Andy Wilkins
54
Seguidores
Personal Information
Organización/Lugar de trabajo
London, United Kingdom United Kingdom
Ocupación
CEO & Co-Founder, BE Advisory
Sector
Apparel / Fashion
Acerca de
Extensive experience in operational management roles in BT & O2, strategic consulting with Arthur D Little (ADL) and as CEO of an ADL backed speech applications start up have given me a broad view & insights into the changing business and customer landscape and the new challenges these raise for business leaders.
Emerging social trends & increased levels of individualisation are changing the ways customers purchase and award their loyalty. As a result facing businesses and organisations are under pressure to meet this new challenge while many historical certainties, assumptions & market strengths are less or no longer relevant.
New technologies, the faster dissemination and acquisition ...
Etiquetas
#healthcare #ethics #futureofmedicine #socialcare
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- Presentaciones
- Documentos
- Infografías
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Digital Transformation: What it is and how to get there
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Customer Experience Culture Change Radar
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Voice of the customer - delivering customer centricity
TransformUK
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Co-creating customer relationships by Wim Rampen
Wim Rampen
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Hace 11 años