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Embracing FinTech

The Backbase webinar slides on Wednesday, 30th March: Embrace FinTech with Jouk Pleiter and Jelmer de Jong.

In this webinar, Jouk Pleiter and Jelmer de Jong of Backbase will talk about how banks turn the threat into opportunity and embrace fintech. Fintech is a hot market. All around the world, startups are launching, challenger banks are formed, and fintech is on everybody's lips. In this free webinar, we reveal how banking and financial services can learn from these new fintech players, and how banks can use fintech companies and fintech vision to accelerate their own digital transformation, with strong focus on:

How to leverage fintech in your digital strategy.
The emerging Banking as a Service (BaaS) model.
The impact of the open fintech API ecosystem.
Initiating rapid business innovation.
Real-world examples.

Embracing FinTech

  1. 1. Webinar: Embracing FinTech By @joukpleiter and @jelmerdejong
  2. 2. Webinar: Embracing FinTech §  Slides and recording will be shared within 48 hours §  Q&A and feedback: §  Use the Chat/Questions box in your GoToWebinar panel §  Participate on Twitter: #backbase Logistics
  3. 3. Webinar: Embracing FinTech Disruptors - Shift in Competitive Landscape
  4. 4. Webinar: Embracing FinTech Direction : Unbundling or Bundling?
  5. 5. Webinar: Embracing FinTech Direction : Enemy or Friend?
  6. 6. Webinar: Embracing FinTech The Future of Banking Alessandro Hatami, published on Banknxt. Scenario 1 Better Bank Digital Banking Interface Legacy Banking Platform Scenario 4 Omni-Channel Bank Full Omni-Channel Banking Interface Fintech Providers Fintech Providers Fintech Providers Core Banking Platform Scenario 3 Distributed Bank Banking Services Aggregator Fintech Providers Fintech Providers Fintech Providers Scenario 2 New Bank Built-for-Digital Banking Platform customers
  7. 7. Forms ChallengesBanking as a Service (BaaS)
  8. 8. Banking as a Service (BaaS)
  9. 9. Banking as a Service (BaaS) Outside-in Approach : Start with Customers Seamless Customer Journey Technology Systems Processes Mind Device Interactions The Bank
  10. 10. Banking as a Service (BaaS) And Integrate with any Back-End Leverage existing and new Systems Technology Systems Processes Mind Device Interactions The Bank
  11. 11. Banking as a Service (BaaS) Vertical monoliths vs Horizontal Layers
  12. 12. Banking as a Service (BaaS) What is Banking as a Service? Omni-Channel Banking Layer BaaS Digital Banking Capabilities
  13. 13. Banking as a Service (BaaS) From Channel Islands to Omni-Channel Banks will move from Channel Islands to Omnichannel Banking. This is not about just technology, it's about the path to great customer experience (CX) across all channels, using the right customer touch-point at the right time. Forrester Market Wave for Omni-Channel Banking Solutions
  14. 14. User Experience BaaS - Banking as a Service Existing Core Systems IDM Systems Digital Banking Services Customer Experience Services On-Premise ---- Cloud CRM Systems Retail Banking Business Banking Wealth Management API API User Experience User Experience Banking as a Service (BaaS)
  15. 15. Banking as a Service (BaaS) Platform and/or Turn-Key Platform = Freedom + Flexibility Turn-Key = Speed + Economics
  16. 16. Forms ChallengesFinTech – API Innovation
  17. 17. FinTech – API Innovation API – Monetize your / 3rd party Assets Your Systems 3rd Party Systems
  18. 18. FinTech – API Innovation Goal – Create 10x Better Applications User First | User Centered
  19. 19. API Layer Connecting to 3rd parties, Selecting the best offer / service Omni-Channel Digital Banking Experience FinTech – API Innovation
  20. 20. Digital Banking Services UX Customer Experience Services UX UX UX API API API API FinTech – API Innovation
  21. 21. FinTech – API Innovation Digital Leaders : Agility & Continuous Innovation
  22. 22. Forms ChallengesStart your FinTech Journey
  23. 23. ACCELERATORS Security
  24. 24. Accelerators - Security Face / Voice Authentication Partner
  25. 25. Accelerators - Security Eye Scan Authentication Partner
  26. 26. ACCELERATORS Communication
  27. 27. Accelerators - Communication Text and Video Chat Partner
  28. 28. Accelerators - Communication Secure Documents & Collaboration
  29. 29. ACCELERATORS Retail
  30. 30. Accelerators - Retail PFM will be accelerated by PSD2 Account Information Service Provider NEW - AISP Account Information Service Provider
  31. 31. Accelerators - Retail Personal Finance Management
  32. 32. Accelerators - Retail Payments will change with PSD2 Account Information Service Provider NEW - PISP Payment Initiation Service Provider
  33. 33. Accelerators - Retail Peer 2 Peer Payments (API) Partner
  34. 34. Accelerators - Retail Bill Payments (API) Partner
  35. 35. Accelerators - Retail Loyalty – Reward Points Partner
  36. 36. ACCELERATORS Wealth Management
  37. 37. Accelerators – Wealth Management Robo Investor / Robo Advisor Partner
  38. 38. Accelerators – Wealth Management Market Data Partner
  39. 39. ACCELERATORS Business Banking
  40. 40. Accelerators – Business Banking Business Finance Management Partner
  41. 41. Accelerators – Business Banking Invoice Management Partner
  42. 42. Accelerators – Business Banking Business Loans Partner
  43. 43. Forms ChallengesWe are Backbase
  44. 44. We are Backbase Our mission is to help Financials to Create, Manage, and Optimize Omni-Channel Customer Interactions.
  45. 45. We Deliver Omni-Channel Digital Banking Existing Core Systems IDM Systems Digital Banking Services Customer Experience Services CRM Systems Web Widgets Mobile SDK Native Widgets Banking Ready to Go Retail Banking Business Banking Wealth Management Payments Trading-FX Lending Blockchain We are Backbase
  46. 46. We are Backbase Backbase = Omni-Channel Banking Leader Forrester Market Wave for Omni-Channel Banking Solutions Jost Hopperman (September 2015) “Backbase leads the Pack”. ü  Broad business capabilities, ü  Rich customer experience, ü  Very solid technology and architecture
  47. 47. We are Backbase Our Mission: Make you a digital leader
  48. 48. We are Backbase Backbase presents: Omni-channel banking The digital transformation roadmap All you need to create the 10x better bank. -  15+ executive interviews -  100+ survey respondents -  7 habits by Roberto Ferrari See @backbase on Twitter.
  49. 49. Questions? #Backbase @joukpleiter & @jelmerdejong
  50. 50. Thank you! @joukpleiter & @jelmerdejong