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Search Ad Fraud

101

Dr. Augustine Fou
acfou [at] mktsci.com
http://linkd.in/augustinefou
February 2014

-1-

Augustine Fou
Types of Ad Fraud
Impressions

Clicks

Leads

Sales

(CPM fraud)

(CPC fraud)

(CPL fraud)

(CPA fraud)

Bots type
search queries
to bring up
search ads and
then click on
the ads to earn
share of CPC.

Bot or low
wage workers
fill in lead
forms with real
addresses and
get paid bounty
per lead.

Fake sites set
up to do cookie
stuffing or trick
users to click
on affiliate
links to earn rev
share.

(CPV for video)

Botnets
generate fake
pageviews
which produce
ad impression
“inventory” that
is sold into ad
exchanges.

-2-

Augustine Fou
Definition of Click Fraud
Click Fraud and Invalid Traffic
You may have heard the terms “click fraud” and “invalid clicks” and
wondered how or if they are different. Here is a definition of each:
Click fraud refers to clicks generated with malicious or fraudulent intent.
Invalid traffic includes both clicks and impressions on AdWords ads that
Google suspects to not be the result of genuine user interest. This covers
intentionally fraudulent traffic as well as accidental clicks and other
mechanically generated traffic. Although advertisers are not charged for
these clicks or impressions, this traffic may still result in valuable site visits
and conversions.
Source: Google Ad Traffic Quality
-3-

Augustine Fou
Motive for Click Fraud
There are two primary incentives for committing
click fraud:
• AdWords advertisers may try to attack
competitors by raising their costs or exhausting
their budget early in the day.

• AdSense publishers may click ads appearing
on their own websites in order to inflate
revenue.

Source: Google Ad Traffic Quality

-4-

Augustine Fou
How Click Fraud Occurs
The most common methods for carrying out click
fraud attacks are:
• Manual clicking
• Click farms (hiring individuals to manually click ads)
• Pay-to-click sites (pyramid schemes created by publishers)
• Click bots (software to automate clicking)
• Botnets (hijacked computers utilized by click bots)
Source: Google Ad Traffic Quality
-5-

Augustine Fou
How Search (CPC)
Click Fraud Works
-6-

Augustine Fou
Choose High CPC Keywords
olay.com

homemadesimple.com

> 100,000 monthly searches
avg position 1 – 10
sort by highest avg CPC
“cosmetic face lift”

“residential home cleaning”

$10.84 CPC

$9.95 CPC

Source: iSpionage Nov 2013
-7-

Augustine Fou
Biggest PPC Spenders
Insurance est. Spending:
-

Statefarm.com - $46M /yr
Geico.com - $44M
Progressive.com - $34M
Esurance.com - $28M
Allstate.com - $25M
USAA.com - $21M

Many CPCs from $60 - $78

Retailers est. Spending:
-8-

Walmart.com - $48M /yr
Sears.com - $18M annually
Macys.com - $11M per year
JCPenney.com - $9.6M

CPCs range from $15 - $63

Augustine Fou
Bots Type Search Term
healthsiteproduc tionalways.com

buy eye cream online

-9-

Augustine Fou
Bots Click Search Ad

Olay.com ad
in #1 position

- 10 -

Augustine Fou
Redirect Link(s)
Known blackhat
technique to hide real
referrer and replace
with faked referrer.
SIX (6) redirects
before ending on the
landing page
See how-to:
http://www.blackhatworld.com/
blackhat-seo/cloaking-contentgenerators/36830-cloakingredirect-referer.html
- 11 -

Augustine Fou
Pass Fake URL Trackers
http://www.olay.com/skincare-products/OlayProX?utm_source=msn&utm
_medium=cpc&utm_camp
aign=Olay_Search_Deskto
p_Category+Interest+Prod
uct.Phrase&utm_term=eye
%20cream&utm_content=
TZsrSzFz_eye%20cream_
p_2990456911

Click thru URL
passing fake source
- 12 -

Augustine Fou
Search (CPC)
Click Fraud Sizing
- 13 -

Augustine Fou
Search Ad Clicks

20 - 40%
fraudulent, accidental, wasted
Source: Adometry Click Fraud Report 1H 2013
IAB: FY 2012 Search Ad Spend = $16.8B

• Search ad fraud is a bit more involved to commit and usually
occurs on “search partner” sites (not the main search sites)
• Bad guys set up sites with no content, execute searches with
lucrative keywords, and click the ads with bots
- 14 -

Augustine Fou
Click Fraud by Qtr
20% of $16.8B in
search ad spending
could be due to
fraudulent clicks.
Equivalent to:

$3.4B in
search ad
CPC waste
per year
Source: ClickForensics 2011
- 15 -

Augustine Fou
Bot Clicks vs Humans
Humans actually click
on buttons and menu
items (mouse moves
and clicks)

Bots don’t bother
disguising their click
locations and don’t
show mouse traces.
Source: Spider.io Feb 2013
- 16 -

Augustine Fou
Before and After

BEFORE

AFTER

Top 2 “good guys” = 76%

Top 5 “good guys” = 94%

18% of spend shifted from fraudulent websites to “top 5” good guys
- 17 -

Augustine Fou
What Advertisers
Can/Should Do
- 18 -

Augustine Fou
Areas of Optimization
30%

40%
30%
- 19 -

targeting

improving
optimization

delivery
viewability
bots /not seen by humans

waste
reduction
Augustine Fou
Low Hanging Fruit
The most immediate, direct impact on ROI comes from reducing waste

25% On-Target Delivery
(Nielsen)

54% Not In View
(comScore)

82% Ignored
(Harris Interactive)

23% Ad Blocked
(PageFair)

24 – 29% confirmed bot
(Solve Media)

- 20 -

Augustine Fou
Digital Ad Forensics Process
Preliminary Scan
Sizing of
ad fraud

Forensic Analysis

Maintenance

• Technology Tools
• Statistical analysis

• Budget shifts
• Further optimization

Implementation

FREE

$$$

$

Preliminary analysis of
paid campaigns and
analytics to determine
magnitude of the ad
fraud impacting client.

Creating recommended
list of
changes, including list
of sites to exclude in
each ad channel.

Subscribe to
triangulated, cross-industry
database of “ad fraud
offenders” to continuously
update blacklists and
whitelists.
Augustine Fou

- 21 -
Dr. Augustine Fou – Technical Forensics
“I advise clients on optimizing
advertising across all channels. One
main area of focus is reducing ad waste
due to fraud – fake impressions, clicks,
leads, and sales – which produces
immediate ROI.”
FORMER CHIEF DIGITAL OFFICER, HCG (OMNICOM)
MCKINSEY CONSULTANT
CLIENT SIDE / AGENCY SIDE EXPERIENCE
PROFESSOR AND COLUMNIST
ENTREPRENEUR / SMALL BUSINESS OWNER
PHD MATERIALS SCIENCE (MIT '95) AT AGE 23
ClickZ Articles: http://bit.ly/augustine-fou-clickz
Slideshares: http://bit.ly/augustine-fou-slideshares
LinkedIn: http://linkd.in/augustinefou

- 22 -

@acfou

Augustine Fou
Related Articles
Digital Ad Fraud Briefing
By: Augustine Fou December 2013

Fake YouTube Videos
By: Augustine Fou, December 2013

Ad Fraud Fighting Techniques
By: Augustine Fou October 2013

Fake Linkedin Profiles
By: Augustine Fou, December 2013

How Display Fraud Works
By: Augustine Fou, May 2013

Fake Facebook Profiles
By: Augustine Fou, Dec 2013

How Click Fraud Works
By: Augustine Fou, November 2013

Fake Twitter Accounts
By: Augustine Fou, August 2013

The Magnitude of Digital Ad Fraud
By: Augustine Fou, November 2013

An Ecosystem of Digital Ad Fraud
By: Augustine Fou, October 2013

- 23 -

Augustine Fou

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Search Ad Fraud 101 by Augustine Fou Technical Forensics

  • 1. Search Ad Fraud 101 Dr. Augustine Fou acfou [at] mktsci.com http://linkd.in/augustinefou February 2014 -1- Augustine Fou
  • 2. Types of Ad Fraud Impressions Clicks Leads Sales (CPM fraud) (CPC fraud) (CPL fraud) (CPA fraud) Bots type search queries to bring up search ads and then click on the ads to earn share of CPC. Bot or low wage workers fill in lead forms with real addresses and get paid bounty per lead. Fake sites set up to do cookie stuffing or trick users to click on affiliate links to earn rev share. (CPV for video) Botnets generate fake pageviews which produce ad impression “inventory” that is sold into ad exchanges. -2- Augustine Fou
  • 3. Definition of Click Fraud Click Fraud and Invalid Traffic You may have heard the terms “click fraud” and “invalid clicks” and wondered how or if they are different. Here is a definition of each: Click fraud refers to clicks generated with malicious or fraudulent intent. Invalid traffic includes both clicks and impressions on AdWords ads that Google suspects to not be the result of genuine user interest. This covers intentionally fraudulent traffic as well as accidental clicks and other mechanically generated traffic. Although advertisers are not charged for these clicks or impressions, this traffic may still result in valuable site visits and conversions. Source: Google Ad Traffic Quality -3- Augustine Fou
  • 4. Motive for Click Fraud There are two primary incentives for committing click fraud: • AdWords advertisers may try to attack competitors by raising their costs or exhausting their budget early in the day. • AdSense publishers may click ads appearing on their own websites in order to inflate revenue. Source: Google Ad Traffic Quality -4- Augustine Fou
  • 5. How Click Fraud Occurs The most common methods for carrying out click fraud attacks are: • Manual clicking • Click farms (hiring individuals to manually click ads) • Pay-to-click sites (pyramid schemes created by publishers) • Click bots (software to automate clicking) • Botnets (hijacked computers utilized by click bots) Source: Google Ad Traffic Quality -5- Augustine Fou
  • 6. How Search (CPC) Click Fraud Works -6- Augustine Fou
  • 7. Choose High CPC Keywords olay.com homemadesimple.com > 100,000 monthly searches avg position 1 – 10 sort by highest avg CPC “cosmetic face lift” “residential home cleaning” $10.84 CPC $9.95 CPC Source: iSpionage Nov 2013 -7- Augustine Fou
  • 8. Biggest PPC Spenders Insurance est. Spending: - Statefarm.com - $46M /yr Geico.com - $44M Progressive.com - $34M Esurance.com - $28M Allstate.com - $25M USAA.com - $21M Many CPCs from $60 - $78 Retailers est. Spending: -8- Walmart.com - $48M /yr Sears.com - $18M annually Macys.com - $11M per year JCPenney.com - $9.6M CPCs range from $15 - $63 Augustine Fou
  • 9. Bots Type Search Term healthsiteproduc tionalways.com buy eye cream online -9- Augustine Fou
  • 10. Bots Click Search Ad Olay.com ad in #1 position - 10 - Augustine Fou
  • 11. Redirect Link(s) Known blackhat technique to hide real referrer and replace with faked referrer. SIX (6) redirects before ending on the landing page See how-to: http://www.blackhatworld.com/ blackhat-seo/cloaking-contentgenerators/36830-cloakingredirect-referer.html - 11 - Augustine Fou
  • 12. Pass Fake URL Trackers http://www.olay.com/skincare-products/OlayProX?utm_source=msn&utm _medium=cpc&utm_camp aign=Olay_Search_Deskto p_Category+Interest+Prod uct.Phrase&utm_term=eye %20cream&utm_content= TZsrSzFz_eye%20cream_ p_2990456911 Click thru URL passing fake source - 12 - Augustine Fou
  • 13. Search (CPC) Click Fraud Sizing - 13 - Augustine Fou
  • 14. Search Ad Clicks 20 - 40% fraudulent, accidental, wasted Source: Adometry Click Fraud Report 1H 2013 IAB: FY 2012 Search Ad Spend = $16.8B • Search ad fraud is a bit more involved to commit and usually occurs on “search partner” sites (not the main search sites) • Bad guys set up sites with no content, execute searches with lucrative keywords, and click the ads with bots - 14 - Augustine Fou
  • 15. Click Fraud by Qtr 20% of $16.8B in search ad spending could be due to fraudulent clicks. Equivalent to: $3.4B in search ad CPC waste per year Source: ClickForensics 2011 - 15 - Augustine Fou
  • 16. Bot Clicks vs Humans Humans actually click on buttons and menu items (mouse moves and clicks) Bots don’t bother disguising their click locations and don’t show mouse traces. Source: Spider.io Feb 2013 - 16 - Augustine Fou
  • 17. Before and After BEFORE AFTER Top 2 “good guys” = 76% Top 5 “good guys” = 94% 18% of spend shifted from fraudulent websites to “top 5” good guys - 17 - Augustine Fou
  • 18. What Advertisers Can/Should Do - 18 - Augustine Fou
  • 19. Areas of Optimization 30% 40% 30% - 19 - targeting improving optimization delivery viewability bots /not seen by humans waste reduction Augustine Fou
  • 20. Low Hanging Fruit The most immediate, direct impact on ROI comes from reducing waste 25% On-Target Delivery (Nielsen) 54% Not In View (comScore) 82% Ignored (Harris Interactive) 23% Ad Blocked (PageFair) 24 – 29% confirmed bot (Solve Media) - 20 - Augustine Fou
  • 21. Digital Ad Forensics Process Preliminary Scan Sizing of ad fraud Forensic Analysis Maintenance • Technology Tools • Statistical analysis • Budget shifts • Further optimization Implementation FREE $$$ $ Preliminary analysis of paid campaigns and analytics to determine magnitude of the ad fraud impacting client. Creating recommended list of changes, including list of sites to exclude in each ad channel. Subscribe to triangulated, cross-industry database of “ad fraud offenders” to continuously update blacklists and whitelists. Augustine Fou - 21 -
  • 22. Dr. Augustine Fou – Technical Forensics “I advise clients on optimizing advertising across all channels. One main area of focus is reducing ad waste due to fraud – fake impressions, clicks, leads, and sales – which produces immediate ROI.” FORMER CHIEF DIGITAL OFFICER, HCG (OMNICOM) MCKINSEY CONSULTANT CLIENT SIDE / AGENCY SIDE EXPERIENCE PROFESSOR AND COLUMNIST ENTREPRENEUR / SMALL BUSINESS OWNER PHD MATERIALS SCIENCE (MIT '95) AT AGE 23 ClickZ Articles: http://bit.ly/augustine-fou-clickz Slideshares: http://bit.ly/augustine-fou-slideshares LinkedIn: http://linkd.in/augustinefou - 22 - @acfou Augustine Fou
  • 23. Related Articles Digital Ad Fraud Briefing By: Augustine Fou December 2013 Fake YouTube Videos By: Augustine Fou, December 2013 Ad Fraud Fighting Techniques By: Augustine Fou October 2013 Fake Linkedin Profiles By: Augustine Fou, December 2013 How Display Fraud Works By: Augustine Fou, May 2013 Fake Facebook Profiles By: Augustine Fou, Dec 2013 How Click Fraud Works By: Augustine Fou, November 2013 Fake Twitter Accounts By: Augustine Fou, August 2013 The Magnitude of Digital Ad Fraud By: Augustine Fou, November 2013 An Ecosystem of Digital Ad Fraud By: Augustine Fou, October 2013 - 23 - Augustine Fou