Hospitality Frankfinn Aluva

1. WELCOME

2. ACKNOWLEDGEMENT
Any attempt at any level can not be satisfactorily
completed with out the support and guidance of
learned people . I would like to express my
immense gratitude to Miss. Priya Joyfor his
constant support and motivation that has
encouraged me to come up with the seminar . I
am also thankful to all other members of
Frankfinn and my classmates who have rendered
their whole hearted support to all times for the
successful completion of this seminar .

3. GROUP MEMBERS
ALBIN PAUL
EMILY SABU
MEGHA MOHAN

4. Contents
 Introduction
 Various Type Of Departments in Hotel
 Food & Beverage Department
 Food & Beverages - Branches
 Restaurant
 Different Types Of Restaurant
 Coffee Shop
 Conclusion

5. HOTEL
.A hotel is an establishment that provides lodging paid on a short-term
basis
.The provision of basic accommodation, in times past, consisting only
of a room with a bed, a cupboard, a small table and a washstand has
largely been replaced by rooms with modern facilities, including en-
suite bathrooms and air conditioning or climate control
.Additional common features found in hotel rooms are a telephone, an
alarm clock, a television, a safe, a mini-bar with snack foods and drinks,
and facilities for making tea and coffee
.Luxury features include bathrobes and slippers, a pillow menu,
and Jacuzzi bathtubs
.The first publicly held hotel (the City Hotel) opened in New York in
1794

6. Grand Hotel Prishtina in Pristina

7. DEPARTMENTS IN HOTELS
Food and Beverage Department
Front Office Department
Housekeeping Department
Maintenance Department
HOTEL
Finance Department
Safety and Security Department
Administration Department
Human Resource Department

8. Food and Beverage Department
 Food and Beverage Department (F&B) is responsible
for maintaining high quality of food and service, food
costing, managing restaurants, bars, etc.
 Food and Beverage Service is the service of Food
made in the Kitchen and Drinks prepared in the Bar
to the Customers
 The largest section of F&B employees are in
restaurants and bars, including hotels, resorts, and
casinos.
 F & B deals mainly with food and beverage service
allied activities

10. Different Types Of Food & Beverages Department
FOOD & BEVERAGE DEPARTMENT
RESTAURANT
COFFEE SHOP ROOM SERVICE
KITCHEN

11. RESTAURANT

12.  A restaurant is an establishment which prepares and
serves food and drink to customers in return for
money, either paid before the meal, after the meal,
or with a running tab
 Meals are generally served and eaten on premises,
but many restaurants also offer take-out and food
delivery services
 Restaurants vary greatly in appearance and offerings,
including a wide variety of the main
chef's cuisines and service models
 While inns and taverns were known from antiquity,
these were establishments aimed at travelers, and in
general locals would rarely eat there

13.  Modern restaurants are dedicated to the serving of
food, where specific dishes are ordered by guests and
are prepared to their request
 The modern restaurant originated in 18th century
France, although precursors can be traced back to
Roman times
 A restaurant owner is called a restaurateur; both
words derive from the French verb restaurer,
meaning "to restore“
 Professional artisans of cooking are called chefs,
while preparation staff and line cooks prepare food
items in a more systematic and less artistic fashion

14. Types Of Restaurant
 Fast Food
 Fast Casual
 Casual Dining
 Family Style
 Fine Dining

15. Fast Food
 Fast food restaurants emphasize speed of service
 Operations range from small-scale street vendors
with carts to mega-corporations
like McDonald's and KFC
 Also known as a QSR or Quick Serve Restaurant.

17. Fast Casual
 Fast casual restaurants usually do not offer full table
service, but may offer non-disposable plates and
cutlery
 The quality of food and prices tend to be higher than
those of a conventional fast food restaurant but may
be lower than casual dining

19. Casual Dining
 A casual dining restaurant is a restaurant that serves
moderately-priced food in a casual atmosphere
 Except for buffet-style restaurants, casual dining
restaurants typically provide table service
 Casual dining comprises a market segment between
fast food establishments and fine dining restaurants

20.  Casual dining restaurants often have a full bar with
separate bar staff, a larger beer menu and a limited
wine menu
 They are frequently, but not necessarily, part of a
wider chain, particularly in the United States
 In Italy, such casual restaurants are often called
"trattoria," and are usually independently owned and
operated

22. Family Style
 Family style restaurants are a type of casual dining
restaurants where food is often served on platters
and the diners serve themselves
 Typically, alcoholic beverages are not sold at family-
style casual dining restaurants

24. Fine Dining
.Fine dining restaurants are full service restaurants with specific dedicated
meal courses
.Decor of such restaurants feature higher-quality materials, with an eye
towards the "atmosphere" desired by the restaurateur, than restaurants
featuring lower-quality materials
.The wait staff is usually highly trained and often wears more formal attire
.Fine-dining restaurants are almost always small businesses and are generally
either single-location operations or have just a few locations
.Food portions are visually appealing
.Fine dining restaurants have certain rules of dining which visitors are
generally expected to follow often including a dress code

26. COFFEE SHOP

27.  A coffeehouse or coffee shop is an establishment
which primarily serves prepared coffee or other hot
beverages
 It shares some of the same characteristics of
a bar or restaurant, but it is different from a cafeteria
 Many coffee houses in the Middle East, and in West
Asian immigrant districts in the Western world,
offer shisha (Nargile in Turkish and Greek), flavored
tobacco smoked through a hookah

28.  From a cultural standpoint, coffeehouses largely
serve as centers of social interaction: the coffeehouse
provides social members with a place to congregate,
talk, write, read, entertain one another, or pass the
time, whether individually or in small groups of two
or three people
 A coffeehouse serves as an informal club for its
regular members
 As the name suggests, coffeehouses focus on
providing coffee and tea as well as light snacks

30. BIBLIOGRAPHY
en.wikipedia.org/wiki
www.hotels.com
www.fnbnews.com

31. Conclusion
I am very thankful to the Frankfinn Institute for giving
opportunity to take seminar about Hospitality. Its helped
us to improve our knowledge about Hospitality.
I am extremely thankful to our Hospitality faculty, our
guidance, our support Mis.PRIYA JOY to make us learn
about Hospitality. I thank you for making me learn all this .

32. Thank you
For your attention