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Reshaping  Your  Business  with  Web 2.0
Introducing  BILLY
BUT WHO IS BILLY
says,  “ BILLY  is employee # 81015” 7500 Flying Cloud Drive Suite 500 Eden Prairie Minnesota 55344 BILLY CRIPE Director ~ E2.0 & ECM Product Management phone: +1 952.564.2150 mobile: +1 612.205.3762 [email_address]  (work) [email_address]  (personal)
September 2008 •  Oracle Open World   • San Francisco  Vince Casarez, Billy Cripe, Jean Sini, Philipp Weckerle  says, “ BILLY  is author of this book.  You should buy it.”
My mom says, “ BILLY  is the smartest boy I know.”
 
My  connections say,  “… talented and creative thought leader …” “… fun and effective at what he does…” “… master in his area of expertise…” “… an excellent leader…”
My  connections say… … well some of what they say shouldn’t be repeated in a lunch setting…
says I’m someone worth following
traffic logs say I’m someone worth reading
So Do
Because we’re together  right now  suggests that  says  BILLY  is someone you should listen to
So WHO IS BILLY
My  Social Graph  increasingly defines who I am
“ Man is by nature a political (or social) animal ” Aristotle
Think Social Technology Is New ?
 
So what has changed ?
Easier for Everyone
Bigger Pipes
Bigger Pipes
Faster CPU
Scripting & API Advances <html> {JavaScript} AJAX C S S <xml/> LAMP RPC REST JSON SOAP
Ubiquitous Connectivity
Think Social Web Technology Is just a  Fad ?
If  Facebook were a country , with 130 million monthly active users, it would be the  10th largest  in the world  (between Japan and Russia) December 2008
Social Websites  are Officially  more popular  than  Porn Time Magazine, Oct 31, 2007
 
That’s  no   Fad.
That’s  Generation C . It describes a new  kind of  wired individual … *Social Media, Alex Wong, http://www.slideshare.net/wah17/social-media-35304/
Generation C communicates  in a  connected   environment,  conversationally
An Ecology of  RELATIONSHIPS &  technology
 
If We Focus on Business…
Traditional Models Haven’t Changed
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
Traditional Models Haven’t Changed… (Except, We’ve Changed…)
Employees are organized hierarchically…
But work through social networks
 
It’s  not  about talking  at …
It’s  not  about talking  to …
It’s about talking  with …
Generation C   are fans of the  collaborative enterprise
Generation C   are WE US OURS ALL OF US the TEAM Partners employees
So, how do you create  fans   of your employees?
Create  a  Collaborative  Enterprise.
Implement the  technology  Create an  ecosystem Deliver value. to so you can
What does  Generation C Value?
Control Collaborators Community Connected Creative   Cool Conversation Communicate Channel Consumer   2.0 Content Collect Co-Creators Choices Context Convenient Carry Converse Casual Comfortable Crowd
How does a  Generation C  ecosystem function?
ME You Information Flow Before Enterprise 2.0… Push Pull requests email, paper, chat room, one off solutions, invitation only, intentional, end point focused …
With Enterprise 2.0…
ME becomes WE
With Enterprise 2.0… Information Flow Continuous Creation Continuous Requests Ubiquitous Availability …
 
What about that  technology   part?
Is it simply  Web 2.0  point solutions in the  workplace   ?
no
I know!  It’s more  social networks . It’s  Facebook   for the enterprise!
NO !
Public Web Technologies  Don’t Scale  Up or Down or In to  Enterprise levels
Enterprises want   Platform based  Web 2.0
Enterprise 2.0 technology is providing  information in context Enterprise 2.0 technology is  enabling participation
So let’s talk about   CONTEXT
We Operate in an   Attention  Economy  …
Distractions   are measured in opportunities, revenue, & efficiency  LOST
Attention   is gained & maintained by presenting information in   Context
Attention Yields  Participation
So let’s talk about  PARTICIPATION
[object Object],[object Object]
Which gains attention Which stimulates participation Which generates new and better content Which is presented contextually
The  Goal   of Participation:  Tap   the enterprise  brain Aggregate   inputs Precipitate   valuable outcomes Enable   employees
HOW ?
By engaging in the  CONVERSATION we call  DOING   BUSINESS
The Enterprise Today Essential Knowledge Hidden in Pockets HR Services Mftg. Finance Sales Raw Materials Retail
Social Web 2.0: Tap into key knowledge & passion of every employee
[object Object],AIIM Market IQ; Enterprise 2.0: Agile, Emergent & Integrated; Q1 2008
relax.  you are not alone
 
 
 
 
 
 
 
 
annotations gadl http://www.flickr.com/photos/gadl/ news stand alexkehr http://www.flickr.com/photos/alexkehr/ crowd f.trainer http://www.flickr.com/photos/fiveoftoast/ monk decadence http://flickr.com/photos/decadence/ monks racoles http://flickr.com/photos/racoles/ flickr social graph cobalt http://flickr.com/photos/cobalt/ lens ben cooper http://flickr.com/photos/cycleologist/ bookshelf the beast http://flickr.com/photos/31847658@N00/ bookshelf, neat chotda http://flickr.com/photos/santos/ Jean Sini • mailto:jean@sini.net •  http://www.sini.net/ Billy Cripe • mailto:  [email_address]  •  http://blogs.oracle.com/fusionecm Vince Casarez • mailto:  [email_address]  •

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Notas del editor

  1. Thanks to the sponsors of 2009 AIIM Minnesota Control