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Development of Countries
Human Asset Management
Business Strategy




Bloom Consulting
Country
Brand
Ranking ©
Tourism
Edition                         2012

Bloom Consulting © Since 2003
Country
                                                                                                 Brand
Development of Countries
Human Asset Management
                                                                                                 Ranking ©
Business Strategy                                                                                Tourism
                                                                                                 Edition   2012


Bloom Consulting Country Brand Ranking ©
An Introduction

The Bloom Consulting Country Brand Ranking © is the only country or nation brand ranking
which classifies countries by the effectiveness of their country brand strategies
and its subsequent impact on the country’s GDP.

In order to do so, Bloom Consulting has taken into account variables that define the economic
performance of the countries as well as variables that characterize the strategies’ accuracy and
market acceptance.

Bloom Consulting has used hard facts, such as economic indicators and an analysis of the offi-
cial country brand strategies as well as soft data indicators, thereby measuring the economic
impact of each country’s tourism brand strategy. Furthermore, this marks the first time that
Online Search Demand (OSD) has been incorporated into a ranking of this type.

The 2012 Bloom Consulting Country Brand Ranking © Tourism accounts for the most compre-
hensive, objective research done in the field so far. In accordance with the Bloom Consulting 3T
Approach © (see page 3), Bloom Consulting creates separate Rankings for Trade and Tourism.
It includes 161 countries and all economic data comes from recognized sources such as the
World Bank, United Nations, and the World Tourism Organization.




Bloom Consulting © Since 2003     countrybranding@bloom-consulting.com / +34 91 308 0286 (CET)               Page 01
Country
                                                                                                 Brand
Development of Countries
Human Asset Management
                                                                                                 Ranking ©
Business Strategy                                                                                Tourism
                                                                                                 Edition   2012


An introductory note from the CEO
Welcome

For the second consecutive year, I am proud to present to you with the Bloom Consulting
Country Brand Ranking!

Over the last nine years, I have had the privilege of working with Bloom Consulting in country
branding strategies all over the world. From my experience, the most striking fact I found so
far is that most countries, regardless of their economic development, geographic location or even
size, have very similar issues when developing their own country brand strategy. These issues
are very much related with internal concerns, such as accountability or stakeholder management,
and also the tangible measurement of brand strategy investments.

Our objective when launching this ranking was precisely to tackle this issue: how much more
revenue can a country brand attract to its own national economy?

Let me just say how excited I am with the new feature in our algorithm - Online Search
Demand (OSD). For the first time in any country or nation brand ranking, we analyze how
well positioned countries are in the biggest search engines and how searched they are
by tourists in general.

To conclude, I encourage you to use this ranking internally and use it as an asset and a tool
to demonstrate the importance your country brand has on your economy. Although we would
have liked to go deeper and give a detailed description on each country’s performance, it’s
impossible to do so in this overview. However if you are interested to find out more information
on your country, please do not hesitate to contact us. I would be happy to send you all the infor-
mation you require.

Welcome to the Bloom Consulting Country Brand Ranking © 2012. We hope you appreciate the
great results and findings as much as we did!




José Filipe Torres - CEO Bloom Consulting

Bloom Consulting © Since 2003     countrybranding@bloom-consulting.com / +34 91 308 0286 (CET)               Page 02
Country
                                                                                                                      Brand
Development of Countries
Human Asset Management
                                                                                                                      Ranking ©
Business Strategy                                                                                                     Tourism
                                                                                                                      Edition   2012


Introduction to Country Branding
The 3T approach ©

In creating a country brand strategy we focus on three main areas:
attraction of trade, tourism and talent.

The traditional approach when facing the challenge of attracting trade, tourism and talent
is to create, or simply improve, perceptions under one umbrella strategy. Ultimately this
will fail, as we see over and over again around the world. It is impossible to communicate
entertainment to investors and simultaneously communicate a qualified and hardworking
workforce to potential tourists. They messages repel each other, destroying the core
objective. Most of the time agencies attempt a compromise in order to better create
an overall strategy. As a result, they weaken their brand, as each factor is not branded
up to its potential.

In order to solve the problem of having a single multi-dimensional strategy,
Bloom Consulting has developed a 3T approach to country branding
that separates each T.

T1. Attraction of Trade
T2. Attraction of Tourism
T3. Attraction of Talent

Traditional “Umbrella” Strategy                                                  Bloom Consulting’s 3T Approach ©


                           T1    T2      T3                                                                   T2




                                 GDP                                                                          GDP
                                                                                     T1                                          T3
                                Impact                                                                       Impact




This way, we’re able to calculate growth projections and calculations individually,
in order to better define the objectives of an overall strategy.
Bloom Consulting © Since 2003                 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET)                            Page 03
Country
                                                                                                      Brand
Development of Countries
Human Asset Management
                                                                                                      Ranking ©
Business Strategy                                                                                     Tourism
                                                                                                      Edition   2012


Understanding the Methodology
The Ranking Variables

The Bloom Consulting Algorithm, was developed to create and calculate the ranking, taking into
account both hard and soft data and includes groundbreaking processes to show the relationship
between a country’s economic performance and the projections of the country’s brand strategy.

The ranking is derived from four variables that take into account both hard and soft data. The
ranking does not use any survey or interview based data, meaning that it provides the most
objective, accurate results possible.


Bloom Consulting Country Brand Ranking Algorithm variables




                                                        Historical                       Bloom Consulting
            CBS                 Economic
           Rating©               Growth
                                                        Economic                          Country Brand
                                                       Performance                          Ranking ©




Bloom Consulting © Since 2003          countrybranding@bloom-consulting.com / +34 91 308 0286 (CET)               Page 04
Country
                                                                                                         Brand
Development of Countries
Human Asset Management
                                                                                                         Ranking ©
Business Strategy                                                                                        Tourism
                                                                                                         Edition   2012


Understanding the Methodology
The Ranking Variables in more detail

Historical Economic Performance
Strategies and economic returns do not have an immediate cause and effect relationship, there-
fore Bloom Consulting looks at the country’s long term (five years)* historical economic
performance in international tourism receipts. This way, the Ranking reflects more consistent
trends rather than the volatile changes that might occur in the recovering economic climate.

Economic Growth
The growth in international tourism receipts of each country is also an important indicator when
measuring the country’s economic performance, therefore Bloom Consulting computes the
compound annual growth rate for the economic tourism performance. This way, it is possible to
garner how much the industry grew or decreased and the impact it had on the revenue. Again,
data spanning five years was used to reflect consistent trends rather than brief volatile changes.

Bloom Consulting Country Brand Strategy (CBS) Rating ©
Bloom Consulting also rates the impact of each country’s branding strategy. The CBS Rating ©
takes into account the uniqueness of each country’s current brand strategy (Brand Tags) and the
accuracy of the Online Search Demand. A brand strategy that is more unique and more aligned
with tourist searches will receive a better Rating.




*   UNWTO covering the years 2006-2010.


Bloom Consulting © Since 2003             countrybranding@bloom-consulting.com / +34 91 308 0286 (CET)               Page 05
Country
                                                                                                   Brand
Development of Countries
Human Asset Management
                                                                                                   Ranking ©
Business Strategy                                                                                  Tourism
                                                                                                   Edition   2012


Measuring Country Brand Strategy Accuracy
The CBS Rating ©

CBS Rating © is calculated using brand strategy economic performance analysis and analysis of
Online Search Demand. The country brand strategy is measured through brand tags, the key
words that reflect the brand strategy of each country. For the first time in any country or nation
brand ranking, Bloom’s Online Search Demand (OSD) is able to show if a country supplies what
tourists are seeking, and how well the country is matching this demand.

Brand tags function as the ‘supply’ side of the tourist-destination equation. Thousands of brand
tags were collected from each country’s official tourism agency and then classified into 38
different clusters that relate to adventure sports and activities, natural features, beaches, local
culture and traditions, or gastronomy. Each cluster is assigned an economic value in order to rate
the relative returns gained from each brand tag.

Domestic and international tourist searches for the brand tags and related words were then
analyzed, country by country, in the most used search engines, to show the country’s accuracy
match and quantify Online Search Demand. By considering the OSD, Bloom Consulting is able
to show if a country offers what tourists are seeking, and how well the country is matching this
demand. This identifies the gap between supply and demand. The more accurate a country is, the
better the CBS Rating ©.

Just as international rating agencies rank countries’ credit risk, Bloom Consulting
uses the CBS Rating © Classification System




Score             Description

AAA               Very Strong
AA                Strong
A                 Slightly Strong
BBB               Very Good
BB                Good
B                 Slightly Good
CCC               Slightly Weak
CC                Weak
C                 Very Weak
D                 Poor

Bloom Consulting © Since 2003       countrybranding@bloom-consulting.com / +34 91 308 0286 (CET)               Page 06
Country
                                                                                                                                                    Brand
Development of Countries
Human Asset Management
                                                                                                                                                    Ranking ©
Business Strategy                                                                                                                                   Tourism
                                                                                                                                                    Edition         2012


Bloom Consulting Country Brand Ranking ©
2012 TOURISM EDITION - WORLD Ranking



Rank                                                                                                                                                 CBS Rating ©

1.                           United States of America                                                                                                           AA

2.                           Spain                                                                                                                           AAA

3.                           France                                                                                                                             AA

4.                           China                                                                                                                                A

5.                           Turkey                                                                                                                          AAA

6.                           Thailand                                                                                                                        AAA

7.                           Germany                                                                                                                          BBB

8.                           Macao                                                                                                                           AAA

9.                           United Kingdom                                                                                                                   BBB

10.                          Australia                                                                                                                        BBB



Due to the historical brand equity and the fact that both have strong country brand strategies China, Hong Kong and Macao have been considered as separate countries in this ranking.


Bloom Consulting © Since 2003                                 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET)                                                Page 07
Country
                                                                                                               Brand
Development of Countries
Human Asset Management
                                                                                                               Ranking ©
Business Strategy                                                                                              Tourism
                                                                                                               Edition   2012

Rank                                                                                                                CBS Rating ©

11.                        Austria                                                                                        AA
12.                        Italy                                                                                          BB
13.                        Hong Kong                                                                                      A
14.                        Malaysia                                                                                       A
15.                        Netherlands                                                                                   BBB
16.                        Mexico                                                                                        AAA
17.                        Switzerland                                                                                    A
18.                        Canada                                                                                        BBB
19.                        Croatia                                                                                       AAA
20.                        Russian Federation                                                                             A
21.                        Portugal                                                                                       A
22.                        Singapore                                                                                      A
23.                        India                                                                                          A
24.                        Greece                                                                                        BBB
25.                        Republic of Korea                                                                             BBB
26.                        Belgium                                                                                        A
27.                        Morocco                                                                                       AAA
28.                        Japan                                                                                          BB
29.                        United Arab Emirates                                                                          AAA
30.                        Sweden                                                                                         BB
31.                        Egypt                                                                                          BB
32.                        Ireland                                                                                        A
33.                        South Africa                                                                                  BBB
34.                        Poland                                                                                         BB
35.                        Hungary                                                                                       AAA



Bloom Consulting © Since 2003                   countrybranding@bloom-consulting.com / +34 91 308 0286 (CET)               Page 08
Country
                                                                                                           Brand
Development of Countries
Human Asset Management
                                                                                                           Ranking ©
Business Strategy                                                                                          Tourism
                                                                                                           Edition   2012

Rank                                                                                                            CBS Rating ©

36.                        Czech Republic                                                                             A
37.                        Indonesia                                                                                  B
38.                        Saudi Arabia                                                                              CCC

39.                        Finland                                                                                   AAA
40.                        Argentina                                                                                 AA
41.                        Lebanon                                                                                   CCC
42.                        Denmark                                                                                    A
43.                        Norway                                                                                    AA
44.                        New Zealand                                                                                A
45.                        Philippines                                                                               AAA
46.                        Slovenia                                                                                  AAA
47.                        Brazil                                                                                     B

48.                        Slovakia                                                                                  AAA
49.                        Dominican Republic                                                                        BBB
50.                        Ukraine                                                                                    B
51.                        Israel                                                                                    CCC
52.                        Peru                                                                                       A
53.                        Bulgaria                                                                                  BB
54.                        Chile                                                                                      A
55.                        Malta                                                                                     AAA
56.                        Estonia                                                                                   AAA
57.                        Cyprus                                                                                     A
58.                        Luxembourg                                                                                CCC
59.                        Romania                                                                                    A
60.                        Jordan                                                                                    CCC



Bloom Consulting © Since 2003               countrybranding@bloom-consulting.com / +34 91 308 0286 (CET)               Page 09
Country
                                                                                                            Brand
Development of Countries
Human Asset Management
                                                                                                            Ranking ©
Business Strategy                                                                                           Tourism
                                                                                                            Edition   2012

Rank                                                                                                             CBS Rating ©

61.                        Kenya                                                                                      AAA
62.                        Lithuania                                                                                  AAA
63.                        Guatemala                                                                                   A
64.                        United Republic of Tanzania                                                                 A
65.                        Ethiopia                                                                                    A
66.                        Viet Nam                                                                                    CC
67.                        Uruguay                                                                                    BBB
68.                        Mauritius                                                                                   A
69.                        Colombia                                                                                    B
70.                        Albania                                                                                     BB
71.                        Iran                                                                                        B
72.                        Costa Rica                                                                                  BB
73.                        Tunisia                                                                                    CCC
74.                        Panama                                                                                     CCC
75.                        Cambodia                                                                                   BBB
76.                        Sri Lanka                                                                                  AAA
77.                        Serbia                                                                                      A
78.                        Bahrain                                                                                     B
79.                        Bahamas                                                                                     B
80.                        Barbados                                                                                    BB
81.                        Maldives                                                                                   AAA
82.                        Cuba                                                                                        CC
83.                        Ecuador                                                                                     AA
84.                        Jamaica                                                                                    CCC
85.                        Kazakhstan                                                                                 CCC



Bloom Consulting © Since 2003                countrybranding@bloom-consulting.com / +34 91 308 0286 (CET)               Page 10
Country
                                                                                                           Brand
Development of Countries
Human Asset Management
                                                                                                           Ranking ©
Business Strategy                                                                                          Tourism
                                                                                                           Edition   2012

Rank                                                                                                            CBS Rating ©

86.                        Iceland                                                                                   AAA
87.                        Latvia                                                                                     BB
88.                        Oman                                                                                       C
89.                        Pakistan                                                                                   CC
90.                        Venezuela                                                                                  BB
91.                        Bosnia and Herzegovina                                                                     BB
92.                        Uganda                                                                                     A
93.                        Georgia                                                                                    A
94.                        Nepal                                                                                     AAA
95.                        Ghana                                                                                     CCC
96.                        El Salvador                                                                                B
97.                        Fiji                                                                                       BB
98.                        Botswana                                                                                  AAA
99.                        Belarus                                                                                   BBB
100.                       Namibia                                                                                    AA
101.                       Armenia                                                                                   AAA
102.                       Montenegro                                                                                CCC
103.                       Nigeria                                                                                   CCC
104.                       Honduras                                                                                   BB
105.                       Trinidad and Tobago                                                                        B
106.                       Zimbabwe                                                                                   B
107.                       Kuwait                                                                                    CCC
108.                       Mongolia                                                                                   AA
109.                       Seychelles                                                                                 A
110.                       Saint Lucia                                                                                A



Bloom Consulting © Since 2003               countrybranding@bloom-consulting.com / +34 91 308 0286 (CET)               Page 11
Country
                                                                                                              Brand
Development of Countries
Human Asset Management
                                                                                                              Ranking ©
Business Strategy                                                                                             Tourism
                                                                                                              Edition   2012

Rank                                                                                                               CBS Rating ©

111.                       Kyrgyzstan                                                                                   CCC
112.                       Azerbaijan                                                                                    CC
113.                       Senegal                                                                                       C
114.                       Belize                                                                                       BBB
115.                       Macedonia                                                                                    BBB
116.                       Yemen                                                                                         C
117.                       Angola                                                                                        C
118.                       Rwanda                                                                                        BB
119.                       Antigua and Barbuda                                                                           B
120.                       Madagascar                                                                                   CCC
121.                       Algeria                                                                                      CCC
122.                       Republic of Moldova                                                                           B
123.                       Lao’s People Democratic Republic                                                              CC
124.                       Brunei Darussalam                                                                             B
125.                       Saint Kits and Nevis                                                                          AA
126.                       Zambia                                                                                       BBB
127.                       Mozambique                                                                                    B
128.                       Bolivia                                                                                      CCC
129.                       Nicaragua                                                                                     CC
130.                       Grenada                                                                                      BBB
131.                       Cape Verde                                                                                    C
132.                       Sudan                                                                                         B
133.                       Samoa                                                                                         B
134.                       Guyana                                                                                       BBB
135.                       Cameroon                                                                                      CC



Bloom Consulting © Since 2003                  countrybranding@bloom-consulting.com / +34 91 308 0286 (CET)               Page 12
Country
                                                                                                             Brand
Development of Countries
Human Asset Management
                                                                                                             Ranking ©
Business Strategy                                                                                            Tourism
                                                                                                             Edition   2012

Rank                                                                                                              CBS Rating ©

136.                       Paraguay                                                                                     D
137.                       Solomon Islands                                                                             BBB
138.                       Dominica                                                                                     BB
139.                       Myanmar                                                                                      B
140.                       Togo                                                                                        CCC
141.                       Suriname                                                                                     B
142.                       Burkina Faso                                                                                CCC
143.                       Lesotho                                                                                     BBB
144.                       Bhutan                                                                                       B
145.                       Gambia                                                                                       B
146.                       Côte d’Ivoire                                                                                D
147.                       Saint Vincent and the Grenadines                                                             CC
148.                       Bangladesh                                                                                   C
149.                       Timor-Leste                                                                                  B
150.                       Sierra Leone                                                                                 B
151.                       Comoros                                                                                     CCC
152.                       Tajikistan                                                                                  CCC
153.                       Swaziland                                                                                    CC
154.                       Federated States of Micronesia                                                               D
155.                       São Tomé and Principe                                                                        A
156.                       Djibouti                                                                                    CCC
157.                       Tonga                                                                                        D
158.                       Kiribati                                                                                    BBB
159.                       Papua New Guinea                                                                             B
160.                       Burundi                                                                                      CC

161.                       Marshall Islands                                                                             D
Bloom Consulting © Since 2003                 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET)               Page 13
Country
                                                                                                Brand
Development of Countries
Human Asset Management
                                                                                                Ranking ©
Business Strategy                                                                               Tourism
                                                                                                Edition   2012


Bloom Consulting Country Brand Ranking ©
Comments

The United States continued its number one reign in the 2012 Bloom Consulting Country Brand
Ranking © Tourism. The AA Rating indicates that the US’ tourism brand is very accurate when
considering tourism demand, and has a strong positive impact on its tourism industry. Although
the US saw a decline in tourism receipts from the previous year, the strong overall performance
and excellent CBS Rating © ensured their continued supremacy.


The remaining top countries include other strong economic
performers such as several powerhouse European countries,
the upcoming BRIC countries and Asian economic hubs.
Asia in particular performed extremely well in the 2012
Ranking. Eight Asian countries finished in the top 25,
with China as number four. Aided by both strong tourism
receipts and CBS Ratings ©, Thailand (6) and Malaysia
(14) significantly improved from last year. For the first
time, Macao was evaluated as an individual country and
finished with a bang at number eight. A notable absence
was Japan. With a BB rating that could not counteract
the residual effects of the tsunami, Japan suffered
a three spot drop to number twenty-eight.




Bloom Consulting © Since 2003    countrybranding@bloom-consulting.com / +34 91 308 0286 (CET)               Page 14
Country
                                                                                                Brand
Development of Countries
Human Asset Management
                                                                                                Ranking ©
Business Strategy                                                                               Tourism
                                                                                                Edition   2012


Bloom Consulting Country Brand Ranking ©
Comments, Continued

Though European countries, especially Germany, the UK and Italy, have slipped in the Ranking
since last year, twelve European countries remained in the top 25. The continued prominence
despite decreased tourism receipts indicates that strong CBS © Ratings can help weather the
lingering economic stress in Europe.


Interestingly, Africa had some surprising developments,
especially in light of the recent political developments.
Although none finished in the top 25, the top 50 was filled
with noticeable improvements from last year. Morocco (27)
and United Arab Emirates (29) led the way with a respec-
tive 3 and amazing 16 jump up in the ranking powered by
AAA ratings.
Decreased tourism opportunities were visible in several performances. Egypt (31) noticeably
suffered from the downturn in the industry, while Saudi Arabia also dropped. Notably, the study
established several African countries making slow but steady improvements, with Kenya, Tanza-
nia and Ethiopia as countries to watch. This indicates both shifting tourist interests and the
general economic potential for the continent.




Bloom Consulting © Since 2003    countrybranding@bloom-consulting.com / +34 91 308 0286 (CET)               Page 15
Country
                                                                                                Brand
Development of Countries
Human Asset Management
                                                                                                Ranking ©
Business Strategy                                                                               Tourism
                                                                                                Edition   2012


Classification, References and Sources
Additional information about the study

Bloom Consulting divided the world into eleven geographic sectors and the four economic
development stages in order to maintain the singularity of the region and compare countries
in a regional context.

Bloom Consulting Geographic Regions
1. Central and Southern Asia
2. Europe
3. Northern Africa
4. Oceania
5. Central and Middle Africa
6. Central America and Caribbean
7. South America
8. Middle East
9. Western and Southern Africa
10. Northern America
11. Eastern and South-Eastern Asia

The four World Bank Income levels
12. Low Income
13. Lower Middle Income
14. Upper Middle Income
15. High Income (Includes both OECD and non-OECD)


Further sources for countries income level classifications and geographic regions:
The World Bank http://www.worldbank.org/
The World Tourism Organization http://www2.unwto.org/en
The United Nations http://www.un.org/en/




Bloom Consulting © Since 2003    countrybranding@bloom-consulting.com / +34 91 308 0286 (CET)               Page 16
Country
                                                                                                 Brand
Development of Countries
Human Asset Management
                                                                                                 Ranking ©
Business Strategy                                                                                Tourism
                                                                                                 Edition   2012


Bloom Consulting Country Brand Ranking©
FAQs

1) Who is this Ranking meant for?

Bloom Consulting Country Brand Ranking © is for anyone interested in place branding
from every perspective, whether you’re in government, academia, industry, finance,
or just find it interesting.

2) Why did Bloom Consulting create a Ranking?

Bloom Consulting created the Ranking to evaluate the impact of a country’s brand strategy in
economic terms and, above all, to answer the ever relevant question of how countries can
become more attractive.

3) How does Bloom Consulting’s Ranking differ from other rankings?

Bloom Consulting’s Ranking uses variables and methodology to generate a ranking far ahead
of the field in terms of objectivity and innovation. Not only does Bloom Consulting base its
research on objective hard and soft facts, rather than using survey based data like other rankings,
it is also the first ranking to take tourist demand into account.

4) What is new in the 2012 edition of the Ranking?

The 2012 edition of the Ranking features the inclusion of Tourist Online Search Demand (OSD)
in the Bloom Algorithm. By analysing consumer behaviour and the effectiveness of country
brand strategies, the newest Ranking raises the bar by giving a pioneering view of the global
tourism industry from a supply and demand angle.

5) How can a state have a poor CBS Rating ©, but do well in the Ranking?

If a country has a negative CBS Rating ©, its brand strategy is not actively reflecting what the
country has to offer (in the eyes of tourist-demand). Even though its economic performance
might still be strong, the tourism strategy is not taking advantage of the country’s unique selling
propositions.




Bloom Consulting © Since 2003     countrybranding@bloom-consulting.com / +34 91 308 0286 (CET)               Page 17
Country
                                                                                                 Brand
Development of Countries
Human Asset Management
                                                                                                 Ranking ©
Business Strategy                                                                                Tourism
                                                                                                 Edition   2012


Bloom Consulting
About

Bloom Consulting is a strategy consulting firm specialized in country branding.

José Filipe Torres founded Bloom Consulting in 2003 and is a regular spokesperson at confer-
ences and universities worldwide. Both The Economist and Forbes have interviewed Mr Torres,
where he was identified as one of the top 3 country branding experts in the world.

Currently Bloom Consulting has offices in São Paulo, Mumbai, Lisbon, Madrid (headquarters)
and Los Angeles, as well as research centres in Tokyo and London. Bloom Consulting works
closely with presidents, monarchs, ministers and institutions in order to define their strategy,
establish their vision, and implement it. Bloom’s clients include the Bulgarian, Latvian, Polish,
Portuguese and Spanish governments, and also regions such as Madrid, Castilla y Leon in Spain,
and center and the southwest regions of Portugal.

Bloom Consulting has developed the 3T approach © that separates Trade, Tourism, and Talent
strategies into three different Country Branding Strategies.
One fundamental point of all of Bloom Consulting’s projects is the CAMPRO methodology ©.
This methodology is a combination of academic and professional knowledge under Bloom
Consulting’s management and control, key to obtaining the most accurate recommendations
and insights for all clients.

Moreover Bloom Consulting has published the:
Bloom Consulting US State Brand Ranking © 2012
and is currently developing the:
Bloom Consulting India State Brand Ranking © 2013

Additional Information

While this report provides a general overview, the information presented here is but
a glimpse of the findings we have at your disposal. Please do not hesitate to contact us if you
would like a personalized and detailed version of the Bloom Consulting Country Branding
Ranking © Report for your country, region or city.

For more information, please visit:

www.bloom-consulting.com/en/country-brands-ranking

Bloom Consulting © Since 2003     countrybranding@bloom-consulting.com / +34 91 308 0286 (CET)               Page 18

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Bloom consulting country brand ranking tourism 2012

  • 1. Development of Countries Human Asset Management Business Strategy Bloom Consulting Country Brand Ranking © Tourism Edition 2012 Bloom Consulting © Since 2003
  • 2. Country Brand Development of Countries Human Asset Management Ranking © Business Strategy Tourism Edition 2012 Bloom Consulting Country Brand Ranking © An Introduction The Bloom Consulting Country Brand Ranking © is the only country or nation brand ranking which classifies countries by the effectiveness of their country brand strategies and its subsequent impact on the country’s GDP. In order to do so, Bloom Consulting has taken into account variables that define the economic performance of the countries as well as variables that characterize the strategies’ accuracy and market acceptance. Bloom Consulting has used hard facts, such as economic indicators and an analysis of the offi- cial country brand strategies as well as soft data indicators, thereby measuring the economic impact of each country’s tourism brand strategy. Furthermore, this marks the first time that Online Search Demand (OSD) has been incorporated into a ranking of this type. The 2012 Bloom Consulting Country Brand Ranking © Tourism accounts for the most compre- hensive, objective research done in the field so far. In accordance with the Bloom Consulting 3T Approach © (see page 3), Bloom Consulting creates separate Rankings for Trade and Tourism. It includes 161 countries and all economic data comes from recognized sources such as the World Bank, United Nations, and the World Tourism Organization. Bloom Consulting © Since 2003 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET) Page 01
  • 3. Country Brand Development of Countries Human Asset Management Ranking © Business Strategy Tourism Edition 2012 An introductory note from the CEO Welcome For the second consecutive year, I am proud to present to you with the Bloom Consulting Country Brand Ranking! Over the last nine years, I have had the privilege of working with Bloom Consulting in country branding strategies all over the world. From my experience, the most striking fact I found so far is that most countries, regardless of their economic development, geographic location or even size, have very similar issues when developing their own country brand strategy. These issues are very much related with internal concerns, such as accountability or stakeholder management, and also the tangible measurement of brand strategy investments. Our objective when launching this ranking was precisely to tackle this issue: how much more revenue can a country brand attract to its own national economy? Let me just say how excited I am with the new feature in our algorithm - Online Search Demand (OSD). For the first time in any country or nation brand ranking, we analyze how well positioned countries are in the biggest search engines and how searched they are by tourists in general. To conclude, I encourage you to use this ranking internally and use it as an asset and a tool to demonstrate the importance your country brand has on your economy. Although we would have liked to go deeper and give a detailed description on each country’s performance, it’s impossible to do so in this overview. However if you are interested to find out more information on your country, please do not hesitate to contact us. I would be happy to send you all the infor- mation you require. Welcome to the Bloom Consulting Country Brand Ranking © 2012. We hope you appreciate the great results and findings as much as we did! José Filipe Torres - CEO Bloom Consulting Bloom Consulting © Since 2003 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET) Page 02
  • 4. Country Brand Development of Countries Human Asset Management Ranking © Business Strategy Tourism Edition 2012 Introduction to Country Branding The 3T approach © In creating a country brand strategy we focus on three main areas: attraction of trade, tourism and talent. The traditional approach when facing the challenge of attracting trade, tourism and talent is to create, or simply improve, perceptions under one umbrella strategy. Ultimately this will fail, as we see over and over again around the world. It is impossible to communicate entertainment to investors and simultaneously communicate a qualified and hardworking workforce to potential tourists. They messages repel each other, destroying the core objective. Most of the time agencies attempt a compromise in order to better create an overall strategy. As a result, they weaken their brand, as each factor is not branded up to its potential. In order to solve the problem of having a single multi-dimensional strategy, Bloom Consulting has developed a 3T approach to country branding that separates each T. T1. Attraction of Trade T2. Attraction of Tourism T3. Attraction of Talent Traditional “Umbrella” Strategy Bloom Consulting’s 3T Approach © T1 T2 T3 T2 GDP GDP T1 T3 Impact Impact This way, we’re able to calculate growth projections and calculations individually, in order to better define the objectives of an overall strategy. Bloom Consulting © Since 2003 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET) Page 03
  • 5. Country Brand Development of Countries Human Asset Management Ranking © Business Strategy Tourism Edition 2012 Understanding the Methodology The Ranking Variables The Bloom Consulting Algorithm, was developed to create and calculate the ranking, taking into account both hard and soft data and includes groundbreaking processes to show the relationship between a country’s economic performance and the projections of the country’s brand strategy. The ranking is derived from four variables that take into account both hard and soft data. The ranking does not use any survey or interview based data, meaning that it provides the most objective, accurate results possible. Bloom Consulting Country Brand Ranking Algorithm variables Historical Bloom Consulting CBS Economic Rating© Growth Economic Country Brand Performance Ranking © Bloom Consulting © Since 2003 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET) Page 04
  • 6. Country Brand Development of Countries Human Asset Management Ranking © Business Strategy Tourism Edition 2012 Understanding the Methodology The Ranking Variables in more detail Historical Economic Performance Strategies and economic returns do not have an immediate cause and effect relationship, there- fore Bloom Consulting looks at the country’s long term (five years)* historical economic performance in international tourism receipts. This way, the Ranking reflects more consistent trends rather than the volatile changes that might occur in the recovering economic climate. Economic Growth The growth in international tourism receipts of each country is also an important indicator when measuring the country’s economic performance, therefore Bloom Consulting computes the compound annual growth rate for the economic tourism performance. This way, it is possible to garner how much the industry grew or decreased and the impact it had on the revenue. Again, data spanning five years was used to reflect consistent trends rather than brief volatile changes. Bloom Consulting Country Brand Strategy (CBS) Rating © Bloom Consulting also rates the impact of each country’s branding strategy. The CBS Rating © takes into account the uniqueness of each country’s current brand strategy (Brand Tags) and the accuracy of the Online Search Demand. A brand strategy that is more unique and more aligned with tourist searches will receive a better Rating. * UNWTO covering the years 2006-2010. Bloom Consulting © Since 2003 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET) Page 05
  • 7. Country Brand Development of Countries Human Asset Management Ranking © Business Strategy Tourism Edition 2012 Measuring Country Brand Strategy Accuracy The CBS Rating © CBS Rating © is calculated using brand strategy economic performance analysis and analysis of Online Search Demand. The country brand strategy is measured through brand tags, the key words that reflect the brand strategy of each country. For the first time in any country or nation brand ranking, Bloom’s Online Search Demand (OSD) is able to show if a country supplies what tourists are seeking, and how well the country is matching this demand. Brand tags function as the ‘supply’ side of the tourist-destination equation. Thousands of brand tags were collected from each country’s official tourism agency and then classified into 38 different clusters that relate to adventure sports and activities, natural features, beaches, local culture and traditions, or gastronomy. Each cluster is assigned an economic value in order to rate the relative returns gained from each brand tag. Domestic and international tourist searches for the brand tags and related words were then analyzed, country by country, in the most used search engines, to show the country’s accuracy match and quantify Online Search Demand. By considering the OSD, Bloom Consulting is able to show if a country offers what tourists are seeking, and how well the country is matching this demand. This identifies the gap between supply and demand. The more accurate a country is, the better the CBS Rating ©. Just as international rating agencies rank countries’ credit risk, Bloom Consulting uses the CBS Rating © Classification System Score Description AAA Very Strong AA Strong A Slightly Strong BBB Very Good BB Good B Slightly Good CCC Slightly Weak CC Weak C Very Weak D Poor Bloom Consulting © Since 2003 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET) Page 06
  • 8. Country Brand Development of Countries Human Asset Management Ranking © Business Strategy Tourism Edition 2012 Bloom Consulting Country Brand Ranking © 2012 TOURISM EDITION - WORLD Ranking Rank CBS Rating © 1. United States of America AA 2. Spain AAA 3. France AA 4. China A 5. Turkey AAA 6. Thailand AAA 7. Germany BBB 8. Macao AAA 9. United Kingdom BBB 10. Australia BBB Due to the historical brand equity and the fact that both have strong country brand strategies China, Hong Kong and Macao have been considered as separate countries in this ranking. Bloom Consulting © Since 2003 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET) Page 07
  • 9. Country Brand Development of Countries Human Asset Management Ranking © Business Strategy Tourism Edition 2012 Rank CBS Rating © 11. Austria AA 12. Italy BB 13. Hong Kong A 14. Malaysia A 15. Netherlands BBB 16. Mexico AAA 17. Switzerland A 18. Canada BBB 19. Croatia AAA 20. Russian Federation A 21. Portugal A 22. Singapore A 23. India A 24. Greece BBB 25. Republic of Korea BBB 26. Belgium A 27. Morocco AAA 28. Japan BB 29. United Arab Emirates AAA 30. Sweden BB 31. Egypt BB 32. Ireland A 33. South Africa BBB 34. Poland BB 35. Hungary AAA Bloom Consulting © Since 2003 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET) Page 08
  • 10. Country Brand Development of Countries Human Asset Management Ranking © Business Strategy Tourism Edition 2012 Rank CBS Rating © 36. Czech Republic A 37. Indonesia B 38. Saudi Arabia CCC 39. Finland AAA 40. Argentina AA 41. Lebanon CCC 42. Denmark A 43. Norway AA 44. New Zealand A 45. Philippines AAA 46. Slovenia AAA 47. Brazil B 48. Slovakia AAA 49. Dominican Republic BBB 50. Ukraine B 51. Israel CCC 52. Peru A 53. Bulgaria BB 54. Chile A 55. Malta AAA 56. Estonia AAA 57. Cyprus A 58. Luxembourg CCC 59. Romania A 60. Jordan CCC Bloom Consulting © Since 2003 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET) Page 09
  • 11. Country Brand Development of Countries Human Asset Management Ranking © Business Strategy Tourism Edition 2012 Rank CBS Rating © 61. Kenya AAA 62. Lithuania AAA 63. Guatemala A 64. United Republic of Tanzania A 65. Ethiopia A 66. Viet Nam CC 67. Uruguay BBB 68. Mauritius A 69. Colombia B 70. Albania BB 71. Iran B 72. Costa Rica BB 73. Tunisia CCC 74. Panama CCC 75. Cambodia BBB 76. Sri Lanka AAA 77. Serbia A 78. Bahrain B 79. Bahamas B 80. Barbados BB 81. Maldives AAA 82. Cuba CC 83. Ecuador AA 84. Jamaica CCC 85. Kazakhstan CCC Bloom Consulting © Since 2003 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET) Page 10
  • 12. Country Brand Development of Countries Human Asset Management Ranking © Business Strategy Tourism Edition 2012 Rank CBS Rating © 86. Iceland AAA 87. Latvia BB 88. Oman C 89. Pakistan CC 90. Venezuela BB 91. Bosnia and Herzegovina BB 92. Uganda A 93. Georgia A 94. Nepal AAA 95. Ghana CCC 96. El Salvador B 97. Fiji BB 98. Botswana AAA 99. Belarus BBB 100. Namibia AA 101. Armenia AAA 102. Montenegro CCC 103. Nigeria CCC 104. Honduras BB 105. Trinidad and Tobago B 106. Zimbabwe B 107. Kuwait CCC 108. Mongolia AA 109. Seychelles A 110. Saint Lucia A Bloom Consulting © Since 2003 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET) Page 11
  • 13. Country Brand Development of Countries Human Asset Management Ranking © Business Strategy Tourism Edition 2012 Rank CBS Rating © 111. Kyrgyzstan CCC 112. Azerbaijan CC 113. Senegal C 114. Belize BBB 115. Macedonia BBB 116. Yemen C 117. Angola C 118. Rwanda BB 119. Antigua and Barbuda B 120. Madagascar CCC 121. Algeria CCC 122. Republic of Moldova B 123. Lao’s People Democratic Republic CC 124. Brunei Darussalam B 125. Saint Kits and Nevis AA 126. Zambia BBB 127. Mozambique B 128. Bolivia CCC 129. Nicaragua CC 130. Grenada BBB 131. Cape Verde C 132. Sudan B 133. Samoa B 134. Guyana BBB 135. Cameroon CC Bloom Consulting © Since 2003 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET) Page 12
  • 14. Country Brand Development of Countries Human Asset Management Ranking © Business Strategy Tourism Edition 2012 Rank CBS Rating © 136. Paraguay D 137. Solomon Islands BBB 138. Dominica BB 139. Myanmar B 140. Togo CCC 141. Suriname B 142. Burkina Faso CCC 143. Lesotho BBB 144. Bhutan B 145. Gambia B 146. Côte d’Ivoire D 147. Saint Vincent and the Grenadines CC 148. Bangladesh C 149. Timor-Leste B 150. Sierra Leone B 151. Comoros CCC 152. Tajikistan CCC 153. Swaziland CC 154. Federated States of Micronesia D 155. São Tomé and Principe A 156. Djibouti CCC 157. Tonga D 158. Kiribati BBB 159. Papua New Guinea B 160. Burundi CC 161. Marshall Islands D Bloom Consulting © Since 2003 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET) Page 13
  • 15. Country Brand Development of Countries Human Asset Management Ranking © Business Strategy Tourism Edition 2012 Bloom Consulting Country Brand Ranking © Comments The United States continued its number one reign in the 2012 Bloom Consulting Country Brand Ranking © Tourism. The AA Rating indicates that the US’ tourism brand is very accurate when considering tourism demand, and has a strong positive impact on its tourism industry. Although the US saw a decline in tourism receipts from the previous year, the strong overall performance and excellent CBS Rating © ensured their continued supremacy. The remaining top countries include other strong economic performers such as several powerhouse European countries, the upcoming BRIC countries and Asian economic hubs. Asia in particular performed extremely well in the 2012 Ranking. Eight Asian countries finished in the top 25, with China as number four. Aided by both strong tourism receipts and CBS Ratings ©, Thailand (6) and Malaysia (14) significantly improved from last year. For the first time, Macao was evaluated as an individual country and finished with a bang at number eight. A notable absence was Japan. With a BB rating that could not counteract the residual effects of the tsunami, Japan suffered a three spot drop to number twenty-eight. Bloom Consulting © Since 2003 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET) Page 14
  • 16. Country Brand Development of Countries Human Asset Management Ranking © Business Strategy Tourism Edition 2012 Bloom Consulting Country Brand Ranking © Comments, Continued Though European countries, especially Germany, the UK and Italy, have slipped in the Ranking since last year, twelve European countries remained in the top 25. The continued prominence despite decreased tourism receipts indicates that strong CBS © Ratings can help weather the lingering economic stress in Europe. Interestingly, Africa had some surprising developments, especially in light of the recent political developments. Although none finished in the top 25, the top 50 was filled with noticeable improvements from last year. Morocco (27) and United Arab Emirates (29) led the way with a respec- tive 3 and amazing 16 jump up in the ranking powered by AAA ratings. Decreased tourism opportunities were visible in several performances. Egypt (31) noticeably suffered from the downturn in the industry, while Saudi Arabia also dropped. Notably, the study established several African countries making slow but steady improvements, with Kenya, Tanza- nia and Ethiopia as countries to watch. This indicates both shifting tourist interests and the general economic potential for the continent. Bloom Consulting © Since 2003 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET) Page 15
  • 17. Country Brand Development of Countries Human Asset Management Ranking © Business Strategy Tourism Edition 2012 Classification, References and Sources Additional information about the study Bloom Consulting divided the world into eleven geographic sectors and the four economic development stages in order to maintain the singularity of the region and compare countries in a regional context. Bloom Consulting Geographic Regions 1. Central and Southern Asia 2. Europe 3. Northern Africa 4. Oceania 5. Central and Middle Africa 6. Central America and Caribbean 7. South America 8. Middle East 9. Western and Southern Africa 10. Northern America 11. Eastern and South-Eastern Asia The four World Bank Income levels 12. Low Income 13. Lower Middle Income 14. Upper Middle Income 15. High Income (Includes both OECD and non-OECD) Further sources for countries income level classifications and geographic regions: The World Bank http://www.worldbank.org/ The World Tourism Organization http://www2.unwto.org/en The United Nations http://www.un.org/en/ Bloom Consulting © Since 2003 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET) Page 16
  • 18. Country Brand Development of Countries Human Asset Management Ranking © Business Strategy Tourism Edition 2012 Bloom Consulting Country Brand Ranking© FAQs 1) Who is this Ranking meant for? Bloom Consulting Country Brand Ranking © is for anyone interested in place branding from every perspective, whether you’re in government, academia, industry, finance, or just find it interesting. 2) Why did Bloom Consulting create a Ranking? Bloom Consulting created the Ranking to evaluate the impact of a country’s brand strategy in economic terms and, above all, to answer the ever relevant question of how countries can become more attractive. 3) How does Bloom Consulting’s Ranking differ from other rankings? Bloom Consulting’s Ranking uses variables and methodology to generate a ranking far ahead of the field in terms of objectivity and innovation. Not only does Bloom Consulting base its research on objective hard and soft facts, rather than using survey based data like other rankings, it is also the first ranking to take tourist demand into account. 4) What is new in the 2012 edition of the Ranking? The 2012 edition of the Ranking features the inclusion of Tourist Online Search Demand (OSD) in the Bloom Algorithm. By analysing consumer behaviour and the effectiveness of country brand strategies, the newest Ranking raises the bar by giving a pioneering view of the global tourism industry from a supply and demand angle. 5) How can a state have a poor CBS Rating ©, but do well in the Ranking? If a country has a negative CBS Rating ©, its brand strategy is not actively reflecting what the country has to offer (in the eyes of tourist-demand). Even though its economic performance might still be strong, the tourism strategy is not taking advantage of the country’s unique selling propositions. Bloom Consulting © Since 2003 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET) Page 17
  • 19. Country Brand Development of Countries Human Asset Management Ranking © Business Strategy Tourism Edition 2012 Bloom Consulting About Bloom Consulting is a strategy consulting firm specialized in country branding. José Filipe Torres founded Bloom Consulting in 2003 and is a regular spokesperson at confer- ences and universities worldwide. Both The Economist and Forbes have interviewed Mr Torres, where he was identified as one of the top 3 country branding experts in the world. Currently Bloom Consulting has offices in São Paulo, Mumbai, Lisbon, Madrid (headquarters) and Los Angeles, as well as research centres in Tokyo and London. Bloom Consulting works closely with presidents, monarchs, ministers and institutions in order to define their strategy, establish their vision, and implement it. Bloom’s clients include the Bulgarian, Latvian, Polish, Portuguese and Spanish governments, and also regions such as Madrid, Castilla y Leon in Spain, and center and the southwest regions of Portugal. Bloom Consulting has developed the 3T approach © that separates Trade, Tourism, and Talent strategies into three different Country Branding Strategies. One fundamental point of all of Bloom Consulting’s projects is the CAMPRO methodology ©. This methodology is a combination of academic and professional knowledge under Bloom Consulting’s management and control, key to obtaining the most accurate recommendations and insights for all clients. Moreover Bloom Consulting has published the: Bloom Consulting US State Brand Ranking © 2012 and is currently developing the: Bloom Consulting India State Brand Ranking © 2013 Additional Information While this report provides a general overview, the information presented here is but a glimpse of the findings we have at your disposal. Please do not hesitate to contact us if you would like a personalized and detailed version of the Bloom Consulting Country Branding Ranking © Report for your country, region or city. For more information, please visit: www.bloom-consulting.com/en/country-brands-ranking Bloom Consulting © Since 2003 countrybranding@bloom-consulting.com / +34 91 308 0286 (CET) Page 18