Test: The Process

…which 5 things they
remember about the site




                          http://www.fivesecondtest.com
                                                          51
Five Second Test: Results

Basic results:
List view
Export to CSV

Paid reports in
development




                   http://www.fivesecondtest.com
                                                   52
Contact information:
               Peter Hutchins
               Vice President of Knowledge
               Initiatives
               Phone: 202-326-9540
               E-mail:
               phutchins@asaecenter.org
               Websites: www.asaecenter.org


               Amy Hissrich
               Director, Knowledge Initiatives
               Phone: 202-326-9532
               E-mail: ahissrich@asaecenter.org
               Websites: www.asaecenter.org


        Connecting Great Ideas and Great People

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Quick Wins for Maximizing Your Website

  • 1. Effective Ways to Maximize Your Website with Minimal Time and Resources (Quick Wins for your website) January 28, 2009 Connecting Great Ideas and Great People
  • 2. Agenda  Goals and Strategic Direction  Measuring Success  Tools  Visibility  Content  Community  When to Build it and when to Borrow it 1
  • 3. Goals: A hammer is just a hammer  Web tools, free or otherwise, should have Concrete goals and objectives  Measures for success  A direct tie to your web/organizational strategy  Appropriate exit strategies  Once you have a clear vision for what business need you’re trying to solve, the next step is to determine if you can use a readily-available tool or if you need to custom develop. We have some pros and cons of readily available tools to help you make your decision! 2
  • 4. Pros of external tools  Many are low cost or free  Tools often have a low implementation barrier—quick to market  Road tested tools can have planned upgrades extending functionality  Many provide overall solid quality 3
  • 5. Cons of external tools  Service may go down  Typically are difficult to integrate with AMS  Service may be discontinued permanently or changed without your knowledge or control  Some services use the data from your tools or become ad-sponsored 4
  • 6. Is an external tool right for you?  What is the risk if the service is discontinued?  Does the tool need to integrate with your AMS?  If the service decided to charge, would you be willing to budget for it?  Who owns the data and is that a good fit for your organization? 5
  • 7. A basic web technology note, or, how technical do I have to be to make these tools work?  Most of these tools require access to the HTML (or PHP, CFM, etc) file to add code into the <body></body> or <head></head> of a page  How will you know?  Ask your web team or site host 6
  • 8. Another note on the tools in this presentation  The tools selected integrate directly into an association’s website. Several of these are also stand along applications, but our focus is on how these tools can extend the value of your website to your members and visitors 7
  • 9. Ok, enough with the notes already… Let’s get to the tools! 8
  • 10. Forms: Google Docs Web Forms http://docs.google.com/ 9
  • 11. Google Docs Web Forms: The Process 10 http://docs.google.com/
  • 12. Polling: Polldaddy http://polldaddy.com/ 11
  • 13. Polling: The Process http://polldaddy.com/ 12
  • 14. Polling: Polldaddy http://polldaddy.com/ 13
  • 15. Visibility: Add This Widget  Social Bookmarking for your site Let’s visitors “add this” copy to the social Networking/ Bookmarking Site of their choice. http://www.addthis.com 14
  • 16. Add This Widget: The Process Copy the 4 lines of code and paste between <body> and </body> tags. http://www.addthis.com 15
  • 17. Add This Widget: Reporting Reports tell you:  Overall usage Popular Bookmarking tools Popular content http://www.addthis.com 16
  • 18. Search: Google Search http://www.google.com/sitesearch/ 17
  • 19. Google Search: The Process & Pricing http://www.google.com/sitesearch/ 18
  • 20. Blogs: Movable Type http://www.movabletype.org/ 19
  • 21. Blogs: The Process http://www.movabletype.org/ 20
  • 22. Blogs: Movable Type http://www.movabletype.org/ 21
  • 23. Blogs: WordPress http://wordpress.org/ 22
  • 24. Blogs: WordPress http://wordpress.org/ 23
  • 25. MicroBlog: Twitter Badges Twitter accounts: Let visitors subscribe to real time updates via Twitter Provide fresh site content Can use account or # to pull in updates http://twitter.com/badges 24
  • 26. Twitter Badges: The Process http://twitter.com/badges 25
  • 27. Photos: Flickr Badges Flickr accounts: Engage members & visitors by allowing them to upload their photos Provide fresh site content Help staff capture events and more Tip: Before you start, determine if outside image hosting fits within your asset management plans 26
  • 28. Flickr Badges: The Process http://www.flickr.com/badge.gne http://www.flickr.com/badge.gne 27
  • 29. Flickr: Stats http://www.flickr.com/badge.gne 28
  • 30. Audio and Podcasts: Audacity Use a basic microphone Record your tracks Edit as needed Export as MP3 Upload to a web host/server http://audacity.sourceforge.net/ 29
  • 31. Video: YouTube http://www.youtube.com/ 30
  • 32. Video: YouTube http://www.youtube.com/ 31
  • 33. Screen Captures and Demos: Jing Create demos or FAQs for visitors and staff. Limit is up to 5 minutes per video http://www.jingproject.com/ 32
  • 34. Jing: The Process Download & install software; click capture Set capture window Select screen cap or video http://www.jingproject.com/ 33
  • 35. PowerPoint: SlideShare Hosts and converts presentation slides Provides interactive content and increases visibility via searches on SlideShare.net Share and embed links lets content go viral http://www.slideshare,net 34
  • 36. SlideShare: The Process Upload PPT file Copy embed code and paste into HTML file http://www.slideshare,net 35
  • 37. SlideShare: Stats and Options Stats Presentation pack Lets all slides from a conference show together http://www.slideshare,net 36
  • 38. Maps: Google Maps Help members find your events or chapters or components using Industry standard mapping technology http://maps.google.com/maps?hl=en&tab=wl 37
  • 39. Google Maps: The Process Locate the map you want to add to your site in Google Maps Help members find your events or chapters using Industry standard mapping technology http://maps.google.com/ma ps?hl=en&tab=wl 38
  • 40. Translation: Google Translator Provides system based translations. Pros and cons of system translation: http://www.asaecenter.org/wiki/index.cfm?Page= Automatic%20Language%20Translation 39
  • 41. Google Translator: The Process http://translate.google.com/translate_tools 40
  • 42. Chat: Meebo Host a real time chat around a conference Answer member questions http://www.meebo.com/rooms 41
  • 43. Meebo: The Process http://www.meebo.com/rooms 42
  • 44. RSS Analytics: FeedBurner Where do you get the feeds?  Most blogging tools have built in feeds (e.g. Moveable Type, WordPress)  Many CMS tools have built in feeds (e.g. Drupal, Joomla) http://www.feedburner.com 43
  • 45. FeedBurner RSS: The Process Paste URL of the RSS Feed Get stats (below) Get the ability to create a quick Spring Widget http://www.feedburner.com 44
  • 46. FeedBurner RSS: Tracking Provides a trend overview and helps you see what content subscribers are clicking on… http://www.feedburner.com 45
  • 47. FeedBurner RSS: SpringWidgets http://www.springwidgets.com 46
  • 48. Link Checking: Xenu Link Checker Spiders your site and finds your broken links home.snafu.de/tilman/xenulink.html 47
  • 49. Analytics: Google Analytics Provides overall trends, traffic sources, goal funnels, and content drill downs http://www.google.com/analytics 48
  • 50. Google Analytics: The Process http://www.google.com/analytics 49
  • 51. Usability: Five Second Test Upload a screen capture of the site you wish to test. Choose from up to 3 possible tests Classic test: participant gets image for 5 seconds and then is asked… http://www.fivesecondtest.com 50
  • 52. Five Second Test: The Process …which 5 things they remember about the site http://www.fivesecondtest.com 51
  • 53. Five Second Test: Results Basic results: List view Export to CSV Paid reports in development http://www.fivesecondtest.com 52
  • 54. Contact information: Peter Hutchins Vice President of Knowledge Initiatives Phone: 202-326-9540 E-mail: phutchins@asaecenter.org Websites: www.asaecenter.org Amy Hissrich Director, Knowledge Initiatives Phone: 202-326-9532 E-mail: ahissrich@asaecenter.org Websites: www.asaecenter.org Connecting Great Ideas and Great People