digital upskilling

1. 4 Minutes E-learning digital up skilling presentation

2. Qantas is taking Digital up skilling very seriously. They spend half a billion Dollars per year on IT (that is a three percent of their total revenue).

3. Why do they think it is so important?

4. For Qantas the Main objectives for up skilling are to Meet obligations under the national + international law To improve service and increase skills of workers To keep business environments competitive To identify business learning needs Performance improvement to organizations Reducing cost and time Increasing revenue Being able to accomplish tight deadlines

5. How would we measure the return of investment?(ROI)

6. Measuring the Return of Investment for individual training programs is difficult to do One of their key performance measures its customer satisfaction. They measure this through questionnaires (Customer feedback) conducting focus groups and performing a six-monthly audit. Digital learning makes it easier to develop a customized training product tailored to the needs of the enterprise. For these reasons enterprises are much more likes to undertake the upfront investment

7. What are the problems associated with organizational digital up skilling Supervisor’s resistance to releasing staff from their normal rosters Online learning contributes to loss of employment for Trainers and Teachers Total dependability on Computer Networks up skilled workers are not necessarily better paid or have better promotion prospects up skilling benefits the employer rather than the worker

8. 30 second Video clip Bored Room