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Unit 2.3 CommunicationLesson 1: Methods of CommunicationPages 229-234,[object Object],IB Business and Management,[object Object]
1. Think about it…,[object Object],[object Object]
What did Yeats mean by this?
Why is communication so important?
What will make you an excellent communicator?
…,[object Object]
3. An overview…,[object Object],So why is communication as a manager important?,[object Object],Because a lot of your time will be spent communicating.,[object Object],The purpose of communication is to:,[object Object]
4a. Methods of Communication:,[object Object],Oral / Verbal communication:,[object Object],Involves parties talking and listening to one another.,[object Object],I know a lot of you may think this common sense, but you would be surprised how many people do NOT know how to listen.,[object Object],List examples of verbal communication.,[object Object]
4b. Methods of Communication:,[object Object],Non-verbal Communication:,[object Object],What is it? ,[object Object],Basically, all forms of communication which are not oral.,[object Object],Includes all written and visual communication methods and the use of information and technology.,[object Object],…,[object Object]
Bm Unit 2.3 Communication
4d. Methods of Communication:,[object Object],[object Object]
Napoleon once said, “A picture paints a thousand words.”
Images speak louder than words.
Visual aids can enhance communication.…,[object Object]
Bm Unit 2.3 Communication
4f. Different Images for Different Purposes,[object Object]
5. Other Examples of Visual Communication:,[object Object],Photographs, symbols, tables, maps, sketches, and diagrams.,[object Object],Other forms include sign language and body language.,[object Object],A major disadvantage of all forms of communication is that of storage space.,[object Object],Homework:,[object Object],Do Question 2.3.1 on page 235.,[object Object]
Unit 2.3 CommunicationLesson 2: Formal and informal communication channelsPages 235-240,243-245.,[object Object],IB Business and Management,[object Object]
1. Focus Questions,[object Object],1. What are some channels of communication?,[object Object],2. Explain informal and formal communication.,[object Object],3. What are some factors influencing the choice of communication method?,[object Object],4. Discuss some barriers to effective communication.,[object Object],5. Analyze the consequences of poor communication.,[object Object],6. What is channel of communication?,[object Object],Refers to the methods of communication.,[object Object],Can you think of some examples?,[object Object],…,[object Object]

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