The document discusses driving enterprise collaboration through cloud technologies. It begins by outlining how collaboration is important but challenging due to factors like mobility, remote work, and social technologies. It then provides an overview of cloud computing and its benefits for collaboration. The main body examines specific collaboration tools available in the cloud like email, file sharing, document management, team sites, and social networks. It compares offerings from Microsoft Office 365 and Google Apps for Business. Finally, it discusses future factors like increased cross-over between tools, the rise of mobile computing, and the growing competition between Microsoft and Google in the enterprise collaboration space.
3. Collaboration matters
• Est. workers spend 28 hours per week
writing emails, searching for
information and meeting each week
• Employees spend an average of 9
hours a week searching for info
(Atlassian)
• 96% of execs cite lack of collaboration
or ineffective communication for work-
place failures. (SalesforecRypple.)
4. What’s impacting on Collaboration?
• Cloud
• Mobility
• Remote working
• Connectivity infrastructure
• Automation vs PKM
• Social tech
• Efficiency
5. Mobility and the cloud – a perfect match
• 33% of companies moved to
the cloud to give device
accessibility
• Mobile now accounts for ½ of
total email opens (Litmus)
6.
7. What is cloud computing?
“Using someone else’s computer”
“Sharing a resource pool”
11. Amazon racks AWS has 5 times more
deployed cloud
infrastructure as their next
14 competitors have...in
aggregate
Amazon EC2 has
~40,000 servers
In a day, AWS adds as
much new infrastructure
as they had used to run
the entire Amazon
business when it was a
$7B business
AWS partner, Netflix,
accounts for up to ⅓ of
Internet traffic during peak
usage times
14. Cloud computing benefits
• Cost is flexible, less and moved
to OPEX
• Elastic services
• Transfer of risk
• Advanced technologies
• Better processes & skills
• Bypass existing infrastructure
limitations
22. • Market share has quadrupled in
the past 6 months!
• 0.5 billion users
• ¼ of Americans use Gmail during
business hours
• Launched in 2004 (Hotmail was
10 years earlier)
23. Email still #1 tool in the office
A typical
corporate user
spends over 2
hours a day
dealing with
emails. (Skydrive)
On average, workers send and receive 15
emails with attachments a day! (Skydrive)
The average
office worker
checks their
email 36 times
an hour! (Atlassian)
24. What makes a business-grade email &
calendaring service?
25. Microsoft Exchange Online
• Best of breed feature set for users and
administrators
• Lots of channels and providers
• Hybrid option
26. Business grade email…Microsoft
• 50 GB mailbox per user
• Shared calendars
• Custom domain (YourBusiness.com.au)
• 24/7 customer support
• 99.9% uptime guarantee
• Strong encryption, antivirus scans on
attachments
• Centrally manage employee’s accounts,
security and settings.
• Compatible with desktop clients eg Outlook*
• Ability to disable ads
• PLUS you get the rest of the apps!
27. Gmail (via Google apps for business)
• 25 GB mailbox per user
• Shared calendars
• Custom domain (YourBusiness.com.au)
• 24/7 customer support
• 99.9% uptime guarantee
• Strong encryption, antivirus scans on
attachments, and 2FA.
• Centrally manage employee’s accounts, security
and settings.
• Compatible with Outlook & Apple desktop
clients
• Ability to disable ads
• PLUS you get the rest of the apps!
28. You might also consider..
• Low-cost
• Tons of features
• Not Microsoft or Google!
• Low-cost
• Good biz features
• Based in Melbourne!
• 15 years history
30. Shared Folders
• Good for - sharing and structure (sort of)
• Weak for - Discoverability & Sharing
outside ‘silos’
31. File sharing in the cloud
• Enterprise File Sharing and Synchronisation (“EFSS”)
• Driven by use of multiple devices/consumers
• You’re probably using one (or more) EFSS tools right now
• There’s a lot of EFSS tools!
• The EFSS vendors are getting serious
42. Key Doc management features
Check In /
Check Out
(locking)
Versioning and
roll backs
More granular
access controls
Audit Trail
Metadata &
tagging
Summarization
Process
automation
Office
integration
Capture Search
43. Document management in the cloud
• Old-school tools but poor accessibility (and often ease of use)
44. Record management in the cloud
• Compliance, retention & disposal
• Data sovereignty – Australian
solutions
54. Enterprise Social Networks (ESNs)
• FB-like features, but biz/internal
• Opening up to a wider audience
• Auto/manual updates
• Mind shift to group-awareness
• Transparency & openness
• The croud!
58. Office 365 Features
• Email (with your domain) & calendars
• Conferencing, presence & instant messaging
(Lync & Skype)
• Public website (basic)
• File sharing (OneDrive for Biz – 25GB/user)
• Team sites (10GB + ½ GB/user)
• Office apps
• Office for desktop
• Yammer
* not with all options
59.
60. Office 365 Summary
• Lots of features, inc. Office apps
• Good mobile story
• Lots of purchase options (too many?)
• Aussie option
• Limited channels
61. Google Apps for business Features
• Email (with domain) & shareable calendars
• Conferencing & instant messaging (Hangouts)
• File sharing (Drive – 30GB/user)
• Team sites (10GB + ½ GB/user)
• Docs, spreadsheet and slide tools
• Archiving & retention mgmt. (Vaults)
62.
63. Google Apps for Business - Summary
•Good set of key features
•Business-ready
•Google Docs
•Cheaper
•Limited purchase options
64. Which collab tool(s) should you choose?
• Horses for courses
• Select according to your readiness
66. Key future factor #1: Feature cross over and
vendor consolidation
Collaboration
Email
EFSS
Doc mgmt
Team sitesSocial
Presence &
IM
Video
conferencing
http://office.microsoft.com/en-au/business/compare-all-office-365-for-business-plans-FX104051403.aspx
- The basic plan doesn’t have the desktop version of Office
Mobile constraints – infrastructure cf Telstra wifi nation, iiNet
Moores Law being replaced by technology convergence
Larry Page and Satya Nadella
(And Bruce Buffer)
There are other key players eg. Amazon, HP, IBM,
And a raft of longer shots – Box, Dropbox
Microsoft is in the middle of another metamorphosis – reinventing itself as a cloud vender (and mobility.)
Tools like email, SharePoint are moving to the cloud
Satya Nadella, fresh from driving Microsoft’s cloud computing division is now in charge of the whole show.
He’s on record that he wants the productivity tools to remain central, as the move to the cloud
…and even for the Internet of Things