Restaurant customer service

CUSTOMER SERVICE CORNER STONE

What does Customer Service in Restaurant mean? ,[object Object]

Why Customer Service is important? ,[object Object],[object Object],[object Object],[object Object],[object Object]

High quality Food and beverage will worthless without sincere service.

Why do we occasionally fail in implementing Customer Service?

“ This is because there is no Sincerety in doing our job.” ,[object Object]

3 important factors in Customer Service ,[object Object],[object Object],[object Object]

Attention to detail ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Consistency ,[object Object],[object Object],[object Object],[object Object]

Personalized Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

HOW DO WE RECOGNIZE OUR GUEST? By putting our self into their ‘shoes-

What do we have to know from our Guest? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Every Guest is an asset to our bussines. ,[object Object],Thing to remember:

Things below are several principles in implementing Customer Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Things to be performed : ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Things are not allowed ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Things to remember: Implementing Customer Service is not as difficult as we imagine ,[object Object]

Restaurant customer service

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Restaurant customer service