SlideShare una empresa de Scribd logo
1 de 30
The World is changing. You?




Konstantinos Papahatzis
Human Recourses Director, ANADEIXI
Are you wondering about what is
       happening today?
Crisis is in front of you,
you can see its ugly face
What are your options?




        ?
To wait for the situation to improve by its self
To stay inactive continuing your daily habits
Praying and hoping (without taking
action) is a further option as well...
Super heroes do not exist to help you ...
The company is not an opponent
The Company’s people are the most valuable ally
           in your professional life
You have to act
     NOW!
If you don’t change your speed and attitude,
    you will soon have to face unpleasant
                  situations
What the dictionary definition of the word “Crisis” ?
«The ability of taking decisions and
 changing our attitude and habits”
You need to run in order to catch up with
                  the continuing changes
Customers are out there waiting for you
Provide customers with what they need in that
                  desert of customer services
You can only be a winner, despite the severe
     conditions. Everything is possible!
The consumer today...
...has less money to spend
...is more demanding
...needs more and better services
...without showing appreciation often
However, he gives us his money
Wants everything in one stop shop
t»
                                 st»
             «free
                   »      «the be

                                 t»
                    »    «contes
               «gain
                                      »
                            «b enefit
                «gift»           t»
                         «discoun




Magical words that appeal to consumers
We all are, new consumers
Don’t remain stuck to your old habits
There are obstacles on the road, but if you
 focus on the finish you will win the race
Anadeixi




www.anadeixi.gr    Magarou 16, 54627 Thessaloniki          2310 253713


info@anadeixi.gr   A. Diakou 21, 15235 Vrilissia, Athens   2313 033123

Más contenido relacionado

Similar a The world is Changing

Tomorrow's Customer.mbl solutions
Tomorrow's Customer.mbl solutionsTomorrow's Customer.mbl solutions
Tomorrow's Customer.mbl solutionsMBL Solutions Ltd
 
Persuading customers you cant afford to lose slideshare
Persuading customers you cant afford to lose slidesharePersuading customers you cant afford to lose slideshare
Persuading customers you cant afford to lose slideshareGordianBusiness
 
How to provide excellent customer service in your leisure centre
How to provide excellent customer service in your leisure centreHow to provide excellent customer service in your leisure centre
How to provide excellent customer service in your leisure centreSports Marketing Network
 
Jovan Soldatovic - Digital boutique stop and shop
Jovan Soldatovic - Digital boutique stop and shopJovan Soldatovic - Digital boutique stop and shop
Jovan Soldatovic - Digital boutique stop and shopSerbian Product Community
 
Marketing sustainability february 2012
Marketing sustainability   february 2012Marketing sustainability   february 2012
Marketing sustainability february 2012Eleanor_Johnston
 
Marketing sustainability february 2012
Marketing sustainability   february 2012Marketing sustainability   february 2012
Marketing sustainability february 2012Eleanor_Johnston
 
Marketing sustainability february 2012
Marketing sustainability   february 2012Marketing sustainability   february 2012
Marketing sustainability february 2012Eleanor_Johnston
 
Interactive Customer Service - David Aaker, International Speaker, Aaker & As...
Interactive Customer Service - David Aaker, International Speaker, Aaker & As...Interactive Customer Service - David Aaker, International Speaker, Aaker & As...
Interactive Customer Service - David Aaker, International Speaker, Aaker & As...Jeff Zahn
 
Persuasive Speech On Good Customer Service
Persuasive Speech On Good Customer ServicePersuasive Speech On Good Customer Service
Persuasive Speech On Good Customer ServiceRachel Walters
 
Ritesh, Aakriti Project (Designer Cards)
Ritesh, Aakriti   Project (Designer Cards)Ritesh, Aakriti   Project (Designer Cards)
Ritesh, Aakriti Project (Designer Cards)dipika
 
The MAGEX Weekly #52
The MAGEX Weekly #52The MAGEX Weekly #52
The MAGEX Weekly #52Shoaib Makki
 
Digital disruption - doing business in digital times
Digital disruption - doing business in digital timesDigital disruption - doing business in digital times
Digital disruption - doing business in digital timesGalland.be bvba
 
Sales Ideas from Tom Peters
Sales Ideas from Tom PetersSales Ideas from Tom Peters
Sales Ideas from Tom PetersRAD-INFO, Inc.
 
10 things Big business can learn from small
10 things Big business can learn from small10 things Big business can learn from small
10 things Big business can learn from smallCharlyinc
 
It's Broken. Let's Rework It. - Wendy Forsythe
It's Broken. Let's Rework It. - Wendy ForsytheIt's Broken. Let's Rework It. - Wendy Forsythe
It's Broken. Let's Rework It. - Wendy ForsytheInman News
 
The Social Retailer: what ‘social’ means for the future of commerce
The Social Retailer: what ‘social’ means for the  future of commerceThe Social Retailer: what ‘social’ means for the  future of commerce
The Social Retailer: what ‘social’ means for the future of commerceTara Hunt
 

Similar a The world is Changing (20)

Mentoring, Week 8
Mentoring, Week 8Mentoring, Week 8
Mentoring, Week 8
 
Tomorrow's Customer.mbl solutions
Tomorrow's Customer.mbl solutionsTomorrow's Customer.mbl solutions
Tomorrow's Customer.mbl solutions
 
Persuading customers you cant afford to lose slideshare
Persuading customers you cant afford to lose slidesharePersuading customers you cant afford to lose slideshare
Persuading customers you cant afford to lose slideshare
 
How to provide excellent customer service in your leisure centre
How to provide excellent customer service in your leisure centreHow to provide excellent customer service in your leisure centre
How to provide excellent customer service in your leisure centre
 
Jovan Soldatovic - Digital boutique stop and shop
Jovan Soldatovic - Digital boutique stop and shopJovan Soldatovic - Digital boutique stop and shop
Jovan Soldatovic - Digital boutique stop and shop
 
Marketing sustainability february 2012
Marketing sustainability   february 2012Marketing sustainability   february 2012
Marketing sustainability february 2012
 
Marketing sustainability february 2012
Marketing sustainability   february 2012Marketing sustainability   february 2012
Marketing sustainability february 2012
 
Marketing sustainability february 2012
Marketing sustainability   february 2012Marketing sustainability   february 2012
Marketing sustainability february 2012
 
Interactive Customer Service - David Aaker, International Speaker, Aaker & As...
Interactive Customer Service - David Aaker, International Speaker, Aaker & As...Interactive Customer Service - David Aaker, International Speaker, Aaker & As...
Interactive Customer Service - David Aaker, International Speaker, Aaker & As...
 
Dont Panic
Dont PanicDont Panic
Dont Panic
 
Persuasive Speech On Good Customer Service
Persuasive Speech On Good Customer ServicePersuasive Speech On Good Customer Service
Persuasive Speech On Good Customer Service
 
Ritesh, Aakriti Project (Designer Cards)
Ritesh, Aakriti   Project (Designer Cards)Ritesh, Aakriti   Project (Designer Cards)
Ritesh, Aakriti Project (Designer Cards)
 
Boost Sales with Customer Service
Boost Sales with Customer ServiceBoost Sales with Customer Service
Boost Sales with Customer Service
 
The MAGEX Weekly #52
The MAGEX Weekly #52The MAGEX Weekly #52
The MAGEX Weekly #52
 
Digital disruption - doing business in digital times
Digital disruption - doing business in digital timesDigital disruption - doing business in digital times
Digital disruption - doing business in digital times
 
Sales Ideas from Tom Peters
Sales Ideas from Tom PetersSales Ideas from Tom Peters
Sales Ideas from Tom Peters
 
A new view
A new viewA new view
A new view
 
10 things Big business can learn from small
10 things Big business can learn from small10 things Big business can learn from small
10 things Big business can learn from small
 
It's Broken. Let's Rework It. - Wendy Forsythe
It's Broken. Let's Rework It. - Wendy ForsytheIt's Broken. Let's Rework It. - Wendy Forsythe
It's Broken. Let's Rework It. - Wendy Forsythe
 
The Social Retailer: what ‘social’ means for the future of commerce
The Social Retailer: what ‘social’ means for the  future of commerceThe Social Retailer: what ‘social’ means for the  future of commerce
The Social Retailer: what ‘social’ means for the future of commerce
 

Más de Ανάδειξη - Σύμβουλοι Επιχειρήσεων (7)

Time Management Useful Practices
Time Management Useful PracticesTime Management Useful Practices
Time Management Useful Practices
 
Πωλήσεις σε Περίοδο Κρίσης
Πωλήσεις σε Περίοδο ΚρίσηςΠωλήσεις σε Περίοδο Κρίσης
Πωλήσεις σε Περίοδο Κρίσης
 
Corporate Responsibility for Stress Management
Corporate Responsibility for Stress ManagementCorporate Responsibility for Stress Management
Corporate Responsibility for Stress Management
 
Dynamic Energy Management
Dynamic Energy ManagementDynamic Energy Management
Dynamic Energy Management
 
Personal Energy Management
Personal Energy ManagementPersonal Energy Management
Personal Energy Management
 
Stress New Management
Stress New ManagementStress New Management
Stress New Management
 
ο κόσμος αλλάζει
ο κόσμος αλλάζειο κόσμος αλλάζει
ο κόσμος αλλάζει
 

Último

The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...Brian Solis
 
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...TalentView
 
Entrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsEntrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsP&CO
 
Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Lviv Startup Club
 
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023Steve Rader
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfHajeJanKamps
 
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBBPMedia1
 
A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.mcshagufta46
 
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdfAMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdfJohnCarloValencia4
 
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdf
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdfGraham and Doddsville - Issue 1 - Winter 2006 (1).pdf
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdfAnhNguyen97152
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access
 
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...IMARC Group
 
Mihir Menda - Member of Supervisory Board at RMZ
Mihir Menda - Member of Supervisory Board at RMZMihir Menda - Member of Supervisory Board at RMZ
Mihir Menda - Member of Supervisory Board at RMZKanakChauhan5
 
MoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor PresentationMoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor Presentationbaron83
 
Live-Streaming in the Music Industry Webinar
Live-Streaming in the Music Industry WebinarLive-Streaming in the Music Industry Webinar
Live-Streaming in the Music Industry WebinarNathanielSchmuck
 
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)tazeenaila12
 
Upgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking ApplicationsUpgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking ApplicationsIntellect Design Arena Ltd
 
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdfTalent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdfCharles Cotter, PhD
 
MC Heights construction company in Jhang
MC Heights construction company in JhangMC Heights construction company in Jhang
MC Heights construction company in Jhangmcgroupjeya
 
Lecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb toLecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb toumarfarooquejamali32
 

Último (20)

The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
 
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
 
Entrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsEntrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizations
 
Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)
 
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdf
 
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
 
A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.
 
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdfAMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
 
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdf
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdfGraham and Doddsville - Issue 1 - Winter 2006 (1).pdf
Graham and Doddsville - Issue 1 - Winter 2006 (1).pdf
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024
 
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
 
Mihir Menda - Member of Supervisory Board at RMZ
Mihir Menda - Member of Supervisory Board at RMZMihir Menda - Member of Supervisory Board at RMZ
Mihir Menda - Member of Supervisory Board at RMZ
 
MoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor PresentationMoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor Presentation
 
Live-Streaming in the Music Industry Webinar
Live-Streaming in the Music Industry WebinarLive-Streaming in the Music Industry Webinar
Live-Streaming in the Music Industry Webinar
 
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
 
Upgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking ApplicationsUpgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking Applications
 
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdfTalent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
 
MC Heights construction company in Jhang
MC Heights construction company in JhangMC Heights construction company in Jhang
MC Heights construction company in Jhang
 
Lecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb toLecture_6.pptx English speaking easyb to
Lecture_6.pptx English speaking easyb to
 

The world is Changing