How to re-imagine and rethink business in a post Covid-19 world. Leading through building resilience in self and business and shining light in a new world business environment.

1. Building Resilience
Post Lockdown
eMERG
18 April 2020
Anjana Vivek

2. At the start
Leading self
Business stocktake
Business rethink
Going ahead
To Trigger Thinking …
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3. Reflection: You
What motivated you to “be” an Entrepreneur?
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4. Reflection: You
A desire to:
• Follow your passion
• Be your own boss
• Find an alternate to employment
• To make money/name/fame?
• Other ?
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5. Reflection: You
A desire to:
• Follow your passion
• Be your own boss
• Find an alternate to employment
• To make money/name/fame?
• Other ?
Has this changed now... Post lockdown ?
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6. Reflection: You
You could think of this time as an opportunity to
rethink and reset
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7. At the start
Leading oneself
Business stocktake
Business rethink
Going ahead
To Trigger Thinking …
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8. Reflection: You
• Relook at your life, a new future awaits
• Accept there will be change, practice to exercise
acceptance of new reality, unknown and uncertain
• This takes time to internalize, register and move
ahead
• Take time make time to grieve, count blessings and
move on, a step at a time if required and sometimes
one step forward and two steps back, that is OK
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9. Reflection: You
Some tools to accept change:
• Counting blessings
• Connecting with others, reaching out
• Working on positives
• Using opportunity to re imagine and rework on self
and business
• Faith in a higher power can help in difficult times
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10. Reflection: Going ahead..
• Future is unclear
• Difficult to predict how things will turn out
• There are many things out of control
• Think about what is in your control and try to
build an action plan to help you navigate the
chaos around you
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11. At the start
Leading oneself
Business stocktake
Business rethink
Going ahead
To Trigger Thinking …
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12. Business Stocktake: At the start
• What is your core business solution
• What is the customer satisfaction level
• How hard do you have to work to sell
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13. Business Stocktake: At the start
• How will the changes in the world impact your
idea?
• Relook at your
– Business Idea/product/solution
– Business cycle
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14. Business Stocktake
Illustrative business activities/cycle
• Purchases – supplies, solutions etc.
• Manufacturing, in-house processing
• Sales, marketing
• Delivery of product/service/solution
• Collection of money and payments
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15. Business Stocktake
Unbundle key items in Business cycle and relook
at each item:
Example: Purchases, goods-in etc
• Will service delivery partners and associates
continue to be a part of your extended team
• How will this impact your product/solution
– Delivery
– Pricing
– Additional warranties
– Other
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16. Business Stocktake
Continued: Example: Purchases, goods-in etc
• Relook at partners and associates in delivery
• What other options do you have
• Is this a crisis situation, which will impact your
business.
COLOUR CODE: Red Orange Green
If uncertain: Use another colour
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17. Business Stocktake
Example: Purchases, goods-in etc
• What changes do you expect from suppliers of raw-
material and other goods
– In terms of quantity
– Delivery time
– Pricing
– Other
• How will this impact your product/solution
– Delivery
– Pricing
– Additional warranties
– Other
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18. Business Stocktake
• Do a step-by-step review as well as look at the
overall key impacted items due to the lockdown
and overall changes in business environment
expected
• It will help to look at both the details and overall
picture to help you put in place an action plan
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19. At the start
Leading self
Business stocktake
Business rethink
Going ahead
To Trigger Thinking …
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20. Business Next
• Summarise your stocktake; this is the first cut, a
start, maybe even a draft; it can be refined over
time, as you go along
• In addition list any other key items or activities that
may be impacted, such as employee engagements,
some employee roles becoming redundant etc.
• Some such areas may be difficult to deal with and
may cause emotional upheaval, be kind when you
can and show caring, that is what survives and
brings resilience to humankind
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21. Business Next
• Think of changes you may want to make overall
in either changing product offerings or adding
new ones in new business environment
• Look at technology and how you can leverage
on online presence and the investments you
need to make, in terms of time, money etc.
• List items that are critical to look into for survival
and growth and see how these can be
addressed
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22. Business Rethink: Action plan
• Build an action plan to address
– Immediate survival
– 6 months plan
– 12 months plan
• Put an activity plan, tasks to be completed on a
daily/weekly/monthly basis
• Put out your time charts and build this into your
new daily routines, estimating times that may be
available to you post lock down.
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23. Business Rethink: Action plan
• As you plan timelines, block times for
– Business activity
– Review and monitor activities and changes
implemented
– Think about strategy going ahead
• List your finances, for self and business
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24. Business Rethink: Financial rethink
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Optimistic Normal Pessimistic
1-3
months 6 months 12 months 1-3 months 6 months 12 months 1-3 months 6 months 12 months
Total Revenue
Expenses
Salaries
SG&A
Other
Total
EBDITA
Depreciation
PBT
Tax
PAT

25. Business Rethink: Finance rethink
• Periodically revisit financials and change/update
these on need basis
• This will help you to have a better grip and get
some control in these challenging times
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26. At the start
Leading self
Business stocktake
Business rethink
Going ahead
To Trigger Thinking …
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27. Going Ahead
• We face uncertain times where the future is more
unpredictable than ever before
• Do not lose heart, count your blessings and focus on what
you can control rather than what you cannot
• Take small steps at a time as you rethink and restate your
business, business model and action plans
• Think through financials and set out an action plan for
survival, 6 months and 12 months
• Address the emotional needs of yourself, family,
employees while re-engineering your life
• Keep faith that you are not alone, this is one time when the
whole world is going through a reset
• Be the light that brightens the path for others
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Thank you