Property managers today are facing extremely high customer service level expectations. Consider this: 80% of internet users own a smartphone, and 50% of web page views are from mobile devices – the demand for instant gratification cannot be ignored. On top of that, the next wave of renters (Gen Z) are the first to have grown up in the “on-demand” and “digital-first” world – it’s all they know, and it’s what they expect.
Find out how you can utilize technology to meet these increasingly high customer service level expectations with:
– Self-help options
– Mobile device compatibility
– Modern communication methods
– Renter and tenant surveys