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People Make Cities Smart 
Andrew Nash 
GreenCityStreets.com 
Conference: Why are cities smart? 
Miskolc, Hungary 
November 27, 2014
Photo by flowcomm - Creative Commons Attribution License https://www.flickr.com/photos/21162417@N07 Created with Haiku Deck
What makes a city smart? 
 Using technology to make cities 
more efficient e.g., energy saving? 
 Centralized control centres to monitor and 
manage infrastructure and services? 
 Using technology to increase public 
participation in activities of civic living?
Public participation … because it helps: 
• Generate better ideas 
Detailed local knowledge & fresh perspective 
• Provide political support 
Especially important for tough decisions 
• Create committed residents 
People willing to act
Information technology has 
vastly increased the ability 
of people to participate.
What is public participation: 
A. Providing input 
B. Analyzing data 
C. Collaborating in activities 
D. Supporting decision-making 
E. Taking action 
Support 
Input Analysis Collaboration Output
A. Collecting Input: efficiency + visibility 
• Mainstream social media (Twitter, Facebook) 
• Reporting applications
Chicago Transit Authority – Twitter Feed
Zurich Public Transport Authority – Facebook Page
Reporting Applications
SeeClickFix page for San Francisco http://seeclickfix.com
Traffic Check http://www.trafficcheck.at/ 
User friendly features needed for mobile phone reporting: 
• automatic geo location, 
• logical information flow, 
• check boxes for data entry.
Reporting Apps + GPS + Sensors
Meine Radspur, Vienna http://www.meineradspur.at/
Street Bump, Boston http://streetbump.org/
B. Data Analysis: no longer a monopoly 
• City data – open data or scraped. 
• Citizen data – cheap sensors.
Citizen developed applications and visualizations from open data. 
Stumble Safely, Washington D.C.
WayCount vehicle counter and software www.waycount.com
Smart Citizen sensor and software http://www.smartcitizen.me/
C. Collaboration: Participate efficiently
San Francisco Mind Mixer website www.improveSF.com
Shareabouts – geo collaboration openplans.org/work/shareabouts/
GreenCityStreets.com … Facebook-based collaboration
Loomio – public infrastructure for collaborative decision making 
www.loomio.org - please support their crowd funding effort!
D. Support: improved collaboration 
• Education – cities are complex 
• Better processes – meeting management 
• Increased engagement – more is better
BusMeister … public transport learning http://greencitystreets.com
Participatory 
Chinatown 
Boston 
Using virtual reality to 
understand urban planning. 
http://www.participatorychinatown.org/
http://streetmix.net
Improve Public Transport wiki … crowd-sourced information 
about public transport. http://greencitystreets.com
Grr-Grr-Bike … smartphone game for 
education + engagement. www.grr-grr-bike.com
Plan in A Box – tools for planning http://planinabox.org
E. Action: it starts getting interesting … 
• Information – e.g. transit information 
• Clean-up days 
• P2P ridesharing – sharing culture 
• Casserole – shared meals and socialization 
• Crowd-sourced civic works – Kickstarter
Ciclo Rotas Centro project Rio de Janerio, Brazil
So it’s not: 
Why are cities smart? 
But rather …
How are cities smart? 
When they … 
1. Actively involve the public in managing the city. 
2. Provide open data to increase understanding 
and solving problems (e.g., using new apps). 
3. Use apps to harness public energy efficiently. 
4. Recognize if they don’t do it – someone else will.
Andrew Nash helps clients develop social 
media, serious games and crowd sourcing 
applications designed to improve cities and 
transport systems. His current projects 
include Grr-Grr-Bike (www.grr-grr-bike.com), 
a smart phone game designed to encourage 
people to get involved in urban bicycle 
planning and advocacy, and 
www.GreenCityStreets.com, a project that 
uses a serious game and a wiki-based best 
practices website to educate people about 
public transport operations and a Facebook-based 
crowdsourcing platform. You can 
reach him at: andy@andynash.com
References 
• Nash, Andrew; A Proposed Structure for Understanding Interactive City 
Tools; May 2013, http://andynash.com/publications/ 
• “Interactive City Tool” from Play the City http://www.playthecity.nl/ 
• Code for America (CfA) http://codeforamerica.org/ 
• OpenPlans http://openplans.org 
• Open Knowledge Foundation http://okfn.org/ 
• GovLab Open Governance WIKI http://thegovlab.org/wiki/Main_Page 
Reporting Applications 
• Seeclickfix http://seeclickfix.org 
• Fix My Transport http://www.fixmytransport.com 
• Citizens Connect 
http://www.cityofboston.gov/doit/apps/citizensconnect.asp 
• Traffic Check http://www.trafficcheck.at/ 
• Verbeterdebuurt, Netherlands http://www.verbeterdebuurt.nl/
References - 2 
GPS Data Reporting Applications 
• CycleTracks, San Francisco – GPS data collection system for bicycling: 
http://www.sfcta.org/modeling-and-travel-forecasting/ 
• Meine Radspur, Vienna http://www.meineradspur.at/ 
• StreetBump, Boston http://streetbump.org 
• Waze roadway GPS data collection www.waze.com 
• Moovit public transport GPS reporting app: www.moovitapp.com 
Citizen Collected Data 
• WayCount traffic counter: http://trafficcom.org 
• Air Quality Egg: http://airqualityegg.com 
• Cosm sensor data sharing platform https://cosm.com/ 
• Seeplan – project by Even Westvang from Bengler – http://bengler.no/seeplan
References - 3 
Collaboration Applications 
• MindMixer www.mindmixer.com 
• Shareabouts http://shareabouts.org 
• GreenCityStreets.com www.greencitystreets.com 
• Loomio – crowd sourced decision making www.loomio.org 
• Bogotá – My ideal city 
http://www.miciudadideal.com/en/citizen_sourced 
Citizen Collected Data 
• WayCount traffic counter: http://trafficcom.org 
• Air Quality Egg: http://airqualityegg.com 
• Cosm sensor data sharing platform https://cosm.com/
References - 4 
Support and Education 
• Community Planit http://communityplanit.org 
• BusMeister Game http://www.greencitystreets.com 
• Participatory Chinatown http://www.participatorychinatown.org/ 
• Streetmix.net http://streetmix.net 
• Grr-Grr-Bike engagement game http://www.grr-grr-bike.com 
• Designing Chicago http://designingchicago.com/ 
• Plan in a Box http://planinabox.org/ 
• Simpl Challenge http://www.simpl.co/howitworks 
Taking Action 
• Everyday Growing Cultures http://everydaygrowingcultures.org 
• 596 Acres – New York http://596acres.org/ 
• Ciclos Rotas Centro – Rio de Janeiro http://events.gsapp.org/event/ciclo-rotas-centro- 
0 
• Networks of Dispossession – Turkey http://mulksuzlestirme.org/index_en.html

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How Cities Harness Public Participation

  • 1. People Make Cities Smart Andrew Nash GreenCityStreets.com Conference: Why are cities smart? Miskolc, Hungary November 27, 2014
  • 2. Photo by flowcomm - Creative Commons Attribution License https://www.flickr.com/photos/21162417@N07 Created with Haiku Deck
  • 3. What makes a city smart?  Using technology to make cities more efficient e.g., energy saving?  Centralized control centres to monitor and manage infrastructure and services?  Using technology to increase public participation in activities of civic living?
  • 4. Public participation … because it helps: • Generate better ideas Detailed local knowledge & fresh perspective • Provide political support Especially important for tough decisions • Create committed residents People willing to act
  • 5. Information technology has vastly increased the ability of people to participate.
  • 6. What is public participation: A. Providing input B. Analyzing data C. Collaborating in activities D. Supporting decision-making E. Taking action Support Input Analysis Collaboration Output
  • 7. A. Collecting Input: efficiency + visibility • Mainstream social media (Twitter, Facebook) • Reporting applications
  • 8. Chicago Transit Authority – Twitter Feed
  • 9. Zurich Public Transport Authority – Facebook Page
  • 11. SeeClickFix page for San Francisco http://seeclickfix.com
  • 12.
  • 13.
  • 14. Traffic Check http://www.trafficcheck.at/ User friendly features needed for mobile phone reporting: • automatic geo location, • logical information flow, • check boxes for data entry.
  • 15. Reporting Apps + GPS + Sensors
  • 16. Meine Radspur, Vienna http://www.meineradspur.at/
  • 17. Street Bump, Boston http://streetbump.org/
  • 18.
  • 19.
  • 20. B. Data Analysis: no longer a monopoly • City data – open data or scraped. • Citizen data – cheap sensors.
  • 21. Citizen developed applications and visualizations from open data. Stumble Safely, Washington D.C.
  • 22. WayCount vehicle counter and software www.waycount.com
  • 23. Smart Citizen sensor and software http://www.smartcitizen.me/
  • 24.
  • 26. San Francisco Mind Mixer website www.improveSF.com
  • 27. Shareabouts – geo collaboration openplans.org/work/shareabouts/
  • 29. Loomio – public infrastructure for collaborative decision making www.loomio.org - please support their crowd funding effort!
  • 30. D. Support: improved collaboration • Education – cities are complex • Better processes – meeting management • Increased engagement – more is better
  • 31. BusMeister … public transport learning http://greencitystreets.com
  • 32. Participatory Chinatown Boston Using virtual reality to understand urban planning. http://www.participatorychinatown.org/
  • 34. Improve Public Transport wiki … crowd-sourced information about public transport. http://greencitystreets.com
  • 35. Grr-Grr-Bike … smartphone game for education + engagement. www.grr-grr-bike.com
  • 36. Plan in A Box – tools for planning http://planinabox.org
  • 37. E. Action: it starts getting interesting … • Information – e.g. transit information • Clean-up days • P2P ridesharing – sharing culture • Casserole – shared meals and socialization • Crowd-sourced civic works – Kickstarter
  • 38.
  • 39. Ciclo Rotas Centro project Rio de Janerio, Brazil
  • 40.
  • 41. So it’s not: Why are cities smart? But rather …
  • 42. How are cities smart? When they … 1. Actively involve the public in managing the city. 2. Provide open data to increase understanding and solving problems (e.g., using new apps). 3. Use apps to harness public energy efficiently. 4. Recognize if they don’t do it – someone else will.
  • 43. Andrew Nash helps clients develop social media, serious games and crowd sourcing applications designed to improve cities and transport systems. His current projects include Grr-Grr-Bike (www.grr-grr-bike.com), a smart phone game designed to encourage people to get involved in urban bicycle planning and advocacy, and www.GreenCityStreets.com, a project that uses a serious game and a wiki-based best practices website to educate people about public transport operations and a Facebook-based crowdsourcing platform. You can reach him at: andy@andynash.com
  • 44. References • Nash, Andrew; A Proposed Structure for Understanding Interactive City Tools; May 2013, http://andynash.com/publications/ • “Interactive City Tool” from Play the City http://www.playthecity.nl/ • Code for America (CfA) http://codeforamerica.org/ • OpenPlans http://openplans.org • Open Knowledge Foundation http://okfn.org/ • GovLab Open Governance WIKI http://thegovlab.org/wiki/Main_Page Reporting Applications • Seeclickfix http://seeclickfix.org • Fix My Transport http://www.fixmytransport.com • Citizens Connect http://www.cityofboston.gov/doit/apps/citizensconnect.asp • Traffic Check http://www.trafficcheck.at/ • Verbeterdebuurt, Netherlands http://www.verbeterdebuurt.nl/
  • 45. References - 2 GPS Data Reporting Applications • CycleTracks, San Francisco – GPS data collection system for bicycling: http://www.sfcta.org/modeling-and-travel-forecasting/ • Meine Radspur, Vienna http://www.meineradspur.at/ • StreetBump, Boston http://streetbump.org • Waze roadway GPS data collection www.waze.com • Moovit public transport GPS reporting app: www.moovitapp.com Citizen Collected Data • WayCount traffic counter: http://trafficcom.org • Air Quality Egg: http://airqualityegg.com • Cosm sensor data sharing platform https://cosm.com/ • Seeplan – project by Even Westvang from Bengler – http://bengler.no/seeplan
  • 46. References - 3 Collaboration Applications • MindMixer www.mindmixer.com • Shareabouts http://shareabouts.org • GreenCityStreets.com www.greencitystreets.com • Loomio – crowd sourced decision making www.loomio.org • Bogotá – My ideal city http://www.miciudadideal.com/en/citizen_sourced Citizen Collected Data • WayCount traffic counter: http://trafficcom.org • Air Quality Egg: http://airqualityegg.com • Cosm sensor data sharing platform https://cosm.com/
  • 47. References - 4 Support and Education • Community Planit http://communityplanit.org • BusMeister Game http://www.greencitystreets.com • Participatory Chinatown http://www.participatorychinatown.org/ • Streetmix.net http://streetmix.net • Grr-Grr-Bike engagement game http://www.grr-grr-bike.com • Designing Chicago http://designingchicago.com/ • Plan in a Box http://planinabox.org/ • Simpl Challenge http://www.simpl.co/howitworks Taking Action • Everyday Growing Cultures http://everydaygrowingcultures.org • 596 Acres – New York http://596acres.org/ • Ciclos Rotas Centro – Rio de Janeiro http://events.gsapp.org/event/ciclo-rotas-centro- 0 • Networks of Dispossession – Turkey http://mulksuzlestirme.org/index_en.html