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Extend the Power of Your Sage ERP
April 16, 2019
Housekeeping
• 45-minute presentation with Q&A at the end
• Type questions into the "question box" to
submit them throughout the presentation
• We'll send a copy of the deck and recording
of the webinar in follow-up emails after the
event
#LearningWithBrainSell
Presenters
#LearningWithBrainSell
Tom Bemiller
Avalara
Laura Lechien
Altec
Kellie Pitt
BrainSell
Agenda
 About BrainSell
 How to make tax compliance easier with Sage
Sales Tax
 Going paperless & improving document
management with DocLink
 Live Q&A
#LearningWithBrainSell
About BrainSell
• 25 years in business
• Unbiased business consultants
• Specialize in end-to-end business software
and services including, ERP, marketing
automation, CRM, business intelligence,
and more
• We help you thrive by solving your
business challenges with guidance and
technology.
#LearningWithBrainSell
Tom Bemiller
Strategic Alliance Manager
Avalara
610-696-8811
tom.bemiller@Avalara.com
4/16/19
©Avalara. Confidential and proprietary.
The state of our states
States are increasing
enforcement (e.g. audits)
While the U.S. economy grows, state
sales tax collection lags
Risk
7
States are losing
$24 billion from
uncollected tax on
ecommerce sales*
Sales tax
makes
up 47% of
total
state revenue.
Source: US Census Bureau: Finance – Survey of State Government Tax Collections at
www.census.gov/govs/statetax
* National Retail Federation
Total State Government tax collections
Total selective sales
taxes 16.6%
General sales and
gross receipts taxes
30.5%
Rates are just the tip
of the iceberg…
© Avalara CONFIDENTIAL & PROPRIETARY 8
Tax calculations
Nexus
Product taxability
Exemption
certificates
Audit readiness
State & local tax
prep and filing
Jurisdiction assignment
Rates
“Any efforts spent on sales and use tax
compliance and related activities are
non-revenue generating.” Jennifer Mesiano
IT DIRECTOR, WALTON SIGNAGE
© Avalara CONFIDENTIAL & PROPRIETARY 9
The Nexus Challenge
Own / lease real property1
Field sales / service staff2
Inventory location3
Affiliates4
Economic nexus5
Multi-state locations
Maintenance / service / repairs
Hosted data centers
Charge licenses / royalty / fees
Direct or on-line sales
Tradeshows
Manufacturer’s reps
Investors / board meetings
Marketing / web advertising
“Because the physical presence of Quill is
unsound and incorrect, Quill Corp. v. North
Dakota, 504 U.S. 298, and National Bellas
Hess, Inc. v. Department of Revenue of Ill.,
386 U.S. 753, are overturned.”
SOUTH DAKOTA VS. WAYFAIR, INC., ET AL.
NO. 17-494. ARGUED APRIL 17, 2018 – DECIDED JUNE 21, 2018
South Dakota asked the U.S. Supreme Court
to overturn its long-standing physical
presence rule (Quill Corp. v. North Dakota)
for determining when a state can make
remote sellers collect sales tax.
The Supreme Court ruled in favor of South
Dakota on June 21, 2018.
South Dakota is granted authority to impose
sales tax obligations on out-of-state
transactions.
©Avalara. Confidential and proprietary. 11
What was South Dakota vs. Wayfair, Inc. about?
W H AT I S I T ?
ECONOMIC NEXUS
Economic nexus is a tax
collection obligation
imposed on sellers based
on their level of economic
activity within a state.
Unlike physical presence,
it is based entirely on
sales revenue,
transaction volume, or
both.
Like most sales tax laws,
economic nexus criteria
vary by state. All aim to
level the playing field
between non-collecting
out-of-state sellers and
brick-and-mortar
businesses.
12
©Avalara. Confidential and proprietary. 13
States enforcing economic nexus starting:
July 1, 2018 – Hawaii, Kentucky, Vermont
September 1, 2018 - Mississippi
October 1, 2018 – Alabama, Illinois, Minnesota, North Dakota, Washington, Wisconsin
November 1, 2018 – North Carolina
December 1, 2018 – Connecticut
January 1, 2019 – Georgia, Iowa, Nebraska, Utah
April 1, 2019 – California
Next Quarter – Rhode Island, Virginia, Pennsylvania, New Mexico, Vermont
All of these states have different statutory start dates and thresholds. See our online grid for
updates.
States in action post-ruling
Remote seller nexus by state
as of January 17, 2019
Prepare your business for this new wave of changes
7.85%
4.35%
4.35%
6.85%
7.72%
7.35%
5.10%
80111 Taxes Represented:
2.9% Colorado State
.25% Arapahoe County
1.0% Douglas County
3.5% Englewood City
3.0% Greenwood Village City
2.5% Centennial City
1.0% Regional Transport District
.10% Football District
.10% Science and Cultural District
16,000+ U.S. jurisdictions1
Boundaries may overlap2
Zip code –based
jurisdiction assignment is
inaccurate
3
The Jurisdiction Assignment Challenge
© Avalara CONFIDENTIAL & PROPRIETARY 8
150+ million mailing addresses
11,000+ jurisdictional rules
35,000+ sales / use / rental tax rates
~ 30 M product / service exemptions
750,000+ buyer / seller exemptions
© Avalara CONFIDENTIAL & PROPRIETARY 8
The Product Taxability Challenge
Tree Trimming
in California
Taxable
With Lights
Exempt
Labor Only
Snow Removal in Midwest
Taxable
Ohio
Exempt
Illinois
Bagels in New York
Taxable
Sliced Bagel
Exempt
Whole Bagel
Takeout in Colorado
Taxable
Straws, Cup Lids
Exempt
Cups
Candy Bars in Indiana
Taxable
Nestle Crunch
Exempt
Kit Kat, Twix
Donuts in Texas
Taxable
<5
Exempt
>6
Product definitions vary by
jurisdiction1
Complex product-based tax
exemptions and special rates2
Taxability may vary based on
how the product is used3
The Exemption Certificate Challenge
© Avalara CONFIDENTIAL & PROPRIETARY 16
Employees are not trained to
validate them properly2
Employees find it difficult to
collect them1
Certificate retrieval is time
consuming and hard3
A single missing certificate
could cost much more than the
taxes you failed to collect
4
12
The State & Local Tax Prep and
Filing Challenge
Managing the filing calendar1
Aggregating information across
multiple billing systems2
Responding to state tax notices3
Spending too much time on prep
and filing vs. higher valued projects
4
Avalara Sales Tax Suite
©Avalara. Confidential and proprietary.
End-to-end sales tax automation
CertCapture
exemption management
Customer
info
Returns
managed filing
Research tax rates,
boundaries,
and rules
27
AvaTax
tax calculation
ERP, ecommerce, POS, billing
Your systems
CertificatesRequest
Transaction
info
Taxes Returns,
remittances
Research
filing rules,
forms
Your customers Government
Reasons for considering a Tax Service
19
 Adding new locations
 New CFO, controller, executive
 New systems (ERP, POS, ecommerce, CRM)
 Software upgrades (ERP)
 Acquisition
 Growth (staffing, new states, sales team, new products)
 Influx of capital (IPO, VC)
 Audit or having customers audited
Reminders:
Key Items:
What is the impact on businesses like mine?
What do I need to do?
When do I need to do it?
Avalara and Brainsell can help.
- It starts with a conversation about your business needs.
Taking Everything Digital
Go Paperless with DocLink
Automate AP and Beyond
LAURA LECHIEN, SALES DIRECTOR
DIGITAL TRANSFORMATION IS HAPPENING
Connecting People, Processes & Data for Competitive Advantage
capture
process
deliver
retrieve
print capture
automated import
barcode
OCR
email
scan
smart forms
automated routing
workflow
fax
file copy
FTP
print
email
ERP
2-way
sync
mobile app
smart client
web client
DocLink | Connecting People, Processes & Data
DocLink often begins in AP
because of all the Paper
WHY AUTOMATE ACCOUNTS PAYABLE?
Metrics Traditional
Processing
Your Savings w/
AP Automation
Cost to process a single invoice (all
inclusive cost)
$15.38 $2.87
Time to process a single invoice 17.1 days 3.9 days
Invoice exception rate 19.5% 11.2%
% of invoices processed “straight-
through”
16.1% 57.1%
% of suppliers that submit invoices
electronically
12.6% 47.3%
% of invoices linked to a PO 52.3% 70%
Source: Ardent Partners
AP AUTOMATION
Invoice Open
Mail
PO Route
Mail
Code Approve
Budget
Accountin
g System
Entry
Promote
to GL
Check Invoice
Filed
Research
BENEFITS
• Eliminates 100% of paper invoices
• Reduces approval times from weeks to days/hours
Code Approve
Promote
to GL
Deliver to ERP
(Sage/Intacct)
Examples
INVOICE TO PAY PROCESS WITH DOCLINK
1. AP TEAM REVIEWS & ROUTES INVOICE 2. DOCLINK AUTOMATICALLY ROUTE INVOICE FOR APPROVAL
ERP
3. AUTOMATICALLY IMPORT INVOICES IN ERP
AP ISSUES
PAYMENT
4. PAYMENT ISSUED IN ERP
AP INVOICE & PAYMENT
ARCHIVED IN DOCLINK
5. ELECTRONIC ARCHIVAL OF DOCUMENTS
APPROVALS
FROM YOUR
MOBILE DEVICE
AND EMAIL
ERM
Capture
AP Automation Customer Successes
Customer Evidence: Audits Compliancy
Publishing Company
$110,000 in Penalty
Supermarket Chain
Eliminated paper and
repurposed workforce
Customer Evidence: AP Automation
Case Study • Lack of visibility, tracking & manual processing of
AP invoices and Expense reports.
• Need centralized storage of document &
accessibility due to multiple companies and
departments
• No access to documents within ERP
Challenge
• Implemented the entire DocLink suite
Enterprise-wide starting in Accounts Payable
Solution
• Accountability of timely approval
• Take advantage of early discounts
• Quick reimbursement of expense reports
Results
Next Steps: Expanding DocLink to their Claims
Department
How DocLink Can Impact
EVERYONE in Your Organization
DocLinkOpportunities HUMAN RESOURCES
QUOTE TO CHECK/ SALES
ORDER PROCESSING
FIELD SERVICE
CONTRACT
MANAGEMENT
CERTIFICATION
COMPLIANCE
ASSET &
EQUIPMENT
TRACKING
EXPENSE REPORTS
CERTIFICATIO
N
COMPLIANCE
FIELD
SERVICE
HUMAN
RESOURCES
SOP
CONTRACTS
ASSET
TRACKING
EXPENSE
REPORTS
$
Are you ready to
Take Everything
DIGITAL?
Q&A
#LearningWithBrainSell
Thank You For Joining Us!
Ready to Extend the Power of Your Sage ERP?
Email kpitt@brainsell.net to get started!
***
www.brainsell.net | (866) 356-2654
#LearningWithBrainSell

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Extend the Power of Your ERP with Sage Sales Tax & Document Management

  • 1. Extend the Power of Your Sage ERP April 16, 2019
  • 2. Housekeeping • 45-minute presentation with Q&A at the end • Type questions into the "question box" to submit them throughout the presentation • We'll send a copy of the deck and recording of the webinar in follow-up emails after the event #LearningWithBrainSell
  • 4. Agenda  About BrainSell  How to make tax compliance easier with Sage Sales Tax  Going paperless & improving document management with DocLink  Live Q&A #LearningWithBrainSell
  • 5. About BrainSell • 25 years in business • Unbiased business consultants • Specialize in end-to-end business software and services including, ERP, marketing automation, CRM, business intelligence, and more • We help you thrive by solving your business challenges with guidance and technology. #LearningWithBrainSell
  • 6. Tom Bemiller Strategic Alliance Manager Avalara 610-696-8811 tom.bemiller@Avalara.com 4/16/19
  • 7. ©Avalara. Confidential and proprietary. The state of our states States are increasing enforcement (e.g. audits) While the U.S. economy grows, state sales tax collection lags Risk 7 States are losing $24 billion from uncollected tax on ecommerce sales* Sales tax makes up 47% of total state revenue. Source: US Census Bureau: Finance – Survey of State Government Tax Collections at www.census.gov/govs/statetax * National Retail Federation Total State Government tax collections Total selective sales taxes 16.6% General sales and gross receipts taxes 30.5%
  • 8. Rates are just the tip of the iceberg… © Avalara CONFIDENTIAL & PROPRIETARY 8 Tax calculations Nexus Product taxability Exemption certificates Audit readiness State & local tax prep and filing Jurisdiction assignment Rates “Any efforts spent on sales and use tax compliance and related activities are non-revenue generating.” Jennifer Mesiano IT DIRECTOR, WALTON SIGNAGE
  • 9. © Avalara CONFIDENTIAL & PROPRIETARY 9 The Nexus Challenge Own / lease real property1 Field sales / service staff2 Inventory location3 Affiliates4 Economic nexus5 Multi-state locations Maintenance / service / repairs Hosted data centers Charge licenses / royalty / fees Direct or on-line sales Tradeshows Manufacturer’s reps Investors / board meetings Marketing / web advertising
  • 10. “Because the physical presence of Quill is unsound and incorrect, Quill Corp. v. North Dakota, 504 U.S. 298, and National Bellas Hess, Inc. v. Department of Revenue of Ill., 386 U.S. 753, are overturned.” SOUTH DAKOTA VS. WAYFAIR, INC., ET AL. NO. 17-494. ARGUED APRIL 17, 2018 – DECIDED JUNE 21, 2018
  • 11. South Dakota asked the U.S. Supreme Court to overturn its long-standing physical presence rule (Quill Corp. v. North Dakota) for determining when a state can make remote sellers collect sales tax. The Supreme Court ruled in favor of South Dakota on June 21, 2018. South Dakota is granted authority to impose sales tax obligations on out-of-state transactions. ©Avalara. Confidential and proprietary. 11 What was South Dakota vs. Wayfair, Inc. about?
  • 12. W H AT I S I T ? ECONOMIC NEXUS Economic nexus is a tax collection obligation imposed on sellers based on their level of economic activity within a state. Unlike physical presence, it is based entirely on sales revenue, transaction volume, or both. Like most sales tax laws, economic nexus criteria vary by state. All aim to level the playing field between non-collecting out-of-state sellers and brick-and-mortar businesses. 12
  • 13. ©Avalara. Confidential and proprietary. 13 States enforcing economic nexus starting: July 1, 2018 – Hawaii, Kentucky, Vermont September 1, 2018 - Mississippi October 1, 2018 – Alabama, Illinois, Minnesota, North Dakota, Washington, Wisconsin November 1, 2018 – North Carolina December 1, 2018 – Connecticut January 1, 2019 – Georgia, Iowa, Nebraska, Utah April 1, 2019 – California Next Quarter – Rhode Island, Virginia, Pennsylvania, New Mexico, Vermont All of these states have different statutory start dates and thresholds. See our online grid for updates. States in action post-ruling Remote seller nexus by state as of January 17, 2019 Prepare your business for this new wave of changes
  • 14. 7.85% 4.35% 4.35% 6.85% 7.72% 7.35% 5.10% 80111 Taxes Represented: 2.9% Colorado State .25% Arapahoe County 1.0% Douglas County 3.5% Englewood City 3.0% Greenwood Village City 2.5% Centennial City 1.0% Regional Transport District .10% Football District .10% Science and Cultural District 16,000+ U.S. jurisdictions1 Boundaries may overlap2 Zip code –based jurisdiction assignment is inaccurate 3 The Jurisdiction Assignment Challenge © Avalara CONFIDENTIAL & PROPRIETARY 8 150+ million mailing addresses 11,000+ jurisdictional rules 35,000+ sales / use / rental tax rates ~ 30 M product / service exemptions 750,000+ buyer / seller exemptions
  • 15. © Avalara CONFIDENTIAL & PROPRIETARY 8 The Product Taxability Challenge Tree Trimming in California Taxable With Lights Exempt Labor Only Snow Removal in Midwest Taxable Ohio Exempt Illinois Bagels in New York Taxable Sliced Bagel Exempt Whole Bagel Takeout in Colorado Taxable Straws, Cup Lids Exempt Cups Candy Bars in Indiana Taxable Nestle Crunch Exempt Kit Kat, Twix Donuts in Texas Taxable <5 Exempt >6 Product definitions vary by jurisdiction1 Complex product-based tax exemptions and special rates2 Taxability may vary based on how the product is used3
  • 16. The Exemption Certificate Challenge © Avalara CONFIDENTIAL & PROPRIETARY 16 Employees are not trained to validate them properly2 Employees find it difficult to collect them1 Certificate retrieval is time consuming and hard3 A single missing certificate could cost much more than the taxes you failed to collect 4
  • 17. 12 The State & Local Tax Prep and Filing Challenge Managing the filing calendar1 Aggregating information across multiple billing systems2 Responding to state tax notices3 Spending too much time on prep and filing vs. higher valued projects 4
  • 18. Avalara Sales Tax Suite ©Avalara. Confidential and proprietary. End-to-end sales tax automation CertCapture exemption management Customer info Returns managed filing Research tax rates, boundaries, and rules 27 AvaTax tax calculation ERP, ecommerce, POS, billing Your systems CertificatesRequest Transaction info Taxes Returns, remittances Research filing rules, forms Your customers Government
  • 19. Reasons for considering a Tax Service 19  Adding new locations  New CFO, controller, executive  New systems (ERP, POS, ecommerce, CRM)  Software upgrades (ERP)  Acquisition  Growth (staffing, new states, sales team, new products)  Influx of capital (IPO, VC)  Audit or having customers audited
  • 20. Reminders: Key Items: What is the impact on businesses like mine? What do I need to do? When do I need to do it? Avalara and Brainsell can help. - It starts with a conversation about your business needs.
  • 21. Taking Everything Digital Go Paperless with DocLink Automate AP and Beyond LAURA LECHIEN, SALES DIRECTOR
  • 22. DIGITAL TRANSFORMATION IS HAPPENING Connecting People, Processes & Data for Competitive Advantage
  • 23. capture process deliver retrieve print capture automated import barcode OCR email scan smart forms automated routing workflow fax file copy FTP print email ERP 2-way sync mobile app smart client web client DocLink | Connecting People, Processes & Data
  • 24. DocLink often begins in AP because of all the Paper
  • 25. WHY AUTOMATE ACCOUNTS PAYABLE? Metrics Traditional Processing Your Savings w/ AP Automation Cost to process a single invoice (all inclusive cost) $15.38 $2.87 Time to process a single invoice 17.1 days 3.9 days Invoice exception rate 19.5% 11.2% % of invoices processed “straight- through” 16.1% 57.1% % of suppliers that submit invoices electronically 12.6% 47.3% % of invoices linked to a PO 52.3% 70% Source: Ardent Partners
  • 26. AP AUTOMATION Invoice Open Mail PO Route Mail Code Approve Budget Accountin g System Entry Promote to GL Check Invoice Filed Research
  • 27. BENEFITS • Eliminates 100% of paper invoices • Reduces approval times from weeks to days/hours Code Approve Promote to GL Deliver to ERP (Sage/Intacct)
  • 29. INVOICE TO PAY PROCESS WITH DOCLINK 1. AP TEAM REVIEWS & ROUTES INVOICE 2. DOCLINK AUTOMATICALLY ROUTE INVOICE FOR APPROVAL ERP 3. AUTOMATICALLY IMPORT INVOICES IN ERP AP ISSUES PAYMENT 4. PAYMENT ISSUED IN ERP AP INVOICE & PAYMENT ARCHIVED IN DOCLINK 5. ELECTRONIC ARCHIVAL OF DOCUMENTS
  • 30.
  • 31.
  • 33.
  • 34.
  • 35.
  • 37.
  • 38.
  • 40. Customer Evidence: Audits Compliancy Publishing Company $110,000 in Penalty
  • 41. Supermarket Chain Eliminated paper and repurposed workforce Customer Evidence: AP Automation
  • 42. Case Study • Lack of visibility, tracking & manual processing of AP invoices and Expense reports. • Need centralized storage of document & accessibility due to multiple companies and departments • No access to documents within ERP Challenge • Implemented the entire DocLink suite Enterprise-wide starting in Accounts Payable Solution • Accountability of timely approval • Take advantage of early discounts • Quick reimbursement of expense reports Results Next Steps: Expanding DocLink to their Claims Department
  • 43. How DocLink Can Impact EVERYONE in Your Organization
  • 44. DocLinkOpportunities HUMAN RESOURCES QUOTE TO CHECK/ SALES ORDER PROCESSING FIELD SERVICE CONTRACT MANAGEMENT CERTIFICATION COMPLIANCE ASSET & EQUIPMENT TRACKING EXPENSE REPORTS CERTIFICATIO N COMPLIANCE FIELD SERVICE HUMAN RESOURCES SOP CONTRACTS ASSET TRACKING EXPENSE REPORTS $
  • 45. Are you ready to Take Everything DIGITAL?
  • 47. Thank You For Joining Us! Ready to Extend the Power of Your Sage ERP? Email kpitt@brainsell.net to get started! *** www.brainsell.net | (866) 356-2654 #LearningWithBrainSell

Notas del editor

  1. Tom Bemiller is a founding employee and Strategic Alliance Manager with Avalara, the leading provider of sales tax and compliance automation services in the cloud. Tom has been actively engaged for 30 years helping businesses solve problems through automated technological solutions. At Avalara, he has assisted companies of all sizes identify problems that keep them out of compliance with current tax regulations so they can improve processes that help ensure full compliancy. Laura Lechien is Altec’s Sales Director for the Northeast area. She has over 15 years of experience in workflow and content management and is adept at equipping organizations with state-of-the-art tools and knowledge to successfully streamline business processes and drive down costs. Most of you know Kellie Pitt as your customer success manager at BrainSell. She is also our executive vice president of ERP and was name a top women influencer in ERP technology by Solutions Review.
  2. SAM Partner Staff Development - 2018
  3. When most people thing about sales tax compliance, they focus on calculating the tax and specifically about using the correct rate. But rates are just the tip of the iceberg. Let’s take a minute to explore some of the key sales tax challenges for your business.
  4. The first question to answer is “Where do you have the obligation to collect the tax?” Nexus is a concept that a state, under their laws, can declare that you have enough of a business presence in their state so that they can force you to become a tax collector for them. Each state has it’s own rules for establishing nexus, and the rules go well beyond physical presence. Tightening rules for nexus obligations is a major trend to address their loss of tax revenues due to out-of-state ecommerce sales. They generally look at facility location, sales and service people in state, product, either rented or leased, and activities in state like sales visits, training, trade shows. They also consider any Inventory that’s located in the state and affiliates sellers. Many states argue that companies who are able to generate revenue without any physical connection in the state still enjoy the benefits and protections offered by that state to other business and therefore should be required to support these benefits through the collections and remittance of sales tax. 
  5. In June last year, this happened, which only added to the complexities.
  6. First, a little history: This might be a little wonky, but in March 2017, the South Dakota Judicial Court ruled that the state’s economic nexus legislation was unconstitutional. Then, in September 13, their Supreme Court struck down the decision. The U.S. Supreme Court agreed to take up the case in January 2018 and the ruling on June, last summer, was in favor of the state. So basically, all SCOTUS did was flip the decision back to the state courts. By doing that, since the SD Supreme Court already determined that economic nexus was acceptable, SCOTUS effectively overturned the long-standing physical presence nexus rule from 1992, Quill Corp. v. North Dakota. What does it mean? South Dakota, and in fact all the states, now have the authority to impose sales tax obligations on out-of-state transactions using economic nexus as the basis.
  7. Historically, states have come up with all sorts of different rules that trigger nexus. There’s affiliate nexus. There’s even “cookie nexus”! And this is just a new way for states to impose a tax collection obligation on sellers. It’s based on revenue or your sales activity in the state. The concept argues that by selling $x or by producing some specific number of sales over a given period in their state, you have created nexus. For instance, the Nebraska legislature introduced a bill that requires sellers with sales > $25k or 200 transactions to collect. If the seller refuses to collect sales tax, it must notify Nebraska purchasers that sales or use tax is probably due, send a notification to buyers by January 31 showing the total amount paid by buyer, and file a statement by March 1 with the DOR. Unlike physical presence, it is based entirely on sales revenue, transaction volume, or both. There are about 33 states plus the District of Columbia who currently have various  “Economic Nexus” rules. And as you’d expect, economic nexus criteria vary by state. Some states look at sales Last year; some look at sales in the previous 4 quarters; and some look at sales over the last 12 months. And the revenue threshold also varies by state. Although it aims to level the playing field between non-collecting out-of-state sellers and in state brick-and-mortar businesses, it becomes another layer of complexity to deal with.
  8. South Dakota was the first to get permission from the court but many other states are following their lead with similar economic nexus rules. Here’s a visual overview of states that have various nexus laws in place as of April 8, 2019. States in blue have already adopted the idea. Vermont, Kentucky, and Hawaii have laws that took effect July 1st, less than 10 days after the ruling was made. Four states came on board at the beginning of January and we expect most, if not all, will pass legislation this year allowing them to impose this collection obligation. CA will begin collecting in April; VT and PA in July; and TX in Oct. NY will set their date “sometime this year” Avalara.com, choose Resources, then SD vs Wayfair Now you’re wondering, “What should I do?” You’ll need to understand the changing tax obligations. You’ll want to reassess your nexus footprint and register where necessary. If you have a trusted SALT CPA or attorney tax advisor to counsel you, that’d be a great starting point. If you do not, Avalara has an extensive directory of experts you can contact or you can even use our Tax Advisory Services team to determine where you have nexus and work on other tax-related needs.
  9. So let’s get back to the key challenges. Nexus is not the only concern. Understanding which tax jurisdictions a specific address belongs in can be a significant challenge. There are over 152M addresses that fall into multiple jurisdictions, of which there are over 16k of those. There are 10’s of thousands of rates Millions of product, buyer and seller exemptions And thousands of changes annually <CLICK> And tax jurisdictions tend to overlap. Here’s an example from parts of 3 counties around Denver showing just 6 zip codes. <CLICK> Here you can see how the different jurisdictions are geographically positioned in different parts of the zip codes with the various different rates, and <CLICK> In just 1 zip code, you’ll see 6 different jurisdictions with 9 different tax rates that need to be applied. <CLICK> Clearly, zip codes cannot uniquely define a tax jurisdiction, so using zip-codes for jurisdictional assignment will lead to tax errors. The full mailing address must be used to pinpoint the correct jurisdiction.
  10. So you’ve figured out where you have nexus and have identified all the jurisdictions your customers are in. But different product categories fall under different rules, and with 1,800 different rules, it’s impossible to keep track of them… Taxability laws are changing. It is essential for a seller to know what is taxable in each jurisdiction to prevent exposure and liability under audit. Product taxability laws are not consistent across state lines—what may be taxable in one state, may be exempt in another. Also, you need to know what is not taxable in order to avoid over charging customers. We recommend a taxability review on your products and services, especially if you’ve added new products or services. Here are some examples of similar products being taxed differently– Indiana– can you imagine WHY nestle crunch is taxable, when kitkats and twix are exempt? Kitkats / Twix have flour so not considered candy – they’re food! Cotton balls exempt (medical device) but cotton rounds are a cosmetic The following industries have varying taxability rules: Software / Hardware Digital Goods Services Medical device / equipment Food / Beverage Clothing / Apparel School Related Products Dietary Supplements …just to name a few. Clothing in NY, PA, NJ, MA Examples
  11. And on top of all that, some of your customers might tell you they’re tax exempt. This is a problem because: Employees find it difficult to collect them Can add friction to the sales process Collection is important, but not urgent, so not a priority Business process controls to ensure collection often don’t exist Employees are not trained to validate them properly An invalid certificate is just as good as no certificate Processes for detecting and updating expired certificates can be overlooked Certificate retrieval is time consuming and hard Multiple storage methods is common- hardcopy file, computer file, email attachment, etc. An audit may go back 3+ years- where did your predecessor store the certificates? A single missing certificate could cost much more than the taxes you failed to collect A proven source of audit revenues A single missing certificate could cost you back taxes on 3+ years of sales
  12. And then, after you understand nexus, locate the jurisdictions and their rates, identify all the product taxability rules, mark some customers tax exempt and figure out the tax, you can look forward to sitting down to do the tax returns, generally monthly. Tod od this right, you’ll deal with: Managing the filing calendar Efile and payment processes Filing deadlines County, city, and outlet reporting Local filing in home-rule states Aggregating information across multiple billing systems to enable consolidated filing ERP, billing, ecommerce systems Retail POS On-line ecommerce marketplaces Responding to state tax notices Must reply on-time to avoid penalties Must spend the time to avoid future audits Spending too much time on prep and filing vs. higher valued projects - Prep and filing is not a revenue generating activity - Prep and filing doesn’t improve sales competitiveness - Takes time away from strategic projects
  13. There’s a better way. So what would you want to look for in an automated system? The Avalara Sales Tax Suite provides a cloud-based end-to-end tax compliance solution. There are other server based systems on the market, but there are maintenance and update ramifications to consider with those. So, by outsourcing the sales and use tax processes, you will achieve compliance, cut cost, increase efficiencies and be able to focus on the more strategic initiatives important to your business. AvaTax sits in the cloud, between your Order Entry module, web store, billing systems and the government. In < 1/3 second, your systems will have an accurate tax calculation for 100’s of thousands of products, across all 16k jurisdictions, taking into account the tax status of your buyer. All you do is set it and forget it. <CLICK> Cert Capture is an exemption certificate management service. It manages, stores and organizes customer tax exempt certificates, has a built communication system to communicate with your customers when changes or updates are needed. That means you no longer have to keep these documents in an accordion file or scan them in to a disparate system not related to your taxability. And when the gov’t comes calling, you can comply with their requests with the touch of your mouse. <CLICK> At month end, you’ll want a company that can prepare and submit the tax returns as well as provide treasury services to ensure the returns are submitted and paid accurately and on time. As opposed to a signature ready system where you’ll still need to produce check reqs, stuff envelopes or fill out on line forms and then track everything. You’ll probably also want a company that can provide Professional Services, or tax based expertise deployed when you need and how you need it. We do Audit defense, nexus studies, product taxability studies, VDAs, backfilling and other projects so you have a partner combined with a calculation tool that can provide support to your specific situation. It is Customized and tailored so “You have your own dog in the fight”.
  14. So why would you want to outsource your tax services? Bottom line: 1) You’ll save time. Manual sales tax management is time consuming and expensive. 2) You’ll reduce risk. 3 times as many businesses are audited annually for sales tax than the IRS audits for income tax Tailor: This is why 20k customers and an additional 500 per month are choosing to eliminate this risk by outsourcing to Avalara 3) You’ll have less aggravation. Nobody really wants to do the job. Would you? Most of the tax return accountants I speak with that are employed by manufacturers or distributors readily admit to being there to get promoted into another position, or finding another position in a different company. You’re training people to do a job that is not their long term career, and then you’ll retrain their replacement.
  15. A few housekeeping notes before we begin -- your lines are on mute. If you have comments or questions throughout, please type them in as I will be monitoring the chat and Q&A boxes. If you don’t have much experience with document management, this will be perfect for you . . . OR if you’re well-versed in doc management, hopefully we’ll provide you with some content to bring back to coworkers who might not be. With that, let’s go ahead and get started.
  16. Digital transformation is happening and we all need to be on the forefront of this wave. This surge in technology is about helping companies manager their data, documents and processes better. Its about taking the friction out of internal processes – resulting in streamlining traditional paper and data entry intensive processes and paving the way for companies to achieve their strategic initiatives. In the world of document management we tend to think first about the document that precedes the process. But at the end of the day it is about connecting the paper, with the people, the processes and the data.
  17. So what is it? What can it do? It allows a business to Capture and index documents in all shapes and forms from anywhere Then we can deliver that document out based on how the customer or vendor or person or printer wants to receive it. There is a powerful and configurable Workflow engine to speed those documents and data along all your various business processes including moving the data and document into the ERP and back again as transactional changes in the ERP occur. Plus there is the easy Search and Retreival of the document. Imagine documents at your fingertips, searchable in DocLink, via the web, via mobile, from within the ERP. There is even full text search which really explodes the possibilities of getting access to documents. In addition to the standard features of document management, DocLink also offers Smart Forms (or configurable windows) that can be used to enhance and personalize the way DocLink works for the business and its processes. You can create documents like a Requisition or an Expense Report or support a process such as HR onboarding. Any way you want to use it, DocLink can work with any document, any process, anywhere.
  18. Why start in AP? Because there is the most tangible and obvious ROI in this department and process. That is why Most DocLink opportunities start in AP. The efficiency of AP processes relies on 1) the time to process an invoice and 2) the cost to process it. This is why we generally find the AP department a logical place to start. For instance… Did you know that it takes $20 in labor to file a document but $120 to find a misfiled document, and $220 to reproduce it if it’s lost? Most of our customers START in AP before expanding to other departments and processes.
  19. Time and money are the key drivers for AP automation – most AP departments suffer with high AP transaction costs and cycle times. But research shows, for example from the Ardent Partners, that AP automation ie best-in-class accounts payable performance, significantly lowers processing cost and time per invoice as shown in the above chart - when companies automate AP their invoice processing costs is about 81% lower and processing cycle times are around 73% faster than traditional paper-based AP.
  20. See all the tasks that can be eliminated…they’re all manual and time consuming. They’re also the areas of your process that are inefficient and are susceptible to error.
  21. Vendors can submit invoices in a variety of different ways With an automated AP process, DocLink automatically extracts relevant data into its system Then the designated administrator receives notification that invoice is received, and then it flows through usual workflow and approval process DocLink essentially mimics your current workflow, which is established with a pre-determined electronic approval process And you can have as many approvers as you want based on your business needs Approval times are significantly decreased
  22. Go into email and approve it
  23. You could also approve this invoice via our mobile app or via email on your mobile device. True access to the information you need where ever you are.
  24. You can also login to the desktop see all the items waiting for approval in your workflow and approve via your desktop.
  25. You can make notes, add sticky notes, see all the property values indexed to thesis document and approve.
  26. You can make notes, add sticky notes, see all the property values indexed to thesis document and approve.
  27. Instead of copying the bill and sending it to each cardholder… Or creating a spreadsheet that gets circulated to everyone…
  28. 600 Employees 5 stores in Puerto Rico-30,000 square feet each Sales of $110 Million last year They operate under a license and trademark agreement with the Econo Supermarkets, the largest supermarket chain in Puerto Rico. They had allotted an area of 2,000 square feet of their new offices to warehouse and when they began bringing all of those documents over, they quickly realized that they would need to find a paperless solution, and fast.  The customer found DocLink at a Convention in 2011 in San Juan, PR. They have done two major integrations in Doclink since. First, they implemented their ERP-Retalix-Doclink project. Doclink solved the issue for them. They installed digital signature capture devices for their vendors and employees to sign on (for those PO’s, receivers, and invoices). And with DocLink they stopped using paper at once. That allowed them to go from 8 employees in the Accounts Payable Department in two offices for the five stores, to just 4 employees and a manager. Not only did it save time, but it allowed them to establish a web page to manage cost differences in invoices. The supplier just sends them the number of the check, or the invoice number, or PO number or receiver number, and from there we can get all the documents and justify the cost we are paying because we have all the data now, at the touch of a button.  DocLink was implemented and running in one week, and in less than two months was fully integrated with their ERP application. “the power lies in the indexing”, says Agosto, “a scanned document becomes an indexed digital document that you can send into any third party application, and search for with the click of a single button”.
  29. For those of you that are familiar with DocLink, you may know about us for our AP Automation solution and we will cover that shortly. But when you are considering Document Management for your organization, it is better to select a solution that can be used for far greater business processes than just AP automation - though that is where most companies start. The value of the overall solution is that you can use it wherever you are experiencing paper based pains and bottlenecks. So the question to ask yourself is: Where do documents and paper based processed causing me the most frustration – and what is the associated costs or missed opportunity costs? Lets explore some possibilities together.
  30. The goal in these is to help you start visualizing where else you can take DocLink for your customers. The possibilities are endless – what lightbulb moments do you have? What other departments can be affected? Manufacturing Process – Shop Floor control Asset & Equipment Tracking Certification Compliance Etc…
  31. DocLink offers a wide range of options to help you organize, secure, and process documents throughout your enterprise for any document, any process, anywhere. Will you take the initiative? Let’s get in touch today! Questions?