Andy Hanselman
7 SlideShares 1 Tablero de Recortes 125 Seguidores 0 Siguiendos
Personal Information
Organización/Lugar de trabajo
Sheffield United Kingdom
Ocupación
Speaker / Consultant / Writer
Sector
Presentations / Communications
Sitio web
www.andyhanselman.com
Acerca de
Andy Hanselman is a recognised expert in business competitiveness. He regularly speaks, writes and consults on marketing, customer service and competitiveness issues to enable leaders to revolutionise their business performance.
Etiquetas
customer service marketing customer experience social media customer delight sales word of mouth business competitive advantage customer relationships crm devoted customers wom strategy competitiveness management customer care
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Presentaciones (7)
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Compete Or Get Beat!
Hace 16 años • 1870 Visualizaciones
Winning With Leadership
Hace 16 años • 12766 Visualizaciones
How To Create Devoted Customers
Hace 15 años • 105699 Visualizaciones
Thinking In 3D - Improving Your Marketing Effectiveness
Hace 13 años • 957 Visualizaciones
What customers really think - 30 stats on customer expectations and attitudes to customer service
Hace 12 años • 7001 Visualizaciones
Customer Service, Customer Experience And Customer Expectations - 45 Stats And 5 Ideas For You!
Hace 10 años • 3140 Visualizaciones
From Disinterested To Delighted Customers - Introducing The 10 'D's Of Different Customers!
Hace 9 años • 2330 Visualizaciones
Recomendaciones (1)
The Customer Learning Curve
Tamir Berkman • Hace 13 años
Presentaciones (7)
Ver todo
Compete Or Get Beat!
Hace 16 años • 1870 Visualizaciones
Winning With Leadership
Hace 16 años • 12766 Visualizaciones
How To Create Devoted Customers
Hace 15 años • 105699 Visualizaciones
Thinking In 3D - Improving Your Marketing Effectiveness
Hace 13 años • 957 Visualizaciones
What customers really think - 30 stats on customer expectations and attitudes to customer service
Hace 12 años • 7001 Visualizaciones
Customer Service, Customer Experience And Customer Expectations - 45 Stats And 5 Ideas For You!
Hace 10 años • 3140 Visualizaciones
From Disinterested To Delighted Customers - Introducing The 10 'D's Of Different Customers!
Hace 9 años • 2330 Visualizaciones
Recomendaciones (1)
The Customer Learning Curve
Tamir Berkman • Hace 13 años
Personal Information
Organización/Lugar de trabajo
Sheffield United Kingdom
Ocupación
Speaker / Consultant / Writer
Sector
Presentations / Communications
Sitio web
www.andyhanselman.com
Acerca de
Andy Hanselman is a recognised expert in business competitiveness. He regularly speaks, writes and consults on marketing, customer service and competitiveness issues to enable leaders to revolutionise their business performance.
Etiquetas
customer service marketing customer experience social media customer delight sales word of mouth business competitive advantage customer relationships crm devoted customers wom strategy competitiveness management customer care
Ver más