Bob panic solution architect - enterprise it systems & security architecture and cloud solutions
1. Bob Panic: Solution Architect -Security Systems & Security Architecture and Cloud Solutions
Mob: +61 (0) 424 102 603
Email: bobpanic@outlook.com
www.bobpanic.com
Career Summary
Motivated, driven, dynamic and resourceful Solutions Architect who is focused on developing IT security
frameworks, processes and solutions to ensure every element of technology is comprehensively covered.
For over 25 years my objective has been to ensure the confidentiality, integrity and availability of an
organisation’s information, who is involved in extensive and detailed requirement gathering processes,
stakeholder engagement and project management, strategic systems integration, creation of acceptance
and evaluation criteria, delivery of benchmarking documents, audibility systems, I am expert at running
brainstorming workshops (security, risk, planning), delivers targeted needs and gap analysis, requirements
profiling, process mapping and security design with a holistic business focus on analysis, design and business
systems security modelling is a particular speciality.
I act as a key liaison, a single point of contact, I am hands on and interact closely with business stakeholders in
order to understand the structure, operation, policies, processes related to security of the organisation, this is
key to my success in developing and recommending IT security solutions and systems that enable organisations
and projects achieve its goals.
I am a champion of best practice Security Architecture design including methodologies like SABSA, ISO 27001
and Standard of Good Practice for Information Security and using tools like Splunk for Enterprise Security
developing and delivering security intelligence platforms that address SIEM (Security Information and Event
Management) with real-time dashboards, reports, incident response workflows, analytics and correlations. For
example at NSW Education and did a considerable amount of work with security architecture and data
surveillance (including cloud solutions) using tools like Splunk and Tableau. The critical thing about my success
in this space has been to ensure that the right data is identified that contains the information that is needed for
queries as the machine data generated by some systems might not have the specific detail required for
streaming surveillance operations
Industry and Skills Summary
Professional
Skills
Technology Architecture, Transformational Change Management SME, Portfolio
Manager, Business Enterprise Change Management, Stakeholder & Client
Relationship Management; Strategy Development; Business Enterprise Architecture;
Business Analysis; Transformation & Enterprise Release Management; Organisational
& Technical Operational Change management; Business Process Engineering;
Service Management; ITIL & ITSM Implementation
Methodologies: SABSA, Standard of Good Practice for Information Security, ISO
27001, Agile (5 years) SCRUM Master, Prince 2 (10 years), PMBOK (5 years), Telstra
TDP/Rapid (2 years)
Technical
Skills
ISO 27001, Splunk Enterprise Security, Splunk for SAP, TOGAF, ADKAR, CMDB, SDLC,
Clarity PPM, NET Frameworks 2.0; Oracle FlexCube, Oracle OEM; Oracle forms, BPR,
ITIL, ISO, OBIEE, SAP BI, SAP Payroll, SAP Financials, SAP HR, SAP to Manfact migration,
Oracle Business Information Warehouse (BW), SAP Warehouse Management (WM),
Pronto ERP, Dynamics AX (3.0), Siebel CRM, TRIM Document Management Systems,
PeopleSoft ERP, Oracle ERP, GIS systems, CRM Siebel, .NET, SQL Server, Oracle,
Maximo, Stratus VOS, Websphere, Sales Force, J2EE, EMC SAN/NAS, Network and
server infrastructure, DMZ, VERITAS Clustering, Net Backup, CAD Systems.
Industry
Experience
Banking, Professional Services; Resources; Energy; Telecommunications; Insurance;
Government; Utilities and Financial Services.
Education
Current in progress: Master of Business & Technology (MBT) Program – UNSW
1999: Associate Diploma of Information Systems - T.A.F.E
1995-1997: Electronics Sales, Service Management & IT Support Diploma A.I.T.C
2. 1994: Sales & Customer Service Diploma - South Australian Sales Institute
1991-1993: Advanced Certificate in Architectural Drafting - T.A.F.E (Part Time)
Training & Industry Contributions
• Clarity Project Management training (Telstra)
• RAPID Project Management Methodology Training - RAPID is Telstra's PM methodology based on
PMBOK and Prince2
• Integral (SAP R3) Training – Telstra project financial system
Key strengths
• Key subject matter expert in business systems support modelling and design within TOGAF best practice
• Solid understanding and practical implementation of varied security methodologies including Standard of
Good Practice for Information Security, ISO 27001
• Security Architecture commentator who has written a number of whitepapers on IT security, risk
management, planning, disaster recover and general industry commentary
• I am a leading consultant on multi million dollar business transformation, change and planning
programmes
• I have solid, proven experience in delivering large, complex current and future state views and context
diagrams, data flow diagrams, extensive decision analysis, change impact analysis, business readiness
assessments, stakeholder analysis and readiness, development of future state organisational business
requirements, running extensive planning workshops and development of stakeholder communications
channels and excellent interpersonal and communication skills.
• I have proven business analysis and change management experience relating to business process and
core enterprise applications and business process change and business systems support structures.
• I have strong problem solving and root cause identification skills and posses effective functional
management style
• Attention to detail and able to work to strict deadlines
• Flair for harnessing and co-ordinating disparate stakeholder contributions to common goals
• High team, proactive and result oriented approach.
• Highly developed understanding of business systems in the use of major commercial software and specialist
business systems (Hogan, SabreSonic, Oracle FlexCube, SAP Finance, Primavera, SAP PM and MM, Oracle
ERP Suite, MS Project, Word, Excel etc).
• Highly accomplished in oral and written communication and graphical presentation (swim-lanes, business
process flows, context diagrams)
• Proven and demonstrated ability to co-ordinate and communicate effectively at all levels of management
including project managers, subcontractors, engineering and site personnel.
Career Overview
October 2014 - Current: Solutions Architect – Emergency Services Telecommunications Authority, (ESTA),
Victoria
I am directly responsible for leading the ESTA WFM (Aspect Workforce Management System) and CAD
(Computer Aided Dispatch) solution design and architecture sitting across business and technology streams. I
am looking to deliver a highly resilient and redundant (Business Continuity and DR) technology solution that not
just covers technology but meets business needs and interfaces into varied ESTA Systems and technologies.
• Managed and developed Solution Architecture, Data Architecture and ESTA Design Principles documents
and Templates ensuring CIO and PMO Director support for business and technical initiatives
• Developed and delivered fully integrated Workforce Management System (Aspect WFM) Solution design
and architecture, agreed and approved by the CIO and IT leadership within a tight 8 week timeframe –
including Production, DR and Lab environments and associated SQL database development
• Led the deployment activities of VM cloud based solution and managed vendor deployment
• Extensive consultancy and business support to business and operation stakeholders on LMS, HRIS,
Computer Aided Dispatch,
• I acted as the primary source of business systems and technology solution architecture advice, guidance,
TOGAF process and pest practice solution architecture methodology.
June 2013 – October 2014: Identity Management and Cloud Security Solutions Delivery Architect - NSW
Education Department
Delivery overview: business analysis and management of a multi-stream SAP cutover and release for the multi
million dollar LMBR program for Pre-Prod and Production deployments covering: SAP Schools Finance, TAFE HR
& PY, HANA and Master Data Load sequencing for over 2000 schools and 12 TAFE institutes. As the central SME
for extensive cutover planning and execution of SAP modules and environment code migrations including:
ECC, BPC, BI, BW, HR and PY. Integration of Splunk Cloud for SAP and Enterprise Security configuration.
3. • I Located the correct the varied data sources that contained the information that Splunk will be utilise to
explore – including SAP Logs, Cisco Router logs, Active Directory Logs etc..
• I created a central depository for the location of all data files Splunk needed to index
• I defined and identified the specific data files and use Splunk to index the data – Transform the data into
results
• Report generation and visualisation of Splunk Events to capture security breaches and user activity
monitoring across the SAP landscape
• Configuration and installation of Splunk on Windows Server 2000
• Configuration of Splunk Cloud POC and import of data sets for operational intelligence activities
• The integration of tableau for Splunk data analysis
Feb 2013 – June 2013: Business Cloud Systems Solutions Architect – Security & Risk - Queensland Health
Delivery overview: management of a central centre of cloud technology architecture excellence, leading a
team of four of experts providing world class cloud solutions to over $5 Billion of Programmes including New
Hospitals Program, CARS, Program, G2O (GroupWise to Outlook migration) and GCUH.
Acted as the Strategic Risk Manager for the $1.76 Billion Gold Coast University Hospital (GCUH), running risk
workshops with senior stakeholders and continual reporting and management of over 30 core program risks
ensuring that there are no blockers to the September 2013 go live date
Jan 2012 – Jan 2013: ERP Solution Architect & Change Manager – Security and Risk Planning - Virgin Airlines
Australia
Delivery overview: responsible to ensure that the new Virgin booking system, SabreSonic architecture was
integrated with IIB SOA solution into Virgin was implemented effectively into the enterprise from a business
process (process design, business needs and gap mapping, support needs analysis), change & transformation
perspective conforming to BABoK best practice.
• Delivery of business transformation planning and change management and workforce development
management solutions.
• Updating and analysis of business needs and skills requirements
• Delivered business process design document for airline booking system on time and within budget
• Re-forecast remaining work and resource requirements to achieve requisite scheduled handover of core
SAP Finance and banking modules and integration of SabreSonic via SOA and Web interfaces
• To analyse current change processes (strategy, people, process and technology) and recommend
business planning process improvements to Senior Leadership Team.
June 2011 – Jan 2012: Senior Solutions Architect – Internet banking systems & Cloud Security Design - UBank –
Oracle/NAB
Delivery overview: I was the senior business Architect, Change & Transformation, for the $1 Billion NextGen
Program (Core Banking Platform integration and UBank platform) and working with a team of 120 Oracle
project delivery experts, senior management stakeholders and 7 project managers.
• delivery of KYC and AML compliance business process, I ran transformation planning workshops and
workforce training needs requirements gathering and development management needs analysis.
• Splunk implementation for core data stream security analysis
• I delivered a Program & Vendor Master Deployment & Change Schedule and impact assessment for the
program identifying key people and business process impacts.
• Updating and analysis of change progress and reporting of change performance measurement.
• Reforecast remaining work and resource requirements to achieve requisite scheduled handover of core
banking modules
• I established BABoK best practice guidelines and implemented process design best practice for the PMO
• I delivered analysis on current change processes (strategy, people, process and technology) and
recommend planning/scheduling process improvements to Senior Leadership Team.
May 2009 to June 2011: Cloud Systems Solutions Architect – Security and Risk, Whole of Government
Queensland (Department of Public Works)
Delivery overview: Delivered and embedded SAP B1 (Cloud based SAP Solution and data migration) HR
systems processes, SAP Architecture best practice, delivered key BA artefacts, delivered development and
business process education training of key stakeholders and staff. Involved in the running of government
steering committees, management of the change process function and process integration into the
department. Delivered business change impact analysis for Core SAP PM and SAP MM Enterprise systems across
30 departments for the maintenance (scheduled and preventative maintenance) of core department assets
across Queensland. Duties Included:
4. Feb 2007 to May 2009: Business Architecture Lead – Identity Management, Security Transformation & Cloud
Solutions: CitiPower, PowerCor and SP AusNet (Via Satyam)
Delivery Overview: I was responsible for the delivery of business analysis and planning, scheduling and
technology change process design, including cloud solutions (private and public including Amazon Cloud
POC) methodology and architecture standards to the utilities sector in Victoria. I also delivered a number of
training and people development projects via my newly established scheduling service for SP AusNet including
change management methodologies, Primavera 6 implementation, program capability to manage the
Supervisory Control & Data Acquisition (SCADA), Distribution Management Systems (DMS) and HSM (High
Speed Monitoring) and Oracle ERP migration. Duties Included:
• Lead BA role responsible for cloud SaaS best practice implementation with Amazon Cloud solution and
Private Cloud, co-ordination, development and provision training within the utilities sector on the
deployment of smart meter technologies, development of mesh communication and IT infrastructure,
SCADA systems integration into DMS and HSM systems
• Project Manage the implementation of an Executive Level Project Performance Reporting System across all
Victorian utilities sector covering: Major Capital Projects (Smart Meters, poles, substations, SCADA systems,
HSM and DMS), Minor Projects and Sustainment Engineering Projects
• Creation and implementation of the Business Needs Management Database.
• Project cost control using earned value principles for planning, scoping & budget control.
• Maintenance of cash flow projections for $6 Billion of Planned Smart Meter deployments
• Develop project cost and schedule performance reports providing analysis and recommendations.
• Identification and resolution of project controls procedural deficiencies and improvements.
• Maintenance and control of project cost accounts by currency
Dec 1998 to Feb 2007: Global Manager, Solution Architecture – Cloud Based Security solutions - ASIA/Pacific
Region - Satyam
Delivery Overview: For 10 years I established and managed a highly innovative offshore business Cloud
Architecture project delivery solutions, focused on cloud security best practice for Satyam for the delivery of
global projects and IT systems Security Solutions for global banking, finance and insurance (NAB, ANZ, Bank of
India, Bank of Singapore, Suncorp, AMP, AXA), Utilities and Heavy Industry clients.
I prototyped the standardised Security Solution Architecture best practice services model in onshore/offshore
EA Services, project support, training and outsourcing model; conducted research; chaired steering
committees, re-framed business cases, developed competitive offer, established business infrastructure
artefacts, created EA support Centre of Excellence; negotiated alliances, meeting 100% of objectives,
exceeding revenue and profit forecasts.
I developed custom Security policies and communication strategies, project governance processes, engaged
stakeholders (2-way) to deepen business process understanding and adoption, I developed varied
transformation management solutions which anticipated and answered business questions and headed off
anxiety, which inspired confidence and demonstrated business process knowledge strategies which led to a
27% quicker adoption of banking system integration for banking clients.
April 1991 to Feb 1998: Business Solution Analyst - IPEX ITG for BHP, Oxiana Group and Newcrest Mining
Delivery Overview: for almost 8 years I was solely responsible for delivery of Business Analysis services for SAP
Plant Maintenance (PM), SAP Material Maintenance (MM) and SAP human capital (HR) business change
projects. I was responsible for requirements gathering, business needs analysis, business process mapping,
resource forecasting, skills mapping and design, BA service delivery and scheduling services to key IPEX mining
clients (BHP, Newcrest and Oxiana - now OZ Minerals) Delivered a number SAP MM integration, readiness and
support analysis documents to Oxiana Group, covering business operations across the state with plant
maintenance, scheduling, establishment of standardised business processes, SAP Maintenance product
training across the organisation, implementation definition and understanding the end to end delivery of
minerals from mine to shipping port by rail and road. Through my extensive analysis work I delivered a 23%
production efficiency and 46% increase in outsource maintenance quality and stability over a 5 year period to
Oxiana Group