Are you an APM member? How to set up a successful PMO
1.
2. Are you an APM member?
Whether you simply have an interest in
improving your project management
skills, are starting out in the profession
or are already an experienced
professional, there’s an APM
membership grade designed for you.
APM membership offers:
Professional status and recognition
Excellent career prospects
Access to great technical
information
Find out more at apm.org.uk/Individual
3. APM FIVE Dimensions of Professionalism
Project professionals drive effective change
across all sectors and industries. As committed
professionals they command trust, respect and
credibility, making them stand out amongst
their peers.
The APM FIVE Dimensions of Professionalism
are a set of values that provide a universal
framework to help you develop your career
and achieve your professional goals.
Find out more at apm.org.uk/APM5Dimensions
4. A brand new APM guide is now available to pre-order, Governance
of Co-Owned Projects, the successor to the highly-regarded Co-
Directing Change publication.
What's inside?
You will find principles for the governance of co-owned projects,
together with checklists and key questions for co-owners to ask.
These cover a range of governance topics including:
alignment of objectives to leadership;
sponsorship roles and responsibilities.
This is the perfect guide for those who influence corporate
governance in organisations.
Find out more at apm.org.uk/book-shop
5. Take an APM qualification today
APM recognises the importance of keeping qualifications up to date
and relevant, so they reflect the knowledge that you have, the work
that you do and the skills that you have developed.
Take the next step and reach your potential
APM Project Fundamentals Qualification (PFQ)
APM Project Management Qualification (PMQ)
APM Project Professional Qualification (PPQ)
APM Practitioner Qualification (PQ)
APM Registered Project Professional (RPP)
Visit our website to find out more apm.org.uk/qualifications
6. Setting up a PMO
Considerations &
Best Practice
YNL Branch & PMO SIG
Your speaker: Emma-Ruth Arnaz-Pemberton
7. Meet the Presenter
APM PMO SIG
Considerations for PMO setup
First three steps
Q & A
This session…
8. To facilitate collaborative learning that fully engages the
membership and helps them grow their PMO skills and
competences
To reach out to other disciplines (audit, finance, procurement,
quality) that collaborate routinely with PMOs to create value
To provide an open source of unbiased advice and guidance
to those who can benefit from putting PMO practices to
work
To have a bias towards action, understanding the latest
thinking and quickly digest it into ways that can be shared as
digestible knowledge with those we seek to
About our Mission
9. Competence Framework Inclusion
Registered Project Professional Revised
PMO of the Year Award
Corporate Engagement
Ethical International PMO Standards
PMO Qualification
PMO Apprenticeships
About our Goals
10. Wellingtone’s Director of Consulting Services
Chair of the APM PMO Specific Interest Group in the UK (apm.org.uk)
Judge of the APM Awards
PMO Manager for Project Managers Without Borders (pmwb.org)
Mentor for Project Managers Against Poverty
(http://www.projectmanagersagainstpoverty.org/)
Speaker, writer, enthusiast of all things PMO
Co-authored guidance such as:
Axelos Portfolio, Programme, and Project Offices
Real Project Management by Peter Taylor
About Me
11. PMO SIG run the only UK focused PPM and PMO research?
Some of our findings:
There isn’t one answer when setting up any kind of PMO
Only 16% of PMOs facilitate Benefits Realisation
Almost 71% of organisations have a PMO, but only 48% have a defined
strategy
Only 26% of PMOs are seen as strategic value-adding business partner
Did You Know?
12. Consider: One size does not fit all
Did you know?
The‘P’in PMO continues to elude us
52% of PMOs don’t have a strategy
Steward &
Gatekeeper
Adaptable
Single
source of
truth
In reallife…
YourPPM DNA is a bit:
Focused on Governance
Focused on Strategy
Focused on Support
Focused onTactics
13. Consider: Start With Why
Did you know?
Facts told as part of a story are 20 times
more likely to be absorbed
Building the
right
solution
Transparent
in the
journey
Human
speaking
In reallife…
As a Line Manager
I want to see what changewill happenthat will affect mypeople
Sothat Ican bettersupportindividualsthroughchangingthe waythey work
14. Consider: Value is Perception
Did you know?
What does value mean?
40 people = 30 types of ‘value’
Tailor to
your value
thread
Language
of the
Business
Living the
values
In reallife…
As a FoodManufacturer
ValueMeansTraceability
Becausequalityis keytoourCustomer
15. Consider: You are a Salesperson
Did you know?
If you don’t sell well, your Customer goes
elsewhere
Sexy output
created and
distributed
Behaviours
displayed
Relationship
Building
In reallife…
PMOs fail because…
‘Ididn’t getthe supportI needed’= Customerneedsnot identified
‘Idon’tknow what the PMO do’= NoService Catalogue
‘Lack of direction’= Not seen asa trueBusiness partner
‘It couldn’tbe embedded’=The journeywas flawed
16. Consider: Metrics Matter
Did you know?
54% of organisations don’t track PMO Value
Most organisations want you to Prove it
Re-frame the
conversation
Align to your
DNA & Value
thread
Don’t be
afraid
In real life…
Real data can be turnedinto INFORMATION
Aggregationof enablingmeasures helps
Make it visual
17. Consider: Differentiation
Did you know?
Publishing a Service Catalogue will help
people understand what you DON’T do
Service
Provider
‘Free’
Resources
Customer
Relationships
In real life…
Your PPM DNA will help you identify your Services
Portfolio Function : Deliveringthe right thing
DeliveryFunction: Delivering the right way
Centerof Excellence Function : Deliveringthe skills
18. 3 key steps
To a successful definition,
design, and delivery of a
PMO
19. In real life…
Understandyour Strategy
Where are you today?
Where do you want to be tomorrow?
How will you get there?
How will you prove it?
Did you know?
• There are psychological benefitsto
writing things down…
It boosts
memory
You will
learn
more
Helps you
think
bigger
More
focus
Step 1: Get Focused on the Now and Then
20. An eco-system with opportunity for all and an understanding that
Project Management in the organisation isn’t an exclusive club
Step 2: Methods & Eco Systems
Capability Maturity
Training Coaching
Method
Documen
ts
Governan
ce
Two-
way
Support
Process
21. Bolt-ons
Approach
People
• Disciplined
• Up-skilling
• Stepped
• Realistic
• Training
• How To…
Step 3: Adoption & Change
Did you know?
• A recent search for books on the topic of managingchange turned up
over 6,000titles – each with its own perspective(s)
22. So what?
All PMOs go through the same journey, but a different flavour
Learn from others experiences for the best chance of PMO success
Take a few minutes now to think about or discuss what kind of
value is important to your organisation?
24. Follow APM online
LinkedIn
The Association for Project
Management (Official
group)
Facebook
Association for Project
Management
Twitter
@APMProjectMgmt
@APMEvents
#APMWessex
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