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11/6/2017
1
Forensic and Investigative
Audit Reporting
About Jim Kaplan, CIA, CFE
 President and Founder of AuditNet®,
the global resource for auditors (now
available on iOS, Android and
Windows devices)
 Auditor, Web Site Guru,
 Internet for Auditors Pioneer
 Recipient of the IIA’s 2007 Bradford
Cadmus Memorial Award.
 Author of “The Auditor’s Guide to
Internet Resources” 2nd Edition
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About Richard Cascarino, MBA,
CIA, CISM, CFE, CRMA
• Principal of Richard Cascarino &
Associates based in Colorado USA
• Over 28 years experience in IT audit
training and consultancy
• Past President of the Institute of
Internal Auditors in South Africa
• Member of ISACA
• Member of Association of Certified
Fraud Examiners
• Author of Data Analytics for Internal
Auditors
3
About AuditNet® LLC
• AuditNet®, the global resource for auditors, is available on the
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Introductions
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11/6/2017
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Today’s Agenda
 Fraud Reporting
 Types of reporting
 Management
 Board/Audit committee
 Disciplinary action
 Litigation support
 Criminal process
 Follow up and remedial action
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Fraud Reporting and
Whistle Blowing
Internal Auditor "the eyes and ears of management"
Reporting to legal authorities and media neither required
nor encouraged by IIA
Where such reporting is required by law then IIA requires
compliance
Code of Ethics require loyalty in all matters pertaining to
the operations of the employer except where in conflict
with legal issues
Mandated to report wrongdoings internally as a minimum
State of Virginia has laws protecting Internal Auditors from
firing for whistle-blowing
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From a US Survey of 8000
Employees
Most employees believe reporting wrongdoing is ethical and morally
right
Most employees who observe wrongdoing do not report it to
anyone
Internal auditors whose job entails reporting are more likely
to report wrongdoing
Employees who observe serious, well-documented, or
frequent wrongdoings are more likely to report it
Employees who observe wrongdoings are more likely to
report when their organization's policies encourage them to
do so
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Steps in Deciding to Report
 Did wrongdoing occur?
 Does the wrongdoing require action?
 Am I responsible for acting?
 What actions are available to me?
 Will the benefits of acting outweigh the costs?
 Has previous action proved beneficial to all
parties?
 Was my action effective?
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Reasons for Non-reporting
 Not sure whom to report it to
 Nothing would be done
 Nothing could be done
 Not enough evidence
 Too risky
 Not my job
 Not important
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Reporting
13
 Who makes the decision?
 Under what conditions?
 To whom do they report?
 What are the effects on them personally?
 With management's approval?
Ethical Considerations of
Whistle Blowing
 Who is the client?
Originally management
(IIA Statement of Responsibility 1947)
Now the organisation
(IIA Statement of Responsibility 1981)
As a result of the growth in audit committees
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IIA Code of Ethics
II Members, in holding the trust of their
employers, shall exhibit loyalty .... however,
members shall not knowingly be a party to any
illegal or improper activity
V Members shall not use confidential information
for personal gain nor in a manner which would
be detrimental to the welfare of their employer
15
Employer - Employee
Relationship
 Trust
 Loyalty
 Internal Auditors in a privileged situation
 Breach would permanently impair working
relationship
Loss of unrestricted access
Fear and mistrust
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Reporting
 Internal Reporting
Is not whistle blowing
Is not a matter of choice
Part of the auditor's duty
Expected by employers
 External Reporting
If no law is broken, there is no obligation to externalize
If there is a legal requirement to report, it is not whistle
blowing
Non-reporting may not be, in itself a crime
Conspiracy to commit, aid, conceal or abet is a crime
Specific authority from employers to externalize is therefore
required
17
Fraud Reporting
Guidelines
All frauds must be reported to employers
Frauds should not be externalized unless authorized
Lawful interests of employers should not be
jeopardized by the audit process
Consult with the company's legal representatives
when unlawful activities become apparent
Audit files should be protected to avoid jeopardizing
the employers lawful business
Internal auditors should not knowingly be a party to
illegal acts
Whether or not the employer agrees to take action
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External Auditors
Leaking to external auditors probably falls under improper
activities
No requirement to communicate to external auditors
unless explicitly or implicitly authorized by management
If authorized by management, there must be no active or
passive misleading
If access to internal audit files only approved and no
representations are made about their completeness, there
is no ethical obligation to provide additional information
Internal auditors must not exceed the authorized
boundaries of cooperation
Fundamental judgment not legal but right and wrong
19
Overriding Social Need
Circumstances may eventually necessitate
whistle blowing
Social threats
Health
Safety
Threat to property
Conscience dictates
Report as an individual not as an internal auditor
May have unfortunate results for the whistle
blower
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From a US Survey of 8000
Employees
A substantial number, though not a majority, of
employees who report wrongdoing suffer retaliation
of some sort, particularly when the reporting is
externalized
Retaliation is more likely if the wrongdoing is
serious
Internal Auditors suffer retaliation at about the same
rate as other employees, even though they are
mandated to report wrongdoing
21
POLLING QUESTION
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12
Types of Reporting
 Typical recipients of risk reports/ profiles:
Board
Executive
Committees (Risk/Audit/Finance etc.)
Risk Owners/ Line Managers
Staff
External (Secretariats & Departments, Public)
Government Recovery Board
23
After establishing ‘Likelihood’ and
‘Consequence’ you can use a table like this to
set a level of risk.
Extreme Very high Moderate Low Negligible
Almost
certain
Severe Severe High Major Moderate
Likely Severe High Major Significant Moderate
Moderate High Major Significant Moderate Low
Unlikely Major Significant Moderate Low Very low
Rare Significant Moderate Low Very low Very Low
You must define what these risk levels mean to you in
terms of the Risk Appetite
You must define what these risk levels mean to you in
terms of the Risk Appetite
Board Reporting against Risk
Appetite
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Risks facing Management
Externally Driven
Internally Driven
Regulated
Rate
Decreases
Power prices /
Supplier of Last
Resort
RTO
Evolution
Post Merger
Integration
Increasing
customer
expectation
Evolving Technology / Alternatives
(e.g. micro generation)
Aging System
Load / Demand
Forecasting
System Reliability
Crew Productivity
Labor Contracts
Weather / Storms
Workers’ Comp
3rd Party
System Damage
Safety
Vehicular
Liability / Loss
Terrorism
Property
Damage /
Medical Liability
Interest
Rate
Fluctuation
Foreign
Currency
Exposure
Value Creation
from M&A
Information Systems
New Legislation
& Regulations
Enron Fall-Out
Liquidity /
Cash Mgt.
Working
Capital Mgt.
Credit Rating
Environmental
Damage
New
Ventures
CAPEX Over /
Under Investment
Major Facility Damage
(fire, earthquake)
Arrival of new
competitors
Impact of newly
de-regulated markets
Political risks
Cost control
Trading Risks
Industry margin squeeze
Strategic
Commercial and
Operational
Financial
Hazard Related
Oil price hike
PR / public
support
Infrastructure
economics
Supply base
risk
25
Evaluate Fraud Risks to Risk
Appetite/Tolerance
Scales for Tolerance
Very Low Tolerance – Management is not willing to
accept more than a nominal level of fraud risk. Adverse
fraud risks are intolerable whatever benefits the activity will
bring and risk reduction measures are essential – whatever
their cost.
Moderate Tolerance – Management will accept a
moderate level of fraud risk. Costs and benefits are taken
into account and opportunities balanced against potential
adverse consequences.
Extremely High Tolerance – Management will accept an
extremely high level of fraud risk. Negative fraud risks are
negligible or so small that no risk treatment measures are
needed.
26
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Evaluate Risks Against
Risk Tolerances
27
Impact Likelihood Tolerance Analysis
1 Industry 6.6 4.0 Moderate • Industry changes would have moderate to high impact as the
Company’s product may have to undergo significant changes.
• Technological changes are inherent with industry, hence ABC
Company’s likelihood and tolerance are both moderate
8 Brand
Equity
7.4 4.0 Low • Protecting ABC Company’s brand is paramount for future
growth and success; hence high impact and low tolerance.
• High quality assurance and ongoing R&D result in low
likelihood
12 Product
Failure
7.8 3.8 Low • High quality products and performance are very important to
the ABC Company; hence high impact and low tolerance.
• Company’s strong quality control helps keep likelihood low
(good audit candidate)
23 Legal &
Regulatory
6.6 3.4 Low • Changes in legal and regulations could have a moderately high
impact on the company
• As these changes are infrequent, ABC Company is successful
in managing these changes to low tolerance level
25 Health &
Safety
6.4 3.2 Low • Considering the high value placed on employees, Company
has a low tolerance to health & safety risks which could have a
moderate impact
• The Company has an effective health & safety program, which
has helped the likelihood of this risk remain low
Treat Fraud Risks
28
Accept
Reduce
Transfer
Avoid
Not CoreCore
Not
Manage
ManageConsistentExceedsHigh
Far
Exceeds
Choices
Risk to Company
Strategy
Management
Believes It Can
Effectively
Risk Impact to Company Tolerance
11/6/2017
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POLLING QUESTION
Audit Committee Reporting
 Reporting on the results of Management’s
annual review of the effectiveness of internal
control
 Provision of periodic monitoring reports on the
high-level (and other significant) risks
 Auditing to ensure that ‘early warning
indicators’ are in place where appropriate
 Following-up on management assurances on
mitigating controls, further actions and residual
risks
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Audit Committee Reporting
 Ensuring that all corporate objectives are
adequately mapped against risks and the
audit plan
 Ensuring that there is a process in place to
identify new or emerging risks from an audit
perspective
 Challenging the acceptability and treatment
of residual risks
 Ensuring that ‘further actions’ identified in
the risk management process are actually
undertaken
31
Board /Audit Committee
Reporting
 Reviews of
Accounting and financial internal and
fraud/embezzlement related controls and processes
Risk assessment and management
Possible entity and individual liability and reputation risk
exposure
Compliance assessment and management relating to
laws, regulations, and rules
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Audit Committees and
Whistleblowing
 The AC should review arrangements by which
staff of the company may, in confidence, raise
concerns about possible improprieties in matters
of financial reporting or other matters. The AC’s
objective should be to ensure that arrangements
are in place for the independent investigation of
such matters and for appropriate follow up action.
(Revised Singapore Code, Guideline 11.7)
33
REPORT FRAUD, WASTE & ABUSE
One of the core missions of the Recovery Board is to prevent fraud, waste, and mismanagement
of Recovery funds. Recovery.gov gives you the ability to find Recovery projects in your own
neighborhood and if you suspect fraudulent actions related to the project you can report those
concerns in several ways:
Submit a Complaint Form electronically
Call the Recovery Board Fraud Hotline: 1-877-392-3375 (1-877-FWA-DESK)
Fax the Recovery Board: 1-877-329-3922 (1-877-FAX-FWA2)
Write the Recovery Board:
Recovery Accountability and Transparency Board
Attention: Hotline Operators
P.O. Box 27545
Washington, D.C. 20038-7958
The Recovery Board is committed to helping ensure these funds are spent properly, but we
cannot do it without your help. Additionally, the Recovery Act provides protections for certain
individuals (whistleblowers) who make specific disclosures about uses of Recovery Act funds.
Source: Recovery.gov
Recovery Board
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POLLING QUESTION
The Purpose of Employee
Discipline
 Eliminate inappropriate behavior
 Create a "win-win" situation for manager and
subordinates
 Not to exercise vengeance or eliminate a
problematic employee
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The Purpose of Employee
Discipline
 Neglecting discipline has consequences:
Negative effect on productivity and morale
Difficulty in enforcing long-ignored standards later on
 Disciplinary Process - A step-by-step method of
dealing with performance problems in employees.
37
Organizational Policy and
Procedure
 Policy and Procedure (P&P)
A written standard used within an organization to
describe what is to be done and how to do it.
Usually policies and procedures are written for
tasks that are done repeatedly and by more than
one individual.
38
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20
Organizational Policy and
Procedure
 Importance of a written disciplinary policy and
procedure
Protects manager and organization
Guarantees rights of employee
Teaches manager how to discipline employees
39
Organizational Policy and
Procedure
 Components of policies and procedures
Policy Statement
The component of a P&P that states what is to be
done.
Progressive Discipline - A disciplinary process
characterized by the use of more drastic penalties for
each repeated instance of poor performance.
40
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21
Organizational Policy and
Procedure – Components
 Purpose
Statement of Purpose - Part of a P&P that explains
rationale for a policy and may include how the policy
relates to an organization’s philosophy.
 Scope
An optional component of the policy section of a P&P that
lists the individuals or groups impacted by the policy.
41
Organizational Policy and
Procedure – Components
 Procedure - usually has a minimum of 4
steps:
Verbal warning
Written warning
Suspension
Termination
42
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22
Organizational Policy and
Procedure – Components
 Procedure
Disciplinary Action - The activity performed by
a manager when implementing a step in
progressive discipline in order to assist an
employee to correct a behavioral or performance
problem.
43
The Disciplinary Process
 Verbal Warning
The first step in employee discipline, which includes
identification of the problem and information sharing
between the manager and the employee.
Manager:
Meets with employee
States problem that has been identified
Listens to employee's perspective
Discusses potential solutions with employee
Ends on a positive, hopeful note
44
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The Disciplinary Process
 Verbal warning
If employee is unaware of a policy they are
violating, they should be coached instead of
disciplined
Prior to a verbal warning, manager must become
aware of the problem and verify it exists
45
The Disciplinary Process
 Written Warning
The second, more formal, step in employee
discipline, which includes stating the problem and
noting repetition over time.
Includes:
Meeting similar to verbal warning
Placement of formal document in the employee's file
46
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The Disciplinary Process
 Suspension
The third step in the employee disciplinary
process, in which the employee is given time off,
usually without pay, to demonstrate the
seriousness of the problem.
Manager meets with employee as before, and
review formal documentation of suspension.
47
The Disciplinary Process
 Termination
The final action in the employee disciplinary
process, which leads to the end of employment
and that results after repeated failure of the
employee to correct the problem.
48
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25
The Disciplinary Process
 Special circumstances
Certain events such as fraud may result in
termination without progressive discipline
Before immediate termination, manager should
consider:
Magnitude of problem behavior
Prior record of employee
49
POLLING QUESTION
11/6/2017
26
The Fraud Auditor in Court
 Evidence collected will be
disputed for three reasons:
 Legality of the acquisition of the
evidence
 Integrity of the evidence
 Interpretation of the evidence
Evidentiary Considerations
 Preserving and Protecting Evidence
 documents – paper and electronic
 physical – i.e., core sample
 chain of custody/illegal search issues
 Interviewing Witnesses
 false imprisonment issues
 self-incrimination issues
 union contract issues
 Maintain Confidentiality – “Need to
know.”
 Let the “Pros” Handle It
11/6/2017
27
Definition of Forensic
Accounting Litigation Service
53
Forensic accounting litigation services are the
professional assistance accountants provide related
to the litigation process.
These services may involve accounting, financial,
auditing, tax, quantitative analysis, and investigative
and research skills, as well as an understanding of
the legal process to provide assistance for actual,
pending, or potential legal or regulatory proceedings
before a trial of fact in connection with the resolution
of a dispute between parties.
Definition of Forensic
Accounting Litigation Service
54
“Briefly, forensic accounting is a science that deals with
the relation and application of facts to business and
social problems.” Lenny smiled and turned toward the
jury. “As I tell my students, a forensic accountant is like
the Columbo or Quincy character of yesteryear, except
he uses accounting records and facts to uncover fraud,
missing assets, insiders’ trading, and other white-collar
crimes.” Lenny turned back to the pinstriped lawyer.
I.W. Collett & M. Smith, Trap Doors and Trojan Horses, Thomas Horton & Daughters, p. 76
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Six Areas of Litigation Services
55
1. Damages
 Lost profits
 Lost value
 Lost cash flow
 Lost revenue
 Extra cost
 Mitigation
 Personal Injury
 Environmental
2. Antitrust Analysis
 Price-fixing
 Market share, market
definition
 Pricing below cost
 Dumping and other price
distribution
 Anti-competition actions
 Monopolization
3. Accounting
 CPA malpractice
 Bankruptcy/
reorganization
 Tracing
 Contract cost and claims
 Regulated industries
 Frauds (civil and
criminal)
 Historical analyses
 Family law
Source: Management Advisory Services Technical Consulting Practice Aid 7: Litigation Services, (AICPA, 1986);
http://www.aicpa.org/innovation/fp/overview_litigat_disput.htm
Six Areas of Litigation Services
56
4. Valuation
 Business and professional
practices
 Pension
 Intangibles/intelligent
property
 Property
5. General Consulting
 Arbitration
 Mediation
 Actuarial analyses
 Statistical analyses
 Projections
 Industrial engineering
 Market analyses
 Computer consulting
 Industry practices
 Merger/acquisitions
 Document management
6. Analyses
 Tax bases
 Cost allocations
 Tax treatment of specific
transactions
Source: Management Advisory Services Technical Consulting Practice Aid 7: Litigation Services, (AICPA, 1986);
http://www.aicpa.org/innovation/fp/overview_litigat_disput.htm
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29
Ten Commandments of Demonstrative
Evidence
57
1. Keep it Simple
2. Use Graphics with Every Witness (show & tell)
3. (memory increases 700%)
4. Improve Interest Through Variety
5. Test Your Charts with Those Unfamiliar with the Dispute
6. Use Only Properly-scaled and Labeled Color Charts
7. Use Word Charts Rarely
8. Remember the Seriousness of the Setting
9. Charts Improve the Entire Process
10. Keep Up with Technology
11. Get Help
Fulcrum Inquiry, "The Ten Commandments of Demonstrative Evidence in Litigation."
Ten Commandments for
Depositions
58
 Always tell the truth, but answer only the question asked.
 Think before answering.
 Never answer a question you do not understand.
 Do not guess or speculate.
 Do not bring notes, diagrams, books, or other written material to the deposition
unless a subpoena or your attorney requires you to do so.
 Listen carefully to each objection made by your lawyer.
 Do not argue or become angry or hostile with the examining attorney.
 Even if a question calls for a yes or no answer, ask to explain your response if
you feel a qualification or explanation is required to complete your answer.
 Beware of questions which involve absolutes.
 Do not memorize your answers before the deposition.
Source: B.P. Brinig, “The Art of Testifying,” in Handbook of Financial Planning for Divorce and Separation, John Wiley, 1990.
11/6/2017
30
POLLING QUESTION
Report Follow-up and Remedial
Action
Page 60
 Response may be to:
 Accept the advice or recommendations
 Auditor must follow-up to ensure promised action is taken
 Reject the advice or recommendations
 Auditor must ascertain that top management has assumed the risk
of non-action
 No further follow-up is required
 Management's decision - not audit's
 Can be a major cause of auditor frustration
 The audit committee can help
11/6/2017
31
The Internal Audit Process
 The Nine Steps
 Selection of the Auditee
 Audit Preparation
 Preliminary Survey of Operations
 Internal Control Description and
Analysis
 Expanded Tests of Control Systems
 Develop Findings and
Recommendations
 Reporting
 Follow-up
 Audit Evaluation
Remember
61
POLLING QUESTION
11/6/2017
32
Questions?
Any Questions?
Don’t be Shy!
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Thank You!
Jim Kaplan
AuditNet® LLC
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Email:info@auditnet.org
www.auditnet.org
Richard Cascarino & Associates
Cell: +1 970 819 7963 - South Africa +27 (0)78 980 7685
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eMail: rcasc@rcascarino.com
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Skype: Richard.Cascarino
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Forensic and investigating audit reporting

  • 1. 11/6/2017 1 Forensic and Investigative Audit Reporting About Jim Kaplan, CIA, CFE  President and Founder of AuditNet®, the global resource for auditors (now available on iOS, Android and Windows devices)  Auditor, Web Site Guru,  Internet for Auditors Pioneer  Recipient of the IIA’s 2007 Bradford Cadmus Memorial Award.  Author of “The Auditor’s Guide to Internet Resources” 2nd Edition Page 2
  • 2. 11/6/2017 2 About Richard Cascarino, MBA, CIA, CISM, CFE, CRMA • Principal of Richard Cascarino & Associates based in Colorado USA • Over 28 years experience in IT audit training and consultancy • Past President of the Institute of Internal Auditors in South Africa • Member of ISACA • Member of Association of Certified Fraud Examiners • Author of Data Analytics for Internal Auditors 3 About AuditNet® LLC • AuditNet®, the global resource for auditors, is available on the Web, iPad, iPhone, Windows and Android devices and features: • Over 2,700 Reusable Templates, Audit Programs, Questionnaires, and Control Matrices • Training without Travel Webinars focusing on fraud, data analytics, IT audit, and internal audit • Audit guides, manuals, and books on audit basics and using audit technology • LinkedIn Networking Groups • Monthly Newsletters with Expert Guest Columnists • Surveys on timely topics for internal auditors • NASBA Approved CPE Sponsor Introductions Page 4
  • 3. 11/6/2017 3 Housekeeping This webinar and its material are the property of AuditNet® and its Webinar partners. Unauthorized usage or recording of this webinar or any of its material is strictly forbidden.  If you logged in with another individual’s confirmation email you will not receive CPE as the confirmation login is linked to a specific individual  This Webinar is not eligible for viewing in a group setting. You must be logged in with your unique join link.  We are recording the webinar and you will be provided access to that recording after the webinar. Downloading or otherwise duplicating the webinar recording is expressly prohibited.  If you have indicated you would like CPE you must answer the polling questions (all or minimum required) to receive CPE per NASBA.  If you meet the NASBA criteria for earning CPE you will receive a link via email to download your certificate. The official email for CPE will be issued via NoReply@gensend.io and it is important to white list this address. It is from this email that your CPE credit will be sent. There is a processing fee to have your CPE credit regenerated post event.  Submit questions via the chat box on your screen and we will answer them either during or at the conclusion.  Please complete the evaluation questionnaire to help us continuously improve our Webinars. IMPORTANT INFORMATION REGARDING CPE!  SUBSCRIBERS/SITE LICENSE USERS - If you attend the Webinar and answer the polling questions (all or minimum required) you will receive an email with the link to download your CPE certificate. The official email for CPE will be issued via NoReply@gensend.io and it is important to white list this address. It is from this email that your CPE credit will be sent. There is a processing fee to have your CPE credit regenerated post event.  NON-SUBSCRIBERS/NON-SITE LICENSE USERS - If you attend the Webinar and answer the polling questions (all or minimum required) and requested CPE you must pay a fee to receive your CPE. No exceptions!  We cannot manually generate a CPE certificate as these are handled by our 3rd party provider. We highly recommend that you work with your IT department to identify and correct any email delivery issues prior to attending the Webinar. Issues would include blocks or spam filters in your email system or a firewall that will redirect or not allow delivery of this email from Gensend.io  Anyone may register, attend and view the Webinar without fees if they opted out of receiving CPE.  We are not responsible for any connection, audio or other computer related issues. You must have pop-ups enabled on you computer otherwise you will not be able to answer the polling questions which occur approximately every 20 minutes. We suggest that if you have any pressing issues to see to that you do so immediately after a polling question.
  • 4. 11/6/2017 4 The views expressed by the presenters do not necessarily represent the views, positions, or opinions of AuditNet® LLC. These materials, and the oral presentation accompanying them, are for educational purposes only and do not constitute accounting or legal advice or create an accountant-client relationship. While AuditNet® makes every effort to ensure information is accurate and complete, AuditNet® makes no representations, guarantees, or warranties as to the accuracy or completeness of the information provided via this presentation. AuditNet® specifically disclaims all liability for any claims or damages that may result from the information contained in this presentation, including any websites maintained by third parties and linked to the AuditNet® website. Any mention of commercial products is for information only; it does not imply recommendation or endorsement by AuditNet® LLC Today’s Agenda  Fraud Reporting  Types of reporting  Management  Board/Audit committee  Disciplinary action  Litigation support  Criminal process  Follow up and remedial action Page 8
  • 5. 11/6/2017 5 Fraud Reporting and Whistle Blowing Internal Auditor "the eyes and ears of management" Reporting to legal authorities and media neither required nor encouraged by IIA Where such reporting is required by law then IIA requires compliance Code of Ethics require loyalty in all matters pertaining to the operations of the employer except where in conflict with legal issues Mandated to report wrongdoings internally as a minimum State of Virginia has laws protecting Internal Auditors from firing for whistle-blowing 9 From a US Survey of 8000 Employees Most employees believe reporting wrongdoing is ethical and morally right Most employees who observe wrongdoing do not report it to anyone Internal auditors whose job entails reporting are more likely to report wrongdoing Employees who observe serious, well-documented, or frequent wrongdoings are more likely to report it Employees who observe wrongdoings are more likely to report when their organization's policies encourage them to do so 10
  • 6. 11/6/2017 6 Steps in Deciding to Report  Did wrongdoing occur?  Does the wrongdoing require action?  Am I responsible for acting?  What actions are available to me?  Will the benefits of acting outweigh the costs?  Has previous action proved beneficial to all parties?  Was my action effective? 11 Reasons for Non-reporting  Not sure whom to report it to  Nothing would be done  Nothing could be done  Not enough evidence  Too risky  Not my job  Not important 12
  • 7. 11/6/2017 7 Reporting 13  Who makes the decision?  Under what conditions?  To whom do they report?  What are the effects on them personally?  With management's approval? Ethical Considerations of Whistle Blowing  Who is the client? Originally management (IIA Statement of Responsibility 1947) Now the organisation (IIA Statement of Responsibility 1981) As a result of the growth in audit committees 14
  • 8. 11/6/2017 8 IIA Code of Ethics II Members, in holding the trust of their employers, shall exhibit loyalty .... however, members shall not knowingly be a party to any illegal or improper activity V Members shall not use confidential information for personal gain nor in a manner which would be detrimental to the welfare of their employer 15 Employer - Employee Relationship  Trust  Loyalty  Internal Auditors in a privileged situation  Breach would permanently impair working relationship Loss of unrestricted access Fear and mistrust 16
  • 9. 11/6/2017 9 Reporting  Internal Reporting Is not whistle blowing Is not a matter of choice Part of the auditor's duty Expected by employers  External Reporting If no law is broken, there is no obligation to externalize If there is a legal requirement to report, it is not whistle blowing Non-reporting may not be, in itself a crime Conspiracy to commit, aid, conceal or abet is a crime Specific authority from employers to externalize is therefore required 17 Fraud Reporting Guidelines All frauds must be reported to employers Frauds should not be externalized unless authorized Lawful interests of employers should not be jeopardized by the audit process Consult with the company's legal representatives when unlawful activities become apparent Audit files should be protected to avoid jeopardizing the employers lawful business Internal auditors should not knowingly be a party to illegal acts Whether or not the employer agrees to take action 18
  • 10. 11/6/2017 10 External Auditors Leaking to external auditors probably falls under improper activities No requirement to communicate to external auditors unless explicitly or implicitly authorized by management If authorized by management, there must be no active or passive misleading If access to internal audit files only approved and no representations are made about their completeness, there is no ethical obligation to provide additional information Internal auditors must not exceed the authorized boundaries of cooperation Fundamental judgment not legal but right and wrong 19 Overriding Social Need Circumstances may eventually necessitate whistle blowing Social threats Health Safety Threat to property Conscience dictates Report as an individual not as an internal auditor May have unfortunate results for the whistle blower 20
  • 11. 11/6/2017 11 From a US Survey of 8000 Employees A substantial number, though not a majority, of employees who report wrongdoing suffer retaliation of some sort, particularly when the reporting is externalized Retaliation is more likely if the wrongdoing is serious Internal Auditors suffer retaliation at about the same rate as other employees, even though they are mandated to report wrongdoing 21 POLLING QUESTION
  • 12. 11/6/2017 12 Types of Reporting  Typical recipients of risk reports/ profiles: Board Executive Committees (Risk/Audit/Finance etc.) Risk Owners/ Line Managers Staff External (Secretariats & Departments, Public) Government Recovery Board 23 After establishing ‘Likelihood’ and ‘Consequence’ you can use a table like this to set a level of risk. Extreme Very high Moderate Low Negligible Almost certain Severe Severe High Major Moderate Likely Severe High Major Significant Moderate Moderate High Major Significant Moderate Low Unlikely Major Significant Moderate Low Very low Rare Significant Moderate Low Very low Very Low You must define what these risk levels mean to you in terms of the Risk Appetite You must define what these risk levels mean to you in terms of the Risk Appetite Board Reporting against Risk Appetite 24
  • 13. 11/6/2017 13 Risks facing Management Externally Driven Internally Driven Regulated Rate Decreases Power prices / Supplier of Last Resort RTO Evolution Post Merger Integration Increasing customer expectation Evolving Technology / Alternatives (e.g. micro generation) Aging System Load / Demand Forecasting System Reliability Crew Productivity Labor Contracts Weather / Storms Workers’ Comp 3rd Party System Damage Safety Vehicular Liability / Loss Terrorism Property Damage / Medical Liability Interest Rate Fluctuation Foreign Currency Exposure Value Creation from M&A Information Systems New Legislation & Regulations Enron Fall-Out Liquidity / Cash Mgt. Working Capital Mgt. Credit Rating Environmental Damage New Ventures CAPEX Over / Under Investment Major Facility Damage (fire, earthquake) Arrival of new competitors Impact of newly de-regulated markets Political risks Cost control Trading Risks Industry margin squeeze Strategic Commercial and Operational Financial Hazard Related Oil price hike PR / public support Infrastructure economics Supply base risk 25 Evaluate Fraud Risks to Risk Appetite/Tolerance Scales for Tolerance Very Low Tolerance – Management is not willing to accept more than a nominal level of fraud risk. Adverse fraud risks are intolerable whatever benefits the activity will bring and risk reduction measures are essential – whatever their cost. Moderate Tolerance – Management will accept a moderate level of fraud risk. Costs and benefits are taken into account and opportunities balanced against potential adverse consequences. Extremely High Tolerance – Management will accept an extremely high level of fraud risk. Negative fraud risks are negligible or so small that no risk treatment measures are needed. 26
  • 14. 11/6/2017 14 Evaluate Risks Against Risk Tolerances 27 Impact Likelihood Tolerance Analysis 1 Industry 6.6 4.0 Moderate • Industry changes would have moderate to high impact as the Company’s product may have to undergo significant changes. • Technological changes are inherent with industry, hence ABC Company’s likelihood and tolerance are both moderate 8 Brand Equity 7.4 4.0 Low • Protecting ABC Company’s brand is paramount for future growth and success; hence high impact and low tolerance. • High quality assurance and ongoing R&D result in low likelihood 12 Product Failure 7.8 3.8 Low • High quality products and performance are very important to the ABC Company; hence high impact and low tolerance. • Company’s strong quality control helps keep likelihood low (good audit candidate) 23 Legal & Regulatory 6.6 3.4 Low • Changes in legal and regulations could have a moderately high impact on the company • As these changes are infrequent, ABC Company is successful in managing these changes to low tolerance level 25 Health & Safety 6.4 3.2 Low • Considering the high value placed on employees, Company has a low tolerance to health & safety risks which could have a moderate impact • The Company has an effective health & safety program, which has helped the likelihood of this risk remain low Treat Fraud Risks 28 Accept Reduce Transfer Avoid Not CoreCore Not Manage ManageConsistentExceedsHigh Far Exceeds Choices Risk to Company Strategy Management Believes It Can Effectively Risk Impact to Company Tolerance
  • 15. 11/6/2017 15 POLLING QUESTION Audit Committee Reporting  Reporting on the results of Management’s annual review of the effectiveness of internal control  Provision of periodic monitoring reports on the high-level (and other significant) risks  Auditing to ensure that ‘early warning indicators’ are in place where appropriate  Following-up on management assurances on mitigating controls, further actions and residual risks 30
  • 16. 11/6/2017 16 Audit Committee Reporting  Ensuring that all corporate objectives are adequately mapped against risks and the audit plan  Ensuring that there is a process in place to identify new or emerging risks from an audit perspective  Challenging the acceptability and treatment of residual risks  Ensuring that ‘further actions’ identified in the risk management process are actually undertaken 31 Board /Audit Committee Reporting  Reviews of Accounting and financial internal and fraud/embezzlement related controls and processes Risk assessment and management Possible entity and individual liability and reputation risk exposure Compliance assessment and management relating to laws, regulations, and rules Page 32
  • 17. 11/6/2017 17 Audit Committees and Whistleblowing  The AC should review arrangements by which staff of the company may, in confidence, raise concerns about possible improprieties in matters of financial reporting or other matters. The AC’s objective should be to ensure that arrangements are in place for the independent investigation of such matters and for appropriate follow up action. (Revised Singapore Code, Guideline 11.7) 33 REPORT FRAUD, WASTE & ABUSE One of the core missions of the Recovery Board is to prevent fraud, waste, and mismanagement of Recovery funds. Recovery.gov gives you the ability to find Recovery projects in your own neighborhood and if you suspect fraudulent actions related to the project you can report those concerns in several ways: Submit a Complaint Form electronically Call the Recovery Board Fraud Hotline: 1-877-392-3375 (1-877-FWA-DESK) Fax the Recovery Board: 1-877-329-3922 (1-877-FAX-FWA2) Write the Recovery Board: Recovery Accountability and Transparency Board Attention: Hotline Operators P.O. Box 27545 Washington, D.C. 20038-7958 The Recovery Board is committed to helping ensure these funds are spent properly, but we cannot do it without your help. Additionally, the Recovery Act provides protections for certain individuals (whistleblowers) who make specific disclosures about uses of Recovery Act funds. Source: Recovery.gov Recovery Board
  • 18. 11/6/2017 18 POLLING QUESTION The Purpose of Employee Discipline  Eliminate inappropriate behavior  Create a "win-win" situation for manager and subordinates  Not to exercise vengeance or eliminate a problematic employee 36
  • 19. 11/6/2017 19 The Purpose of Employee Discipline  Neglecting discipline has consequences: Negative effect on productivity and morale Difficulty in enforcing long-ignored standards later on  Disciplinary Process - A step-by-step method of dealing with performance problems in employees. 37 Organizational Policy and Procedure  Policy and Procedure (P&P) A written standard used within an organization to describe what is to be done and how to do it. Usually policies and procedures are written for tasks that are done repeatedly and by more than one individual. 38
  • 20. 11/6/2017 20 Organizational Policy and Procedure  Importance of a written disciplinary policy and procedure Protects manager and organization Guarantees rights of employee Teaches manager how to discipline employees 39 Organizational Policy and Procedure  Components of policies and procedures Policy Statement The component of a P&P that states what is to be done. Progressive Discipline - A disciplinary process characterized by the use of more drastic penalties for each repeated instance of poor performance. 40
  • 21. 11/6/2017 21 Organizational Policy and Procedure – Components  Purpose Statement of Purpose - Part of a P&P that explains rationale for a policy and may include how the policy relates to an organization’s philosophy.  Scope An optional component of the policy section of a P&P that lists the individuals or groups impacted by the policy. 41 Organizational Policy and Procedure – Components  Procedure - usually has a minimum of 4 steps: Verbal warning Written warning Suspension Termination 42
  • 22. 11/6/2017 22 Organizational Policy and Procedure – Components  Procedure Disciplinary Action - The activity performed by a manager when implementing a step in progressive discipline in order to assist an employee to correct a behavioral or performance problem. 43 The Disciplinary Process  Verbal Warning The first step in employee discipline, which includes identification of the problem and information sharing between the manager and the employee. Manager: Meets with employee States problem that has been identified Listens to employee's perspective Discusses potential solutions with employee Ends on a positive, hopeful note 44
  • 23. 11/6/2017 23 The Disciplinary Process  Verbal warning If employee is unaware of a policy they are violating, they should be coached instead of disciplined Prior to a verbal warning, manager must become aware of the problem and verify it exists 45 The Disciplinary Process  Written Warning The second, more formal, step in employee discipline, which includes stating the problem and noting repetition over time. Includes: Meeting similar to verbal warning Placement of formal document in the employee's file 46
  • 24. 11/6/2017 24 The Disciplinary Process  Suspension The third step in the employee disciplinary process, in which the employee is given time off, usually without pay, to demonstrate the seriousness of the problem. Manager meets with employee as before, and review formal documentation of suspension. 47 The Disciplinary Process  Termination The final action in the employee disciplinary process, which leads to the end of employment and that results after repeated failure of the employee to correct the problem. 48
  • 25. 11/6/2017 25 The Disciplinary Process  Special circumstances Certain events such as fraud may result in termination without progressive discipline Before immediate termination, manager should consider: Magnitude of problem behavior Prior record of employee 49 POLLING QUESTION
  • 26. 11/6/2017 26 The Fraud Auditor in Court  Evidence collected will be disputed for three reasons:  Legality of the acquisition of the evidence  Integrity of the evidence  Interpretation of the evidence Evidentiary Considerations  Preserving and Protecting Evidence  documents – paper and electronic  physical – i.e., core sample  chain of custody/illegal search issues  Interviewing Witnesses  false imprisonment issues  self-incrimination issues  union contract issues  Maintain Confidentiality – “Need to know.”  Let the “Pros” Handle It
  • 27. 11/6/2017 27 Definition of Forensic Accounting Litigation Service 53 Forensic accounting litigation services are the professional assistance accountants provide related to the litigation process. These services may involve accounting, financial, auditing, tax, quantitative analysis, and investigative and research skills, as well as an understanding of the legal process to provide assistance for actual, pending, or potential legal or regulatory proceedings before a trial of fact in connection with the resolution of a dispute between parties. Definition of Forensic Accounting Litigation Service 54 “Briefly, forensic accounting is a science that deals with the relation and application of facts to business and social problems.” Lenny smiled and turned toward the jury. “As I tell my students, a forensic accountant is like the Columbo or Quincy character of yesteryear, except he uses accounting records and facts to uncover fraud, missing assets, insiders’ trading, and other white-collar crimes.” Lenny turned back to the pinstriped lawyer. I.W. Collett & M. Smith, Trap Doors and Trojan Horses, Thomas Horton & Daughters, p. 76
  • 28. 11/6/2017 28 Six Areas of Litigation Services 55 1. Damages  Lost profits  Lost value  Lost cash flow  Lost revenue  Extra cost  Mitigation  Personal Injury  Environmental 2. Antitrust Analysis  Price-fixing  Market share, market definition  Pricing below cost  Dumping and other price distribution  Anti-competition actions  Monopolization 3. Accounting  CPA malpractice  Bankruptcy/ reorganization  Tracing  Contract cost and claims  Regulated industries  Frauds (civil and criminal)  Historical analyses  Family law Source: Management Advisory Services Technical Consulting Practice Aid 7: Litigation Services, (AICPA, 1986); http://www.aicpa.org/innovation/fp/overview_litigat_disput.htm Six Areas of Litigation Services 56 4. Valuation  Business and professional practices  Pension  Intangibles/intelligent property  Property 5. General Consulting  Arbitration  Mediation  Actuarial analyses  Statistical analyses  Projections  Industrial engineering  Market analyses  Computer consulting  Industry practices  Merger/acquisitions  Document management 6. Analyses  Tax bases  Cost allocations  Tax treatment of specific transactions Source: Management Advisory Services Technical Consulting Practice Aid 7: Litigation Services, (AICPA, 1986); http://www.aicpa.org/innovation/fp/overview_litigat_disput.htm
  • 29. 11/6/2017 29 Ten Commandments of Demonstrative Evidence 57 1. Keep it Simple 2. Use Graphics with Every Witness (show & tell) 3. (memory increases 700%) 4. Improve Interest Through Variety 5. Test Your Charts with Those Unfamiliar with the Dispute 6. Use Only Properly-scaled and Labeled Color Charts 7. Use Word Charts Rarely 8. Remember the Seriousness of the Setting 9. Charts Improve the Entire Process 10. Keep Up with Technology 11. Get Help Fulcrum Inquiry, "The Ten Commandments of Demonstrative Evidence in Litigation." Ten Commandments for Depositions 58  Always tell the truth, but answer only the question asked.  Think before answering.  Never answer a question you do not understand.  Do not guess or speculate.  Do not bring notes, diagrams, books, or other written material to the deposition unless a subpoena or your attorney requires you to do so.  Listen carefully to each objection made by your lawyer.  Do not argue or become angry or hostile with the examining attorney.  Even if a question calls for a yes or no answer, ask to explain your response if you feel a qualification or explanation is required to complete your answer.  Beware of questions which involve absolutes.  Do not memorize your answers before the deposition. Source: B.P. Brinig, “The Art of Testifying,” in Handbook of Financial Planning for Divorce and Separation, John Wiley, 1990.
  • 30. 11/6/2017 30 POLLING QUESTION Report Follow-up and Remedial Action Page 60  Response may be to:  Accept the advice or recommendations  Auditor must follow-up to ensure promised action is taken  Reject the advice or recommendations  Auditor must ascertain that top management has assumed the risk of non-action  No further follow-up is required  Management's decision - not audit's  Can be a major cause of auditor frustration  The audit committee can help
  • 31. 11/6/2017 31 The Internal Audit Process  The Nine Steps  Selection of the Auditee  Audit Preparation  Preliminary Survey of Operations  Internal Control Description and Analysis  Expanded Tests of Control Systems  Develop Findings and Recommendations  Reporting  Follow-up  Audit Evaluation Remember 61 POLLING QUESTION
  • 32. 11/6/2017 32 Questions? Any Questions? Don’t be Shy! AuditNet® and cRisk Academy If you would like forever access to this webinar recording If you are watching the recording, and would like to obtain CPE credit for this webinar Previous AuditNet® webinars are also available on-demand for CPE credit http://criskacademy.com http://ondemand.criskacade my.com Use coupon code: 50OFF for a discount on this webinar for one week
  • 33. 11/6/2017 33 Thank You! Jim Kaplan AuditNet® LLC 1-800-385-1625 Email:info@auditnet.org www.auditnet.org Richard Cascarino & Associates Cell: +1 970 819 7963 - South Africa +27 (0)78 980 7685 Tel +1 303 747 6087 (Skype Worldwide) Tel: +1 970 367 5429 eMail: rcasc@rcascarino.com Web: http://www.rcascarino.com Skype: Richard.Cascarino Page 65