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Social Business - 2011
What is Social Business? AIIM defines social business as… “the use of social technologies and processes to improve internal collaboration and external customer engagement.”
Social Business Does your organization utilize social/Enterprise 2.0/collaboration tools INSIDE the organization? 53% of largest orgs.  36% overall N=521
How can your organization benefit from social business?
Social Business - Drivers Which TWO of the following would you say are the key drivers for internal social/enterprise 2.0/ collaboration tools in your organizational unit?  Team collaboration is by far the largest benefit. Reduced travel and meetings cost very low. N=188 Social Business users
Do you need to collaborate with your staff?
Social Business Which of the following social/enterprise 2.0/collaboration tools are in use inside your organization?  Collaboration and communication tools most popular. N=188 Social Business users
Do you need to engage with your customers and partners?
Do you want to improve your business processes?
Social Business - delivery What does your organization use to deliver these kinds of social/enterprise 2.0/collaborative capabilities?  57% using SharePoint. Only 34% using paid-for products. N=188 Social Business users
AIIM is here to help you get connected with social business… http://www.aiim.org/premium
http://www.aiim.org/premium
Why get the Social Business 2011 Toolkit?  http://www.aiim.org/premium
AIIM has done all the work for you. We have researched and gathered the best articles, studies, and information into one document. http://www.aiim.org/premium
Feature Article  from a leading industry expert Top 10 Trends at E2.0 Santa Clara Ultimate Text – Social Business Process Getting to Know Your Users Government Social Business Social Business Roadmap 2011 Business Case and ROI for Social Business ROI Calculator: Building a Case for Social Media …and more… What will you find in this toolkit? http://www.aiim.org/premium
How can you get Social Business 2011? http://www.aiim.org/premium
Are you an AIIM Professional Member? You get it free! Download your copy today at http://www.aiim.org/ecmtoolkits http://www.aiim.org/premium
Not an AIIM Professional Member? You have two choices:  Join AIIM as a Professional Member for $135 and receive the Social Business 2011 Toolkit and all the other toolkits and tools. Buy the Social Business 2011 Toolkit for $99. http://www.aiim.org/premium
Visit http://www.aiim.org/premium and Join today to start receiving your AIIM membership benefits!
What do you get for your annual $135 dues?
Checklists, Guides, & Templates ECM Request for Proposal (RFP) Template How to Get the Most from Your RFP Guide OCR Checklist ECM Checklist Email ROI Calculator Discounts on AIIM Certificate Training Programs Specially Designed Free Essential Training Courses ECM Toolkits Social Business 2011 Records Management 2011 Preparing for ECM Projects Business Process Management Change Management ECM Primer …many more…. AIIM Professional Member Benefits
We are looking forward to welcoming you as an AIIM Professional Member!

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Social business 2011

  • 2. What is Social Business? AIIM defines social business as… “the use of social technologies and processes to improve internal collaboration and external customer engagement.”
  • 3. Social Business Does your organization utilize social/Enterprise 2.0/collaboration tools INSIDE the organization? 53% of largest orgs. 36% overall N=521
  • 4. How can your organization benefit from social business?
  • 5. Social Business - Drivers Which TWO of the following would you say are the key drivers for internal social/enterprise 2.0/ collaboration tools in your organizational unit? Team collaboration is by far the largest benefit. Reduced travel and meetings cost very low. N=188 Social Business users
  • 6. Do you need to collaborate with your staff?
  • 7. Social Business Which of the following social/enterprise 2.0/collaboration tools are in use inside your organization?  Collaboration and communication tools most popular. N=188 Social Business users
  • 8. Do you need to engage with your customers and partners?
  • 9. Do you want to improve your business processes?
  • 10. Social Business - delivery What does your organization use to deliver these kinds of social/enterprise 2.0/collaborative capabilities?  57% using SharePoint. Only 34% using paid-for products. N=188 Social Business users
  • 11. AIIM is here to help you get connected with social business… http://www.aiim.org/premium
  • 13. Why get the Social Business 2011 Toolkit? http://www.aiim.org/premium
  • 14. AIIM has done all the work for you. We have researched and gathered the best articles, studies, and information into one document. http://www.aiim.org/premium
  • 15. Feature Article from a leading industry expert Top 10 Trends at E2.0 Santa Clara Ultimate Text – Social Business Process Getting to Know Your Users Government Social Business Social Business Roadmap 2011 Business Case and ROI for Social Business ROI Calculator: Building a Case for Social Media …and more… What will you find in this toolkit? http://www.aiim.org/premium
  • 16. How can you get Social Business 2011? http://www.aiim.org/premium
  • 17. Are you an AIIM Professional Member? You get it free! Download your copy today at http://www.aiim.org/ecmtoolkits http://www.aiim.org/premium
  • 18. Not an AIIM Professional Member? You have two choices: Join AIIM as a Professional Member for $135 and receive the Social Business 2011 Toolkit and all the other toolkits and tools. Buy the Social Business 2011 Toolkit for $99. http://www.aiim.org/premium
  • 19. Visit http://www.aiim.org/premium and Join today to start receiving your AIIM membership benefits!
  • 20. What do you get for your annual $135 dues?
  • 21. Checklists, Guides, & Templates ECM Request for Proposal (RFP) Template How to Get the Most from Your RFP Guide OCR Checklist ECM Checklist Email ROI Calculator Discounts on AIIM Certificate Training Programs Specially Designed Free Essential Training Courses ECM Toolkits Social Business 2011 Records Management 2011 Preparing for ECM Projects Business Process Management Change Management ECM Primer …many more…. AIIM Professional Member Benefits
  • 22. We are looking forward to welcoming you as an AIIM Professional Member!