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Visualizing Library Data

A lightning talk given at Code4Lib 2016 Conference on March 8, 2016 in Philadelphia, PA.

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Visualizing Library Data

  1. 1. Visualizing Library Data Bohyun Kim Associate Director for Library Applications/Knowledge Systems University of Maryland, Baltimore @bohyunkim Code4Lib 2016 Conference
  2. 2. Data for ___? • Data for proving the usage of library collections & services : A vanity dashboard demonstrating the library’s value OR • Data for better decision-making : A decision-making tool
  3. 3. Perennial Questions • What data do we have? • What does the data tell us?
  4. 4. We Decided to Build a Prototype! • “LibStats” project • A small team of two people • We inventoried all data sources programmable through connecting to either a backend db or a vendor-provided API • Then we made a lot of charts and graphs. (PHP + Google Charts Library) • Then we showed them to the senior administration.
  5. 5. Data Sources • ClickyStats (home-grown reference service tracking system) • Workshop teaching statistics (home-grown teaching activities tracking system) • Aleph (ILS) • ILLiad (Interlibrary loan) • EDS (Counter data) • Google Analytics (for our websites) • Youtube (Instrucitonal videos) • LibGuides, LibAnswers, LibCal • And more…
  6. 6. Some Examples
  7. 7. Info Desk Services Stats throughout the week
  8. 8. Library website views throughout the week
  9. 9. People do not use combined search
  10. 10. Library Workshops – Registrants and Sessions
  11. 11. Users from which school signed up for library workshops?
  12. 12. Discovery layer-EDS
  13. 13. E-books users want but we don’t have
  14. 14. Databases that need more user seats
  15. 15. Which school borrows most articles through our ILL service?
  16. 16. Which other library borrows most articles from our library?
  17. 17. On which day of the week do people return most library books?
  18. 18. Is This Useful Enough? Remaining Questions. • What question did you expect to find answers for using the library data? • Some observations are useful. • But better to know what questions you are looking to answer in advance. • What questions are you looking to answer?