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7 SECRETS TO DRIVE EPIC CONVERSION WITH
HERO SHOT IMAGES
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
7 Secrets of Hero Shot Images 
That Drive EPIC Conversion
Angie Schottmuller
THREE DEEP MARKETING
WINGIFY VISUAL WEBSITE OPTIMIZER ‐ WEBINAR:  JAN 21, 2015
ANGIE SCHOTTMULLER
Director of Strategy & Optimization
@aschottmuller
ThreeDeepMarketing.com
linkedin.com/in/angieschottmuller
aschottmuller@ThreeDeepMarketing.com
THREE DEEP MARKETING
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
7 SECRETS OF HERO SHOT IMAGES THAT DRIVE EPIC CONVERSION
#VWOwebinar  #CRO
@aschottmuller
Tweet this session!
Seriously.  It's loaded with juicy stats guaranteed to get a retweet!
PEOPLE FORM FIRST IMPRESSIONS 
about other PEOPLE in 
100 milliseconds 
That's 0.1 or 1/10th of a second.
Source: Princeton University Research Study 2006, Reference: ConversionXL.com, Image source: reddit.com
attractiveness,  likeability,  trustworthiness,  competence,  aggressiveness
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
PEOPLE FORM FIRST IMPRESSIONS 
about WEB PAGES in 
17‐50 milliseconds
That's 1/59th ‐ 1/20th of a second.
Reference: ConversionXL.com, Google Research 2012. Image source: cheapwebdesign.co.uk
2‐6X
FASTER
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
There's a 
VISUAL IMPERATIVE
for online marketing success.
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
im∙per∙a∙tive.    əmˈperədiv/
adjective
1. of vital importance; crucial.
synonyms: vitally important, of vital importance, all‐important, vital, crucial, critical, essential, 
necessary, indispensable, urgent, compulsory, obligatory, mandatory
2. giving an authoritative command; peremptory.
noun
1.  an essential or urgent thing.
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarhttps://www.google.com/search?q=imperative
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarImage Credit: braceandtherapy.com
ONLINE VS. IN‐STORE COMPARISON
SPEED/EFFICIENCY 
COMPETITION
VISIBILITY
60
THOUSAND
TIMES FASTER
SO... HOW ARE WE DOING?
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarhttps://twitter.com/McDonalds/status/557583390031884288
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarSource: Twitter @Toyota ‐‐ https://twitter.com/Toyota/status/553454977700470784
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarWebsite:  toyota.com
???
WE'RE HOLDING OUT FOR A 
HERO...
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarImage Credit: mario.wikia.com
n. HERO SHOT
A credible photo or video of a solution that 
encompasses relevance, context, value, and 
emotion to support, educate, or persuade a 
customer.
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarProps to Craig Sullivan for the "support, educate, or persuade" portion
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
FEATURED IMAGE STAND‐OFF
Website Reference: uwec.edu
Woundstock ‐ Wound Care Education Conference
HERO SHOTDESIGN IMAGE
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
FEATURED IMAGE STAND‐OFF
Website Reference: extremeterrain.com
Jammock Black 2.0 Jeep Hammock (87‐15 Wrangler YJ, TJ & JK)
HERO SHOTPRODUCT IMAGE
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarImage credit: jammock.com
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
7 PERSUASIVE FACTORS 
OF HERO SHOTS
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
7 Hero Shot Persuasion Factors
1. Keyword Relevance
2. Purpose Clarity
3. Design Support
4. Authenticity
5. Added Value
6. Desired Emotion
7. Customer "Hero"
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
BRAND LOGO
Offer Confidence/Urgency Booster....
[ Social Proof or Testimonial ]

[ Hero Shot  Featured Image ] 
Web Form Heading
 Resource benefit one
 Another cool benefit
 Memorable benefit
Get the FREE 
Resource Today
FULL NAME:
EMAIL:
Benefit‐Driven Headline That Hooks Attention & Matches Ad
#1:  KEYWORD RELEVANCE
Visualize the targeted search keyword or referring link 
text.
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
TARGETED KEYWORD
Example content snippet with a REFERRING LINK.
‐‐OR‐‐
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
IT BEGINS WITH A SCENT TRAIL...
Image Credit: freshbooks.com
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
SCENT TRAIL PROGRESSION
FOLLOW CONFIRM ACT
[FOOD EDITION]
(SMELL)
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
STORY:  California's "Got Milk?" 2006 campaign with cookie‐scented strips at bus shelters.
Source Credit:  SF Chronicle. Photographer: Katy Raddatz
Mmmmm....  
I smell cookies!
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
SCENT TRAIL PROGRESSION
INITIATE MAINTAIN ENHANCE
KEYWORD / AD / WOM PAGE HEADLINE HERO SHOT IMAGE
[MARKETING EDITION]


Web Form Heading
 Resource benefit one
 Another cool benefit
 Memorable benefit
CTA
FULL NAME:
EMAIL:


Web Form Heading
 Resource benefit one
 Another cool benefit
 Memorable benefit
CTA
FULL NAME:
EMAIL:
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
SCENT TRAIL PROGRESSION
INITIATE MAINTAIN ENHANCE
KEYWORD / AD / WOM PAGE HEADLINE HERO SHOT IMAGE
[MARKETING EDITION]
KEYWORD
Let's experiment...
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
WHEN I SAY, "DENTIST" ... 
YOU THINK, " "
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarTool Credit: humanbraincloud.com
Human Brain Cloud "Dentist" Example: 
http://humanbraincloud.com/#view/dentist
WORD ASSOCIATION GAMES 
ARE GREAT INSPIRATION!
DENTIST
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarSite Example: parkdental.com
"Dentist" Visual Relevance =
NONE

::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarSite Example: fureydentalgroup.com
"Dentist" Visual Relevance =
NEGLIGIBLE

::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarSite Example: fureydentalgroup.com
"Dentist" Visual Relevance =
YES!

VISUALIZE THE TARGETED SEARCH KEYWORDS
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarSite Example:  UW‐Eau Claire Continuing Education ‐ Woundstock Conference
WOUND CARE EDUCATION
HERO SHOT PERSUASION FACTOR #1:  KEYWORD RELEVANCE
MAINTAIN SCENT
(HEADLINE)
ENHANCE SCENT
(HERO SHOT)
1
2
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
AUDIT RELEVANCE MATCH WITH: 
5‐SECOND TEST
#2:  PURPOSE CLARITY
Help identify the page purpose/offer.
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
Description of the image ≅ Page purpose/offer
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
CAPTION CONTEST!
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarImage source: careerealism.com
HELP IDENTIFY THE PAGE PURPOSE/OFFER
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarSite Example:  LivePerson.com
CAPTION:   
HERO SHOT PERSUASION FACTOR #2:  PURPOSE CLARITY
Hero Shot Image
Landing Page Source
HELP IDENTIFY THE PAGE PURPOSE/OFFER
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarSite Example:  LivePerson.com
CAPTION:   
HERO SHOT PERSUASION FACTOR #2:  PURPOSE CLARITY

Flower gardening...?
Hero Shot Image
Landing Page Source
HELP IDENTIFY THE PAGE PURPOSE/OFFER
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarSite Example:  UW‐Eau Claire Continuing Education ‐ Woundstock Conference
HERO SHOT PERSUASION FACTOR #2:  PURPOSE CLARITY
CAPTION:   
HELP IDENTIFY THE PAGE PURPOSE/OFFER
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarSite Example:  UW‐Eau Claire Continuing Education ‐ Woundstock Conference
HERO SHOT PERSUASION FACTOR #2:  PURPOSE CLARITY
CAPTION:   

eBook about online agency tools
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarSource: Ogilvy Research. Reference: kissmetrics.com
Amazing Headline ABOVE Image
Amazing Headline BELOW Image
A
B
10%
More Views
IMAGE CAPTIONS ARE READ 
300% MORE
THAN BODY TEXT.
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarSource: Ogilvy Research. Reference: kissmetrics.com
NONE of which will matter... 
if your page doesn't make a good impression in under 1 second.
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
‐‐‐‐ 6 feet ‐‐‐‐
HERO SHOT PERSUASION FACTOR #2:  PURPOSE CLARITY
6‐FOOT TEST
Audit by viewing the page from 6‐feet back... 
(hold at arms‐length for mobile devices)
Can you identify the page purpose/offer?
#3:  DESIGN SUPPORT
Support and enhance seamless flow of 
page design leading to the CTA.
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarImage credit to Unbounce.com for the wireframe mockup
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarSite Example: rentify.com
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarSite Example: rentify.com
Eye path misdirects 
conversion flow 
Photo lacks complementary color 
contrast with heading and CTA 
 
n
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarWebsite: turbotax.intuit.com
FULL PAGE:
FULL PAGE:
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarWebsite: turbotax.intuit.com
Large bottom margin = 
Scroll deterrent
Photo color complementary 
to primary CTA


FULL PAGE:
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarWebsite: turbotax.intuit.com
Eye contact pauses 
conversion flow

::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
CHOOSE EYE CONTACT WISELY
Website: turbotax.intuit.com
ON‐PAGE Eye Contact = DistractingDISPLAY AD Eye Contact = Useful 
GREAT DISPLAY 
AD IMAGE! <<
HERO SHOT PERSUASION FACTOR #3:  DESIGN SUPPORT
#4:  AUTHENTICITY
Represent the organization and offer in an authentic, 
credible fashion.
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
VS.
Stock Photo
VS.
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarSite Example: basecamp.com (2012)
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarSite Example: basecamp.com (2012)
A FEW WEEKS LATER...
SAME EXACT TESTIMONIAL??
DIFFERENT DESIGNERS...

DO NOT A/B TEST YOUR 
CREDIBILITY.
(believability, honesty, integrity)
The moment you do..., you've already lost.
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarWebsite:  shamblottfamilydentistry.com
Authentic simplicity speaks volumes... 
#5:  ADDED VALUE
Add value by showing detail or 
context to improve relevance, 
demonstrate benefits, and 
answer questions.
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarImage credit: jammock.com
Jammock = A hammock for Jeeps
QUESTIONS are likely 
BARRIERS FOR CONVERSION
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
What questions does this photo answer?
Image credit: jammock.com
(Jammock = A hammock for Jeeps)
What specific questions do customers 
have about your product/service?
What visuals (image or video) could 
help provide those answers?
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
BRAINSTORM: "Show Me" Q&A
1
2
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
Video thumbnails need HERO SHOTS too!
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
VALUE = On‐the‐go context
Clever "in‐photo" 
ad copy
Perfect hero shot 
sidekick image


#6:  DESIRED EMOTION
Portray desired qualities or 
emotion that will resonate and 
inspire action.
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
Aristotle's ingredients for persuasion: 
ethos, logos, and pathos.
(credibility, logic, and emotion)
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
~ Angie Schottmuller
@aschottmuller, Optimization Director, Three Deep Marketing
Credibility sets the STAGE.
Logic leads to CONCLUSION.
Emotion leads to ACTION.
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
FEAR
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarWebsite: ADT.com
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarWebsite: ADT.com
Happy Family Emotion??  = #MissedOpportunity

PAIN
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
HUNGER
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
Sometimes...
You just gotta' 
have it!
Props to Zach King for his Master Jedi 
Vine compilation skills!
Vine Source:  http://j.mp/kittenscreenextraction
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarAnimation Credit: Zach King, , Vine
CURIOSITY
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
TEST MYSTERIOUS LIGHTING...
Source:  ABtests.com ‐ Yobongo.com case study.
+70.9%
CR LIFT
18.6% conversion rate
(UI close‐up thumbnail)
31.8% conversion rate
(Low‐light room scene thumbnail)
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
The right emotion will TRUMP logic.
Image credit:  trekmovie.com
LOVE
(OR HORMONES)
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarWebsite:  BigCommerce.com (2012)
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarWebsite:  BigCommerce.com (2012)
Optimal "desired emotion" for ecommerce carts?!

::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarWebsite:  BigCommerce.com (2012)
BODY LANGUAGE CUES: 
 Lowering Head w/ Eye Contact:  FLIRTING
 Head Propping w/ Hands:  BOREDOM
 Arm Crossing/Resting:  EGOTISM
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarWebsite: Intuit QuickBase
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarWebsite:  fast Track Home Sales, UK
Emotion hook or 
poorly‐planned 
form overlay?
#7:  CUSTOMER "HERO"
Depict the customer as the "hero" once equipped with 
this solution.
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
CUSTOMER YOUR PRODUCT AMAZING HERO
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
It's about the customer, NOT us.

::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarExample Site: uwec.edu/ce/
Customer depicted helping 
others w/ hands‐on training

::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
TEST "OBJECT OF EMOTION" EXCEPTIONS...
RECAP & 
SCORING SHOWDOWN
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
7 Hero Shot Persuasion Factors
1. Keyword Relevance
2. Purpose Clarity
3. Design Support
4. Authenticity
5. Added Value
6. Desired Emotion
7. Customer "Hero"
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
BRAND LOGO
Offer Confidence/Urgency Booster....
[ Social Proof or Testimonial ]

[ Hero Shot  Featured Image ] 
Web Form Heading
 Resource benefit one
 Another cool benefit
 Memorable benefit
Get the FREE 
Resource Today
FULL NAME:
EMAIL:
Benefit‐Driven Headline That Hooks Attention & Matches Ad
Let's score some Hero Shots!
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
SCORING:
‐1 = Negative Potential
0 = Not Quite
1 = Somewhat
2 = Great
+1 = Directional Cue
SCORECARD EXAMPLE
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinarImage credit: uwec.edu/ce/
KEYWORD RELEVANCE.  Visualize the targeted search keyword or referring link text.  2
PURPOSE CLARITY.  Help identify the page the page purpose/offer.   2
DESIGN SUPPORT. Support and enhance seamless flow of page design leading to the CTA.  1
AUTHENTICITY. Represent the organization/offer in an authentic, credible fashion.   1
ADDED VALUE. Add value by showing detail or context that helps answer potential questions.  2
DESIRED EMOTION. Portray desired qualities or emotion to resonate and inspire action.  1
CUSTOMER "HERO." Depict the customer as the "hero" once equipped with this solution. 2
= 11
SCORECARD EXAMPLE
KEYWORD RELEVANCE.  Visualize the targeted search keyword or referring link text.  1
PURPOSE CLARITY.  Help identify the page the page purpose/offer.   0
DESIGN SUPPORT. Support and enhance seamless flow of page design leading to the CTA.  2 + 1
AUTHENTICITY. Represent the organization/offer in an authentic, credible fashion.   1
ADDED VALUE. Add value by showing detail or context that helps answer potential questions.  0
DESIRED EMOTION. Portray desired qualities or emotion to resonate and inspire action.  1
CUSTOMER "HERO." Depict the customer as the "hero" once equipped with this solution. 2
= 8
SCORING:
‐1 = Negative Potential
0 = Not Quite
1 = Somewhat
2 = Great
+1 = Directional Cue
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
SCORECARD EXAMPLE
Image credit: uwec.edu/ce/
KEYWORD RELEVANCE.  Visualize the targeted search keyword or referring link text.  0
PURPOSE CLARITY.  Help identify the page the page purpose/offer.   0
DESIGN SUPPORT. Support and enhance seamless flow of page design leading to the CTA.  ‐1
AUTHENTICITY. Represent the organization/offer in an authentic, credible fashion.   2
ADDED VALUE. Add value by showing detail or context that helps answer potential questions.  0
DESIRED EMOTION. Portray desired qualities or emotion to resonate and inspire action.  0
CUSTOMER "HERO." Depict the customer as the "hero" once equipped with this solution. ‐1
= 0
SCORING:
‐1 = Negative Potential
0 = Not Quite
1 = Somewhat
2 = Great
+1 = Directional Cue
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
HERO SHOT SCORE GRADING
Image credit: uwec.edu/ce/
13‐15 LEGEND
Whoa. Epic visual. Stories will be told about you for marketing eternity. 
Where do I sign up?!
10‐12 HERO
Exceptional. You humbly add value and meaning that grips emotion while 
making it look sooooo easy. Fans and advocates are sure to follow!
7‐9 SIDEKICK
Nice work. Clearly, you're getting the hang of this! Are you satisfied with 
mediocre, though? You're capable of so much more. Step up your game and 
fulfill your true ROI potential.
4‐6 VIGILANTE
Good attempt to help out, but you're lacking in power and authority. Drop 
the costume, focus on relevant value, and tap the 7 persuasive factors to 
help make a meaningful impact.
0‐3 CIVILIAN
Weak and forgettable. You either fear or doubt your powers. Be brave. 
Start with a story that connects with your customer's dilemma and 
context, then "save" (fix, improve, delight) the day!
< 0 VILLAIN
Ouch. Your powers are working against you. Don't deny the goodness your 
customer loves. Seek help before it leads to your own demise.
HERO SHOT
SCORECARD USES
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
= 8
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
RESOLVE SUBJECTIVE DEBATES
= 0
Significant gaps are useful to resolve debates, justify logic, and identify opportunities.
PRIORITIZE OPTIONS 
& INTERPRET A/B TEST RESULTS
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
ID Hypothesis Potential Importance Ease Reusability PIER
1 Adding a mobile‐specific click‐to‐call CTA button will boost leads. 10 9 6 8 8.25
2 Defaulting to "Products" tab will provide more relevance and better 
hook attention (reduce bounce) than the "Advantage" tab specifics.
8 8 9 7 8
3 Changing featured image from A to B scene on product page XYZ will 
improve relevance and aid conversion.
5 5 9 1 5
(Scoring above depicts WiderFunnel's PIE framework with my adaptation to include "Reusability" of insights learned.) 
HYPOTHESIS IDEAS & SCORING PRIORITIZATION 
Individual images typically have lower priority [PIER scoring] for A/B testing hypotheses since the learned 
insights lack reusability for impact across other marketing. The hero shot scorecard can provide a data‐driven 
approach to image selection in the short‐term, as well as help analyze micro factors to interpret the "why" of 
image test results.
Use the scorecard as a data‐driven approach to selecting and analyzing images.
DEFINE A PHOTOGRAPHY 
WISH LIST / CHECKLIST
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
If you explain what you need, 
...you're more likely go get it! 
v
MEASURING IMPACT
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
Data for Your Optimization Journey...
First impressions are easily linked to these measurable events...
MUST 
HAVE
FOR OPTIMIZATION 
REVIEWS
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
TRACK "BOUNCE" CORRECTLY
[HOLE IN YOUR CONVERSION FUNNEL]
BOUNCE RATE  (ORIGINAL)
PRIOR TO JULY 2012
GOOGLE ANALYTICS:
User enters and exits the same page.
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
JULY 2012
11
"ADJUSTED" BOUNCE RATE  (ABR)
AS OF JULY 2012
GOOGLE ANALYTICS:
User enters and exits the same page 
WITH NO INTERACTION.
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
JULY 2012
12
A LOGGED EVENT QUALIFIES AS 
AN "INTERACTION"
i.e. Logging an event at a 5‐second view time (or whatever "first impression" time makes sense for your 
audience) results in Google Analytics NOT counting the visit as a bounce.
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
BE THE HERO AS YOUR BOUNCE RATE PLUMMETS...
BEFORE ABR:
70%‐90%
AFTER ABR:
5%‐20%
GA EVENT TRACKING FOR CRO:
http://bit.ly/gaeventtrackingforcro
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
INCLUDES:
 ADJUSTED BOUNCE RATE
 SCROLLING (beyond fold, page bottom)
 DYNAMIC CLICK TRACKING
tabs, jump‐to buttons/links, file downloads, click‐to‐call 
ph# [tel:], email [mailto:] , and external domain links
KEY TAKEAWAYS
 Recognize all images are NOT hero shots
 Tap the visual power of relevance, clarity, 
credibility, and emotion
 Leverage the scorecard to brainstorm, prioritize, QA 
and analyze images
 Implement event tracking to help analyze impact
 Let the hero shot shine!
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
Your goal as a marketer or business owner...
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
Get Your FREE Hero Shot Scorecard
LINK:  http://offer.threedeepmarketing.com/hero‐shot‐scorecard/
Angie Schottmuller
Director of Optimization
angie.schottmuller@threedeepmarketing.com 
@aschottmuller
Contact me for more cool tools and strategic consulting to grow your engagement, leads 
and sales with customer‐centric, persuasive marketing and technology.
APPENDIX
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar
DASHBOARD:  http://bit.ly/conversionsgadashboard
CUSTOM REPORT:  http://bit.ly/lpconversionflowgareport
Analyze the conversion flow user experience and progression.
(Note: These goals are not sequential. It's merely one way to look at it.)
UX GOALS:  Non‐Bounce (5s+)   Scroll Beyond Fold   Stick (15s+)   Scroll to Bottom
::  Visual Marketing with Hero Shot Images | Angie Schottmuller @ThreeDeep #VWOwebinar

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Visual Marketing with Hero Shot Images

Editor's Notes

  1. https://www.google.com/search?q=imperative
  2. http://braceandtherapy.com/online-shopping-vs-traditional-shopping/ Web scanning pin: http://www.pinterest.com/pin/34410384628302116/ (image source URL not found)
  3. https://twitter.com/McDonalds/status/557583390031884288
  4. https://twitter.com/Toyota/status/553454977700470784
  5. http://www.toyota.com/upcoming-vehicles/tacoma?dfaid=dis:twitter:989a_reveal:tcom:uvp:01.08_01.28
  6. http://mario.wikia.com/wiki/Princess_Peach%27s_Castle
  7. "With the information equipping the hero with the weapons, wisdom, and guidance along their own journey to slay the dragon)" - Tommy Walker
  8. Jammock Black 2.0 Jeep Hammock (87-15 Wrangler YJ, TJ & JK) http://www.extremeterrain.com/jammock-hammock-yj-tj-jk-700371223939.html
  9. http://www.jammock.com/other-uses/
  10. Img:
  11. http://www.freshbooks.com/blog/content-that-attracts-customers
  12. http://artofthepie.com/pipping-hot-pie/
  13. http://www.sfgate.com/bayarea/article/Freshly-baked-ads-are-toast-City-orders-that-2482764.php#photo-2459751 2006 campaign by CBS Outdoor. (Pulled a day later by city for fear of allergic response to the scent.) Kirsten Jung, age 14, a student at Sacred Heart, and Stephanie Jung, age 19, a student at the Fashion institute of Design and Marketing, both of San Francisco, made a special trip to this bus shelter after hearing about it, to smell the scent. Both said it did indeed smell like cookies, and yes, it made them want milk. Story is about the reaction to the chocolate smell wafting from Muni bus shelters with the "Got Milk?" ads. We go to the bus shelter on the NW corner of Sutter and Stockton Sts. Rachel Gordon is the writer for Metro. These photos were made on Monday, Dec. 4, 2006, in San Francisco, CA. (Katy Raddatz/SF Chronicle)
  14. http://artofthepie.com/pipping-hot-pie/
  15. http://artofthepie.com/pipping-hot-pie/
  16. http://www.humanbraincloud.com/#view/dentist
  17. Dentist landing pages: http://www.shamblottfamilydentistry.com/?keyword=dental http://fureydentalgroup.com/ http://www.parkdental.com/maplewood#ad-image-0 http://www.drstevegorman.com/ http://www.sereneoaksdental.com/
  18. Dentist landing pages: http://www.shamblottfamilydentistry.com/?keyword=dental http://fureydentalgroup.com/ http://www.parkdental.com/maplewood#ad-image-0 http://www.drstevegorman.com/ http://www.sereneoaksdental.com/
  19. Dentist landing pages: http://www.shamblottfamilydentistry.com/?keyword=dental http://fureydentalgroup.com/ http://www.parkdental.com/maplewood#ad-image-0 http://www.drstevegorman.com/ http://www.sereneoaksdental.com/
  20. Image: http://www.careerealism.com/cut-hours-getting-fired/
  21. https://blog.kissmetrics.com/shocking-truth-about-graphics/ headlines placed below an image are read by 10% more people than headlines above
  22. https://blog.kissmetrics.com/shocking-truth-about-graphics/
  23. LP: https://turbotax.intuit.com/lp/ty14/bn/tmp_1_hp.jsp?znM=mind3&cid=bn_fbp_15_soc_441_113267387_40736774&cvosrc=social%20network-paid.facebook-pp.40736774
  24. LP: https://turbotax.intuit.com/lp/ty14/bn/tmp_1_hp.jsp?znM=mind3&cid=bn_fbp_15_soc_441_113267387_40736774&cvosrc=social%20network-paid.facebook-pp.40736774
  25. LP: https://turbotax.intuit.com/lp/ty14/bn/tmp_1_hp.jsp?znM=mind3&cid=bn_fbp_15_soc_441_113267387_40736774&cvosrc=social%20network-paid.facebook-pp.40736774
  26. LP: https://turbotax.intuit.com/lp/ty14/bn/tmp_1_hp.jsp?znM=mind3&cid=bn_fbp_15_soc_441_113267387_40736774&cvosrc=social%20network-paid.facebook-pp.40736774
  27. Dentist landing pages: http://www.shamblottfamilydentistry.com/?keyword=dental http://fureydentalgroup.com/ http://www.parkdental.com/maplewood#ad-image-0 http://www.drstevegorman.com/ http://www.sereneoaksdental.com/
  28. http://www.jammock.com/other-uses/
  29. http://www.jammock.com/other-uses/
  30. 4th century B.C. Greek philosopher Aristotle in his book, Art of Rhetoric Pronunciation: Ethos = Ee-thahs, Logos = low-gahs, Pathos = Pay-thahs http://homeworktips.about.com/od/paperassignments/a/Ethos-Logos-And-Pathos.htm
  31. "The essential difference between emotion and reason is that emotion leads to action while reason leads to conclusions." - Donald Calne (1936 - ), Canadian Neurologist
  32. YouTube: https://www.youtube.com/watch?v=pi7H2FYK-jc http://sploid.gizmodo.com/this-vine-compilation-video-of-magic-tricks-and-sorcery-1501486570 http://www.dailymail.co.uk/news/article-2539845/Puts-David-Blaine-shame-Vine-trickster-hailed-mind-bending-six-second-illusions-magic.html
  33. http://www.abtests.com/test/248002/homepage-for-yobongo YouTube API: https://developers.google.com/youtube/2.0/reference Example YouTube API code setting thumbnail: <media:thumbnail url='http://img.youtube.com/vi/8aYQ_wjmriQ/2.jpg' height='90' width='120' time='00:01:23' yt:name='default'/> <media:thumbnail>
  34. Image: http://trekmovie.com/2012/12/17/shot-by-shot-analysis-of-star-trek-into-darkness-teaser-trailer/
  35. https://www.google.com/search?q=define:bounce+rate
  36. https://www.google.com/search?q=define:bounce+rate
  37. http://www.linkedin.com/profile/view?id=36979992&trk=tab_pro
  38. Template: https://www.google.com/analytics/web/template?uid=4b97oNyaTFmUPdn07nhv8Q