In the course of updating my resume, I became frustrated with its format. Resumes are quite valuable as summaries of experience and achievements, useful for the first impression of someone. But they aren't geared for going in depth on particular areas. I wanted something that allowed me to tell a story in a visually compelling way. There are many ways to do so, and infographics have successfully been doing this for a while. So I decided to create an infographic relating my experience at Spigit.

1. VP PRODUCT, SPIGIT
Founded in 2007, Spigit became the
leader in the innovation management
market. The enterprise crowdsourcing
platform is used by the Global 2000 to
source and identify top ideas for growth.
During my time at Spigit, revenue grew 91% annually.
2011
Innovation Management
Adoption Curve
Early
Majority
Late
Majority
Early
Adopters
Laggards
Innovators
2012
$9.0
2010
$5.0
2009
$2.5
$17.4
While revenue growth is high,
innovation management is still
an early adopters market. The
model of success is being defined.
Product work focused on
emerging needs, and discovering
the features that make customers
successful.
Over the course of four years, I led development of
several core features that helped Spigit grow to be
the largest company in its space.
SpigitFusion
Screen ideas for selection
●
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Idea evaluation tools
Task assignment
Analytics track assessments
Customer outcomes satisfied:
●
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Increase input of experts in
innovation process
Reduce cases of ideas dying
from lack of attention
Challenge Events
Focused crowdsourcing initiatives
●
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Time-boxed ideation events
Structured engagement phases
Winning ideas selection
Customer outcomes satisfied:
●
●
Increase ROI by focusing on key
business problems / opportunities
Increase employees’ engagement
in company innovation program
Pairwise Comparison
Stack rank ideas
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Idea pairs randomly presented
People select better idea in pair
Ideas ranked via crowd picks
Customer outcomes satisfied:
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Increase attention on every idea
Increase ability to differentiate
ideas beyond simple votes
Increase community engagement
Reputation
Identify innovation catalysts
●
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Use feedback on user’s posts
Sentiment analysis of comments
Visible on user profile
Customer outcomes satisfied:
●
●
Increase ability to know who is
best at driving innovation
Increase contribution quality with
effective use of game mechanics
Mobile
Innovate on the go
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View activities, post ideas, vote, comment
Photo upload; color branding
iOS, Android
Customer outcomes satisfied:
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Increase access to innovation
program for participants
Increase opportunities to capture
insights that drive innovation
Personal Innovation Hub
Discover and act on most relevant things quickly
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Activity stream segmented by
level of interest
Notifications inbox
Private messages, @mentions
Trending ideas algorithm
Idea lightbox
Customer outcomes satisfied:
●
●
Increase engagement by
centralizing key activities,
ideas, interactions
Reduce users’ time commitment
by enabling interaction in one place
In the course of my job, I worked with leading global
companies that are pioneering innovation through
crowdsourcing, including:
And the work was recognized in the industry:
Spigit: top vendor in Forrester Wave
Spigit: lead vendor in IDC MarketScape
Personal: Top 100 cloud expert
You can find me here:
Hutch Carpenter
bhc3.com
@bhc3
hutch.carpenter@gmail.com