Research Data Access and Preservation Summit, 2016
Atlanta, GA
May 4-7, 2016
Part of Panel 4, "Measuring Up: How Are We Defining Success for Research Data Services?"
Presenter:
Jake Carlson, University of Michigan
RDAP 16: How do we know where to grow? Assessing Research Data Services at the University of Michigan (Panel 4, Measuring Up)
1. How do we know where to grow?
Assessing Research Data Services at the
University of Michigan
Jake Carlson
Research Data Services Manager
University of Michigan
May 5, 2016
2. RDS @ UMich
UM is developing a library-wide
RDS program to help with:
• Data Management Planning
• Discovery & Access
• Data Organization &
Management
• Metadata & Documentation
• Data Sharing & Publication
• Preservation
Image: Block M at the #Umich Golf Course
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4. Assessment is Multi-faceted
Needs Assessment
• Defining services
• Determining readiness
• Delivering services
Service Assessment
• The librarians
• The service framework
• The impact of the service
on stakeholders
5. Needs Assessment
Informing Research Data Services
• Nature of researcher data
• Current practices in managing,
sharing and preserving data
• Unmet needs
Formed the Data Use Case Task
Force (DUCTF)
6. DUCTF
• Comprised of Liaisons
• 36 interviews across disciplines at UM
• Identify areas of need and themes
• Inform the data repository and RDS generally.
Image: Duck 1: https://www.flickr.com/photos/46233167@N05/
9. DUCTF 2
• Comprised mostly of specialists
• Solicited 6 data sets with different
characteristics
• Representing user needs in data repository to
inform its developmentImage: Duck 2 https://upload.wikimedia.org/wikipedia/commons/6/6d/Rubber_Duck_Florentijn_Hofman_Hong_Kong_2013d.jpg
11. DUCTF 3
• Comprised of liaisons and specialists
• Facilitate data interviews and information
gathering to inform Deep Blue Data & RDS
• Analyze and deliver information to
stakeholders in ways that support RDS
Image, Duck 3: https://www.flickr.com/photos/dyhchan_260/12670898343/sizes/l
12. Service Assessment
Liaisons
• Document their work
• Conduct data interviews
• Identify areas of need
Specialists
• Document their work
• Keep liaisons and RDS informed of advances
• Look for opportunities to share expertise
14. Service Assessment
RDS
• Track the number, nature and type of service
interactions
• Identify any gaps in our understanding of needs
and services and work to fill them
• Work with DUCTF to identify, collect and analyze
assessment data
• Use evidence of need to grow the services
15. Sharing Assessment Results
Success Stories
● What was done
● Who was involved
● What impact did it
have
Image: Fairfax library “Storytelling”
https://www.flickr.com/photos/fcpl/2275170
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