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A POLYCOM DATA SHEET

Polycom SoundStation Duo™
®

Dual-mode Conference Phone

The obvious choice for crystal clear group audio conferencing
Large organization or small, thousands of conference rooms or just one, you have
a need to bring dispersed teams, business partners, and customers together to
communicate and collaborate. Conference phones from Polycom have become the
de facto standard for connecting groups of people across multiple locations. With the
Polycom SoundStation Duo™ conference phone, Polycom has taken the concepts of
group productivity tool and standard office workhorse to a new level for small to midsize
rooms, delivering the ultimate in deployment flexibility, ease of use, and audio quality.
®

Unrivaled Investment Protection with the Broadest Connection Options
Whether you currently have a traditional circuit-switched connection or have already
migrated to Voice over IP (VoIP) telephony, the Polycom SoundStation Duo phone
works. In VoIP environments, the SoundStation Duo conference phone delivers the
most robust standards-based interoperability in the industry.

Lower Cost of Deployment and Administration
Setting up the SoundStation Duo phone is simple with a Web-based tool that also
provides configuration options and facilitates online software upgrades. The phone’s
large backlit display offers easily visible call information, telephone functions, and broad
multi-language support.

Crystal-clear Voice Conferencing with No Compromises
Backed by Polycom’s legendary audio technology, the SoundStation Duo phone
delivers remarkably clear voice quality. From Polycom HD Voice™ technology and
full-duplex audio to the latest in echo cancellation and resistance to mobile phone
and wireless device interference, the SoundStation Duo conference phone delivers
unrivaled group conferencing experiences without distractions.

Benefits
•	  uilt-in investment protection – Use in
B
analog or IP mode and keep it up-to-date
with simple online software upgrades

•	  obust interoperability – Compatible
R
with a broad array of IP call platforms
to maximize voice quality and feature
availability while simplifying management
and administration

•	  usiness continuity – Auto failover from
B
IP to analog and failback for continuous
operation in case of a network failure

•	  nparalleled voice clarity – Polycom HD
U
Voice technology makes your IP conference
calls more effective and productive

•	  asy to deploy and administer – Web
E
configuration tool eliminates the need for a
boot server

About Polycom
Polycom, Inc. (Nasdaq: PLCM) is a global leader in unified communications solutions
with industry-leading telepresence, video, voice, and infrastructure solutions built
on open standards. Polycom powers smarter conversations, transforming lives and
businesses worldwide.
Learn what Polycom solutions can do for your organization. Visit us at www.polycom.
com or call 1-800-POLYCOM to speak with a Polycom representative.

•	  uperior call handing, security, and
S
provisioning – Leveraging the most
advanced IP endpoint software in the
industry

•	  nmatched flexibility – Connect to mobile
U
phones and PCs for Internet dialing
Polycom SoundStation Duo Conference Phone Features and Specifications
Power

•	 IEEE 802.3af Power over Ethernet
•	  ptional external universal AC power supply:
O
100-240V, 24V, 0.5A, 2.5mm DC plug

Display

•	 Size (pixels): 248 x 68 (W x H)
•	  hite LED backlight with custom intensity control
W

Keypad

•	 Standard 12-key keypad
•	 Context-dependent soft keys: 4
•	  n-hook/Off-hook, conference, redial, mute,
O
volume up/down, menu, navigation keys

Audio Features
•	
•	
•	
•	
•	
•	
•	
•	
•	
•	
•	
•	
•	
•	

3 cardioid microphones: 200-7000 Hz
L
 oudspeaker frequency response: 220-7000 Hz
10ft (3m) microphone pickup
V
 olume: Adjustable to 86 dB at 0.5 meter
peak volume
I
ndividual volume settings with visual
feedback for each audio path
Voice activity detection
Comfort noise fill
D
 TMF tone generation/DTMF event RTP payload
Low-delay audio packet transmission
Adaptive jitter buffers
Packet loss concealment
Acoustic echo cancellation
Background noise suppression
Supported Codecs:
- G.71 (A-law and Mu-law)
1
- G.729a (Annex B)
- G.722
- iLBC 13.33 and 15.2kbps

SIP Call Handling Features
•	
•	
•	
•	
•	
•	
•	
•	
•	
•	
•	
•	

Call hold*
Call transfer, divert (forward) and pickup
D
 istinctive incoming call treatment/call waiting
A
 dvanced Local three-way conferencing
(conference, join, split, hold, resume)
One-touch speed dial, redial*
Remote missed call notification
Automatic off-hook call placement
SIP URI dialing
Do not disturb function
Shared call/bridged line appearance
Busy Lamp Field (BLF)
Multicast Group Paging and Push-to-Talk

Other Features
•	
•	
•	
•	
•	
•	
•	
•	

Automated failover (SIP to PSTN)
SIP Server Redundancy
Time and date display/call timer
U
 ser-configurable contact directory and call
history (missed, placed, and received)
Corporate Directory (LDAP) support
User selectable ringer tones
Wave file support for call progress tones
Unicode UTF-8 character support

•	  ultilingual user interface encompassing
M
Simplified Chinese, Traditional Chinese
Danish, Dutch, English (Canada /US/UK),
French, German, Italian, Japanese, Korean,
Norwegian, Polish, Portuguese, Russian,
Slovenian, Spanish, Swedish
•	 Called, connected party information
•	 Support for multiple Caller ID standards**:
- Bellcore Type 1
- ETSI
- DTMF

Interfaces

•	 Ethernet 10/100 Base-T
•	  wo-wire RJ-1 analog PBX or public
T
1
switched telephone network interface
•	 2.5mm connection port***
•	 2 RJ9 expansion microphone ports

Network and Provisioning

•	 P Address Configuration: DHCP and Static IP
I
•	 Time synchronization with SNTP server
•	 FTP/TFTP/FTPS/HTTP/HTTPS serverbased central provisioning for mass
deployments. Provisioning server redundancy
supported.
•	  eb portal for individual unit configuration
W
and online software upgrade
•	  oS Support -- IEEE 802.1p/Q tagging
Q
(VLAN), Layer 3 TOS and DSCP
•	  etwork Address Translation (NAT) support - static
N
•	 RTCP support (RFC 1889)
•	 Configuration import/export
•	 Local digit map (dialing plan)
•	 Hardware diagnostics
•	 Status and statistics
•	 Reset to factory settings

Security
•	
•	
•	
•	
•	

Transport Layer Security (TLS)
Encrypted configuration files
Digest authentication
Password login
S
 upport for URL syntax with password for
boot server
•	 HTTPS secure provisioning
•	 Support for signed software executables
•	 IEEE 802.1x Network Access Control

Safety
•	
•	
•	
•	
•	
•	
•	

CE Mark
EN60950-1
IEC60950-1
UL60950-1
CAN/CSA C22.2 No.60950-1-03
AS/NZS60950-1
RoHS Compliant

EMC
•	
•	
•	
•	

FCC Part 15 (CFR 47) Class B
ICES-003 Class B
EN55022 Class B
CISPR22 Class B

•	 AS/NZS CISPR22 Class B
•	 VCCI Class B
•	 EN22024

Telecom
•	
•	
•	
•	
•	
•	
•	
•	

FCC Part 68
AS/ACIF S002
AS/ACIF S004
ANATEL
Telepermit
KC
GOST-R
TRA

Protocol Support

•	 ETF SIP (RFC 3261 and companion RFCs)
I

SoundStation Duo ships with the following:
•	 Telephone Console
•	  1-ft (6.4-m) combined analog and Ethernet
2
cable with Power Injection Module
•	 Universal Power Supply 24V, 0.5A
•	 7-ft (2.1-m) region-specific power cord
•	 7-ft (2.1-m) Ethernet cable
•	 7-ft (2.1-m) telephony cable (RJ1
1)
•	 Quick Start Guide

Accessories

•	 2 expansion microphones 200 - 7000 Hz

Environmental Conditions

•	 Operating temperature: 32° - 104° F (0° - 40° C)
•	 Relative humidity: 20%-85% (non-condensing)
•	 Storage temperature: -22° - 131°F (-30° - 55°C)

Warranty
•	 1-year

Country of Origin
•	 China

Phone Dimensions

•	  5.6 x 12.9 x 2.5 in (34.6 x 32.7 x 6.4 cm)
1
(L x W x H)

Phone Console Weight
•	 1.62 lb (0.74 kg)

Box Dimensions

•	  3.9 x 18 x 3.7 in (35.3 x 45.8 x 9.4 cm)
1
(L x W x H)

Box Weight

•	 4.56 lb (2.06 kg)
* Also available in PSTN mode
** Due to the diversity of Caller ID standards,
some features may not be available in all areas.
In addition, the quality of the telephone line
connection may affect Caller ID functionality.
Caller ID service may require a subscription from
a service provider in your area.
*** SoundStation Duo uses a cable that
connects to a standard 2.5mm headset
connector. If your mobile phone model or PC
does not support this type of connection you will
need an adapter (not included).

Polycom Worldwide Headquarters
4750 Willow Road, Pleasanton, CA 94588
1.800.POLYCOM or +1.925.924.6000
www.polycom.com
© 2011 Polycom, Inc. All rights reserved. POLYCOM®, the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered
and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means,
for any purpose other than the recipient’s personal use, without the express written permission of Polycom.
3345_081
1

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Polycom soundstation duo data sheet

  • 1. A POLYCOM DATA SHEET Polycom SoundStation Duo™ ® Dual-mode Conference Phone The obvious choice for crystal clear group audio conferencing Large organization or small, thousands of conference rooms or just one, you have a need to bring dispersed teams, business partners, and customers together to communicate and collaborate. Conference phones from Polycom have become the de facto standard for connecting groups of people across multiple locations. With the Polycom SoundStation Duo™ conference phone, Polycom has taken the concepts of group productivity tool and standard office workhorse to a new level for small to midsize rooms, delivering the ultimate in deployment flexibility, ease of use, and audio quality. ® Unrivaled Investment Protection with the Broadest Connection Options Whether you currently have a traditional circuit-switched connection or have already migrated to Voice over IP (VoIP) telephony, the Polycom SoundStation Duo phone works. In VoIP environments, the SoundStation Duo conference phone delivers the most robust standards-based interoperability in the industry. Lower Cost of Deployment and Administration Setting up the SoundStation Duo phone is simple with a Web-based tool that also provides configuration options and facilitates online software upgrades. The phone’s large backlit display offers easily visible call information, telephone functions, and broad multi-language support. Crystal-clear Voice Conferencing with No Compromises Backed by Polycom’s legendary audio technology, the SoundStation Duo phone delivers remarkably clear voice quality. From Polycom HD Voice™ technology and full-duplex audio to the latest in echo cancellation and resistance to mobile phone and wireless device interference, the SoundStation Duo conference phone delivers unrivaled group conferencing experiences without distractions. Benefits • uilt-in investment protection – Use in B analog or IP mode and keep it up-to-date with simple online software upgrades • obust interoperability – Compatible R with a broad array of IP call platforms to maximize voice quality and feature availability while simplifying management and administration • usiness continuity – Auto failover from B IP to analog and failback for continuous operation in case of a network failure • nparalleled voice clarity – Polycom HD U Voice technology makes your IP conference calls more effective and productive • asy to deploy and administer – Web E configuration tool eliminates the need for a boot server About Polycom Polycom, Inc. (Nasdaq: PLCM) is a global leader in unified communications solutions with industry-leading telepresence, video, voice, and infrastructure solutions built on open standards. Polycom powers smarter conversations, transforming lives and businesses worldwide. Learn what Polycom solutions can do for your organization. Visit us at www.polycom. com or call 1-800-POLYCOM to speak with a Polycom representative. • uperior call handing, security, and S provisioning – Leveraging the most advanced IP endpoint software in the industry • nmatched flexibility – Connect to mobile U phones and PCs for Internet dialing
  • 2. Polycom SoundStation Duo Conference Phone Features and Specifications Power • IEEE 802.3af Power over Ethernet • ptional external universal AC power supply: O 100-240V, 24V, 0.5A, 2.5mm DC plug Display • Size (pixels): 248 x 68 (W x H) • hite LED backlight with custom intensity control W Keypad • Standard 12-key keypad • Context-dependent soft keys: 4 • n-hook/Off-hook, conference, redial, mute, O volume up/down, menu, navigation keys Audio Features • • • • • • • • • • • • • • 3 cardioid microphones: 200-7000 Hz L oudspeaker frequency response: 220-7000 Hz 10ft (3m) microphone pickup V olume: Adjustable to 86 dB at 0.5 meter peak volume I ndividual volume settings with visual feedback for each audio path Voice activity detection Comfort noise fill D TMF tone generation/DTMF event RTP payload Low-delay audio packet transmission Adaptive jitter buffers Packet loss concealment Acoustic echo cancellation Background noise suppression Supported Codecs: - G.71 (A-law and Mu-law) 1 - G.729a (Annex B) - G.722 - iLBC 13.33 and 15.2kbps SIP Call Handling Features • • • • • • • • • • • • Call hold* Call transfer, divert (forward) and pickup D istinctive incoming call treatment/call waiting A dvanced Local three-way conferencing (conference, join, split, hold, resume) One-touch speed dial, redial* Remote missed call notification Automatic off-hook call placement SIP URI dialing Do not disturb function Shared call/bridged line appearance Busy Lamp Field (BLF) Multicast Group Paging and Push-to-Talk Other Features • • • • • • • • Automated failover (SIP to PSTN) SIP Server Redundancy Time and date display/call timer U ser-configurable contact directory and call history (missed, placed, and received) Corporate Directory (LDAP) support User selectable ringer tones Wave file support for call progress tones Unicode UTF-8 character support • ultilingual user interface encompassing M Simplified Chinese, Traditional Chinese Danish, Dutch, English (Canada /US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish • Called, connected party information • Support for multiple Caller ID standards**: - Bellcore Type 1 - ETSI - DTMF Interfaces • Ethernet 10/100 Base-T • wo-wire RJ-1 analog PBX or public T 1 switched telephone network interface • 2.5mm connection port*** • 2 RJ9 expansion microphone ports Network and Provisioning • P Address Configuration: DHCP and Static IP I • Time synchronization with SNTP server • FTP/TFTP/FTPS/HTTP/HTTPS serverbased central provisioning for mass deployments. Provisioning server redundancy supported. • eb portal for individual unit configuration W and online software upgrade • oS Support -- IEEE 802.1p/Q tagging Q (VLAN), Layer 3 TOS and DSCP • etwork Address Translation (NAT) support - static N • RTCP support (RFC 1889) • Configuration import/export • Local digit map (dialing plan) • Hardware diagnostics • Status and statistics • Reset to factory settings Security • • • • • Transport Layer Security (TLS) Encrypted configuration files Digest authentication Password login S upport for URL syntax with password for boot server • HTTPS secure provisioning • Support for signed software executables • IEEE 802.1x Network Access Control Safety • • • • • • • CE Mark EN60950-1 IEC60950-1 UL60950-1 CAN/CSA C22.2 No.60950-1-03 AS/NZS60950-1 RoHS Compliant EMC • • • • FCC Part 15 (CFR 47) Class B ICES-003 Class B EN55022 Class B CISPR22 Class B • AS/NZS CISPR22 Class B • VCCI Class B • EN22024 Telecom • • • • • • • • FCC Part 68 AS/ACIF S002 AS/ACIF S004 ANATEL Telepermit KC GOST-R TRA Protocol Support • ETF SIP (RFC 3261 and companion RFCs) I SoundStation Duo ships with the following: • Telephone Console • 1-ft (6.4-m) combined analog and Ethernet 2 cable with Power Injection Module • Universal Power Supply 24V, 0.5A • 7-ft (2.1-m) region-specific power cord • 7-ft (2.1-m) Ethernet cable • 7-ft (2.1-m) telephony cable (RJ1 1) • Quick Start Guide Accessories • 2 expansion microphones 200 - 7000 Hz Environmental Conditions • Operating temperature: 32° - 104° F (0° - 40° C) • Relative humidity: 20%-85% (non-condensing) • Storage temperature: -22° - 131°F (-30° - 55°C) Warranty • 1-year Country of Origin • China Phone Dimensions • 5.6 x 12.9 x 2.5 in (34.6 x 32.7 x 6.4 cm) 1 (L x W x H) Phone Console Weight • 1.62 lb (0.74 kg) Box Dimensions • 3.9 x 18 x 3.7 in (35.3 x 45.8 x 9.4 cm) 1 (L x W x H) Box Weight • 4.56 lb (2.06 kg) * Also available in PSTN mode ** Due to the diversity of Caller ID standards, some features may not be available in all areas. In addition, the quality of the telephone line connection may affect Caller ID functionality. Caller ID service may require a subscription from a service provider in your area. *** SoundStation Duo uses a cable that connects to a standard 2.5mm headset connector. If your mobile phone model or PC does not support this type of connection you will need an adapter (not included). Polycom Worldwide Headquarters 4750 Willow Road, Pleasanton, CA 94588 1.800.POLYCOM or +1.925.924.6000 www.polycom.com © 2011 Polycom, Inc. All rights reserved. POLYCOM®, the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom. 3345_081 1