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CHAPTER 4
EMERGENCY PREPAREDNESS AND
                 RESPONSE




                       1
                             1
WHAT IS AN EMERGENCY


• Accident – unexpected event which cause damage@
harm. Happens by chance.
• Emergency – an unforeseen combination of
circumstances @ the resulting state that calls for immediate
action.
• Disaster – a sudden calamitous event bringing great
damage , loss @ destruction




                                                               2
WHY PREPARE FOR AN EMERGENCY



  • There are unaccounted , unplanned & unexpected event
  • Accidents happen at any time and emergency situation is
  chaotic.
  • Emergency often escalates to crisis.
  • Regulatory and industry requirement – eg CIMAH
  Regulations, 1996.
  • Responsible care OHSAS 18000, ISSO 14000 , etc
  • Communitiess are affected by emergencies.




                                                              3
LEVEL OF EMERGENCY




• Depends on severity of the incident and capability of the
organisation.

Level 1
If within the capabilities of the organisation.

Level 2
If external assistance is required: Mutual aid, district or other
agencies. MKN Arahan 20 may apply.

Level 3
State of National Disaster. MKN 20 take over.




                                                                    4
GOALS OF EMERGENCY RESPONSE



• Control, reduce or sstop the cause.
• Control situation and limit secondary damage.
• Continue operation and recover quickly.




                                                  5
OBJECTIVES OF EMERGENCY RESPONSE




• Save life
Prioritise rescue and first aid.
Rescuers must no be put to risk.

• Save property, asset and reputation
• Save community and the environment




                                             6
BASIC ELEMENTS OF EMERGENCY PREPAREDNESS AND RESPONSE
                      MANAGEMENT




    i.     Organise emergency management team.
    ii.    Identify the accident scenarios and emergency consequences.
    iii.   Identify resources, equipment and facilities.
    iv.    Develop plans and procedures
    v.     Train , drill and exercise.
    vi.    Review system




                                                                         7
EMERGENCY MANAGEMENT ORGANISATIONS




                         Emergency Management
                              commitment


      Emergency           Emergency Management
     Coordinator                 Committe         Incident command
To coordinate planning          To plan for:          organisation
                                -Mitigation      -Take control during
                              - Preparedness             incident
                                 - Response            -Function :
                                  -Recovery            -Command
                                                       -Operation
                                                        -Planning
                                                         -Logistic
                                                    -Admin/ finance
                                                                        8
Emergency Management Coordinator And Task



• Administer and keep current the emergency
management programme
• Work with Emergency Management Committe




                                              9
Emergency Management Committe


• Ensure preparation, implementation and evaluation of
EPR.
• Work with coordinator

Membership – technical & Non technical




                                                         10
Incident command organisation
                                     ( Based on Incident Command System )




                            INCIDENT COMMANDER




   Operation            Planning                Logistic
-Damage control        - Situation        - Communication
                                                              Administrator
(e.g fire fighting)      analysis                 - HR
                                                                   - Legal
     - Rescue           - Records                 -ECC
                                                              - Procurement
  - Evacuation        -Documents               - First aid
                                                                 -Recovery
 -Traffic control      - Strategy             -Transport
                                                   - IT



                                                                              11
TASK OF THE INCIDENT ORGANISATION


• Identify level of emergency response
• Coordinates response action, evacuation, continuity and
recovery activities.
• Ensure outside assistance are notified or called upon.
• work with external agencies.
• Complies with appliance statutes or regulations.




                                                            12
INCIDENT COMMAND OPERATIONS TEAMS


• Depends on the organisation, activities and products. For
example:

         Most organisations will need a team of :
         - Fire fighter
         - Evacuation rescuers
         - First aiders

         Hazardous chemical plant
         - Chemical or oil spill team

         Process plant
         - Shut down team
         - Rescue team




                                                              13
EMERGENCY PLANNING


• Thread and Hazard identification
 Use imagination, think of the unexpected

• Assessssment of emergency scenario
 Also impacts beyond control such as:
-Regional communication loss and national power
outage.
- Transportation disruption ( floods, broken bridges )

• Plan for Emergency Mitigation, preparedness,
response and recovery.




                                                         14
TYPES OF POTENTIAL HAZARD


• Natural events
 Storms, earthquakes, flood, etc

• Technology events
-Mechanical problems ( e.g ruptured pipes, metal fatigue ) Chemical
spills, aircraft crash, fire ,explosion

• Human events
-Wrong valve open, miscommunication about what to do
- Sabotage, terrorisme




                                                                      15
HAZARD CONSEQUENCE ANALYSIS – For Emegency
                                  And Recovery Plans



• what hazard are most likely to occur
• What functions or ervices are affected
• in what way the functions could not be perform following a
disaster.
• What are the critical functions.
• What actions will protect them.
• What functions has to be restored quickly.




                                                               16
POTENTIAL IMPACT OF HAZARD


• Health , safety and environment
-Person in affected area.
- Personnel responding to the incident
-Pollution to the environment

• Legal
-Regulatory and contractual obligations

• Business
-Continuity of operations and delivery of services.
- Property, facilities, and infrastructure loss
- Reputaion of the organisation.
-Economic and financial condition.




                                                                17
EMERGENCY PLAN STRATEGY

• Emergency plan should be capable of dealing with the worst case
credible scenario.
• However, detailed planning should concentrate on the more likely
events.
• Plans should also be sufficiently flexible to ensure that an
emergency response can be verified according to the severity of the
incident.




                                                                      18
RECOVERING STRATEGY

• Objectives : Restor functions as early as possible.
• Redundancy or alternatives arranged for identified critical functions.
-Alternative site, supplier arrangement

• Roles and responsibilities for restoration identified
- e.g recovery manager and
team, communications, utilities, purchasing, Hr and site security.




                                                                           19
MITIGATION MEASURE
• Interim andlong term- to eliminate or reduce impact of hazard that
cannot be eliminated.

-Access, escape routes and shelters
- Early warning – Establishment of hazard warning and
communication procedures.
- Materials – removal , reduction, modification, segregation, or
elimination.
- Heat, fluids. Etc protective system, redundancy, control, of rate of
release.
- Structures- building construction standards




                                                                         20
RESOURCE PLANNING



• Based on identified threats and hazards.
-Fire, flood, explosion, spills, collapse

• Existing external and internal resources.
• Identify resource shortfalls and alternate sources.
• Consideration for mutual aid agreements.
• Arrangements with vendors and suppliers.




                                                                 21
IDENTIFY FOR EACH THREAT OR HAZARD.

• Resource and Logistic
 - Personal training, expert knowledge, materials.
-Available in timely manner and have the capability to do its intended
function.
- Quantity, response time, operability.

• Equipment and facilities
-Fire fighting , heavy equipment, medical supplies

• Miscellaneous
- Food, clothing and shelter for evacuees, religious personel, volunteer
and social / political groups.




                                                                           22
EMERGENCY TO BE MADE AVAILABLE




• command post
-Identified, equipped, tested and maintained
- Operations manual

• Personnel protective equipment list
• Where needed toxic, explosive gas detectors, wind indicators.
• Resources from external sources.




                                                                  23
REGULAR TESTOF EMERGENCY EQUIPMENT AND
                                              FACILITIES


• Check and document alarm system frequently.
• Frequent tests of fire fighting equipment




                                                           24
IMMEDIATE STRATEGIC PLANS

• Identification of vital personnel ( core team ) systems, operations
and equipments.
• Priorities for restoration and mitigation.
• Acceptable downtime before restoration to a minimum level.
• Minimum resources needed to accomplish the restoration.




                                                                        25
PLANS

• Written plans
-Strategic
- Operationss
- Mitigation
- Recovery plans

• Roles and responsibilities
-Incident commander, recovery manager, communication and public
relations.

• Lines of authority




                                                                   26
EMERGENCY OPERATING MANUALS


• For refer during an emergency.
• Who does what, information and data.
• Balance between overview and detailed response.
• Need to know, nice to know.
• Sound understanding enables flexibility.
• simple language




                                                           27
INCIDENT PROCEDURES



• Control of access to the area.
• Identification of personnel at the incident
• Accounting for personnel in incident activities.
• Accounting for person affected, displaced, or injured by the
emergency.
• Mobilisation and demobilisation of resources.




                                                                   28
TRAINING

• Familiarisation
-Manual familiarisation, specific courses ( chemical
fire, rescue, decontamination, media etc )

• Personnel readliness
-Know the fundamental role
-Know your way around the manual.
- Have your personal aid ready
-Know the early action well.
-Ensure alternate is ready.




                                                                  29
EXERCISE AND DRILLS


• Types and subjects
-Types : Simulated, “ Real “
- Subjects : Operational, security, Commercial.

• Preparation for exercise
-Scenarios, timing of events, roles ( including media ) and resources.
- Secret but forewarn other parties as necessary.




                                                                         30
EVALUATION


• Plan should be reviewed anually and updated as
necessary.
• Be re- evaluated when :
-There are changes ( Regulatory, new hazard, existing
hazard changes )
- resources or organizational structure change.

• After test, drills or exercise
• After disaster responses
• Infrastructure changes.




                                                                 31

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Chapter4 emergency preparedness

  • 2. WHAT IS AN EMERGENCY • Accident – unexpected event which cause damage@ harm. Happens by chance. • Emergency – an unforeseen combination of circumstances @ the resulting state that calls for immediate action. • Disaster – a sudden calamitous event bringing great damage , loss @ destruction 2
  • 3. WHY PREPARE FOR AN EMERGENCY • There are unaccounted , unplanned & unexpected event • Accidents happen at any time and emergency situation is chaotic. • Emergency often escalates to crisis. • Regulatory and industry requirement – eg CIMAH Regulations, 1996. • Responsible care OHSAS 18000, ISSO 14000 , etc • Communitiess are affected by emergencies. 3
  • 4. LEVEL OF EMERGENCY • Depends on severity of the incident and capability of the organisation. Level 1 If within the capabilities of the organisation. Level 2 If external assistance is required: Mutual aid, district or other agencies. MKN Arahan 20 may apply. Level 3 State of National Disaster. MKN 20 take over. 4
  • 5. GOALS OF EMERGENCY RESPONSE • Control, reduce or sstop the cause. • Control situation and limit secondary damage. • Continue operation and recover quickly. 5
  • 6. OBJECTIVES OF EMERGENCY RESPONSE • Save life Prioritise rescue and first aid. Rescuers must no be put to risk. • Save property, asset and reputation • Save community and the environment 6
  • 7. BASIC ELEMENTS OF EMERGENCY PREPAREDNESS AND RESPONSE MANAGEMENT i. Organise emergency management team. ii. Identify the accident scenarios and emergency consequences. iii. Identify resources, equipment and facilities. iv. Develop plans and procedures v. Train , drill and exercise. vi. Review system 7
  • 8. EMERGENCY MANAGEMENT ORGANISATIONS Emergency Management commitment Emergency Emergency Management Coordinator Committe Incident command To coordinate planning To plan for: organisation -Mitigation -Take control during - Preparedness incident - Response -Function : -Recovery -Command -Operation -Planning -Logistic -Admin/ finance 8
  • 9. Emergency Management Coordinator And Task • Administer and keep current the emergency management programme • Work with Emergency Management Committe 9
  • 10. Emergency Management Committe • Ensure preparation, implementation and evaluation of EPR. • Work with coordinator Membership – technical & Non technical 10
  • 11. Incident command organisation ( Based on Incident Command System ) INCIDENT COMMANDER Operation Planning Logistic -Damage control - Situation - Communication Administrator (e.g fire fighting) analysis - HR - Legal - Rescue - Records -ECC - Procurement - Evacuation -Documents - First aid -Recovery -Traffic control - Strategy -Transport - IT 11
  • 12. TASK OF THE INCIDENT ORGANISATION • Identify level of emergency response • Coordinates response action, evacuation, continuity and recovery activities. • Ensure outside assistance are notified or called upon. • work with external agencies. • Complies with appliance statutes or regulations. 12
  • 13. INCIDENT COMMAND OPERATIONS TEAMS • Depends on the organisation, activities and products. For example: Most organisations will need a team of : - Fire fighter - Evacuation rescuers - First aiders Hazardous chemical plant - Chemical or oil spill team Process plant - Shut down team - Rescue team 13
  • 14. EMERGENCY PLANNING • Thread and Hazard identification Use imagination, think of the unexpected • Assessssment of emergency scenario Also impacts beyond control such as: -Regional communication loss and national power outage. - Transportation disruption ( floods, broken bridges ) • Plan for Emergency Mitigation, preparedness, response and recovery. 14
  • 15. TYPES OF POTENTIAL HAZARD • Natural events Storms, earthquakes, flood, etc • Technology events -Mechanical problems ( e.g ruptured pipes, metal fatigue ) Chemical spills, aircraft crash, fire ,explosion • Human events -Wrong valve open, miscommunication about what to do - Sabotage, terrorisme 15
  • 16. HAZARD CONSEQUENCE ANALYSIS – For Emegency And Recovery Plans • what hazard are most likely to occur • What functions or ervices are affected • in what way the functions could not be perform following a disaster. • What are the critical functions. • What actions will protect them. • What functions has to be restored quickly. 16
  • 17. POTENTIAL IMPACT OF HAZARD • Health , safety and environment -Person in affected area. - Personnel responding to the incident -Pollution to the environment • Legal -Regulatory and contractual obligations • Business -Continuity of operations and delivery of services. - Property, facilities, and infrastructure loss - Reputaion of the organisation. -Economic and financial condition. 17
  • 18. EMERGENCY PLAN STRATEGY • Emergency plan should be capable of dealing with the worst case credible scenario. • However, detailed planning should concentrate on the more likely events. • Plans should also be sufficiently flexible to ensure that an emergency response can be verified according to the severity of the incident. 18
  • 19. RECOVERING STRATEGY • Objectives : Restor functions as early as possible. • Redundancy or alternatives arranged for identified critical functions. -Alternative site, supplier arrangement • Roles and responsibilities for restoration identified - e.g recovery manager and team, communications, utilities, purchasing, Hr and site security. 19
  • 20. MITIGATION MEASURE • Interim andlong term- to eliminate or reduce impact of hazard that cannot be eliminated. -Access, escape routes and shelters - Early warning – Establishment of hazard warning and communication procedures. - Materials – removal , reduction, modification, segregation, or elimination. - Heat, fluids. Etc protective system, redundancy, control, of rate of release. - Structures- building construction standards 20
  • 21. RESOURCE PLANNING • Based on identified threats and hazards. -Fire, flood, explosion, spills, collapse • Existing external and internal resources. • Identify resource shortfalls and alternate sources. • Consideration for mutual aid agreements. • Arrangements with vendors and suppliers. 21
  • 22. IDENTIFY FOR EACH THREAT OR HAZARD. • Resource and Logistic - Personal training, expert knowledge, materials. -Available in timely manner and have the capability to do its intended function. - Quantity, response time, operability. • Equipment and facilities -Fire fighting , heavy equipment, medical supplies • Miscellaneous - Food, clothing and shelter for evacuees, religious personel, volunteer and social / political groups. 22
  • 23. EMERGENCY TO BE MADE AVAILABLE • command post -Identified, equipped, tested and maintained - Operations manual • Personnel protective equipment list • Where needed toxic, explosive gas detectors, wind indicators. • Resources from external sources. 23
  • 24. REGULAR TESTOF EMERGENCY EQUIPMENT AND FACILITIES • Check and document alarm system frequently. • Frequent tests of fire fighting equipment 24
  • 25. IMMEDIATE STRATEGIC PLANS • Identification of vital personnel ( core team ) systems, operations and equipments. • Priorities for restoration and mitigation. • Acceptable downtime before restoration to a minimum level. • Minimum resources needed to accomplish the restoration. 25
  • 26. PLANS • Written plans -Strategic - Operationss - Mitigation - Recovery plans • Roles and responsibilities -Incident commander, recovery manager, communication and public relations. • Lines of authority 26
  • 27. EMERGENCY OPERATING MANUALS • For refer during an emergency. • Who does what, information and data. • Balance between overview and detailed response. • Need to know, nice to know. • Sound understanding enables flexibility. • simple language 27
  • 28. INCIDENT PROCEDURES • Control of access to the area. • Identification of personnel at the incident • Accounting for personnel in incident activities. • Accounting for person affected, displaced, or injured by the emergency. • Mobilisation and demobilisation of resources. 28
  • 29. TRAINING • Familiarisation -Manual familiarisation, specific courses ( chemical fire, rescue, decontamination, media etc ) • Personnel readliness -Know the fundamental role -Know your way around the manual. - Have your personal aid ready -Know the early action well. -Ensure alternate is ready. 29
  • 30. EXERCISE AND DRILLS • Types and subjects -Types : Simulated, “ Real “ - Subjects : Operational, security, Commercial. • Preparation for exercise -Scenarios, timing of events, roles ( including media ) and resources. - Secret but forewarn other parties as necessary. 30
  • 31. EVALUATION • Plan should be reviewed anually and updated as necessary. • Be re- evaluated when : -There are changes ( Regulatory, new hazard, existing hazard changes ) - resources or organizational structure change. • After test, drills or exercise • After disaster responses • Infrastructure changes. 31