1. Quality Assessment in Higher
Munira Alhadhrami 94106
Hajer Al Abdual Sallam 93978
Zahra Bani Oraba 92138
Yusra Al Alawi 92456
2. Quality Assurance
An all-embracing term referring to an ongoing, continuous
process of evaluating (assessing, monitoring,
guaranteeing, maintaining and improving) the quality of
(teacher/higher) education systems, institutions or
4. The Baldrige Criteria
• A self-assessment using the Baldrige Criteria for
Performance Excellence can help your
To achieve high performance
move toward performance excellence.
5. Using the Baldrige Criteria:
For self-assessment and action
As a source of information on managing for
To build a common language on performance
To guide the development of processes focused
on performance excellence
6. Assessment of A program
Assessment is a systematic process of gathering,
reviewing and using important quantitative and
qualitative data and information from multiple and
diverse sources about educational programs.
What is the purpose?
Improving student learning
Evaluating whether academic and
learning standards are being met.
7. Effective program assessment is
■ Systematic. It is an orderly and open method of acquiring
information over time.
■ Built around the department mission statement. It is an
integral part of the department or program.
■ Ongoing and cumulative. Over time, assessment efforts
build a body of evidence to improve programs.
■ Multi-faceted. Assessment information is collected on
multiple dimensions, using multiple methods and sources.
■ Pragmatic. Assessment is used to improve the campus
environment, not simply collected and filed away.
Self assessment of program
Self-assessment is an assessment conducted by the
institution / department to assess whether
programs meet their educational objectives and
outcomes with the purpose to improve program’s
quality and enhancing students learning.
9. Element of Assessment
• Purpose identification
• Outcomes identification
• Measurements and evaluation design
• Data collection
• Analysis and evaluation
• Decision-making regarding actions to be taken.
10. Self Assessment for Higher Education Programs
Self assessment for program may cover these areas :
• Mission Goals and Objectives
• Program Administration
• Management of Program Quality Assurance
• Learning and Teaching strategies
• Learning Resources
• Facilities and Equipment (Martials)
• Financial Planning and Management
11. Assessment / Feedback
Computing & Library
12. Objectives of Self assessment
- Self assessment is carried out with certain objectives, which
Verification that the existing programs meet their objectives
and institutional goals.
Providing feedback for quality assurance of academic
Improvement and maintenance of academic standards
Prepare the academic program for review by discipline
Enhance students’ learning.
13. Desired outcomes of Self assessment
• Outcomes include competencies and tasks graduates are
expected to perform after completing the program.
• These outcomes are,
1. Being proactive than reactive.
2. Systematizing the process of assessment
3. Remaining current with the day to day developments in the
field of education
4. Assisting in preparing good professionals by initiating
improvements to achieve academic excellence
- This can be done by conducting surveys of graduating
students, and employers.
14. How Will Your Organization Benefit?
A self-assessment can help you:
• Identify successes and opportunities for improvement
• Activate the workforce
• Focus the organization on common goals
• Assess your organization’s performance against the