FINAL_Bloomerang Volunteer .pdf

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Welcome to
Bloomerang Academy
Thank you for joining us!
Ask questions
Live Transcript
Share ideas
Housekeeping
Housekeeping
We will share the slides and recording of this session with you via
email later today.
Dial in audio access: +1 669 900 6833
Any questions we are not able to answer live or in the Q&A will
be addressed after the session via a follow-up.
If you need further assistance, please reach out to
support@bloomerang.com. Our support team is amazing!
Getting to Know
Bloomerang Volunteer
Margie Worrell
Margie Worrell is the Curriculum Manager at
Bloomerang. She serves on the board of the
Peace Learning Center in Indianapolis, and
has worked extensively with nonprofits as
both a staff member and a lead volunteer.
Her passions include education, theatre, her
two children and her two small dogs.
Curriculum Manager
What will we
cover today?
● Volunteer Recruitment and Retention
● Bloomerang Volunteer–admin view
○ Is Volunteer Management right for
you?
○ The Bloomerang Admin Experience
● Bloomerang Volunteer–volunteer view
○ Getting into the mind of a volunteer
○ The Bloomerang Volunteer
Experience
INTO THE DATABASE WE GO!
● Resources you can use
Volunteer Recruitment
and Retention
Poll
Estimate how much of the work your
organization does involves volunteers:
a.) 0-24%
b.) 25-49%
c.) 50-74%
d.) 75-nearly 100%
If you are
struggling to
get and keep
volunteers, you
are not alone.
33% of volunteer managers
reported volunteer
recruitment as their biggest
challenge in 2023.
How to Create a Volunteer Recruitment Plan: 5 Strategies
Recruiting process–develop a plan
How to Create a Volunteer Recruitment Plan: 5 Strategies
Training your
volunteers is
important
Training and knowing what to expect can help volunteers
feel prepared and at ease.
Keep these volunteer training best practices in mind:
● Allow volunteers to complete training on their own
time by offering online training modules and videos.
● Offer practical training tips and advice for scenarios
volunteers may potentially encounter.
● Acknowledge when a volunteer has successfully
completed the training process so that they know
they can begin signing up for shifts.
● Track where each volunteer is in the training process
using your volunteer database so you don’t
accidentally require them to repeat any exercises.
Should you opt for in-person training, we have provided
great tips for that as well! (see links to the left)
The Smart Nonprofit’s Guide to Volunteer Management
How to Host an Effective, Engaging Volunteer Orientation
Stewarding and
retaining your
volunteers
It’s about relationship-building!
Continue to build those relationships
you have worked hard to establish:
● Recognize your volunteers (put ideas in the
chat for how you do this!)
● Make continued volunteering easy for your
busy volunteers
● Get to know your volunteers like you do your
donors
● Ask for their feedback and try to implement
improvements
How are you currently
tracking your volunteers?
How do we know if a
Volunteer Management
system right for us?
Consider these points. Can you relate?
● Volunteer experience is important to
you
● Finding and managing volunteers
currently feels overwhelming
● Volunteers are organized through
multiple tools and it’s hard to see
everything in the same place (or you
just don’t like your current software!)
● There are many moving parts (shifts,
volunteers and other data) to manage
your processes without automation
Solving Common Volunteer Management Challenges
Streamline Workflows
through Automation
● Manual/ Repetitive
tasks
● Key communication
touch points
● Schedule Management
& Changes
DISCONNECTED
Flexible to Program Needs
● Multiple programs with
different registration
requirements
● Capturing the right
data & information for
reporting
RIDGID TOOLS
Simple to Learn & Use
● Administrators coming
off of standard office
tools
● Older demographic/
non tech savvy
volunteers
● Transitional Features
HARD TO USE
Manage the
entire volunteer
lifecycle.
Best-in-class volunteer
management for:
● Nonprofit programs
● Fundraising events
● Corporate volunteerism
SOLUTION
Bloomerang Volunteer:
From the admin view
Volunteer recruitment
& qualification
● Build a beautifully branded volunteer
sign-up page.
● Gather key information online with
custom forms.
● Collect volunteer waivers,
certification documents, and
background checks.
Volunteer scheduling
● Create schedules your way, with
multiple calendar and list views,
filters, and bulk actions.
● Match the right volunteer to the right
role and shift with Bloomerang
Volunteer’s RosterMode™.
● Empower volunteers to view and sign
up for their preferred activities and
missions.
Engaging mobile
management &
communications
● Using the Bloomerang Volunteer
Mobile App, view the entire master
schedule and respond to schedule
problems in an instant.
● Keep your team informed with
automated notifications and shift
reminders.
● Two-way communications to keep
volunteers connected.
Volunteer
View
Manager
View
Data management &
reporting
● Collect and manage all your volunteer
data.
● Measure your impact with advanced
service time reporting and hours
tracking.
● Easily filter, review, and report on
your volunteer program data to help
you secure funding.
Backend Benefit: Profile Data Sync (Two-way)
with Bloomerang Donor
Email
First name
Last name
Date of Birth
Mobile #
Address
Activity Timeline
Email
First name
Last name
Date of Birth
Mobile #
Address
Hours Worked
Volunteer Group
Return on
investment
Some of our customer experiences of note:
● Saved up to 70% of administration time
● Increased volunteer retention by up to 25%
● Decreased 30% of your volunteer no-shows
● Reduced data errors by 50%
Bloomerang Volunteer:
From the volunteer view
Volunteering through the eyes of the
volunteer
● 35% of respondents to a 7,000-person volunteer survey said one
of the reasons they volunteer is to socialize.
● 96% of volunteers claim they feel a sense of purpose, therefore
happier and healthier!
● One-third of daily volunteers also said they volunteer “to build
their skills in a particular area.”
● 70% of corporate volunteers believe volunteerism boosts morale
more that company mixers.
TAKEAWAY:
Volunteers know that what they do is important for many compelling
reasons. They find intrinsic motivation to volunteer.
So what is keeping them from it?
Reason people do not volunteer or leave
volunteering
● Problem 1: “I don’t have enough information and most
volunteer roles aren’t interesting”
● Problem 2: “I don’t have enough time and volunteer
schedules are too inflexible”
● Problem 3: “No one asked me to”
Image
TAKEAWAY:
Reasons not to volunteer vary, but the good news is we can mitigate
many of them. Most revolve around TIME, INFORMATION and a feeling of
being VALUED.
So how do we resolve those issues for our volunteers?
https://longevity.stanford.edu/three-reason
s-why-people-dont-volunteer-and-what-ca
n-be-done-about-it/
https://nonprofithub.org/hard-volunteer-ev
en-harder-find/
Ways to help mitigate issues
1. Offer incentives
2. Provide a wide range of ways to get
involved
3. Conduct face-to-face recruitment at local
events
4. Ask existing volunteers to bring a friend
5. Create opportunities for
micro-volunteering (smaller time chunks)
6. Re-engage former volunteers
TAKEAWAY:
A strong volunteer management system can help resolve these issues,
easier and more efficiently. It can bring in more volunteers to give you
the people-power you need, and they can be potential donors when
given the right experiences. https://memberclicks.com/blog/volunteer-r
ecruitment-ideas/
7. Use social media more strategically
8. Send direct messages on LinkedIn
9. Place ads in local media outlets such as
TV, radio, and newspapers
10. Find a corporate partner
11. Make it simple to register for
opportunities
12. Reach out to donors
Into the database we go!
Poll
Would you like to book a demo of Bloomerang Volunteer?
● Yes, please! (someone from Bloomerang will reach out to
you soon!)
● No, thank you. Not at this time.
Resources
Bloomerang Knowledgebase and Support Portal
Resources
Knowledgebase
Bloomerang Volunteer
View Data Synced from
Bloomerang Volunteer
Track Volunteer activity
Other resources
10 Ways To Find New Donors For Your Nonprofit
Organization
The Role of Volunteering in Philanthropy
Fundraising Planning and Climate Report
7 Best Practices for Effective Donor
Management
How to Create a Volunteer Recruitment Plan: 5
Strategies
The Smart Nonprofit’s Guide to Volunteer
Management
9 Proven Volunteer Retention Strategies for
Nonprofits
How to Host an Effective, Engaging Volunteer
Orientation
Thank you for attending!
Visit our website to see more upcoming
Bloomerang Academy webinars!
Why invest in
volunteer
management?
FINAL_Bloomerang Volunteer .pdf
FINAL_Bloomerang Volunteer .pdf
FINAL_Bloomerang Volunteer .pdf
FINAL_Bloomerang Volunteer .pdf
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FINAL_Bloomerang Volunteer .pdf

  • 3. Housekeeping We will share the slides and recording of this session with you via email later today. Dial in audio access: +1 669 900 6833 Any questions we are not able to answer live or in the Q&A will be addressed after the session via a follow-up. If you need further assistance, please reach out to support@bloomerang.com. Our support team is amazing!
  • 5. Margie Worrell Margie Worrell is the Curriculum Manager at Bloomerang. She serves on the board of the Peace Learning Center in Indianapolis, and has worked extensively with nonprofits as both a staff member and a lead volunteer. Her passions include education, theatre, her two children and her two small dogs. Curriculum Manager
  • 6. What will we cover today? ● Volunteer Recruitment and Retention ● Bloomerang Volunteer–admin view ○ Is Volunteer Management right for you? ○ The Bloomerang Admin Experience ● Bloomerang Volunteer–volunteer view ○ Getting into the mind of a volunteer ○ The Bloomerang Volunteer Experience INTO THE DATABASE WE GO! ● Resources you can use
  • 8. Poll Estimate how much of the work your organization does involves volunteers: a.) 0-24% b.) 25-49% c.) 50-74% d.) 75-nearly 100%
  • 9. If you are struggling to get and keep volunteers, you are not alone. 33% of volunteer managers reported volunteer recruitment as their biggest challenge in 2023. How to Create a Volunteer Recruitment Plan: 5 Strategies
  • 10. Recruiting process–develop a plan How to Create a Volunteer Recruitment Plan: 5 Strategies
  • 11. Training your volunteers is important Training and knowing what to expect can help volunteers feel prepared and at ease. Keep these volunteer training best practices in mind: ● Allow volunteers to complete training on their own time by offering online training modules and videos. ● Offer practical training tips and advice for scenarios volunteers may potentially encounter. ● Acknowledge when a volunteer has successfully completed the training process so that they know they can begin signing up for shifts. ● Track where each volunteer is in the training process using your volunteer database so you don’t accidentally require them to repeat any exercises. Should you opt for in-person training, we have provided great tips for that as well! (see links to the left) The Smart Nonprofit’s Guide to Volunteer Management How to Host an Effective, Engaging Volunteer Orientation
  • 12. Stewarding and retaining your volunteers It’s about relationship-building! Continue to build those relationships you have worked hard to establish: ● Recognize your volunteers (put ideas in the chat for how you do this!) ● Make continued volunteering easy for your busy volunteers ● Get to know your volunteers like you do your donors ● Ask for their feedback and try to implement improvements
  • 13. How are you currently tracking your volunteers?
  • 14. How do we know if a Volunteer Management system right for us?
  • 15. Consider these points. Can you relate? ● Volunteer experience is important to you ● Finding and managing volunteers currently feels overwhelming ● Volunteers are organized through multiple tools and it’s hard to see everything in the same place (or you just don’t like your current software!) ● There are many moving parts (shifts, volunteers and other data) to manage your processes without automation
  • 16. Solving Common Volunteer Management Challenges Streamline Workflows through Automation ● Manual/ Repetitive tasks ● Key communication touch points ● Schedule Management & Changes DISCONNECTED Flexible to Program Needs ● Multiple programs with different registration requirements ● Capturing the right data & information for reporting RIDGID TOOLS Simple to Learn & Use ● Administrators coming off of standard office tools ● Older demographic/ non tech savvy volunteers ● Transitional Features HARD TO USE
  • 17. Manage the entire volunteer lifecycle. Best-in-class volunteer management for: ● Nonprofit programs ● Fundraising events ● Corporate volunteerism SOLUTION
  • 19. Volunteer recruitment & qualification ● Build a beautifully branded volunteer sign-up page. ● Gather key information online with custom forms. ● Collect volunteer waivers, certification documents, and background checks.
  • 20. Volunteer scheduling ● Create schedules your way, with multiple calendar and list views, filters, and bulk actions. ● Match the right volunteer to the right role and shift with Bloomerang Volunteer’s RosterMode™. ● Empower volunteers to view and sign up for their preferred activities and missions.
  • 21. Engaging mobile management & communications ● Using the Bloomerang Volunteer Mobile App, view the entire master schedule and respond to schedule problems in an instant. ● Keep your team informed with automated notifications and shift reminders. ● Two-way communications to keep volunteers connected. Volunteer View Manager View
  • 22. Data management & reporting ● Collect and manage all your volunteer data. ● Measure your impact with advanced service time reporting and hours tracking. ● Easily filter, review, and report on your volunteer program data to help you secure funding.
  • 23. Backend Benefit: Profile Data Sync (Two-way) with Bloomerang Donor Email First name Last name Date of Birth Mobile # Address Activity Timeline Email First name Last name Date of Birth Mobile # Address Hours Worked Volunteer Group
  • 24. Return on investment Some of our customer experiences of note: ● Saved up to 70% of administration time ● Increased volunteer retention by up to 25% ● Decreased 30% of your volunteer no-shows ● Reduced data errors by 50%
  • 26. Volunteering through the eyes of the volunteer ● 35% of respondents to a 7,000-person volunteer survey said one of the reasons they volunteer is to socialize. ● 96% of volunteers claim they feel a sense of purpose, therefore happier and healthier! ● One-third of daily volunteers also said they volunteer “to build their skills in a particular area.” ● 70% of corporate volunteers believe volunteerism boosts morale more that company mixers. TAKEAWAY: Volunteers know that what they do is important for many compelling reasons. They find intrinsic motivation to volunteer. So what is keeping them from it?
  • 27. Reason people do not volunteer or leave volunteering ● Problem 1: “I don’t have enough information and most volunteer roles aren’t interesting” ● Problem 2: “I don’t have enough time and volunteer schedules are too inflexible” ● Problem 3: “No one asked me to” Image TAKEAWAY: Reasons not to volunteer vary, but the good news is we can mitigate many of them. Most revolve around TIME, INFORMATION and a feeling of being VALUED. So how do we resolve those issues for our volunteers? https://longevity.stanford.edu/three-reason s-why-people-dont-volunteer-and-what-ca n-be-done-about-it/ https://nonprofithub.org/hard-volunteer-ev en-harder-find/
  • 28. Ways to help mitigate issues 1. Offer incentives 2. Provide a wide range of ways to get involved 3. Conduct face-to-face recruitment at local events 4. Ask existing volunteers to bring a friend 5. Create opportunities for micro-volunteering (smaller time chunks) 6. Re-engage former volunteers TAKEAWAY: A strong volunteer management system can help resolve these issues, easier and more efficiently. It can bring in more volunteers to give you the people-power you need, and they can be potential donors when given the right experiences. https://memberclicks.com/blog/volunteer-r ecruitment-ideas/ 7. Use social media more strategically 8. Send direct messages on LinkedIn 9. Place ads in local media outlets such as TV, radio, and newspapers 10. Find a corporate partner 11. Make it simple to register for opportunities 12. Reach out to donors
  • 30. Poll Would you like to book a demo of Bloomerang Volunteer? ● Yes, please! (someone from Bloomerang will reach out to you soon!) ● No, thank you. Not at this time.
  • 32. Resources Knowledgebase Bloomerang Volunteer View Data Synced from Bloomerang Volunteer Track Volunteer activity Other resources 10 Ways To Find New Donors For Your Nonprofit Organization The Role of Volunteering in Philanthropy Fundraising Planning and Climate Report 7 Best Practices for Effective Donor Management How to Create a Volunteer Recruitment Plan: 5 Strategies The Smart Nonprofit’s Guide to Volunteer Management 9 Proven Volunteer Retention Strategies for Nonprofits How to Host an Effective, Engaging Volunteer Orientation
  • 33. Thank you for attending! Visit our website to see more upcoming Bloomerang Academy webinars!