Corporate Branding and The Effect It Has On Business

Bryan Calabro
Bryan CalabroMultimedia Designer en Sugar Plum Chocolates
Corporate Branding
and the Effect it has on Business




                       By Bryan Calabro
What is a corporate brand?

• A corporate brand represents the
  image and essentially the message a
  consumer receives from a company

• Single or multiple points of attack

• Logo, color, type treatment, product
  packaging, advertisements, stationary

• Quality of the product and or service

^Investopedia.com
Context of the problem

• Branding is often overlooked

       •“Consumers can form explanatory
       links and favorable perceptions of fit
       when parent brand associations are
       salient and relevant in the extension
       context, e.g., when dominant parent
       brand associations and the brand-to-
       extension relationship are
       consistent.”

^Bridges, S., Keller, K., & Sood, S. (2000). Communication Strategies for Brand Extensions: Enhancing
Perceived Fit by Establishing Explanatory Links
Justification for research

• Branding is often overlooked

• Highlight the relationship between a
  brands and the effect they have both
  positively and negatively on business

• A base for experiments done on
  effective brand strategies for
  companies or universities

• Every successful product has a
  successful brand image
Review of related literature

•   Communication Strategies for Brand Extensions:
    Enhancing Perceived Fit by Establishing Explanatory
    Links

•   Colors, Brands, and Trademarks (Cadbury Brand)

•   Executive Insights: Integrating Branding Strategy
    Across Markets: Building International Brand
    Architecture

•   Establishing the Charles Kennedy Brand: A Strategy
    for an Election the Result of which is a Foregone
    Conclusion

•   Evaluative Conditioning Procedures and the
    Resilience of Conditioned Brand Attitudes
Communication Strategies for Brand Extensions: Enhancing
Perceived Fit by Establishing Explanatory Links


• Perceived fit of a brand extension results
  when consumers can establish
  explanatory links that connect the parent
  brand

• Explanatory links are created when
  noticeable parent brand associations are
  seen as relevant in the extension context

• Salience and relevance of associations
  depends, in part, upon the dominant
  parent brand associations Ex. Just Do it
Colors, Brands, and Trademarks (Cadbury Brand)



• Legal aspects of registering trademarked

• Legal problems can arise in terms of establishing
  the distinctiveness of a particular color

• Many methodologies used to support claims of
  distinct brands are noted in research

• Comparison of three alternative methods is
  presented, showing results in the case of an
  association between the candy firm Cadbury and
  their particular shade of purple

• Advantages are a brand being known are
  discussed
Evaluative Conditioning Procedures and
the Resilience of Conditioned Brand Attitudes


• Evaluative conditioning, or the pairing of a
  brand name product with a positive to change
  brand attitudes

• The brand attitude changes happens either by
  establishing a memory link between the brand
  and a positive

• Eliminate interference from external
  information in regards to the brand and use
  moral persuasion tactics for brand trust

• Repeatedly affecting a person with a brand
  image has been shown to link the brand to that
  mood
Establishing the Charles Kennedy Brand: A Strategy for an
Election the Result of which is a Foregone Conclusion.


• Eliminated after further research

• Outlined history of the UK Liberal Democratic
  Party

• How the strategy for the General Election
  campaign evolved within the party

• Traces the presentation of Charles Kennedy
  MP as the new leader of the Liberal Democrats

• The allocation of campaign resources and key
  events impacting upon the campaign
Research questions and hypothesis


Q1:

Does a corporate brand play a role in
the success of a business?

H1:

A corporate brand plays a significant
role in the success of a business
because the brand represents the
message of a company.
Methodology used


•   Textual Analysis
    - Evaluate level of effectiveness
    (of brands overtime)

•   Note reasons for impact to business and
    society as a whole

•   General examination of meaning
    - Burkean Analysis’s Dramatistic Pentad
     Examining the act, scene, agent,
     agency and purpose

    Why are brands necessary?
Methodology used (cont.)


•   EbscoHost database used to obtain five
    peer reviewed, scholarly journal articles
    in regard to different aspects of the
    corporate branding spectrum

•   Each of these articles had a significant
    focus regarding brand

•   Three corresponding articles were
    chosen because they covered the
    relationship of color, a perceived fit of a
    parent brand using explanatory links and
    because they dissect the process of
    conditioned brand attitudes overtime
Methodology used (cont.)
Results:
Colors, Brands, and Trademarks: Cadbury Brand



•    Color trademarking

•    “Although initially developed as an
     identifying device, trademarks also
     simplify a consumers purchase process.”

•    Trademarked brand becomes a
     description of what the product it is, it
     may fall into the generic category
     although even when it is already
     trademarked (Ex. Scotch Tape)

^Hoek, J., & Gendall, P. (2010). Colors, Brands, and Trademarks. Journal Of Advertising Research,
50(3), 316-322. doi:10.2501/S0021849910091476
Results:
Colors, Brands, and Trademarks: Cadbury Brand (Cont.)



•    “Over the last decade, several companies
     have registered colors as trademarks
     after demonstrating that a particular color
     has become consistently linked with a
     specific brand this it has acquired a
     secondary meaning.”

•    Courts found consumers might use a
     color to identify products where
     trademarks were undistinguishable (Ex.
     Qualitex)

^Hoek, J., & Gendall, P. (2010). Colors, Brands, and Trademarks. Journal Of Advertising Research,
50(3), 316-322. doi:10.2501/S0021849910091476
Results:
Colors, Brands, and Trademarks: Cadbury Brand (Cont.)


•    Color-card method
      • The color purple was strongly associated with
          the Cadbury brand and few other respondents
          cited purple with any other brands

•    A color-wheel method
      • All three existing brands had strong
          associations with the colors that dominate their
          packaging

•    Choice modeling method
      • Cadbury-purple brand/color combination had
         the highest utility in the choice-modeling
         analysis, indicating that other brands were less
         attractive
^Hoek, J., & Gendall, P. (2010). Colors, Brands, and Trademarks. Journal Of Advertising Research,
50(3), 316-322. doi:10.2501/S0021849910091476
Results:
Communication Strategies for Brand Extensions: Enhancing
Perceived Fit by Establishing Explanatory Links


•    “ Any parent brand association, including category,
     brand concept, or brand-specific associations, can
     connect the parent brand with an extension and
     serve as a basis for a perceived fit.”

•    Brand was described as a memory with dominant
     inner meanings and symbolism with consumers,
     attributes, benefits and image/graphic related
     associations

•    Conceptualized the cementing of a good brand in
     memory by its relationship to a certain attribute,
     benefit or image-related association



^Bridges, S., Keller, K., & Sood, S. (2000). Communication Strategies for Brand Extensions: Enhancing
Perceived Fit by Establishing Explanatory Links
Results:
Communication Strategies for Brand Extensions: Enhancing
Perceived Fit by Establishing Explanatory Links (Cont.)


•    There is a a perceived fit between a parent
     brand and a consumer’s attitude when they
     evaluate a new product

•    If a product is bad, it negatively impacts the
     parent brand and ruins the reputation of the
     brand identity and brand trust

•    “Brand associations by definition can be any
     association linked to the brand in memory,
     including attributes, benefits, users, packaging,
     pricing, etc.

•    Ex. Tiffany’s Jewelry
^Bridges, S., Keller, K., & Sood, S. (2000). Communication Strategies for Brand Extensions: Enhancing
Perceived Fit by Establishing Explanatory Links
Results:
Evaluative Conditioning Procedures and the Resilience of
Conditioned Brand Attitudes


•    “Evaluative conditioning is evidenced by an affective
     response to an initially neutral conditioned stimulus
     subsequent to its pairing with a valence
     unconditioned stimulus”

•    Proven that the repeated pairings of a brand and a
     pleasant event create a memory association
     between the two, therefore the brand with a
     pleasant event, theme, motif, or symbol attached to
     it has a more of a favorable effect on the consumer

•    Sweldons experiment on effective stimulus
     reevaluation provided evidence that both indirect
     and direct responses can result from evaluative
     condition processes
^Sweldens, S., J. Van Osselaer, S. M., & Janiszewski, C. (2010). Evaluative Conditioning Procedures
and the Resilience of Conditioned Brand Attitudes
Results:
Evaluative Conditioning Procedures and the Resilience of
Conditioned Brand Attitudes (Cont.)


• Brands do this overtime with
  evaluative conditioning and
  continuous marketing, promotion
  and advertising with common
  ideas, images and themes




^Sweldens, S., J. Van Osselaer, S. M., & Janiszewski, C. (2010). Evaluative Conditioning Procedures
and the Resilience of Conditioned Brand Attitudes
Results:
Executive Insights: Integrating Branding Strategy Across Markets:
Building International Brand Architecture


•    Firms that are involved in closely related
     product lines or businesses that share a
     common technology rely on similar core
     competencies

•    Cultural embeddedness is the ingrained
     beliefs inherent in a market a brand is trying to
     target. There are different variants depending
     on the culture of the people in each market

       •     Cater to the needs of people
       •     Ex. Food, Tea vs. Beer


^Douglas, S. P., Craig, C., & Nijssen, E. J. (2001). Executive Insights: Integrating Branding Strategy
Across Markets: Building International Brand Architecture
Results:
Executive Insights: Integrating Branding Strategy Across Markets:
Building International Brand Architecture (Cont.)


•    Competitive market structure

•    “If strong local, national, or regional
     competitors as well as global competitors are
     present in a given national or regional market,
     the use of multitier branding structure is
     desirable”

       •     Coca-Cola (Multitier Branding Structure)

•    Coca-Cola has a particular pear tasting Coca-
     Cola soda for Turkey and a berry version of
     Fanta for Germany’s market

^Douglas, S. P., Craig, C., & Nijssen, E. J. (2001). Executive Insights: Integrating Branding Strategy
Across Markets: Building International Brand Architecture
Discussion

•   A brand plays a significant role in the success of a
    business because the brand represents the
    message of a company

•   Proven and also repeatedly reaffirmed throughout all
    research done in these peer reviewed, scholarly
    articles

•   Successful branding campaigns were proven
    effective throughout most mediums

•   If a brand does not accurately represent the parent
    brand and shows any kind of disarray in regards to
    the parent brand, it loses the credibility of the
    established and well-known brand
Discussion (Cont.)

• If the company loses their parent brand’s
  credibility because the product fails to live
  up to the satisfaction of a consumer, the
  company’s overall image will suffer

• A positive branding strategy should be in
  place so consumers have much more of an
  easier time connecting with the product
  whilst knowing the ideals embodied in that
  product

• Customer satisfaction is the true reason
  for a successful branding strategy (Ex.
  Qualitex)
Discussion (Cont.)

•   Much easier to buy or consume products from a
    particular brand if it is iconic, has its own style,
    themes, and motifs that correspond with the style,
    themes and motifs a consumer themselves thinks
    they would like to embody

•   A good example of a consumer’s embodiment of
    product style is a brand’s movement to be
    environmentally friendly

•   Recyclable T-Shirt at PacSun
    - Appeals to a consumer’s sense of self-worth and
    well being knowing they are    doing something to
    help the environment

•   Ex. Tom’s Shoes
Recommendations for further research

• There are many options when it comes to
  researching the effectiveness of corporate
  brands that were not mentioned in this
  research mainly because of the space
  allotted

• Experimental results from each of the
  scholarly, peer-reviewed articles reviewed in
  this paper should be used in future research

• Base experiments off the highlighted studies

• Eliminate the Charles Kennedy Brand
  source
Recommendations for further research (Cont.)


• A visual style guide from an
  existing successful company
  should be showcased

• Highlight the necessity of
  maintaining the parent-brand
  image throughout branching
  products
Parent Brands
Accomplishments

• This research shows
  the absolute positive or
  negative effectiveness a
  brand has on a
  successful company or
  organization
Brand On!
1 de 30

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Corporate Branding and The Effect It Has On Business

  • 1. Corporate Branding and the Effect it has on Business By Bryan Calabro
  • 2. What is a corporate brand? • A corporate brand represents the image and essentially the message a consumer receives from a company • Single or multiple points of attack • Logo, color, type treatment, product packaging, advertisements, stationary • Quality of the product and or service ^Investopedia.com
  • 3. Context of the problem • Branding is often overlooked •“Consumers can form explanatory links and favorable perceptions of fit when parent brand associations are salient and relevant in the extension context, e.g., when dominant parent brand associations and the brand-to- extension relationship are consistent.” ^Bridges, S., Keller, K., & Sood, S. (2000). Communication Strategies for Brand Extensions: Enhancing Perceived Fit by Establishing Explanatory Links
  • 4. Justification for research • Branding is often overlooked • Highlight the relationship between a brands and the effect they have both positively and negatively on business • A base for experiments done on effective brand strategies for companies or universities • Every successful product has a successful brand image
  • 5. Review of related literature • Communication Strategies for Brand Extensions: Enhancing Perceived Fit by Establishing Explanatory Links • Colors, Brands, and Trademarks (Cadbury Brand) • Executive Insights: Integrating Branding Strategy Across Markets: Building International Brand Architecture • Establishing the Charles Kennedy Brand: A Strategy for an Election the Result of which is a Foregone Conclusion • Evaluative Conditioning Procedures and the Resilience of Conditioned Brand Attitudes
  • 6. Communication Strategies for Brand Extensions: Enhancing Perceived Fit by Establishing Explanatory Links • Perceived fit of a brand extension results when consumers can establish explanatory links that connect the parent brand • Explanatory links are created when noticeable parent brand associations are seen as relevant in the extension context • Salience and relevance of associations depends, in part, upon the dominant parent brand associations Ex. Just Do it
  • 7. Colors, Brands, and Trademarks (Cadbury Brand) • Legal aspects of registering trademarked • Legal problems can arise in terms of establishing the distinctiveness of a particular color • Many methodologies used to support claims of distinct brands are noted in research • Comparison of three alternative methods is presented, showing results in the case of an association between the candy firm Cadbury and their particular shade of purple • Advantages are a brand being known are discussed
  • 8. Evaluative Conditioning Procedures and the Resilience of Conditioned Brand Attitudes • Evaluative conditioning, or the pairing of a brand name product with a positive to change brand attitudes • The brand attitude changes happens either by establishing a memory link between the brand and a positive • Eliminate interference from external information in regards to the brand and use moral persuasion tactics for brand trust • Repeatedly affecting a person with a brand image has been shown to link the brand to that mood
  • 9. Establishing the Charles Kennedy Brand: A Strategy for an Election the Result of which is a Foregone Conclusion. • Eliminated after further research • Outlined history of the UK Liberal Democratic Party • How the strategy for the General Election campaign evolved within the party • Traces the presentation of Charles Kennedy MP as the new leader of the Liberal Democrats • The allocation of campaign resources and key events impacting upon the campaign
  • 10. Research questions and hypothesis Q1: Does a corporate brand play a role in the success of a business? H1: A corporate brand plays a significant role in the success of a business because the brand represents the message of a company.
  • 11. Methodology used • Textual Analysis - Evaluate level of effectiveness (of brands overtime) • Note reasons for impact to business and society as a whole • General examination of meaning - Burkean Analysis’s Dramatistic Pentad Examining the act, scene, agent, agency and purpose Why are brands necessary?
  • 12. Methodology used (cont.) • EbscoHost database used to obtain five peer reviewed, scholarly journal articles in regard to different aspects of the corporate branding spectrum • Each of these articles had a significant focus regarding brand • Three corresponding articles were chosen because they covered the relationship of color, a perceived fit of a parent brand using explanatory links and because they dissect the process of conditioned brand attitudes overtime
  • 14. Results: Colors, Brands, and Trademarks: Cadbury Brand • Color trademarking • “Although initially developed as an identifying device, trademarks also simplify a consumers purchase process.” • Trademarked brand becomes a description of what the product it is, it may fall into the generic category although even when it is already trademarked (Ex. Scotch Tape) ^Hoek, J., & Gendall, P. (2010). Colors, Brands, and Trademarks. Journal Of Advertising Research, 50(3), 316-322. doi:10.2501/S0021849910091476
  • 15. Results: Colors, Brands, and Trademarks: Cadbury Brand (Cont.) • “Over the last decade, several companies have registered colors as trademarks after demonstrating that a particular color has become consistently linked with a specific brand this it has acquired a secondary meaning.” • Courts found consumers might use a color to identify products where trademarks were undistinguishable (Ex. Qualitex) ^Hoek, J., & Gendall, P. (2010). Colors, Brands, and Trademarks. Journal Of Advertising Research, 50(3), 316-322. doi:10.2501/S0021849910091476
  • 16. Results: Colors, Brands, and Trademarks: Cadbury Brand (Cont.) • Color-card method • The color purple was strongly associated with the Cadbury brand and few other respondents cited purple with any other brands • A color-wheel method • All three existing brands had strong associations with the colors that dominate their packaging • Choice modeling method • Cadbury-purple brand/color combination had the highest utility in the choice-modeling analysis, indicating that other brands were less attractive ^Hoek, J., & Gendall, P. (2010). Colors, Brands, and Trademarks. Journal Of Advertising Research, 50(3), 316-322. doi:10.2501/S0021849910091476
  • 17. Results: Communication Strategies for Brand Extensions: Enhancing Perceived Fit by Establishing Explanatory Links • “ Any parent brand association, including category, brand concept, or brand-specific associations, can connect the parent brand with an extension and serve as a basis for a perceived fit.” • Brand was described as a memory with dominant inner meanings and symbolism with consumers, attributes, benefits and image/graphic related associations • Conceptualized the cementing of a good brand in memory by its relationship to a certain attribute, benefit or image-related association ^Bridges, S., Keller, K., & Sood, S. (2000). Communication Strategies for Brand Extensions: Enhancing Perceived Fit by Establishing Explanatory Links
  • 18. Results: Communication Strategies for Brand Extensions: Enhancing Perceived Fit by Establishing Explanatory Links (Cont.) • There is a a perceived fit between a parent brand and a consumer’s attitude when they evaluate a new product • If a product is bad, it negatively impacts the parent brand and ruins the reputation of the brand identity and brand trust • “Brand associations by definition can be any association linked to the brand in memory, including attributes, benefits, users, packaging, pricing, etc. • Ex. Tiffany’s Jewelry ^Bridges, S., Keller, K., & Sood, S. (2000). Communication Strategies for Brand Extensions: Enhancing Perceived Fit by Establishing Explanatory Links
  • 19. Results: Evaluative Conditioning Procedures and the Resilience of Conditioned Brand Attitudes • “Evaluative conditioning is evidenced by an affective response to an initially neutral conditioned stimulus subsequent to its pairing with a valence unconditioned stimulus” • Proven that the repeated pairings of a brand and a pleasant event create a memory association between the two, therefore the brand with a pleasant event, theme, motif, or symbol attached to it has a more of a favorable effect on the consumer • Sweldons experiment on effective stimulus reevaluation provided evidence that both indirect and direct responses can result from evaluative condition processes ^Sweldens, S., J. Van Osselaer, S. M., & Janiszewski, C. (2010). Evaluative Conditioning Procedures and the Resilience of Conditioned Brand Attitudes
  • 20. Results: Evaluative Conditioning Procedures and the Resilience of Conditioned Brand Attitudes (Cont.) • Brands do this overtime with evaluative conditioning and continuous marketing, promotion and advertising with common ideas, images and themes ^Sweldens, S., J. Van Osselaer, S. M., & Janiszewski, C. (2010). Evaluative Conditioning Procedures and the Resilience of Conditioned Brand Attitudes
  • 21. Results: Executive Insights: Integrating Branding Strategy Across Markets: Building International Brand Architecture • Firms that are involved in closely related product lines or businesses that share a common technology rely on similar core competencies • Cultural embeddedness is the ingrained beliefs inherent in a market a brand is trying to target. There are different variants depending on the culture of the people in each market • Cater to the needs of people • Ex. Food, Tea vs. Beer ^Douglas, S. P., Craig, C., & Nijssen, E. J. (2001). Executive Insights: Integrating Branding Strategy Across Markets: Building International Brand Architecture
  • 22. Results: Executive Insights: Integrating Branding Strategy Across Markets: Building International Brand Architecture (Cont.) • Competitive market structure • “If strong local, national, or regional competitors as well as global competitors are present in a given national or regional market, the use of multitier branding structure is desirable” • Coca-Cola (Multitier Branding Structure) • Coca-Cola has a particular pear tasting Coca- Cola soda for Turkey and a berry version of Fanta for Germany’s market ^Douglas, S. P., Craig, C., & Nijssen, E. J. (2001). Executive Insights: Integrating Branding Strategy Across Markets: Building International Brand Architecture
  • 23. Discussion • A brand plays a significant role in the success of a business because the brand represents the message of a company • Proven and also repeatedly reaffirmed throughout all research done in these peer reviewed, scholarly articles • Successful branding campaigns were proven effective throughout most mediums • If a brand does not accurately represent the parent brand and shows any kind of disarray in regards to the parent brand, it loses the credibility of the established and well-known brand
  • 24. Discussion (Cont.) • If the company loses their parent brand’s credibility because the product fails to live up to the satisfaction of a consumer, the company’s overall image will suffer • A positive branding strategy should be in place so consumers have much more of an easier time connecting with the product whilst knowing the ideals embodied in that product • Customer satisfaction is the true reason for a successful branding strategy (Ex. Qualitex)
  • 25. Discussion (Cont.) • Much easier to buy or consume products from a particular brand if it is iconic, has its own style, themes, and motifs that correspond with the style, themes and motifs a consumer themselves thinks they would like to embody • A good example of a consumer’s embodiment of product style is a brand’s movement to be environmentally friendly • Recyclable T-Shirt at PacSun - Appeals to a consumer’s sense of self-worth and well being knowing they are doing something to help the environment • Ex. Tom’s Shoes
  • 26. Recommendations for further research • There are many options when it comes to researching the effectiveness of corporate brands that were not mentioned in this research mainly because of the space allotted • Experimental results from each of the scholarly, peer-reviewed articles reviewed in this paper should be used in future research • Base experiments off the highlighted studies • Eliminate the Charles Kennedy Brand source
  • 27. Recommendations for further research (Cont.) • A visual style guide from an existing successful company should be showcased • Highlight the necessity of maintaining the parent-brand image throughout branching products
  • 29. Accomplishments • This research shows the absolute positive or negative effectiveness a brand has on a successful company or organization