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Conferencing at Laborelec
                Tools & Technologies




14/03/2011                               LABORELEC ©
                                          LABORELEC ©
Introduction

 There are different types of Conferencing solutions. Which solution suits
  you best is determined by the following criteria:
      Number of participants

      Participants :

          • internal (participants with an UWP computer)
          • external
      Conference requirements :

          • Audio
          • Video
          • Remote Desktop / Application sharing
 On the following slides we will try to help you select the best tool for
  your conference.

                                      3
Conference tool selection



                                    Voice


        I need…                  Voice + Video

                                Voice + Desktop
                                    sharing
                            4
Conference tool selection



                                                             Office
                                          Internal
                                                          Communicator
                       1 on 1
                                                           Conference
                                          External
                                                              Call
        Voice
     Conferencing
                                                           Conference
                                       ≤ 6 participants
                                                              Call
                    Many to many
                                                           Conference
                                       > 6 participants
                                                          Call: Genesys




                                   5
Conference tool selection


                                                            Office
                                         Internal
                                                         Communicator
                      1 on 1
                                                             Webex +
                                         External
                                                         Integrated VOIP
       Video
    conferencing                           ≤6                Webex +
                                       participants      Integrated VOIP

                                                            Webex +
                   Many to many       > 6 participants
                                                         Conference call

                                                         Polycom Video
                                      groups of users
                                                          Conference


                                  6
Conference tool selection



                                                               Webex +
                        1 on 1
                                                           Integrated VOIP

   Video & Desktop
                                                               Webex +
       sharing                          ≤ 6 participants
                                                           Integrated VOIP
     conferencing

                                                              Webex +
                     Many to many       > 6 participants
                                                           Conference call


                                                           Polycom Video
                                        groups of users
                                                            Conference




                                    7
What about…?

   Skype
   Adobe Connect
   ZoHO Meeting
   Mega Meeting
   Google talk
   ….
   See alternative solutions




                                8
Tools & Technologies




                       9   LABORELEC ©
Office Communicator

   How to :
          Start Microsoft Office Communicator (MOC)
          Type the correspondent’s name
          Right click
       - Select Call > Communicator Call
       - Select Start a Video Call
   Webcam & Audio headsets are available via LBE/RFS mailbox.

            Pro                        Con
            Quality of video           Internal only

            Ease of use

            No Cost




                                           10
Audio Conference Call (VOIP)

   How to :
         Via CISCO phone (maximum 6 participants)
       - Call participant
       - Use arrow key until “Start Conference” appears
         and confirm with V-key
       - Call Second participant
       - Confirm “Conference” with V-key
       - Repeat until all participants are in the conference (max 6)

               Pro                         Con
               Ease of use                 Only voice

               Many participants

               Flexibility


                                           11
Audio Conference Call (Genesys)

   Via GENESYS (unlimited # participants)
        - Go to http://gdfsuez.conferencing.com/
        - Register by requesting an account
        - Within 24 hours you will receive a phone number with PIN Code.
        - Participants all call this number to join the meeting
   More information on http://gdfsuez.conferencing.com/




                                             12
Webex + VOIP
(max 6 users)

   Webex is the group solution for video conferencing.
          It allows you to:
        - video conference using webcams (352 * 288)
        - share applications, sound & video
        - record your meetings
          Integrated VOIP audio solution up to 6 users
   More information see https://gdfsuez.webex.com/

               Pro                                Con
               Ease of use                        Login required

               Many participants (in & outside
               group)
               Lots of options

               Flexibility

                                                 13
Webex + Conference Call
(> 6 users)

   Use Webex to share video and applications
   Use Conference call for audio




                                    14
Polycom Video Conference

   Meeting room Bell (LKB/Bell (Video-Conférence) room - 18 pers - A3.1) is
    available for Video Conferencing using the Polycom Viewstation
   It allows you to start an audio and video conference in high quality.
   Participants should have a similar installation.
   Contact Meeting Room Services




      Pro                             Con
      High Quality audio and video    All participants/rooms need a
                                      Polycom installation
      Room 2 Room Solution




                                                15
Alternatives - for external use only

   Other tools are not approved by GDF-SUEZ Information security
         Usage for non group conferencing
         Usage outside of Office Network
   How to :
         Request a Multimedia Computer by sending request to
          “LBE/RFS”
         Each computer includes a headset and a webcam




                                    16
Custom solutions, Contacts & Support

   For special requests, we can provide custom solutions depending
    on your needs.
         EGP Webinar 2009
         Adobe Connect Webinars
         …
         Send a mail to LBE/RFS
   Need to borrow a headset/webcam?
         Send a mail to LBE/RFS
   Need support on one of the tools?
         Contact IS Service Desk

                                    17
From innovation to operational assistance in energy
                                Laborelec is a leading research and services centre in energy
                                processes and energy use, with almost fifty years of experience.
                                We are part of the Research and Innovation Division of the GDF
                                SUEZ Group, a world leader in the energy sector.


Laborelec Belgium
Rodestraat 125
1630 Linkebeek
Belgium
T. +32 2 382 02 11
F. +32 2 382 02 41
RPR/RPM Brussels 0400.902.582
BTW/TVA BE 0400 902 582
www.laborelec.com
nfo@laborelec.com


Laborelec The Netherlands
Amerikalaan 35
6199 AE
Maastricht-Airport
The Netherlands                 FIVE REASONS FOR YOU TO CHOOSE LABORELEC
T. +31 63 88 26 022              One-stop shopping for your energy related services
                                 More than 45 years of experience
                                 Increased profitability of your installations
Laborelec Germany
Brombergerstrasse 39-41,         Independent and confidential advice
42281 Wuppertal                  Recognized and certified laboratory
Germany
T. +49 202 250 27 13
F. +49 202 250 27 15




                                                                                  © LABORELEC

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Conferencing

  • 1.
  • 2. Conferencing at Laborelec Tools & Technologies 14/03/2011 LABORELEC © LABORELEC ©
  • 3. Introduction  There are different types of Conferencing solutions. Which solution suits you best is determined by the following criteria:  Number of participants  Participants : • internal (participants with an UWP computer) • external  Conference requirements : • Audio • Video • Remote Desktop / Application sharing  On the following slides we will try to help you select the best tool for your conference. 3
  • 4. Conference tool selection Voice I need… Voice + Video Voice + Desktop sharing 4
  • 5. Conference tool selection Office Internal Communicator 1 on 1 Conference External Call Voice Conferencing Conference ≤ 6 participants Call Many to many Conference > 6 participants Call: Genesys 5
  • 6. Conference tool selection Office Internal Communicator 1 on 1 Webex + External Integrated VOIP Video conferencing ≤6 Webex + participants Integrated VOIP Webex + Many to many > 6 participants Conference call Polycom Video groups of users Conference 6
  • 7. Conference tool selection Webex + 1 on 1 Integrated VOIP Video & Desktop Webex + sharing ≤ 6 participants Integrated VOIP conferencing Webex + Many to many > 6 participants Conference call Polycom Video groups of users Conference 7
  • 8. What about…?  Skype  Adobe Connect  ZoHO Meeting  Mega Meeting  Google talk  ….  See alternative solutions 8
  • 9. Tools & Technologies 9 LABORELEC ©
  • 10. Office Communicator  How to :  Start Microsoft Office Communicator (MOC)  Type the correspondent’s name  Right click - Select Call > Communicator Call - Select Start a Video Call  Webcam & Audio headsets are available via LBE/RFS mailbox. Pro Con Quality of video Internal only Ease of use No Cost 10
  • 11. Audio Conference Call (VOIP)  How to :  Via CISCO phone (maximum 6 participants) - Call participant - Use arrow key until “Start Conference” appears and confirm with V-key - Call Second participant - Confirm “Conference” with V-key - Repeat until all participants are in the conference (max 6) Pro Con Ease of use Only voice Many participants Flexibility 11
  • 12. Audio Conference Call (Genesys)  Via GENESYS (unlimited # participants) - Go to http://gdfsuez.conferencing.com/ - Register by requesting an account - Within 24 hours you will receive a phone number with PIN Code. - Participants all call this number to join the meeting  More information on http://gdfsuez.conferencing.com/ 12
  • 13. Webex + VOIP (max 6 users)  Webex is the group solution for video conferencing.  It allows you to: - video conference using webcams (352 * 288) - share applications, sound & video - record your meetings  Integrated VOIP audio solution up to 6 users  More information see https://gdfsuez.webex.com/ Pro Con Ease of use Login required Many participants (in & outside group) Lots of options Flexibility 13
  • 14. Webex + Conference Call (> 6 users)  Use Webex to share video and applications  Use Conference call for audio 14
  • 15. Polycom Video Conference  Meeting room Bell (LKB/Bell (Video-Conférence) room - 18 pers - A3.1) is available for Video Conferencing using the Polycom Viewstation  It allows you to start an audio and video conference in high quality.  Participants should have a similar installation.  Contact Meeting Room Services Pro Con High Quality audio and video All participants/rooms need a Polycom installation Room 2 Room Solution 15
  • 16. Alternatives - for external use only  Other tools are not approved by GDF-SUEZ Information security  Usage for non group conferencing  Usage outside of Office Network  How to :  Request a Multimedia Computer by sending request to “LBE/RFS”  Each computer includes a headset and a webcam 16
  • 17. Custom solutions, Contacts & Support  For special requests, we can provide custom solutions depending on your needs.  EGP Webinar 2009  Adobe Connect Webinars  …  Send a mail to LBE/RFS  Need to borrow a headset/webcam?  Send a mail to LBE/RFS  Need support on one of the tools?  Contact IS Service Desk 17
  • 18. From innovation to operational assistance in energy Laborelec is a leading research and services centre in energy processes and energy use, with almost fifty years of experience. We are part of the Research and Innovation Division of the GDF SUEZ Group, a world leader in the energy sector. Laborelec Belgium Rodestraat 125 1630 Linkebeek Belgium T. +32 2 382 02 11 F. +32 2 382 02 41 RPR/RPM Brussels 0400.902.582 BTW/TVA BE 0400 902 582 www.laborelec.com nfo@laborelec.com Laborelec The Netherlands Amerikalaan 35 6199 AE Maastricht-Airport The Netherlands FIVE REASONS FOR YOU TO CHOOSE LABORELEC T. +31 63 88 26 022  One-stop shopping for your energy related services  More than 45 years of experience  Increased profitability of your installations Laborelec Germany Brombergerstrasse 39-41,  Independent and confidential advice 42281 Wuppertal  Recognized and certified laboratory Germany T. +49 202 250 27 13 F. +49 202 250 27 15 © LABORELEC