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Project 
Risk 
Management 
“Those who cannot remember the past are condemned to repeat it” – George 
Santayana
Project 
Risk 
• Project is a temporary endeavor undertaken to 
create a unique product, service or result. 
• Risk is “Loss” multiplied by “Likelihood” 
• Risk Types: Macro-risk & Micro-risk
Successful 
Project 
Leaders 
! Aware 
of 
lessons 
learned 
from 
prior 
projects 
! Plan 
the 
work 
thoroughly 
" to 
understand 
challenges 
ahead 
" to 
an=cipate 
poten=al 
problems 
! Make 
team 
understand 
sources 
of 
varia=on 
" minimizes 
where 
ever 
possible
Project 
Failures 
! They 
are 
impossible 
! Objec=ves 
lies 
outside 
capabili=es 
! Possible 
deliverable 
but 
other 
objec=ves 
are 
unrealis=c 
! Feasible 
deliverable, 
plausible 
objec=ves 
but 
insufficient 
effort 
put 
into 
planning
Use 
of 
Risk 
Data 
! Lower 
cost/less 
chaos 
! Project 
priority/management 
support 
! Project 
porJolio 
management 
! Tuning 
plans 
to 
reduce 
risks 
! Project 
communica=on 
& 
control 
! Establishing 
management 
reserve
Data 
for 
Project 
Management 
! Achieving 
delivery 
! Managing 
budgets 
! Managing 
schedule 
! Delivering 
business 
value
Defining 
Risk 
Management 
! Project 
assump=ons 
! Stakeholder 
risk 
tolerance 
! Planning 
data? 
! Templates 
and 
metrics 
! Risk 
management 
plan
Project 
Selec=on 
! Proper 
mix 
of 
risk 
and 
benefits 
consistent 
with 
business 
objec=ves 
! Frequent 
reviews 
! Revisit 
assump=ons 
! Re 
balance 
project 
load
Project 
Planning 
! Without 
planning 
no 
one 
knows 
whether 
something 
is 
going 
wrong 
! Regular 
reviews 
of 
methods 
and 
processes 
used 
! Adopt 
and 
use 
a 
project 
management 
process
Project 
Scope 
! Change 
& 
defects 
- Creep 
in 
scope 
- Gaps 
- Dependencies 
! Minimized 
by 
- planning 
and 
WBS 
- Scope 
documenta=on 
using 
IS/IS 
NOT 
technique
Project 
Deliverables 
! Documented 
deliverable 
defini=on 
process 
! Use 
a 
straw 
man 
defini=on 
document 
! Adopt 
a 
rigorous 
evolu=onary 
methodology 
! Key 
project 
contribu=on 
from 
start?
Reduce 
Risk 
! Dollar 
Ac=ons? 
- Scope 
with 
sufficient 
details 
& 
limits 
! WBS: 
any 
sec=on 
resis=ng 
breakdown 
is 
risky 
! WBS: 
Lack 
of 
ownership 
is 
risky 
! WBS: 
size 
of 
more 
than 
200 
entries 
is 
risky 
- Sequence 
or 
collec=on 
of 
projects
Other 
Risk 
! Scope 
risks 
can 
bring 
out 
- Market 
risks 
- Confiden=ality 
risks
Risk 
Documenta=on 
! Define 
scope 
and 
iden=fy 
challenges 
! Set 
limits 
based 
on 
value 
of 
deliverable 
! Decompose 
work 
into 
small 
pieces 
! Iden=fy 
work 
not 
well 
understood 
! Assign 
ownership 
and 
look 
into 
reason 
for 
reluctance 
! Note 
risks 
from 
expected 
project 
dura=on 
or 
complexity
Project 
Schedule 
! Sources 
of 
schedule 
risks 
- Delays 
- Dependency 
- Es=ma=on
Project 
Es=ma=on 
! PiJalls 
- Avoidance 
- Op=mism 
- Lack 
of 
informa=on 
- Granularity
Project 
Ac=vity 
Sequencing 
! Cri=cal 
Path 
Methodology 
(CPM) 
! Mul=ple 
Cri=cal 
Paths 
! Interfaces 
! Scheduling 
risky 
work
Risk 
Documenta=on 
! Long 
dura=on 
ac=vi=es 
! Significant 
worst 
case 
es=ma=on 
! High 
uncertainity 
es=ma=on 
! Overly 
op=mis=c 
es=mate 
! All 
cri=cal 
& 
near 
cri=cal 
path 
ac=vi=es 
! Mul=ple 
cri=cal 
paths 
! Convergence 
points 
in 
logical 
network 
! External 
dependencies 
and 
interfaces
Risk 
Documenta=on 
! Deadlines 
further 
out 
than 
the 
planning 
horizon 
! Cross 
func=onal 
and 
subcontractor 
work
Project 
Resource 
! People 
- A^ri=on 
- late 
joining 
- Not 
dedicated 
! Outsourcing 
! Budget
Project 
Team 
Environment 
! Team 
building 
- Forming 
- Storming 
- Norming 
- Performing 
! 20 
minutes 
to 
get 
back 
to 
concentra=on 
! Delega=ng 
to 
dedicated 
staff 
is 
low 
risk 
! Outside 
dependency 
delay 
> 
7 
weeks
Project 
Procurement 
! Solicita=on: 
RFP 
- One 
resource 
for 
planning 
and 
procurement 
- Clear 
scope 
defini=on 
in 
RFP 
- Clear 
criteria 
to 
evaluate 
responses 
! Risks 
- non 
contac=ng 
suppliers 
- bidders 
asking 
trivial 
ques=ons
Source 
Selec=on 
! Risks 
during 
- decision 
making 
- nego=a=ons 
- contrac=ng 
process 
! Turnover 
due 
to 
outsourcing 
! Rela=onship 
with 
outsourcing 
partners
Contract 
! Clear 
defini=on 
of 
scope 
of 
work 
! Measurable 
deliverables 
! Payments 
with 
achievements 
of 
results 
! Process 
to 
be 
used 
for 
any 
change 
! Should 
specify 
responsibili=es 
! Should 
include 
“not 
to 
exceed” 
limita=on 
! Terms 
that 
aligns 
with 
goals
Cost 
Es=ma=on 
! Staff 
! Equipment 
! Outsourcing 
! Travel 
! Other 
costs 
(e.g. 
communica=on)
Document 
Resource 
Risk 
! Ac=vi=es 
with 
unknown 
staffing 
! Un-­‐staffed 
ac=vi=es 
! Work 
that 
is 
outsourced 
! Contract 
risks 
! Ac=vi=es 
requiring 
a 
unique 
resource 
! Part 
=me 
and 
remote 
team 
members 
! Impact 
of 
work 
environment 
! Budget 
exceeding 
project 
objec=ves 
! Over 
commi^ed 
staff
Managing 
Project 
Constraints 
• “ Good, Fast, Cheap : Pick two” 
Scope 
Schedule 
Resources
Risk 
Framework 
! Technology 
(the 
work) 
! Marke=ng 
(the 
user) 
! Manufacturing 
(Produc=on 
& 
delivery)
Risk 
Complexity 
Index 
! Index 
= 
(Tech+Arch+System) 
* 
Scale 
! Assessment 
against 
experience 
and 
capability 
- 0 
= 
only 
exis=ng 
technology 
required 
- 1 
= 
minor 
extension 
- 2 
= 
significant 
extension 
- 3 
= 
possible 
with 
innova=on 
- 4 
= 
probably 
feasible 
- 5 
= 
new, 
feasibility 
in 
doubt
Risk 
Complexity 
Index 
(cont..) 
! Scale 
signifies 
the 
number 
of 
people 
- 0.8 
for 
up 
to 
12 
- 2.4 
for 
13 
to 
40 
- 4.3 
for 
41 
to 
100 
- 6.6 
for 
greater 
than 
100 
! Index 
- < 
20 
low 
risk 
- < 
40 
medium 
risk 
- > 
40 
high 
risk
Es=ma=on 
Techniques 
! Using 
historical 
data 
! Experts 
and 
expert 
judgment 
! Experience 
based 
rules 
and 
func=ons 
! Delphi 
group 
es=ma=on
Es=ma=on 
Process 
History 
Base 
Effort 
Es.mate 
Dura.on 
Es.mate 
Calendar 
Es.mate 
Project 
Factors 
Other 
Factors 
Resource 
Factors
Es=ma=on 
for 
Uncertainty 
! Program 
Evalua=on 
and 
Review 
Technique 
! PERT 
te 
= 
(to 
+ 
4tm 
+ 
tp)/6 
! Standard 
devia=on 
= 
(tp 
-­‐ 
to)/6
Resource 
Planning 
! Resource 
requirements 
! Holidays 
! Vaca=ons 
! Time-­‐offs 
! Non-­‐project 
ac=vi=es 
! Distributed 
resources 
- consumed 
60% 
more
Staff 
Acquisi=on 
! Skills 
requirements 
! Staff 
availability 
- 2 
projects 
is 
op=mal 
! Outside 
of 
project 
responsibility 
is 
a 
risk
Qualifying 
& 
Analyzing 
Risk 
! Separate 
parts 
that 
are 
well 
understood 
from 
that 
are 
not 
! Making 
a 
project 
impossible 
to 
possible 
is 
to 
isolate 
and 
schedule 
most 
risky 
work 
early 
! Qualita=ve 
and 
quan=ta=ve 
risk 
assessment 
! Qualita=ve 
is 
less 
effort 
but 
quan=ta=ve 
assessment 
strives 
for 
precision
Qualifying 
& 
Analyzing 
Risk 
! “loss” 
in 
=me, 
money 
etc 
! “likelihood” 
based 
on 
sta=s=cs, 
probability 
! Risk 
probability 
is 
0 
or 
1 
at 
project 
end 
! Uncertainty 
in 
the 
beginning 
! Qualita=ve 
assessment 
divides 
choices 
into 
ranges 
! Quan=ta=ve 
assessment 
assigns 
each 
risk 
a 
specific 
frac=on
Qualifying 
& 
Analyzing 
Risk 
! Probability 
- Experiments 
e.g. 
tossing 
a 
coin 
- Historical 
and 
empirical 
data 
- Guessing 
or 
gut 
feel 
! Most 
of 
the 
project 
risks 
are 
in 
this 
category 
! Illusion 
of 
precision 
can 
be 
a 
risk 
! Measurement 
based 
probabili=es 
can 
help 
trend 
analysis
Quan=ta=ve 
Risk 
Assessment 
! Difference 
of 
the 
mean 
of 
the 
distribu=on 
and 
measured 
90% 
point 
! Can 
be 
expressed 
as 
a 
single 
value 
or 
a 
histogram 
of 
possibili=es 
- High 
– 
project 
objec=ve 
at 
risk 
- Medium 
– 
objec=ves 
are 
OK, 
significant 
re-­‐planning 
- Low 
– 
No 
major 
plan 
changes, 
risk 
is 
a 
inconvenience
Quan=ta=ve 
Risk 
Assessment 
! Unit 
of 
impact 
and 
max 
value 
are 
risk 
specific 
! More 
ranges 
the 
be^er 
the 
precision 
but 
harder 
to 
achieve 
agreement 
! Cost 
impact 
is 
easier 
compared 
to 
effort/ 
schedule 
! Increase 
in 
effort 
may 
not 
translate 
directly 
into 
schedule 
impact
Quan=ta=ve 
Risk 
Assessment 
! Over=me 
or 
lower 
morale 
! Rela=onships 
with 
customers, 
suppliers 
and 
others 
connected 
to 
the 
project 
! Increased 
stress, 
worry 
and 
extra 
mee=ngs 
! Concerns 
about 
health 
and 
safety
Qualita=ve 
Risk 
Assessment 
! Minimum 
outcome 
- risk 
list 
ordered 
by 
severity 
- simple 
sort, 
Delphi 
technique 
! Shows 
only 
the 
rela=ve 
risk 
and 
not 
the 
project 
exposure 
each 
risk 
represent
Qualita=ve 
Risk 
Assesment 
! Risk 
assessment 
table 
Risk 
Probability 
Impact 
Overall 
Risk 
! Risk 
assessment 
matrices 
! Alternate 
assump=on 
tes=ng 
! Data 
precision 
ranking 
! Decide 
list 
of 
risks 
that 
require 
further 
a^en=on
Qualita=ve 
Risk 
Assessment 
! Sensi=vity 
Analysis? 
! Risk 
assessment 
tables 
- Select 
one 
type 
of 
impact 
- Several 
tables 
for 
each 
type 
of 
impact 
! Two 
dimensional 
qualita=ve 
analysis 
- X 
axis 
probability 
- Y 
axis 
impact
bnair@asquareb.com 
blog.asquareb.com 
https://github.com/bijugs 
@gsbiju

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Project Risk Management

  • 1. Project Risk Management “Those who cannot remember the past are condemned to repeat it” – George Santayana
  • 2. Project Risk • Project is a temporary endeavor undertaken to create a unique product, service or result. • Risk is “Loss” multiplied by “Likelihood” • Risk Types: Macro-risk & Micro-risk
  • 3. Successful Project Leaders ! Aware of lessons learned from prior projects ! Plan the work thoroughly " to understand challenges ahead " to an=cipate poten=al problems ! Make team understand sources of varia=on " minimizes where ever possible
  • 4. Project Failures ! They are impossible ! Objec=ves lies outside capabili=es ! Possible deliverable but other objec=ves are unrealis=c ! Feasible deliverable, plausible objec=ves but insufficient effort put into planning
  • 5. Use of Risk Data ! Lower cost/less chaos ! Project priority/management support ! Project porJolio management ! Tuning plans to reduce risks ! Project communica=on & control ! Establishing management reserve
  • 6. Data for Project Management ! Achieving delivery ! Managing budgets ! Managing schedule ! Delivering business value
  • 7. Defining Risk Management ! Project assump=ons ! Stakeholder risk tolerance ! Planning data? ! Templates and metrics ! Risk management plan
  • 8. Project Selec=on ! Proper mix of risk and benefits consistent with business objec=ves ! Frequent reviews ! Revisit assump=ons ! Re balance project load
  • 9. Project Planning ! Without planning no one knows whether something is going wrong ! Regular reviews of methods and processes used ! Adopt and use a project management process
  • 10. Project Scope ! Change & defects - Creep in scope - Gaps - Dependencies ! Minimized by - planning and WBS - Scope documenta=on using IS/IS NOT technique
  • 11. Project Deliverables ! Documented deliverable defini=on process ! Use a straw man defini=on document ! Adopt a rigorous evolu=onary methodology ! Key project contribu=on from start?
  • 12. Reduce Risk ! Dollar Ac=ons? - Scope with sufficient details & limits ! WBS: any sec=on resis=ng breakdown is risky ! WBS: Lack of ownership is risky ! WBS: size of more than 200 entries is risky - Sequence or collec=on of projects
  • 13. Other Risk ! Scope risks can bring out - Market risks - Confiden=ality risks
  • 14. Risk Documenta=on ! Define scope and iden=fy challenges ! Set limits based on value of deliverable ! Decompose work into small pieces ! Iden=fy work not well understood ! Assign ownership and look into reason for reluctance ! Note risks from expected project dura=on or complexity
  • 15. Project Schedule ! Sources of schedule risks - Delays - Dependency - Es=ma=on
  • 16. Project Es=ma=on ! PiJalls - Avoidance - Op=mism - Lack of informa=on - Granularity
  • 17. Project Ac=vity Sequencing ! Cri=cal Path Methodology (CPM) ! Mul=ple Cri=cal Paths ! Interfaces ! Scheduling risky work
  • 18. Risk Documenta=on ! Long dura=on ac=vi=es ! Significant worst case es=ma=on ! High uncertainity es=ma=on ! Overly op=mis=c es=mate ! All cri=cal & near cri=cal path ac=vi=es ! Mul=ple cri=cal paths ! Convergence points in logical network ! External dependencies and interfaces
  • 19. Risk Documenta=on ! Deadlines further out than the planning horizon ! Cross func=onal and subcontractor work
  • 20. Project Resource ! People - A^ri=on - late joining - Not dedicated ! Outsourcing ! Budget
  • 21. Project Team Environment ! Team building - Forming - Storming - Norming - Performing ! 20 minutes to get back to concentra=on ! Delega=ng to dedicated staff is low risk ! Outside dependency delay > 7 weeks
  • 22. Project Procurement ! Solicita=on: RFP - One resource for planning and procurement - Clear scope defini=on in RFP - Clear criteria to evaluate responses ! Risks - non contac=ng suppliers - bidders asking trivial ques=ons
  • 23. Source Selec=on ! Risks during - decision making - nego=a=ons - contrac=ng process ! Turnover due to outsourcing ! Rela=onship with outsourcing partners
  • 24. Contract ! Clear defini=on of scope of work ! Measurable deliverables ! Payments with achievements of results ! Process to be used for any change ! Should specify responsibili=es ! Should include “not to exceed” limita=on ! Terms that aligns with goals
  • 25. Cost Es=ma=on ! Staff ! Equipment ! Outsourcing ! Travel ! Other costs (e.g. communica=on)
  • 26. Document Resource Risk ! Ac=vi=es with unknown staffing ! Un-­‐staffed ac=vi=es ! Work that is outsourced ! Contract risks ! Ac=vi=es requiring a unique resource ! Part =me and remote team members ! Impact of work environment ! Budget exceeding project objec=ves ! Over commi^ed staff
  • 27. Managing Project Constraints • “ Good, Fast, Cheap : Pick two” Scope Schedule Resources
  • 28. Risk Framework ! Technology (the work) ! Marke=ng (the user) ! Manufacturing (Produc=on & delivery)
  • 29. Risk Complexity Index ! Index = (Tech+Arch+System) * Scale ! Assessment against experience and capability - 0 = only exis=ng technology required - 1 = minor extension - 2 = significant extension - 3 = possible with innova=on - 4 = probably feasible - 5 = new, feasibility in doubt
  • 30. Risk Complexity Index (cont..) ! Scale signifies the number of people - 0.8 for up to 12 - 2.4 for 13 to 40 - 4.3 for 41 to 100 - 6.6 for greater than 100 ! Index - < 20 low risk - < 40 medium risk - > 40 high risk
  • 31. Es=ma=on Techniques ! Using historical data ! Experts and expert judgment ! Experience based rules and func=ons ! Delphi group es=ma=on
  • 32. Es=ma=on Process History Base Effort Es.mate Dura.on Es.mate Calendar Es.mate Project Factors Other Factors Resource Factors
  • 33. Es=ma=on for Uncertainty ! Program Evalua=on and Review Technique ! PERT te = (to + 4tm + tp)/6 ! Standard devia=on = (tp -­‐ to)/6
  • 34. Resource Planning ! Resource requirements ! Holidays ! Vaca=ons ! Time-­‐offs ! Non-­‐project ac=vi=es ! Distributed resources - consumed 60% more
  • 35. Staff Acquisi=on ! Skills requirements ! Staff availability - 2 projects is op=mal ! Outside of project responsibility is a risk
  • 36. Qualifying & Analyzing Risk ! Separate parts that are well understood from that are not ! Making a project impossible to possible is to isolate and schedule most risky work early ! Qualita=ve and quan=ta=ve risk assessment ! Qualita=ve is less effort but quan=ta=ve assessment strives for precision
  • 37. Qualifying & Analyzing Risk ! “loss” in =me, money etc ! “likelihood” based on sta=s=cs, probability ! Risk probability is 0 or 1 at project end ! Uncertainty in the beginning ! Qualita=ve assessment divides choices into ranges ! Quan=ta=ve assessment assigns each risk a specific frac=on
  • 38. Qualifying & Analyzing Risk ! Probability - Experiments e.g. tossing a coin - Historical and empirical data - Guessing or gut feel ! Most of the project risks are in this category ! Illusion of precision can be a risk ! Measurement based probabili=es can help trend analysis
  • 39. Quan=ta=ve Risk Assessment ! Difference of the mean of the distribu=on and measured 90% point ! Can be expressed as a single value or a histogram of possibili=es - High – project objec=ve at risk - Medium – objec=ves are OK, significant re-­‐planning - Low – No major plan changes, risk is a inconvenience
  • 40. Quan=ta=ve Risk Assessment ! Unit of impact and max value are risk specific ! More ranges the be^er the precision but harder to achieve agreement ! Cost impact is easier compared to effort/ schedule ! Increase in effort may not translate directly into schedule impact
  • 41. Quan=ta=ve Risk Assessment ! Over=me or lower morale ! Rela=onships with customers, suppliers and others connected to the project ! Increased stress, worry and extra mee=ngs ! Concerns about health and safety
  • 42. Qualita=ve Risk Assessment ! Minimum outcome - risk list ordered by severity - simple sort, Delphi technique ! Shows only the rela=ve risk and not the project exposure each risk represent
  • 43. Qualita=ve Risk Assesment ! Risk assessment table Risk Probability Impact Overall Risk ! Risk assessment matrices ! Alternate assump=on tes=ng ! Data precision ranking ! Decide list of risks that require further a^en=on
  • 44. Qualita=ve Risk Assessment ! Sensi=vity Analysis? ! Risk assessment tables - Select one type of impact - Several tables for each type of impact ! Two dimensional qualita=ve analysis - X axis probability - Y axis impact