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Vodafone Event Deepak Bhatia June 12, 2010
World Bank ICT Landscape Public Sector Governance  Urban Development Rural Development Standards & Inter- operability PPP Environment & Natural Resource  Management Health & Education But what about the trucks? Private Sector Development ICT  Capacity Building Legal, Regulatory Framework Institutional Framework ICT enablement of Sectors CAS SDPRP/PRSP ICT Infrastructure Enabling Environment Framework for Intervention Social Development & Social Protection
Bank Portfolio reflects significant investment in ICT ,[object Object],[object Object],1: Refers to the total number of projects reviewed (1630) as part of the ICT dimension study – as of Nov 2006 2: Only includes pipeline projects with clear ICT components identified 3: ‘Other’ includes projects other than investment lending (incl. GPP, IDF, GEF, Special funds etc) 1,071 467 6,198 7,736 ICT Commitment Amt. US$M 5,587 1,568 64,969 72,124 IBRD/IDA Amount  US$M 90 Other 3 19 Pipeline 2 930 Portfolio 1,039 Total No. of Projects identified with ICT    
The number of Projects with ICT is growing About 150 new projects (out of 250) containing ICT components enter the portfolio per annum
ICT in Bank Operations: Applications for the Sectors Rural Development   STRATEGIC FOCUS POTENTIAL OF ICT ,[object Object],BANK PROJECT EXAMPLES ,[object Object],[object Object],[object Object],UKRAINE  Rural Land Titling & Cadastre Devt Project, ($195 Mil):   Computerized cadastre system for improving land taxes; quality of information for social service planning INDIA: Tamil  Nadu Irrigated Agriculture Modernization & Water-Bodies Restoration and Management Project ($475 Mil): ICT for agricultural education & knowledge management PHILIPPINES  Diversified Farm Income & Market Development, ($70 mil); Information system on agricultural prices/ volumes traded to improve & expand markets PHILIPPINES  E-Commerce for Farmers: ($ 850,000): InfoDev project to develop electronic marketing site and computer literacy training programs for business development Rural  Governance Agriculture Rural  Markets Non-farm Income Generation
ICT in Bank Operations: Applications for the Sectors   Urban Development STRATEGIC FOCUS POTENTIAL OF ICT ,[object Object],BANK PROJECT EXAMPLES ,[object Object],[object Object],[object Object],CHINA:  Wuhan Urban Transport; (US$ 598.2 mil): Project aims to Improve urban transport arrangements through an MIS for fleet management, including use of GPS units. PERU:  Institutional Capacity for Sustainable Fiscal Decentralization ($8.8 Mil): Strengthening regional and local government institutions via information systems  GUATEMALA:  Land Administration Project, ($31 Mil) developing cadastral and registral databases, and fully computerized administrative & accounting systems Urban Planning Decentral- ization Land Management Civic Empowerment
ICT in Bank Operations: Applications for the Sectors Private Sector Development  STRATEGIC FOCUS POTENTIAL OF ICT ,[object Object],BANK PROJECT EXAMPLES ,[object Object],[object Object],[object Object],TUNISIA:  ICT Sector Development Project: ($ 1.03 million): Supports opening up of the ICT sector to private participation and competition GHANA : e-Ghana Project: generate increased employment in the ITES (notably BPO) sector, and improve access to information/transaction capabilities for businesses in selected districts  CAMBODIA:  Trade Facilitation and Competitiveness ($10 Mil): Deployment of ICT for automation of customs functions; IT training, Installation; Website development SME  Support ICT Sector Development Stimulation of Domestic Industry  Trade & Integration
ICT in Bank Operations: Applications for the Sectors   Public Sector Reform (E-Government) STRATEGIC FOCUS POTENTIAL OF ICT ,[object Object],BANK PROJECT EXAMPLES ,[object Object],[object Object],[object Object],SRI LANKA : e-Sri Lanka Program; (US$ 50 mil): Creation of a ‘single window’ for gov services; inter-connected government agencies for improved productivity CHILE : Public Expenditure Management Project, ($23 Mil)  improve transparency of public finance via a modern and integrated IFMIS GUATEMALA:  GT TAX ADMIN. TAL, ($28 Mil): Computerized tax collection sytem to improve convenience to citizens and accuracy in revenue collection EL SALVADOR:  Judicial Modernization Project; ($ 24 mil) automates case management programs, and provides e-learning for judicial employees  Administrative Reform Anti- Corruption Citizen-centric Governance Law & Justice
ICT in Bank Operations: Applications for the Sectors Health & Education STRATEGIC FOCUS POTENTIAL OF ICT ,[object Object],BANK PROJECT EXAMPLES ,[object Object],[object Object],[object Object],COSTA RICA : Equity and Efficiency of Education ($ 51 mil): Development of an Education MIS; Distance Education training for teachers, and the networking of rural schools.  BRAZIL : VIGISUS APL 2, ($100 Mil):- Improved disease surveillance & Control via access to quality  information from ICT systems NICARAGUA  Health Sector II, ($82 mil) Institutional strengthening of Ministry of Health, via Information systems to make it responsive to the needs of its different end users (central MOH, hospitals and municipalities).  Access &  Quality Of Education Disease Control Delivery of  Health Care Health Administration
ICT in Bank Operations: Applications for the Sectors Environment & Natural Resource Management STRATEGIC FOCUS POTENTIAL OF ICT ,[object Object],BANK PROJECT EXAMPLES ,[object Object],CHINA, SLOVAKIA, FRANCE : Data Fusion for Flood Analysis and Decision Support (US$4.2 million), infoDev: Aims to create a Decision Support System to provide solutions for flood prevention & protection, with near real-time prediction capabilities. BOSNIA & HERZEGOVINA : Forest Dev/Conservation TA: (US$ 5 million), The project will install computer hardware, software and networking equipment for Forest Offices to better manage natural resource information. A Forest Management Information System worth 2.3 million will be developed as part of project requirements.  Water  Management Environmental Monitoring
ICT in Bank Operations: Applications for the Sectors   Social Development & Social Protection STRATEGIC FOCUS POTENTIAL OF ICT ,[object Object],BANK PROJECT EXAMPLES ,[object Object],[object Object],[object Object],BURKINA FASO : Development of the National Statistical System ($10 Mil) builds capacity to utilize timely, accurate quantitative and qualitative information to monitor progress towards national development goals, including MDGs LATVIA  Welfare Reform Project (WB): development of a more efficient, effective social welfare system through strategic use of ICT.  BANGLADESH : Expanding Mobile Services and Empowering Women 1999; US$ 18.3 million (IFC) Provides access to mobile phone services for approximately 30 million people living in rural areas, particularly local women Poverty  Strategy  Development Social Risk Mitigation Gender Civic  Empowerment
ICT investments can have a high impact ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Country Type of government  application  Number of days to  process before  application  Number of days to process  after application  Brazil Registration of 29  documents Several days 20 30 minutes per document, one day  for business licenses Chile Taxes online 25 days  12 hours China Online application  for 32 business  services 2 - 3 months for business  license  Several visits to  multiple offices for  filings 10 - 15 days for business license Several seconds for routine filing for  companies India, Andhra  Pradesh Valuation of  Property Few days 10 minutes Land Registration 7 - 15 days 5 minutes India, Karnataka Updating Land  Registration 1 - 2 y ears 30 days for approval, request  completed on demand Obtaining Land Title  Certificate 3 - 30 days 5 - 30 minutes India, Gujarat Interstate Check  Posts for Trucks 30 minutes 2 minutes Jamaica  Customs Online 2 - 3 day for brokers to  process entry 3 - 4 hours Philippines Customs Online 8 days to release cargo  4 hours  – 2 days to release cargo Singapore Issue of Tax  Assessments 12 - 18 months 3 - 5 months Source: Subash Bhatnagar and Arsala Deane (World Bank, 2003). ICT investments can have a high impact
BUT ICT investments are also high-risk …   ,[object Object],[object Object],[object Object],Source:  Richard Heeks. 2003. “ Most e-Government-for-Development Projects Fail:  How Can Risks be Reduced ?”. IDPM i-Government Working Paper no. 14 e-Government initiatives in  Developing/Transitional Countries Partial  Failures  50% Total Failures 35% Successes 15%
Move to Mobile ,[object Object]
Mobile Communication Transformed Society Mobile Communication Literally Transformed Society  as its Outreach Increased Source:  Com MN SM Market Assessment and  Klaus Estenfeld y, November, 2006; Top appealing use case Ø phone cost (US $)  1,000    200   40  Ø Cost / minute (US $) Cell phone users  (world) 200,000   2.2 BLN   4 BLN    “ Voice calling  from a car” “ Mobile entertainment  anywhere” “ Mobile communication for everyone”    (2.5 cent) 45 cent 8.1 cent 5.0 cent (1.6 cent) World (India) ,[object Object],[object Object],early 1985
Mobile trends Mobile phones have narrowed the gaps in voice communications worldwide Some developing countries are beginning to leapfrog OECD counterparts Mobile phones worldwide, millions Mobile density, per 100 pop.
The Diffusion of Mobile Applications is Fast   ICTs and Mobile Applications’ Diffusion is Tangible Across Sectors Source: DFINTL, CITPO Analysis, December 2009
Mobile Applications Potential for Growth is still Largely Untapped Even in Countries with 100% Mobile Penetration, Policy/regulatory Steps are to be Taken to Increase Access to Mobile Citizen Services Source: CITPO Analysis, 2009
Key Areas Where Mobile Applications are Already Wide-spread Source: Mobileactive.org, CITPO Analysis, 2010 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mobile Trends for the Next 10 years Mobile Applications will Continue to Expand into Social Development Area
Top 5 Mobile Applications in 2012 Gartner Listed Top 5 Mobile Applications Based on their Impact on Consumers and Industry Players in the Upcoming Years Source: CITPO Analysis, February 2010
Impact of ICTs on GDP growth Impact of a 10% increase in the penetration of ICTs on GDP per capita, 1980-2006 ,[object Object],[object Object],Implication:  Future Mobile broadband could have a greater development impact than mobile voice when available
Mobiles and economic growth – some evidence Serbia Pakistan Bangladesh Contribution of mobile comms to total GDP, 2007 Source:  Deloitte, cited in World Bank (2008), “The role of mobile phones in sustainable rural poverty reduction” ,[object Object],[object Object],[object Object],[object Object],[object Object],Malaysia Thailand Ukraine 7% 6% 5% 4% 3% 2% 1% 0%
mHealth application – Example of social networking   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
Change in behavior (with positive effects due to social networking) ,[object Object],[object Object],[object Object],[object Object]
Final caveat ,[object Object],[object Object],[object Object],[object Object],[object Object]
Special thanks to ,[object Object],[object Object],[object Object],[object Object],[object Object]

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Worldbank

  • 1. Vodafone Event Deepak Bhatia June 12, 2010
  • 2. World Bank ICT Landscape Public Sector Governance Urban Development Rural Development Standards & Inter- operability PPP Environment & Natural Resource Management Health & Education But what about the trucks? Private Sector Development ICT Capacity Building Legal, Regulatory Framework Institutional Framework ICT enablement of Sectors CAS SDPRP/PRSP ICT Infrastructure Enabling Environment Framework for Intervention Social Development & Social Protection
  • 3.
  • 4. The number of Projects with ICT is growing About 150 new projects (out of 250) containing ICT components enter the portfolio per annum
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Country Type of government application Number of days to process before application Number of days to process after application Brazil Registration of 29 documents Several days 20 30 minutes per document, one day for business licenses Chile Taxes online 25 days 12 hours China Online application for 32 business services 2 - 3 months for business license Several visits to multiple offices for filings 10 - 15 days for business license Several seconds for routine filing for companies India, Andhra Pradesh Valuation of Property Few days 10 minutes Land Registration 7 - 15 days 5 minutes India, Karnataka Updating Land Registration 1 - 2 y ears 30 days for approval, request completed on demand Obtaining Land Title Certificate 3 - 30 days 5 - 30 minutes India, Gujarat Interstate Check Posts for Trucks 30 minutes 2 minutes Jamaica Customs Online 2 - 3 day for brokers to process entry 3 - 4 hours Philippines Customs Online 8 days to release cargo 4 hours – 2 days to release cargo Singapore Issue of Tax Assessments 12 - 18 months 3 - 5 months Source: Subash Bhatnagar and Arsala Deane (World Bank, 2003). ICT investments can have a high impact
  • 14.
  • 15.
  • 16.
  • 17. Mobile trends Mobile phones have narrowed the gaps in voice communications worldwide Some developing countries are beginning to leapfrog OECD counterparts Mobile phones worldwide, millions Mobile density, per 100 pop.
  • 18. The Diffusion of Mobile Applications is Fast ICTs and Mobile Applications’ Diffusion is Tangible Across Sectors Source: DFINTL, CITPO Analysis, December 2009
  • 19. Mobile Applications Potential for Growth is still Largely Untapped Even in Countries with 100% Mobile Penetration, Policy/regulatory Steps are to be Taken to Increase Access to Mobile Citizen Services Source: CITPO Analysis, 2009
  • 20.
  • 21. Mobile Trends for the Next 10 years Mobile Applications will Continue to Expand into Social Development Area
  • 22. Top 5 Mobile Applications in 2012 Gartner Listed Top 5 Mobile Applications Based on their Impact on Consumers and Industry Players in the Upcoming Years Source: CITPO Analysis, February 2010
  • 23.
  • 24.
  • 25.
  • 26.  
  • 27.  
  • 28.
  • 29.
  • 30.

Notas del editor

  1. Mobile Communication literally transformed society as its outreach increased. Early 1985, when the first-generation mobile phones were introduced, the average handset price was about 1000 USD and with a cost of 45 cents/minute, only 200 thousand people could afford them at the very beginning. Then, economies of scale and other factors at play brought the costs down and in 2006 there were more than 2 billion mobile users in the word, for an average price of handset of 200 USD and around 8 cents/minute cost of calling. This marked the beginning of a new era – the” mobile entertainment anywhere” – with mobile communication enriched with data access, beyond usual voice calling. However, we are still far from an universal access to mobile communication and information. It’s only in 2010 that we started envisioning with confidence the “mobile for everyone” scenario, as the handset phone cost drops to as low as 40 USD for unsophisticated models and, most importantly, the cost for the mobile communication in many countries is not higher than 5 cents/minute (with outstanding exceptions in India where it is already lower than 2 cents/minute). Forecasts for end 2010 announce about 4.5 billion mobile users in the world.
  2. Of the four billion mobile subscribers worldwide at the start of this year, more than two-thirds were in the developing countries. Mobile networks have a modular nature, which makes it relatively easy to start a new service and to expand as demand grows. This is particularly appropriate in the developing world. Indeed, the growth in the mobile sector in the developing world now exceeds that of the OECD area to the extent that it is developing countries that now lead. The United Arab Emirates was the first economy worldwide where mobile penetration exceeded 200 per cent. Even at a lower level, developing economies like Jamaica, Gabon, or Jordan, now have more mobile subscribers per 100 inhabitants than, for instance, North America or Japan. This is a reversal of the traditional digital divide and provides a compelling example of “digital leapfrogging”. It also illustrates the success of policies based on open markets. Developing country mobile operators are also responsible for many for the innovations that are shaping the industry worldwide. For instance, SMS first became popular in the Philippines; pre-paid billing was first tried in Kenya and now companies such as Zain, an IFC investee, is eliminating roaming charges in the markets in which it operates in East Africa.
  3. Today's unprecedented economic challenges call for innovative ways in addressing complex development issues. Breakthrough ICT applications can leverage the transformative power of nations and increase the efficiency and transparency of governments across the developing world. ICTs and Mobile Applications have been an engine for economic growth in both developed & developing countries. It comes at no surprise that the market for ICT services continues to expand despite the crisis. In the last year alone, donors spent 5 billion US dollars in this area; Brazil, China and India spent over 100 billion dollars in developing the ICT sector.