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The Agency for the interactive age




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

martedì 11 ottobre 11
Company Profile
                                                                  2011




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

martedì 11 ottobre 11
© H-art 2011 | All Rights Reserved | H-art is a GroupM Company
                                                                  Born here, April 2005
                                                                                 Ca’ Tron, Treviso (Italy)
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A company made in H-Farm                                   The next generation incubator
 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

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Now part of GroupM
                                                                                    EWA
                                                                                    Bespoke Communications




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company          A World Leader in Marketing & Communications
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H-art is
                                                                  Key Facts:                       Sample Clients:
                                                                  Founded: April 2005              Alessi
                                                                  Revenues (2011): €10.5 M         Barilla
                                                                  Personnel Count: 100             Beiersdorf
                                                                  Treviso, Milano, Firenze, Roma   Condé Nast



 an interactive
                                                                  (Italy)                          Dainese
                                                                  Web site: www.h-art.com          Diesel
                                                                                                   Ikea
                                                                  Capabilities:                    Illycaffè
                                                                  Strategy & Planning              Mediaset
                                                                                                   Mondadori



 marketing
                                                                  Digital Marketing
                                                                  Communication                    Nike
                                                                  Interaction Design               Pirelli
                                                                  Motion Graphics                  Regione Toscana
                                                                  Digital Studio                   Telecom Italia
                                                                  Sound Design                     TIM



 and technology
                                                                  Web development                  The North Face
                                                                  Mobile development               Versace
                                                                  Social Media                     Wind




 company
 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

martedì 11 ottobre 11
Some Numbers
           2010 REVENUES 8M€ (+44%) - PBT: 1.1M€ (+46%)
           2011 REVENUES 11M€ - PBT: 2M€

           Office: Treviso, Firenze, Milano, and now also in Rome
           74 Headcounts + 30 freelance

           60 Clients managed by 7 Client Focused Verticals
           (Client Director, Strategic Planner, Art Director)




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


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                        100 PEOPLE
                          TREVISO, MILAN, FLORENCE, ROME ...NOT ALL LIKE HIM
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                        MATURE PEOPLE
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                        SERIOUS
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                        CREATIVE...
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                        TEAMWORKY
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                        STRONG LEADERS
H-art beliefs


 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

martedì 11 ottobre 11
Digital experiences are
 crucial to consumers
 perception and opinion
 about a brand.
 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

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Digital brand experiences
 happen within brands’
 properties but much more
 out of them.
 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

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Digital brand experiences
 can drive sales,
 can make people feel indifferent
 or can even break brands.
 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

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The conversation is welcome
 but consumers need to be
 really engaged.

 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

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entertainment
 stories
 emotions
 rewards
 deals
 useful services
 opinions from users like them
 value
 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

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Engaged consumers
 turn quickly to advocates.

 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

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Engagement,
 (Purchase)
 Recommendation.
 An instant process.
 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

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Social engagement
    make things relevant


 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

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Engagement create
                                         leads & customers.

 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

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THE ENGAGEMENT CURVE
 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

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TODAY BRANDS NEED A
                                           CONTINUOUS
                                         MULTITOUCHPOINT
                                      ENGAGEMENT PLATFORM
 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

martedì 11 ottobre 11
Brand Properties
            Owned Media


                              Websites   Mobile Applications   Emerging Media Properties




            Social Networks
             Earned Media



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Brand Properties
                         Owned Media




                                                 Like Button                                      Activity Feed
                                                 The Like button lets users share pages from      The Activity Feed plugin shows users what their
                                                 your site back to their Facebook profile with    friends are doing on your site through likes and

                 The Bridge                      one click.                                       comments.


                  Social Plugins                 Recommendations                                  Like Box
     Engaging social experiences to your users   The Recommendations plugin gives users           The Like box enables users to like your
                                                 personalized suggestions for pages on your       Facebook Page and view its stream directly
                                                 site they might like.                            from your website.


                                                 Login with Faces
                                                                                                  Facepile
                                                 The Login with Faces plugin shows profile
                                                                                                  The Facepile plugin shows profile pictures of
                                                 pictures of the user's friends who have
                                                                                                  the user's friends who have already signed up
                                                 already signed up for your site in addition to
                                                                                                  for your site.
                                                 a login button.


                                                                                                  Live Stream
                                                 Comments
                                                                                                  The Live Stream plugin lets your users share
                                                 The Comments plugin lets users comment
                                                                                                  activity and comments in real-time as they
                                                 on any piece of content on your site.
                                                                                                  interact during a live event.




                        Social Networks
                         Earned Media

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How to leverage digital channels such as the
 web, mobile devices, in-store technologies,
 and other emerging media to engage people?

 How to connect brand properties with the
 conversation sphere?
 H-art obsession is answering this question
 with simple, creative & innovative solutions.
 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

martedì 11 ottobre 11
H-art is about measurable engagement




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


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H-art is about finding new, awesome, effective ways to
                    connect brands with consumers

                                                                  continuously

 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


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This is why H-art needs to follow the consumer trends
          and advise brands on where/how they should try to
                       stimulate the engagement,
                      designing customised projects


 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


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+strategy
 +marketing
 +design
 +technology
 all in 1 place, the 1.
 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

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H-art offerings


 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

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CONSUMER
                              BRAND                               CREATIVE
                                                                             INSIGHTS &
                               IDEA                                 IDEA
                                                                              ANALYSIS
                                                                                          Business Objectives
                                                                                          Project Goals
                                                                                          Customer analysis &
                                                                                          targeting
                                                                                          Competitive analysis
                                                                                          Digital Business
                                                                                          Structures
                                                                                          Digital Activation
                                                                                          Strategy
                                                           STRATEGY
      GROUPM/GROUPM INTEGRATION IS A REAL ASSET ON THIS RESPECT



 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

martedì 11 ottobre 11
Corporate Websites
                                                                                             Web Platforms
                                                                                             E-commerce platforms
                                                                                             Intranets
                                 Web                              Mobile   Other platforms
                                                                                             Information Design
                                                                                             User Experience Design

                                                                                             iPhone Vertical Apps
                                                                                             iPad Vertical Apps
                                                                                             Android OS Vertical

                                               PRODUCTION                                    Apps
                                                                                             HTML5 Mobile Websites
                                                                                             & Apps




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

martedì 11 ottobre 11
Social Media Strategy
                                                                                    Brand Assessment
                                                                                    Social Media Monitoring
                                                                                    Influencer Outreach

                                                                                    Facebook Fan Page Mgmt
                                                                                    Facebook Applications
                           Social Media                           SEO   SEM/Media
                                                                                    Facebook Sweepstakes
                                                                                    Twitter channel Mgmt
                                                                                    Twitter Bots

                                                                                    Location Based Mktg
                                                                                    Applications

                                                      MARKETING                     Search Engine
                                                                                    Optimization
                                                                                    Search Engine Marketing
                                                                                    Media Buying & Planning
                                                                                    (via GroupM)




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

martedì 11 ottobre 11
Custom Formats                             Display   Rich Media   Creative concept
                                                                                         Production
                                                                                         Rich Media
                                                                                         Custom Formats




                                         DIGITAL MEDIA

 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

martedì 11 ottobre 11
Critical Asset:
  Full in-house creative process connecting
   Strategic, Creative, IXD and Tech people


 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

martedì 11 ottobre 11
Listening to client's needs deeply
                              Storming our brains into lateral thoughts
                              Studying what customers think, say and do in their life
                              Analysing how customers interact with any digital interfaces
                              Defining which is the best tech solution to bring the creative conce
                              Ranking actionable roadmap that can drive the project process


             we t       ink
                              Discovering h-earting ideas to drive a design and strategic concep
                              Defining kpis for each action we've planned




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Designing user workflow and information architecture
                              Sketching
                              Prototyping
                              Designing user interface framework

         we s           ape   Defining visual styleguide
                              Writing system requirements
                              Pointing out development mandatories




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Joining client in development and IT infrastructure development
                               Infrastructure setup (testing & production)
                               Developing creative concept into a concrete client & server side de
                               Integration with 3rd-party systems


           we           ands
                               Testing, testing, testing




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© H-art 2011 | All Rights Reserved | H-art is a GroupM Company
                                                                  Research
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© H-art 2011 | All Rights Reserved | H-art is a GroupM Company
                                                                  Content Production
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© H-art 2011 | All Rights Reserved | H-art is a GroupM Company
                                                                  Sound design
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Storytelling
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Creative environment
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Critical Asset:
                                       Social Media Room

 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

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Practices, Methodology, Tools
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Critical Asset:
                                                                  Mobile Team

 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

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Skilled Mobile developers
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H-art portfolio
 A selection of Works




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company

martedì 11 ottobre 11
Client: Diesel
 Project: Corporate website
 URL: http://www.diesel.com/



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Client: Diesel
 Project: iPad Application
 Diesel SWF Arcade on iTunes




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Diesel SFW Arcade



       GOAL
       Create a new way to show users the new Diesel’s collection in a very
       “diesel way”

       STRATEGY
       With this app users can explore the new collection and through two
       different vintage games: Intimate Panic and strip poker (linked to the
       online store). This app includes also a store locator.

       RESULTS
       50.000 downloads

       DEVICES
       iPad




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


martedì 11 ottobre 11
Diesel SFW Arcade



       GOAL
       Create a new way to show users the new Diesel’s collection in a very
       “diesel way”

       STRATEGY
       With this app users can explore the new collection and through two
       different vintage games: Intimate Panic and strip poker (linked to the
       online store). This app includes also a store locator.

       RESULTS
       50.000 downloads

       DEVICES
       iPad




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


martedì 11 ottobre 11
Diesel SFW Arcade




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


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Client: Versace
 Project: Corporate website
 URL: http://www.versace.com/



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Client: illy
 Project: Global Websites design
 illyssimo Website
 ‘illy locator’ iPhone Application
 URL: http://www.illy.com/
 http://www.illyusa.com/
 http://www.illyissimo.com/
 ‘illy locator’ available on iTunes


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illy locator



       GOAL
       To generate brand awareness and positioning Illy like a real coffee expert

       STRATEGY
       Give to all coffee lovers the possibility to find in an easy way the closest Illy
       bar and to discover the best way to get to it

       RESULTS
       30.000 downloads

       DEVICES
       iPhone




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


martedì 11 ottobre 11
illy locator




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


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Client: Nike
 Project: Nike Football website
 Social Media presence management
 URL: http://www.nike.com/nikefootball/



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Client: Nike
 Project: iPhone Application
 ‘Nike Goal’ available on iTunes



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Nike goal

       GOAL
       To give to Nike fan the possibility to follow live the matches and
       immediately get access to the player and the Nike boot that scored the
       goal. Create engagement for the target and increase brand awareness

       STRATEGY
       “Be on the moment” with the brand and became the easiest and coolest
       iPhone app to update Nike fan with the results of A-series TIM Italian
       Championship. To show Nike Athletes and link to product. Moreover with
       the new functionality “FORECAST” you can challenge your Facebook
       friends trying to guess the number of goals scored every week in the A-
       serie TIM

       RESULTS
       200.000 downloads
       Awarded by Apple for Design in 2010

       DEVICES
       iPhone




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


martedì 11 ottobre 11
Nike goal




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


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Client: Heineken
 Project: Italian Portal
 http://www.heineken.it



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Client: Dainese
 Project: Corporate website &
 e-commerce platform
 URL: http://www.dainese.com/



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Client: Pirelli
 Project: iPhone App
 Pirelli Diablo Super Biker on iTunes



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Pirelli Diablo Super Biker


       GOAL
       To generate brand awareness and transform the performance heart of the
       brand and its products into a mobile app for bikes and speed lovers

       STRATEGY
       Diablo Super Biker app allows bikers to track lean angle and other
       important info of their ride.
       The app assists bikers both on track and on normal streets by providing
       many useful information that can be saved and shared

       RESULTS
       20.000 downloads
       online since August 2011

       DEVICES
       iPhone (soon on Android)




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


martedì 11 ottobre 11
Pirelli Diablo Super Biker




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


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Client: Moleskine
 Project: C2C Platform
 URL: http://artistmarketplace.moleskine.com



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Moleskine
       website + C2C commerce (Frontend and Backend)
         H-art collaboration with Moleskine brought
         to the design of a Marketplace where, for the
         first time, artists can customize their own
         Moleskine, share their talent and meet their
         brand lovers. The Artist Moleskine
         Marketplace is unique also because it gives
         artists the possibility to sell their creations
         online.

              A place to visit and look for inspiration as
              well as a place for sharing creativity with
              different artists and an opportunity to buy a
              unique product. H-art designed more than
              just an ecommerce platform, this is a real
              community run by creative people.
              Just a few simple steps and any artist can
              turn into a seller: simply connect your Paypal
              account, upload your images and their
              descriptions and you can start selling.
 © H-art 2011 | All Rights Reserved | H-art is a WPP Company


martedì 11 ottobre 11
Moleskine
              Moleskine fans on the other hand will have
              the possibility to choose from the large
              range of artist customized creations: carved
              collage, embroidered, linocut, painted and
              whatever else the artists come up with.
              When choosing a product fans can also be
              guided and inspired by the Facebook LIKE
              tags received by the product.
              Many ideas for all your special occasions, be
              it a trip, a present, a wedding or a holiday.
              Each sale is dealt with directly between the
              artist and the vendor so that brand lovers
              from all over the world are free to interact
              with each other.
              Trust Moleskine? You’ll love its Artist
              Marketplace



 © H-art 2011 | All Rights Reserved | H-art is a WPP Company


martedì 11 ottobre 11
Client: IKEA
 Project: Social Catalogue
 URL: http://www.socialcatalogue.ikea.it/



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Client: Condé Nast
 Project: iPhone Application
 ‘Glamour Persona Shopper’
 available on iTunes



martedì 11 ottobre 11
Glamour personal shopper


       GOAL
       To create an innovative way to shop and generate engagement and brand
       awareness around Glamour and its
       readers

       STRATEGY
       This app is a guide to shop in Italy and offers shopping advice directly
       from Glamour’s fashion department. Users can also geo-locate most glam
       shops and add a description of them

       RESULTS
       80.000 downloads

       DEVICES
       iPhone




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


martedì 11 ottobre 11
Glamour personal shopper


       GOAL
       To create an innovative way to shop and generate engagement and brand
       awareness around Glamour and its
       readers

       STRATEGY
       This app is a guide to shop in Italy and offers shopping advice directly
       from Glamour’s fashion department. Users can also geo-locate most glam
       shops and add a description of them

       RESULTS
       80.000 downloads

       DEVICES
       iPhone




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


martedì 11 ottobre 11
Glamour personal shopper




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


martedì 11 ottobre 11
Client: KPN
 Project: iPad Application
 ‘KPN’ available on iTunes



martedì 11 ottobre 11
KPN iPad app



       GOAL
       Offer the KPN clients the possibility to see contents of tv’s channels
       everywhere with their tablet device

       STRATEGY
       With this app customers can enjoy their subscription everywhere:: they
       can also record programs, take a look to the EPG or browse the
       catalogue

       RESULTS
       20.000 downloads in 1 week

       DEVICES
       iPad




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


martedì 11 ottobre 11
KPN iPad app



       GOAL
       Offer the KPN clients the possibility to see contents of tv’s channels
       everywhere with their tablet device

       STRATEGY
       With this app customers can enjoy their subscription everywhere:: they
       can also record programs, take a look to the EPG or browse the
       catalogue

       RESULTS
       20.000 downloads in 1 week

       DEVICES
       iPad




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


martedì 11 ottobre 11
KPN iPad app




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


martedì 11 ottobre 11
Client: 2night
 Project: Physical Like Boxes
 ‘2night awards tour’



martedì 11 ottobre 11
Likeboxes
            A digital
            touchpoint in å
            space


 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


martedì 11 ottobre 11
hAd
                                                                  introducing




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


martedì 11 ottobre 11
hAd
        A fast and easy solution
        to connect OFF/ON




                                                                                            5                 20 3
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                                                                                                                                           M
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                                                                                                                                                      Z
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                                                                                            1                        JKL
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                                                                                                                                                  Y



                                                                                                4HII                       8UV
                                                                  041234567
                                                                                                                              V
                                                                                                                           TU
                                                                                                                           T
                                                                                                GH
                                                                                                G

                                                                                                       7 RS                       0
                                                                                                         RS
                                                                                                       PQ
                                                                                                       PQ




           Users see an outdoor campaign                                      Users ring the phone number                                                 Users get an SMS, containing a link
           where a phone number is displayed                                  (it’s free)                                                                 to a reach features HTML5 Website




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


martedì 11 ottobre 11
Input trigger                                                                      Output


                                         Magazine

                                                                                www.h-art.it




                                                              Tv
                                                                                               Smartphone device
                                                                               041234567



                                                    Radio



              Outdoor campaign                                     041234567




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


martedì 11 ottobre 11
Try it now!
                                                                  Wanna know more about us?
                                                                  Ring now ............ (It’s Free!)




 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company


martedì 11 ottobre 11
3 REASONS WHY
                        YOU WANT TO HAVE H-ART
                            AS YOUR PARTNER



martedì 11 ottobre 11
WE COMPLETE
     AND EXTEND
     YOUR WORK




martedì 11 ottobre 11
WE CREATE ‘ENGAGEMENT’


martedì 11 ottobre 11
NO MEDIA GROUP GLOBALLY
                        HAS SOMETHING LIKE US INSIDE



martedì 11 ottobre 11
THANK YOU
                        H-art
                        Via Sile, 41
                        31056 - Ca’ Tron (Treviso)

                        All rights reserved. This publication is protected by copyright.
                        No part of it may be reproduced, stored in a retrieval system,
                        or transmitted in any form, or by any means, electronic,
                        mechanical, photocopying or otherwise, without written
                        permission from the copyright owners.

                        Every effort has been made to ensure the accuracy of the
                        contents, but the publishers and copyright owners cannot
                        accept liability in respect of errors or omissions. Readers will
                        appreciate that the data are as up-to-date only to the extent
                        that their availability, compilation and printed schedules will
                        allow and are subject to change.




martedì 11 ottobre 11

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Company profile

  • 1. The Agency for the interactive age © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 2. Company Profile 2011 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 3. © H-art 2011 | All Rights Reserved | H-art is a GroupM Company Born here, April 2005 Ca’ Tron, Treviso (Italy) martedì 11 ottobre 11
  • 4. A company made in H-Farm The next generation incubator © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 5. Now part of GroupM EWA Bespoke Communications © H-art 2011 | All Rights Reserved | H-art is a GroupM Company A World Leader in Marketing & Communications martedì 11 ottobre 11
  • 6. H-art is Key Facts: Sample Clients: Founded: April 2005 Alessi Revenues (2011): €10.5 M Barilla Personnel Count: 100 Beiersdorf Treviso, Milano, Firenze, Roma Condé Nast an interactive (Italy) Dainese Web site: www.h-art.com Diesel Ikea Capabilities: Illycaffè Strategy & Planning Mediaset Mondadori marketing Digital Marketing Communication Nike Interaction Design Pirelli Motion Graphics Regione Toscana Digital Studio Telecom Italia Sound Design TIM and technology Web development The North Face Mobile development Versace Social Media Wind company © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 7. Some Numbers 2010 REVENUES 8M€ (+44%) - PBT: 1.1M€ (+46%) 2011 REVENUES 11M€ - PBT: 2M€ Office: Treviso, Firenze, Milano, and now also in Rome 74 Headcounts + 30 freelance 60 Clients managed by 7 Client Focused Verticals (Client Director, Strategic Planner, Art Director) © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 8. martedì 11 ottobre 11 100 PEOPLE TREVISO, MILAN, FLORENCE, ROME ...NOT ALL LIKE HIM
  • 9. martedì 11 ottobre 11 MATURE PEOPLE
  • 10. martedì 11 ottobre 11 SERIOUS
  • 11. martedì 11 ottobre 11 CREATIVE...
  • 12. martedì 11 ottobre 11 TEAMWORKY
  • 13. martedì 11 ottobre 11 STRONG LEADERS
  • 14. H-art beliefs © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 15. Digital experiences are crucial to consumers perception and opinion about a brand. © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 16. Digital brand experiences happen within brands’ properties but much more out of them. © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 17. Digital brand experiences can drive sales, can make people feel indifferent or can even break brands. © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 18. The conversation is welcome but consumers need to be really engaged. © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 19. entertainment stories emotions rewards deals useful services opinions from users like them value © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 20. Engaged consumers turn quickly to advocates. © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 21. Engagement, (Purchase) Recommendation. An instant process. © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 22. Social engagement make things relevant © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 23. Engagement create leads & customers. © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 24. THE ENGAGEMENT CURVE © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 25. TODAY BRANDS NEED A CONTINUOUS MULTITOUCHPOINT ENGAGEMENT PLATFORM © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 26. Brand Properties Owned Media Websites Mobile Applications Emerging Media Properties Social Networks Earned Media martedì 11 ottobre 11
  • 27. Brand Properties Owned Media Like Button Activity Feed The Like button lets users share pages from The Activity Feed plugin shows users what their your site back to their Facebook profile with friends are doing on your site through likes and The Bridge one click. comments. Social Plugins Recommendations Like Box Engaging social experiences to your users The Recommendations plugin gives users The Like box enables users to like your personalized suggestions for pages on your Facebook Page and view its stream directly site they might like. from your website. Login with Faces Facepile The Login with Faces plugin shows profile The Facepile plugin shows profile pictures of pictures of the user's friends who have the user's friends who have already signed up already signed up for your site in addition to for your site. a login button. Live Stream Comments The Live Stream plugin lets your users share The Comments plugin lets users comment activity and comments in real-time as they on any piece of content on your site. interact during a live event. Social Networks Earned Media martedì 11 ottobre 11
  • 28. How to leverage digital channels such as the web, mobile devices, in-store technologies, and other emerging media to engage people? How to connect brand properties with the conversation sphere? H-art obsession is answering this question with simple, creative & innovative solutions. © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 29. H-art is about measurable engagement © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 30. H-art is about finding new, awesome, effective ways to connect brands with consumers continuously © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 31. This is why H-art needs to follow the consumer trends and advise brands on where/how they should try to stimulate the engagement, designing customised projects © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 32. +strategy +marketing +design +technology all in 1 place, the 1. © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 33. H-art offerings © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 34. CONSUMER BRAND CREATIVE INSIGHTS & IDEA IDEA ANALYSIS Business Objectives Project Goals Customer analysis & targeting Competitive analysis Digital Business Structures Digital Activation Strategy STRATEGY GROUPM/GROUPM INTEGRATION IS A REAL ASSET ON THIS RESPECT © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 35. Corporate Websites Web Platforms E-commerce platforms Intranets Web Mobile Other platforms Information Design User Experience Design iPhone Vertical Apps iPad Vertical Apps Android OS Vertical PRODUCTION Apps HTML5 Mobile Websites & Apps © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 36. Social Media Strategy Brand Assessment Social Media Monitoring Influencer Outreach Facebook Fan Page Mgmt Facebook Applications Social Media SEO SEM/Media Facebook Sweepstakes Twitter channel Mgmt Twitter Bots Location Based Mktg Applications MARKETING Search Engine Optimization Search Engine Marketing Media Buying & Planning (via GroupM) © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 37. Custom Formats Display Rich Media Creative concept Production Rich Media Custom Formats DIGITAL MEDIA © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 38. Critical Asset: Full in-house creative process connecting Strategic, Creative, IXD and Tech people © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 39. Listening to client's needs deeply Storming our brains into lateral thoughts Studying what customers think, say and do in their life Analysing how customers interact with any digital interfaces Defining which is the best tech solution to bring the creative conce Ranking actionable roadmap that can drive the project process we t ink Discovering h-earting ideas to drive a design and strategic concep Defining kpis for each action we've planned martedì 11 ottobre 11
  • 41. Designing user workflow and information architecture Sketching Prototyping Designing user interface framework we s ape Defining visual styleguide Writing system requirements Pointing out development mandatories martedì 11 ottobre 11
  • 43. Joining client in development and IT infrastructure development Infrastructure setup (testing & production) Developing creative concept into a concrete client & server side de Integration with 3rd-party systems we ands Testing, testing, testing martedì 11 ottobre 11
  • 45. © H-art 2011 | All Rights Reserved | H-art is a GroupM Company Research martedì 11 ottobre 11
  • 46. © H-art 2011 | All Rights Reserved | H-art is a GroupM Company Content Production martedì 11 ottobre 11
  • 47. © H-art 2011 | All Rights Reserved | H-art is a GroupM Company Sound design martedì 11 ottobre 11
  • 50. Critical Asset: Social Media Room © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 52. Critical Asset: Mobile Team © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 54. H-art portfolio A selection of Works © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 55. Client: Diesel Project: Corporate website URL: http://www.diesel.com/ martedì 11 ottobre 11
  • 57. Client: Diesel Project: iPad Application Diesel SWF Arcade on iTunes martedì 11 ottobre 11
  • 58. Diesel SFW Arcade GOAL Create a new way to show users the new Diesel’s collection in a very “diesel way” STRATEGY With this app users can explore the new collection and through two different vintage games: Intimate Panic and strip poker (linked to the online store). This app includes also a store locator. RESULTS 50.000 downloads DEVICES iPad © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 59. Diesel SFW Arcade GOAL Create a new way to show users the new Diesel’s collection in a very “diesel way” STRATEGY With this app users can explore the new collection and through two different vintage games: Intimate Panic and strip poker (linked to the online store). This app includes also a store locator. RESULTS 50.000 downloads DEVICES iPad © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 60. Diesel SFW Arcade © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 61. Client: Versace Project: Corporate website URL: http://www.versace.com/ martedì 11 ottobre 11
  • 64. Client: illy Project: Global Websites design illyssimo Website ‘illy locator’ iPhone Application URL: http://www.illy.com/ http://www.illyusa.com/ http://www.illyissimo.com/ ‘illy locator’ available on iTunes martedì 11 ottobre 11
  • 67. illy locator GOAL To generate brand awareness and positioning Illy like a real coffee expert STRATEGY Give to all coffee lovers the possibility to find in an easy way the closest Illy bar and to discover the best way to get to it RESULTS 30.000 downloads DEVICES iPhone © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 68. illy locator © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 69. Client: Nike Project: Nike Football website Social Media presence management URL: http://www.nike.com/nikefootball/ martedì 11 ottobre 11
  • 72. Client: Nike Project: iPhone Application ‘Nike Goal’ available on iTunes martedì 11 ottobre 11
  • 73. Nike goal GOAL To give to Nike fan the possibility to follow live the matches and immediately get access to the player and the Nike boot that scored the goal. Create engagement for the target and increase brand awareness STRATEGY “Be on the moment” with the brand and became the easiest and coolest iPhone app to update Nike fan with the results of A-series TIM Italian Championship. To show Nike Athletes and link to product. Moreover with the new functionality “FORECAST” you can challenge your Facebook friends trying to guess the number of goals scored every week in the A- serie TIM RESULTS 200.000 downloads Awarded by Apple for Design in 2010 DEVICES iPhone © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 74. Nike goal © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 75. Client: Heineken Project: Italian Portal http://www.heineken.it martedì 11 ottobre 11
  • 77. Client: Dainese Project: Corporate website & e-commerce platform URL: http://www.dainese.com/ martedì 11 ottobre 11
  • 79. Client: Pirelli Project: iPhone App Pirelli Diablo Super Biker on iTunes martedì 11 ottobre 11
  • 80. Pirelli Diablo Super Biker GOAL To generate brand awareness and transform the performance heart of the brand and its products into a mobile app for bikes and speed lovers STRATEGY Diablo Super Biker app allows bikers to track lean angle and other important info of their ride. The app assists bikers both on track and on normal streets by providing many useful information that can be saved and shared RESULTS 20.000 downloads online since August 2011 DEVICES iPhone (soon on Android) © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 81. Pirelli Diablo Super Biker © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 82. Client: Moleskine Project: C2C Platform URL: http://artistmarketplace.moleskine.com martedì 11 ottobre 11
  • 84. Moleskine website + C2C commerce (Frontend and Backend) H-art collaboration with Moleskine brought to the design of a Marketplace where, for the first time, artists can customize their own Moleskine, share their talent and meet their brand lovers. The Artist Moleskine Marketplace is unique also because it gives artists the possibility to sell their creations online. A place to visit and look for inspiration as well as a place for sharing creativity with different artists and an opportunity to buy a unique product. H-art designed more than just an ecommerce platform, this is a real community run by creative people. Just a few simple steps and any artist can turn into a seller: simply connect your Paypal account, upload your images and their descriptions and you can start selling. © H-art 2011 | All Rights Reserved | H-art is a WPP Company martedì 11 ottobre 11
  • 85. Moleskine Moleskine fans on the other hand will have the possibility to choose from the large range of artist customized creations: carved collage, embroidered, linocut, painted and whatever else the artists come up with. When choosing a product fans can also be guided and inspired by the Facebook LIKE tags received by the product. Many ideas for all your special occasions, be it a trip, a present, a wedding or a holiday. Each sale is dealt with directly between the artist and the vendor so that brand lovers from all over the world are free to interact with each other. Trust Moleskine? You’ll love its Artist Marketplace © H-art 2011 | All Rights Reserved | H-art is a WPP Company martedì 11 ottobre 11
  • 86. Client: IKEA Project: Social Catalogue URL: http://www.socialcatalogue.ikea.it/ martedì 11 ottobre 11
  • 88. Client: Condé Nast Project: iPhone Application ‘Glamour Persona Shopper’ available on iTunes martedì 11 ottobre 11
  • 89. Glamour personal shopper GOAL To create an innovative way to shop and generate engagement and brand awareness around Glamour and its readers STRATEGY This app is a guide to shop in Italy and offers shopping advice directly from Glamour’s fashion department. Users can also geo-locate most glam shops and add a description of them RESULTS 80.000 downloads DEVICES iPhone © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 90. Glamour personal shopper GOAL To create an innovative way to shop and generate engagement and brand awareness around Glamour and its readers STRATEGY This app is a guide to shop in Italy and offers shopping advice directly from Glamour’s fashion department. Users can also geo-locate most glam shops and add a description of them RESULTS 80.000 downloads DEVICES iPhone © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 91. Glamour personal shopper © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 92. Client: KPN Project: iPad Application ‘KPN’ available on iTunes martedì 11 ottobre 11
  • 93. KPN iPad app GOAL Offer the KPN clients the possibility to see contents of tv’s channels everywhere with their tablet device STRATEGY With this app customers can enjoy their subscription everywhere:: they can also record programs, take a look to the EPG or browse the catalogue RESULTS 20.000 downloads in 1 week DEVICES iPad © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 94. KPN iPad app GOAL Offer the KPN clients the possibility to see contents of tv’s channels everywhere with their tablet device STRATEGY With this app customers can enjoy their subscription everywhere:: they can also record programs, take a look to the EPG or browse the catalogue RESULTS 20.000 downloads in 1 week DEVICES iPad © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 95. KPN iPad app © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 96. Client: 2night Project: Physical Like Boxes ‘2night awards tour’ martedì 11 ottobre 11
  • 97. Likeboxes A digital touchpoint in å space © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 98. hAd introducing © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 99. hAd A fast and easy solution to connect OFF/ON 5 20 3 41 F F DE 7 DE 2BC 6NOO C MN M AB A 5KL 9 XY Z Z 1 JKL J WX W Y 4HII 8UV 041234567 V TU T GH G 7 RS 0 RS PQ PQ Users see an outdoor campaign Users ring the phone number Users get an SMS, containing a link where a phone number is displayed (it’s free) to a reach features HTML5 Website © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 100. Input trigger Output Magazine www.h-art.it Tv Smartphone device 041234567 Radio Outdoor campaign 041234567 © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 101. Try it now! Wanna know more about us? Ring now ............ (It’s Free!) © H-art 2011 | All Rights Reserved | H-art is a GroupM Company martedì 11 ottobre 11
  • 102. 3 REASONS WHY YOU WANT TO HAVE H-ART AS YOUR PARTNER martedì 11 ottobre 11
  • 103. WE COMPLETE AND EXTEND YOUR WORK martedì 11 ottobre 11
  • 105. NO MEDIA GROUP GLOBALLY HAS SOMETHING LIKE US INSIDE martedì 11 ottobre 11
  • 106. THANK YOU H-art Via Sile, 41 31056 - Ca’ Tron (Treviso) All rights reserved. This publication is protected by copyright. No part of it may be reproduced, stored in a retrieval system, or transmitted in any form, or by any means, electronic, mechanical, photocopying or otherwise, without written permission from the copyright owners. Every effort has been made to ensure the accuracy of the contents, but the publishers and copyright owners cannot accept liability in respect of errors or omissions. Readers will appreciate that the data are as up-to-date only to the extent that their availability, compilation and printed schedules will allow and are subject to change. martedì 11 ottobre 11