1. The Other IT Crowd:
Managing and Developing Accidental
Geeks in the Library
Beatrice Pulliam
Providence College
LITA National Forum
The Cloud and the Crowd
October 1, 2010

2. training
• challenge: not much money available but
needed to include attainable tech
development in staff goals
• looked to free offerings available from state
library association and other consortial
partners in region
• one solution for us: 23 Things
• Lyrasis workshops

3. make time to ensure that all
systems are indeed a go…
time for a process
review…?

4. process review steps:
• get small groups together to talk about how
they work, strengths and weaknesses
• report out findings to entire group
• encourage openness and creativity

5. Access Services Intranet

6. Use MS Outlook Task function

7. stuff we’ve all experienced…
• everyone is too busy triaging situations to
take time to see why they are doing things the
way they do
• not always making the best use of technology
in your workflows

8. on making a $ out of .15
Communicator Wiki

9. #litaforum
Reflection (…it’s meta)

10. Give Staff
Time to
Play with
Technology

11. Add Value to Services

14. now and down the road:
formal collaboration with IT –
techub launch late fall 2010
more technology work will be
done using functional teams
(web, marketing, etc.)
getting our own server!

15. Thanks!
Beatrice Pulliam
bpulliam@providence.edu
@beatricepulliam
or
http://www.slideshare.net/bpulliam
photo credits (in order of appearance):
http://www.flickr.com/photos/rhodylibrarian/5041860838
http://www.flickr.com/photos/rhodylibrarian/2108836133
http://www.flickr.com/photos/rhodylibrarian/1793027309
http://www.flickr.com/photos/rhodylibrarian/5042110676/
http://www.flickr.com/photos/pclibrarycommons/4344429928
http://www.flickr.com/photos/rhodylibrarian/1793868246